The Broadmoor Reviews

Reviews

Awards

24

+21 User photos

• Caitlin W. Sent on 07/11/2023
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  Pure Elegance

  The Broadmoor Hotel Colorado Springs. Worth every penny. It was stunningly beautiful. The food was amazing. The cake was gorgeous and delicious. Had a very Colorado feel with mountains in the background. Ceremony right by the lake and reception on the Mountain View Terrace. Thankfully the weather was perfect as well. I did not want to leave and I want to go back every anniversary! They thought of every detail and staying there is truly luxurious!

  The Broadmoor Hotel Colorado Springs. Worth every penny. It was stunningly beautiful. The food was amazing. The cake was gorgeous and delicious. Had a very Colorado feel with mountains in the background. Ceremony right by the lake and reception on the Mountain View Terrace. Thankfully the weather was perfect as well. I did not want to leave and I want to go back every anniversary! They thought of every detail and staying there is truly luxurious!
• Brittany Sent on 11/05/2021
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  Simply beautiful

  If you’re not sold on the scenery and decor, just wait until you get to your tasting! Every detail of this place, from service to setting, is impeccable. You’ll definitely feel like royalty on the big day!

  If you’re not sold on the scenery and decor, just wait until you get to your tasting! Every detail of this place, from service to setting, is impeccable. You’ll definitely feel like royalty on the big day!

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• Lauren D. Sent on 08/23/2020
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  The Broadmoor is the most elegant wedding venue out there!

  The Broadmoor was a dream wedding venue!! Because COVID wasn't enough, just two days before our wedding, Colorado Springs got hit with an absolutely terrible hail storm. However, this only made the unparalleled work ethic of their entire team shine through even more as their grounds crew did such a wonderful job cleaning up and getting things put back together by the time our wedding came around 48 hours later. We cannot say enough good things about our wonderful banquet staff who worked tirelessly to ensure our day was special! They did such a tremendous job communicating all of the changes going on due to COVID and ensured we could have our wedding be as close to our original vision as possible. Melissa Fike is the absolute best and our wedding day would simply have not been the same without her, her positivity and support, and contagious energy! The Broadmoor is such a special place and hands down needs to be considered if you are thinking about getting married in Colorado Springs or having a destination wedding!

  The Broadmoor was a dream wedding venue!! Because COVID wasn't enough, just two days before our wedding, Colorado Springs got hit with an absolutely terrible hail storm. However, this only made the unparalleled work ethic of their entire team shine through even more as their grounds crew did such a wonderful job cleaning up and getting things put back together by the time our wedding came around 48 hours later. We cannot say enough good things about our wonderful banquet staff who worked tirelessly to ensure our day was special! They did such a tremendous job communicating all of the changes going on due to COVID and ensured we could have our wedding be as close to our original vision as possible. Melissa Fike is the absolute best and our wedding day would simply have not been the same without her, her positivity and support, and contagious energy! The Broadmoor is such a special place and hands down needs to be considered if you are thinking about getting married in Colorado Springs or having a destination wedding!
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• Mary K. Sent on 12/18/2019
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  Incredible Fall Wedding

  We were recently married at the Broadmoor and had the most incredible experience. From our initial emails with Katie Hogan, to the tasting, to the actual day of the ceremony, no detail was missed and everyone was incredibly helpful, professional and courteous. They provide you with a listing of different vendors they've used in the past which is a huge help coming from someone out of state. We were so impressed with how well everything was run and how easy they made it on us. Katie Hogan was a godsend! As the catering manager, weddings aren't totally her job, but she was our point of contact throughout the whole process and was always available for questions and went above and beyond to make sure our day was special. We can't wait to come back and be able to re-live our special day in the future. I highly recommend the Lake Side Terrace for anyone looking for an outdoor wedding. They have ceremonies all the time so they are used to getting everything set up and looking perfectly. I can't stress enough how incredible the entire process was.

