The Chair Factory Reviews
Reviews
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4.2 out of 5 rating
4.2 out of 5 rating
19 reviews
83% recommend it
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![Kayla]()
Kayla Sent on 12/26/2023A Symphony of Perfection: The Chair Factory's Unparalleled Elegance and Impeccable Service
It's taken me a few months to encapsulate the sheer delight we experienced with The Chair Factory, from the very moment we embarked on our venue search to the final wrap-up of our special night. The entire team at The Chair Factory demonstrated a level of professionalism that surpassed our expectations.
Even with the challenge of a hot August wedding, they managed to keep our guests comfortably cool indoors. The venue itself is a vision of elegance, and utilizing their recommended vendors proved to be a decision that exceeded our wildest expectations. The vendor meeting streamlined the wedding planning process, a crucial factor given my short engagement.
One standout feature was the team's commitment to ensuring that not a single detail escaped their attention. From setup to take-down, The Chair Factory staff went above and beyond, sparing us any need to lift a finger- all the way to packing up our items at the end of the night and loading them into the car. This level of care and consideration stands in stark contrast to other weddings I've been a part of.
The bride and groom suites were not only functional but impressively spacious, adding a touch of luxury to our day. The feedback from our guests has been consistently positive, with many expressing their admiration for the venue, the seamless event flow, and the warmth and professionalism of the staff.
Our experience with The Chair Factory was nothing short of exceptional. We wholeheartedly recommend this venue to anyone seeking a perfect blend of elegance, efficiency, and a team that truly cares about making your special day extraordinary. -
![Ellis]()
Ellis I. Sent on 10/01/2020AMAZING! Best venue and team of coordinators ever!
This venue and the kind coordinators apart of it are absolutely wonderful! I cannot say enough sweet things. They are all so kind, thoughtful, detail oriented and help make your day completely stress free! My wedding was perfect. Everyone should book their wedding here! -
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Celina K. Sent on 01/12/2021Beautiful Venue
We knew right away as we walked into the venue that it was going to be perfect for our wedding! The space is breathtaking. The wooden floors and brick walls bring a gorgeous vibe. The venue was very spacious and had everything we needed all in one! -
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![Courtney]()
Courtney J. Sent on 10/27/2020Absolutely Amazing + Stunning Venue
We got married here on 10/17/20 and the venue + their entire staff was absolutely amazing! The venue is BREATHTAKING - Highly recommend!!!!!!! -
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Caroline K. Sent on 05/04/2020
The best day of our Lives
The chair factory was absolutely beautiful and unique. This venue accommodated all of our needs. Soirees southern Events who runs the chair factory’s event I can’t even put it all into words how amazing they were. Sherri’s flowers were so stunning I couldn’t even believe my eyes. Our absolute precious wedding planner Becca made our entire experience a dream. I felt like these ladies were my family after all this! We adore them and would recommend this venue and event planners a thousand times over again. No question they are the best in the business! -
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Lorie L. Sent on 12/31/2019
Great Venue!!!
The Chair Factory is a STUNNING venue!! -
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![Alex]()
Alex B. Sent on 12/28/2019The Chair Factory is a beautiful, industrial space that turns into the perfect wedding venue.
The Chair Factory was the perfect space for our indoor wedding in June. It is beautiful with its exposed brick walls and original wood floors and takes little decor due to its rich interiors. Not only is it beautiful, it is spacious and can house your guests without feeling crowded. We would choose this venue again and again! -
![Lindsay]()
Lindsay Sent on 10/23/2023Beautiful Venue
The Chair Factory is such a beautiful venue. We loved all the exposed brick, hardwood floors, and industrial finishes. They make everything so easy with their all inclusive packaging and hosting of vendor meetings to select a personalized vendor team. I will say, the packages do only include the basics, and we ended up paying out more to several individual vendors to get everything we were wanting. They also took care of all set up, decorating, and break down which was a huge plus in my book. The bridal suite and groom's loft are both very spacious and the bridal suite in particular is just incredibly beautiful. All in all it was an incredibly smooth process and I am so happy with our decision to have our wedding here. -
![Billy]()
Billy T. Sent on 01/04/2023Gainesville residents here turned disappointed groom. Brides review to come..
Disappointed groom here:
Terrible experience overall, bad vendors across the board who were over worked and never available, terrible bookkeeping and paperwork by the venue, they did not provide signed contracts that held them liable to their word, zero room for our own personal ideas, they’re made it feel like they’re a “wedding factory” spitting out couple after couple, the last minute up charges were shocking to us… I could go on all day.
I felt like they are far more concerned with quantity of weddings throughout the year, instead of the quality of individual weddings.
(These same people manage Cold Creek Farms)
Where to start… I’ll make this as short as possible and base this off of the documentation from emails to Jeff (The Owner) wanting an NDA signed to keep us quiet.
Vendors made us feel they were over booked and that we were just a number to them, we received snarky attitude from numerous. They claimed to be a “all inclusive” venue, yet didnt tell us about the seemingly endless up charges until we were a couple months out. Our guests were already invited and it was far too late. We DID attempt to back out 3 times total, however, they kept saying “trust the process. We do this for a living.”
At the time of writing this, Jeff has refused to release our wedding pictures until we pay the final $2280 for the extra headcount we feel like we shouldn’t pay because they let us down so much. Yet, during negotiations he was willing to forget this amount in return for a signed NDA by my wife and I. We refused, while eventually planning on paying the remaining balance so others know about this disaster called “Our Wedding Day.”
Vendors could not keep up, it was 1 month from our wedding and we couldn’t even find out what our menu was.. Yet, got a very disrespectful email frim the caterer when we finally HAD to ask. Her reasons were related to her personal life.
Jeff had zero ability to keep up with the bookkeeping regarding our wedding. We had to beg and plead over and over for him to update the online portal to reflect the payments we were making to him. Our belief was simple: If customers are expected to make timely payments, we expected the venue to update the necessary info in the same manor.
I could go on all day about our grievances, however, this place DROPPED THE BALL on the most important day of our lives.
My wife and I wanted a semi customized wedding.. We thought they had the template and we have the details, seemed simple enough.. The Chair Factory made us feel as if they’re nothing short of a “I do Factory” with nobody’s interests in mind by their own. They made our wedding a living hell.
Finally, after almost 3 months, we still don’t have our wedding pictures as of writing this, even though I paid for them months ago… This is solely Jeff’s shoulders who has handed this ongoing situation over to his attorney wanting him to resolve it…
We were excited to have our wedding in our hometown, yet I’m hiring The Chair Factory turned out to be extremely regrettable and I would not dare suggest them to family and/or friends. -
![Samanthia]()
Samanthia Sent on 04/12/2024Just no. Find somewhere else or save your money and elope
So much no. There were too many issues to count. I had to create a timeline of their inadequacies and it was pages. Many, many things wrong throughout the planning process and day of. We were told to “trust the process”. Flowers wrong and literally ran out of roses in a rose heavy wedding, no second photographer (Which the entire cocktail hour and outdoor activities were missed from photos because we had after ceremony photos. 2nd photographer was written on the form and discussed at my boudoir photos ), “after the tone” phone wasn’t set up and we didn’t get but 2 voicemails from our entire wedding (it was a huge hit but nothing recorded). Our extra desserts we stated we wanted were all thrown out. Our pictures and video were held from us. I could go on and on. I can’t say RUN fast enough
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