The Bridal Rail Reviews
![The Bridal Rail](https://cdn0.weddingwire.com/vendor/842526/3_2/320/jpg/img-3767_51_625248-171528385162273.jpeg)
Reviews
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5.0 out of 5 rating
5.0 Fantastic
5.0 out of 5 rating
10 Reviews
100% recommend it
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
10
![The Bridal Rail 1](https://cdn0.weddingwire.com/review/9483/original/640/jpg/4053849.jpeg)
![The Bridal Rail 2](https://cdn0.weddingwire.com/review/1583/original/640/jpg/4053851.jpeg)
![The Bridal Rail 3](https://cdn0.weddingwire.com/review/3583/original/640/jpg/4053853.jpeg)
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Jessica S. Sent on 05/11/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Highly Recommend
This sweet bridal shop makes you feel right at home and offers a wide variety of beautiful dresses that makes saying YES just so much easier. So very thankful for the Bridal Rail and their team that took the stress of finding my perfect wedding dress away. The A+ service provided by this team was far superior to anywhere else. If you’re looking for your next dress, this IS the place to go!This sweet bridal shop makes you feel right at home and offers a wide variety of beautiful dresses that makes saying YES just so much easier. So very thankful for the Bridal Rail and their team that took the stress of finding my perfect wedding dress away. The A+ service provided by this team was far superior to anywhere else. If you’re looking for your next dress, this IS the place to go!The Bridal Rail's reply:
Thank you so much for your review Jessica, your recommendation means the world to us! We are so honored we could be a part of your wedding journey, and help you find your dream dress! Thank you so much for sharing about your experience with us, and we can't wait to see pictures of your special day! -
Quality of service
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Mary A. Sent on 02/01/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Gem of a bridal shop! Service & Price Exceptional
As one of the previous owners of The Bridal Rail, I am well aware of the superior service and products it offers. So when it came time for my son's wedding, there was no question as to where I was getting my mother's dress. Did I shop around? Absolutely, and I'm so glad I did because in doing so, it only confirmed what I already knew. I visited several nice shops but none came close. In working closely with Janine, she made it so easy to find the perfect Jovani gown, fitted to perfection by her amazing seamstress, Amber!
After shopping throughout Dallas, my daughter-in-law, Yaelis, also found her dream gown at The Bridal Rail, a beautiful Allure gown with matching cathedral veil. Yaelis wanted to customize her gown by adding bishop sleeves and Amber was so patient and attentive to her needs. The end result was pure perfection. She looked and felt so beautiful and received so many compliments.
Having been on the customer service end for years at The Bridal Rail, my expectations are high but I must say Janine and her staff exceeded my expectations. We were so cared for and I felt so blessed to be on the receiving end of The Bridal Rail's amazing service. If I could give one tip to someone shopping whether it be bridal, mothers, bridesmaid, flower girls, prom or tuxes - really they have it all! - I would say go to The Bridal Rail, they have been doing this for over 40 years for a reason, because they really are that good!As one of the previous owners of The Bridal Rail, I am well aware of the superior service and products it offers. So when it came time for my son's wedding, there was no question as to where I was getting my mother's dress. Did I shop around? Absolutely, and I'm so glad I did because in doing so, it only confirmed what I already knew. I visited several nice shops but none came close. In working closely with Janine, she made it so easy to find the perfect Jovani gown, fitted to perfection by her amazing seamstress, Amber!
After shopping throughout Dallas, my daughter-in-law, Yaelis, also found her dream gown at The Bridal Rail, a beautiful Allure gown with matching cathedral veil. Yaelis wanted to customize her gown by adding bishop sleeves and Amber was so patient and attentive to her needs. The end result was pure perfection. She looked and felt so beautiful and received so many compliments.