  We were recently married at the Broadmoor and had the most incredible experience. From our initial emails with Katie Hogan, to the tasting, to the actual day of the ceremony, no detail was missed and everyone was incredibly helpful, professional and courteous. They provide you with a listing of different vendors they've used in the past which is a huge help coming from someone out of state. We were so impressed with how well everything was run and how easy they made it on us. Katie Hogan was a godsend! As the catering manager, weddings aren't totally her job, but she was our point of contact throughout the whole process and was always available for questions and went above and beyond to make sure our day was special. We can't wait to come back and be able to re-live our special day in the future. I highly recommend the Lake Side Terrace for anyone looking for an outdoor wedding. They have ceremonies all the time so they are used to getting everything set up and looking perfectly. I can't stress enough how incredible the entire process was.

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  Melissa Sent on 07/02/2019
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  The absolute best day ever!

  Where do I even begin? When My fiancé and I started planning our wedding a year out, l was already set on having our ceremony and reception take place at The Broadmoor. Being a destination for us, I was unsure on how the planning process would all pan out when all of our decisions needed to be made via telephone and e-mail. I couldn’t believe what a breeze it actually was! Melissa, The Broadmoor Catering Manager, was my saving grace through it all. From the beginning, I was so impressed by her passion, professionalism, and customer focus. On the day of our wedding, The Broadmoor staff did such an incredible job catering to our guests and making our wedding day dreams come true. It’s been over a month since our wedding and everyone is still raving about what a fairytale our big day really was! We had our ceremony overlooking the Cheyenne Mountain on the Lakeside Terrace, a setting that truly looked like a page out of a story book. Our Reception took place in the Lakeside Terrace Dining Room which was just as magical. The food was to die for- we had several “action” stations instead of a formal sit-down meal, and it was a huge hit. Melissa and rest of The Broadmoor staff went out of their way to make sure our day was absolutely flawless. I couldn’t have asked for a more perfect day, stress-free day thanks to the incredible staff and beautiful setting!
  
  (Photography by: Jill Houser Photography).
  

  Where do I even begin? When My fiancé and I started planning our wedding a year out, l was already set on having our ceremony and reception take place at The Broadmoor. Being a destination for us, I was unsure on how the planning process would all pan out when all of our decisions needed to be made via telephone and e-mail. I couldn’t believe what a breeze it actually was! Melissa, The Broadmoor Catering Manager, was my saving grace through it all. From the beginning, I was so impressed by her passion, professionalism, and customer focus. On the day of our wedding, The Broadmoor staff did such an incredible job catering to our guests and making our wedding day dreams come true. It’s been over a month since our wedding and everyone is still raving about what a fairytale our big day really was! We had our ceremony overlooking the Cheyenne Mountain on the Lakeside Terrace, a setting that truly looked like a page out of a story book. Our Reception took place in the Lakeside Terrace Dining Room which was just as magical. The food was to die for- we had several “action” stations instead of a formal sit-down meal, and it was a huge hit. Melissa and rest of The Broadmoor staff went out of their way to make sure our day was absolutely flawless. I couldn’t have asked for a more perfect day, stress-free day thanks to the incredible staff and beautiful setting!
  
  (Photography by: Jill Houser Photography).
  

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• Cassie Sent on 05/16/2019
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  Thanks to Melissa....

  Melissa took care of our every need. She was literally top of the line and I’m so thankful for her. My wedding was planned last minute due to a family emergency and she took care of everything. Thank you!!

  Melissa took care of our every need. She was literally top of the line and I’m so thankful for her. My wedding was planned last minute due to a family emergency and she took care of everything. Thank you!!

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• Laurie Sent on 06/03/2018
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  We just had our daughter's wedding at the Broadmoor and I must say this is truly a 5 star venue. Everything was superb from the food, the hotel, the rooms, the customer service, the gorgeous hotel grounds. They truly rolled out the red carpet for all of us. If you are looking for a 5 star event this is it. It is pricey but you get what you pay for. I received so may compliments from all our guests. Everyone said this was truly the best wedding they have ever attended. A member of our family said to me "This is a moment of our lives that will never be forgotten." I will never ever forget this beautiful wedding and I will always be so happy that I chose to have our only daughter married here. Unforgettable experience. It was truly beautiful and so amazing.

  We just had our daughter's wedding at the Broadmoor and I must say this is truly a 5 star venue. Everything was superb from the food, the hotel, the rooms, the customer service, the gorgeous hotel grounds. They truly rolled out the red carpet for all of us. If you are looking for a 5 star event this is it. It is pricey but you get what you pay for. I received so may compliments from all our guests. Everyone said this was truly the best wedding they have ever attended. A member of our family said to me "This is a moment of our lives that will never be forgotten." I will never ever forget this beautiful wedding and I will always be so happy that I chose to have our only daughter married here. Unforgettable experience. It was truly beautiful and so amazing.
• Jennifer Sent on 07/19/2017
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  This was the most magical, special wedding we could have dreamed for. We rented all but one of the cabins and had the ranch mostly to ourselves. The staff was absolutely amazing. It was the first (and only) wedding they have had there and the service was top notch. They let our vendors (photographer and musician) come up for the day/evening, giving them a ride up from the Broadmoor. They accommodated every special need that we had for the entire weekend. We absolutely felt special, had one of the employees "babysit" my niece and nephews so we could have an adult-only dinner, gave everyone private fly-fishing lessons, brought up extra horses so we could go riding as a group and paid special attention to even the most minor of details! It was a little pricey, but it was 3 days where we were the center of attention and waited on hand and foot. It was like the whole weekend was our wedding, not just the actual event. We can't wait to take our daughter there and show her where Mommy and Daddy got married!

  This was the most magical, special wedding we could have dreamed for. We rented all but one of the cabins and had the ranch mostly to ourselves. The staff was absolutely amazing. It was the first (and only) wedding they have had there and the service was top notch. They let our vendors (photographer and musician) come up for the day/evening, giving them a ride up from the Broadmoor. They accommodated every special need that we had for the entire weekend. We absolutely felt special, had one of the employees "babysit" my niece and nephews so we could have an adult-only dinner, gave everyone private fly-fishing lessons, brought up extra horses so we could go riding as a group and paid special attention to even the most minor of details! It was a little pricey, but it was 3 days where we were the center of attention and waited on hand and foot. It was like the whole weekend was our wedding, not just the actual event. We can't wait to take our daughter there and show her where Mommy and Daddy got married!
• Stacey Sent on 10/27/2013
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  Our wedding was last weekend at The Broadmoor. Everything from the pre-planning with the caterer, to our rooms, gorgeous venues for the ceremony, rehearsal, dinner, wedding luncheon, and everything in between was top-notch at The Broadmoor! Our entire wedding party and families were treated extremely well during our stay there. We give The Broadmoor our highest recommendation!!

  Our wedding was last weekend at The Broadmoor. Everything from the pre-planning with the caterer, to our rooms, gorgeous venues for the ceremony, rehearsal, dinner, wedding luncheon, and everything in between was top-notch at The Broadmoor! Our entire wedding party and families were treated extremely well during our stay there. We give The Broadmoor our highest recommendation!!
• Tiffany Sent on 02/26/2012
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  The staff at The Broadmoor takes customer service and excellence to the next level. We have spent a great deal of time at the hotel and always loved it, but now have a special reason to go back time and again.

  The staff at The Broadmoor takes customer service and excellence to the next level. We have spent a great deal of time at the hotel and always loved it, but now have a special reason to go back time and again.
• Mindy Sent on 01/23/2012
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  Everything was first class. Their attention to the details was wonderful,! I was able to be a guest at my daughter's wedding.

  Everything was first class. Their attention to the details was wonderful,! I was able to be a guest at my daughter's wedding.
• Megan Sent on 01/24/2012
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  The Broadmoor was wonderful to work with while planning your wedding. There are several venues at The Broadmoor to choose from, and the entire staff tries their hardest to accommodate your dream wedding. We visited The Broadmoor twice before the wedding, and each time we were treated like royalty.

  The Broadmoor was wonderful to work with while planning your wedding. There are several venues at The Broadmoor to choose from, and the entire staff tries their hardest to accommodate your dream wedding. We visited The Broadmoor twice before the wedding, and each time we were treated like royalty.
• Erica Sent on 02/23/2009
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  The Broadmoor was the perfect place for my dream wedding! I could not have ask for better service than we received at The Broadmoor.