Having been on the customer service end for years at The Bridal Rail, my expectations are high but I must say Janine and her staff exceeded my expectations. We were so cared for and I felt so blessed to be on the receiving end of The Bridal Rail's amazing service. If I could give one tip to someone shopping whether it be bridal, mothers, bridesmaid, flower girls, prom or tuxes - really they have it all! - I would say go to The Bridal Rail, they have been doing this for over 40 years for a reason, because they really are that good! -
Quality of service
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Christen S. Sent on 05/10/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best Place Ever
The only place that I buy my special occasion dresses!The only place that I buy my special occasion dresses!The Bridal Rail's reply:
It has been such an honor helping you find a dress for all of your biggest events from prom to bridal Christen and we appreciate you taking the time to leave us a review! We love your behind the scenes pictures too! -
Quality of service
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Blanca Sent on 03/22/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Bridal Rail is a true treasure! The lady who helped me was very sweet and she only showed me dresses in my price range which was a big plus. I bought my Maggie Sottero dress during their Valentine's Day promo and they gave me a gorgeous headband for free! I paid half of what I would have at another shop for a dress that is every bit as gorgeous! I cannot wait to wear my gown on July 11,2015! A++!The Bridal Rail is a true treasure! The lady who helped me was very sweet and she only showed me dresses in my price range which was a big plus. I bought my Maggie Sottero dress during their Valentine's Day promo and they gave me a gorgeous headband for free! I paid half of what I would have at another shop for a dress that is every bit as gorgeous! I cannot wait to wear my gown on July 11,2015! A++! -
Quality of service
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User2093647 Sent on 04/11/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They are awesome!! I actually bought two wedding dresses from them. I changed my mind on the first and they help me again to find my perfect one. Even after buying the dress they wrote me and thanked me. They truly care about their customers.They are awesome!! I actually bought two wedding dresses from them. I changed my mind on the first and they help me again to find my perfect one. Even after buying the dress they wrote me and thanked me. They truly care about their customers. -
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User2073488 Sent on 03/22/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful place! Professional help throughout the entire bridal process.Wonderful place! Professional help throughout the entire bridal process. -
Quality of service
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User1613506 Sent on 05/09/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Bridal Rail has always been extremely helpful to my family weather it be for prom or wedding, so it was a no brainer where I wanted to go to fine my dress! Jessica was who helped me and she was amazing! She helped me to get a better vision of what I wanted and go out of my comfort zone a bit and ultimately find my gown!The Bridal Rail has always been extremely helpful to my family weather it be for prom or wedding, so it was a no brainer where I wanted to go to fine my dress! Jessica was who helped me and she was amazing! She helped me to get a better vision of what I wanted and go out of my comfort zone a bit and ultimately find my gown! -
Quality of service
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Robyn Sent on 08/13/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Bridal Rail in Moulton, TX is a small town bridal store, but it brings a lot to the table. They have several designers to choose from, and will work with you to make you happy. Their prices are competitive with big city prices and in most instances cannot be beat. All the people are friendly and want to see you find the dress of your dreams. They also help you see the vision and whole wedding day look come to life. They also have great deals and discounts if you buy the bridesmaid dresses or rent tuxes. Great place!The Bridal Rail in Moulton, TX is a small town bridal store, but it brings a lot to the table. They have several designers to choose from, and will work with you to make you happy. Their prices are competitive with big city prices and in most instances cannot be beat. All the people are friendly and want to see you find the dress of your dreams. They also help you see the vision and whole wedding day look come to life. They also have great deals and discounts if you buy the bridesmaid dresses or rent tuxes. Great place! -
Quality of service
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Kimberly Sent on 07/10/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I absolutely love this dress shop!! The ladies here are so kind and helpful! I bought my Maggie Sottero gown there and they did all the alterations in house!! Wonderful service with a smile!! :) I highly reccomend these wonderful people!!I absolutely love this dress shop!! The ladies here are so kind and helpful! I bought my Maggie Sottero gown there and they did all the alterations in house!! Wonderful service with a smile!! :) I highly reccomend these wonderful people!! -
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Krystal Sent on 10/03/20144.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Sweet ladies and beautiful gowns.Sweet ladies and beautiful gowns. -
Quality of service
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