  The Broadmoor was the perfect place for my dream wedding! I could not have ask for better service than we received at The Broadmoor.
• Roger Sent on 02/11/2009
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  If you could give us a score from 1 to 10, I would say how about 100. Professional in every sense of the word, and i guess my sources tell me, he became a preferred vendor at the Broadmoor. You are very wise in having him be one. He is great and I would recommend him to absolutely anyone!

  If you could give us a score from 1 to 10, I would say how about 100. Professional in every sense of the word, and i guess my sources tell me, he became a preferred vendor at the Broadmoor. You are very wise in having him be one. He is great and I would recommend him to absolutely anyone!
• Jeannine Sent on 02/16/2009
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  My wedding was incredible and absolutely perfect! Lindsey Wildman coordinated our wedding including the catering and she took care of our every request and more! I cannot say enough about how easy the Broadmoor and Lindsey were to work with. The night was completely without problems and my guests are still talking about it! The best wedding I've ever been to is my own thanks to the wonderful staff at the Broadmoor. The food was delicious and we were able to have several options in our buffet. I recommend the Broadmoor whole-heartedly for those who want a day to remember and place to visit over and over again!

  My wedding was incredible and absolutely perfect! Lindsey Wildman coordinated our wedding including the catering and she took care of our every request and more! I cannot say enough about how easy the Broadmoor and Lindsey were to work with. The night was completely without problems and my guests are still talking about it! The best wedding I've ever been to is my own thanks to the wonderful staff at the Broadmoor. The food was delicious and we were able to have several options in our buffet. I recommend the Broadmoor whole-heartedly for those who want a day to remember and place to visit over and over again!
• Melisa Sent on 02/19/2009
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  The Broadmoor Hotel and Resort is an incredible venue and first class hotel. Their ballrooms and event spaces are stunning! From rehearsal, to ceremony to reception all three venues were unique and personalized to suit our needs. The wedding was planned from the east coast and the team couldn't have been more helpful or accommodating. The catering team and culinary experience was also top notch. We were made to feel so special on our special day and will always cherish our wedding memories from The Broadmoor!

  The Broadmoor Hotel and Resort is an incredible venue and first class hotel. Their ballrooms and event spaces are stunning! From rehearsal, to ceremony to reception all three venues were unique and personalized to suit our needs. The wedding was planned from the east coast and the team couldn't have been more helpful or accommodating. The catering team and culinary experience was also top notch. We were made to feel so special on our special day and will always cherish our wedding memories from The Broadmoor!
• Maureen Sent on 02/15/2009
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  I absolutely loved my wedding day at The Broadmoor! It was everything that I could have ever imagined and more. My wedding planners, Jason Burns and Lindsey Wildman, did anything and everything to make my day a special one. My husband and I have been married for almost five years and we still like to visit The Broadmoor to celebrate our anniversary and remember our special day. I would recommend these wedding planners and The Broadmoor to anyone who wants a worry-free wedding day!

  I absolutely loved my wedding day at The Broadmoor! It was everything that I could have ever imagined and more. My wedding planners, Jason Burns and Lindsey Wildman, did anything and everything to make my day a special one. My husband and I have been married for almost five years and we still like to visit The Broadmoor to celebrate our anniversary and remember our special day. I would recommend these wedding planners and The Broadmoor to anyone who wants a worry-free wedding day!
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  User2564440 Sent on 03/29/2016
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  We had our rehearsal dinner at the Broadmoor's Golden Bee restaurant. Ian made it easy for us to reserve the space and quickly accommodated the many changes I made to menu and guest total throughout the process. The service was excellent and the food was delicious. However, 4 of our guests (myself included) got sick later that night. All of us had eaten the bangers and mash. I don't know if that was the culprit but, our meals at the rehearsal dinner were the only common denominator. So maybe steer clear of the bangers if you opt for the Golden Bee.

  We had our rehearsal dinner at the Broadmoor's Golden Bee restaurant. Ian made it easy for us to reserve the space and quickly accommodated the many changes I made to menu and guest total throughout the process. The service was excellent and the food was delicious. However, 4 of our guests (myself included) got sick later that night. All of us had eaten the bangers and mash. I don't know if that was the culprit but, our meals at the rehearsal dinner were the only common denominator. So maybe steer clear of the bangers if you opt for the Golden Bee.
• Hilary Sent on 02/01/2011
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  It was expensive, but well worth it!! The food was fantastic and the cake was not only the best wedding cake we've ever tasted, but was breathtaking. They provided impeccable service and helped make our wedding day perfect.

  It was expensive, but well worth it!! The food was fantastic and the cake was not only the best wedding cake we've ever tasted, but was breathtaking. They provided impeccable service and helped make our wedding day perfect.
• Lindsay Sent on 04/15/2008
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  It was the most beautiful place to have our reception. They are very attentive to all needs; but they are very expensive. If your will to spend thousands, then it's an amazing occasion!

  It was the most beautiful place to have our reception. They are very attentive to all needs; but they are very expensive. If your will to spend thousands, then it's an amazing occasion!
• Sharon Sent on 07/25/2010
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  The Broadmoor is gorgeous and it is a great backdrop for an elegant wedding. In terms of organization, we found it generally took more than one attempt to sort things out the way we wanted them. We highly recommend discussing your menu with the executive chef - he did an outstanding job of working with us to create a truly exciting and memorable menu. It surprised us that we had to push for this - it seemed the Broadmoor would just have soon served off their very limited suggested menu. In fact, we had to come back for a second tasting because the first tasting was so disappointing.
  
  In terms of the venue itself, as long as you resign yourself to paying an extra 31% on top of everything all the time, and you don't expect anything to be "part of the package," it is spectacular.

  The Broadmoor is gorgeous and it is a great backdrop for an elegant wedding. In terms of organization, we found it generally took more than one attempt to sort things out the way we wanted them. We highly recommend discussing your menu with the executive chef - he did an outstanding job of working with us to create a truly exciting and memorable menu. It surprised us that we had to push for this - it seemed the Broadmoor would just have soon served off their very limited suggested menu. In fact, we had to come back for a second tasting because the first tasting was so disappointing.
  
  In terms of the venue itself, as long as you resign yourself to paying an extra 31% on top of everything all the time, and you don't expect anything to be "part of the package," it is spectacular.
• Mary Sent on 02/24/2009
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  The Broadmoor is a great venue but it is very expensive and everything cost money. They charged to give welcome baskets to the guests staying at thier hotel.
  
  The wait staff was very nice durring the event. The food was good.

  The Broadmoor is a great venue but it is very expensive and everything cost money. They charged to give welcome baskets to the guests staying at thier hotel.
  
  The wait staff was very nice durring the event. The food was good.
• Kayla Sent on 05/04/2011
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    5.0 out of 5 rating
    5.0
  • Value
    1.5 out of 5 rating
    1.5
  • Flexibility
    1.5 out of 5 rating
    1.5

  Stayed here for the first 2 night of our honeymoon. Beautiful hotel. They tack on lots of extra charges though.

  Stayed here for the first 2 night of our honeymoon. Beautiful hotel. They tack on lots of extra charges though.
• Brett Sent on 10/29/2009
  3.2 out of 5 rating

  3.2
  • Quality of service
    4.0 out of 5 rating
    4.0
  • Average response time
    3.0 out of 5 rating
    3.0
  • Professionalism
    3.0 out of 5 rating
    3.0
  • Value
    2.5 out of 5 rating
    2.5
  • Flexibility
    3.5 out of 5 rating
    3.5

  It was a beautiful place to hold my wedding and reception but it was extremely pricey (that was expected) and the level of service before the event did not quite match the price. During the event, everything went pretty well. The catering office was extremely unresponsive and got my preferences mixed up a lot. We had to do a lot of work to make sure that everything turned out right and there were a lot of last minute mistakes that we had to clear up with them before the wedding. Other than the planning and a couple of small mistakes at the reception, the wedding went really well.

  It was a beautiful place to hold my wedding and reception but it was extremely pricey (that was expected) and the level of service before the event did not quite match the price. During the event, everything went pretty well. The catering office was extremely unresponsive and got my preferences mixed up a lot. We had to do a lot of work to make sure that everything turned out right and there were a lot of last minute mistakes that we had to clear up with them before the wedding. Other than the planning and a couple of small mistakes at the reception, the wedding went really well.

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