The Cupcakery Reviews
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4.5 out of 5 rating
4.5 Very good
4.5 out of 5 rating
13 Reviews
90% recommend it
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.4 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.5 out of 5 rating
Awards
13
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Alexiya Sent on 07/01/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Some of the best cake ever
We ordered a Wedding cake with three different flavors and they made it happen. Everyone loved the cake we also got a crystal cake stand to go with our theme thank youWe ordered a Wedding cake with three different flavors and they made it happen. Everyone loved the cake we also got a crystal cake stand to go with our theme thank you -
Quality of service
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Grace E. Sent on 02/05/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great service and great cupcakes
The respondent who set up my order was professional, friendly, and made it easy for me to set and change my delivery time. The cupcakes were deliciously and made exactly to order. They were also a very reasonable price. Would absolutely recommend this bakery.The respondent who set up my order was professional, friendly, and made it easy for me to set and change my delivery time. The cupcakes were deliciously and made exactly to order. They were also a very reasonable price. Would absolutely recommend this bakery. -
Quality of service
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Sandie Sent on 11/18/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best Carrot Cake Ever!!
We ordered steampunk carrot cake cupcakes for the wedding. OMG, they were perfect!! The flavor and they did the gears in dark chocolate. They were delivered to the house we rented by a super sweet driver. I cannot say enough good things about this company. Thank you Ricardo for your help in making our day so wonderful.We ordered steampunk carrot cake cupcakes for the wedding. OMG, they were perfect!! The flavor and they did the gears in dark chocolate. They were delivered to the house we rented by a super sweet driver. I cannot say enough good things about this company. Thank you Ricardo for your help in making our day so wonderful. -
Quality of service
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Jocy Sent on 09/04/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Super easy and quick tasting! Our cake and cupcakes came out perfectly and delicious!! The whole process was easy and stress free!Super easy and quick tasting! Our cake and cupcakes came out perfectly and delicious!! The whole process was easy and stress free! -
Quality of service
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Stephanie Sent on 07/06/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We did our tasting with Ricardo, and he was great from day 1. He made recommendations for our cake style, and was very accommodating. They set up while were at the wedding, and it was beautifully arranged. Looked exactly like what I requested.We did our tasting with Ricardo, and he was great from day 1. He made recommendations for our cake style, and was very accommodating. They set up while were at the wedding, and it was beautifully arranged. Looked exactly like what I requested. -
Quality of service
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Laura Sent on 01/11/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I worked with 2 different girls at the Eastern Ave. location and both were very professional and took my ideas and turned them into something amazing. The cake was so pretty and OMG tasted SOOOOOO good. They are quite expensive ($450 for 3 tier cake), but for me it was worth it because everyone was raving about the cake and honestly, people remember the food the most. I come here sometimes just to get a few cupcakes because they are delicious. They even have gluten free and vegan cupcakes you can buy as well.I worked with 2 different girls at the Eastern Ave. location and both were very professional and took my ideas and turned them into something amazing. The cake was so pretty and OMG tasted SOOOOOO good. They are quite expensive ($450 for 3 tier cake), but for me it was worth it because everyone was raving about the cake and honestly, people remember the food the most. I come here sometimes just to get a few cupcakes because they are delicious. They even have gluten free and vegan cupcakes you can buy as well. -
Quality of service
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Amanda Sent on 06/17/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I ordered cake pops for my wedding. They were even cuter than the pics I was given in the quote. Ready on time for pickup and they even included a couple extra since they had made a bigger batch. The cake pops were a huge hit and so delicious. Most people wanted to keep them as keepsakes because they were so cute. Definitely worth the cost and would do it again. So many people asked where I got the cake pops. The Cupcakery!I ordered cake pops for my wedding. They were even cuter than the pics I was given in the quote. Ready on time for pickup and they even included a couple extra since they had made a bigger batch. The cake pops were a huge hit and so delicious. Most people wanted to keep them as keepsakes because they were so cute. Definitely worth the cost and would do it again. So many people asked where I got the cake pops. The Cupcakery! -
Quality of service
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Michael A. Sent on 11/25/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We met Ricardo Gudino from the Cupcakery at the Bridal Spectacular and were impressed with his personality and the quality of the cakes he let us sample.
We had a another wedding cake made that was vegan and gluten free. Not only was it delicious, but he talked to the other baker and the wedding cake design was just like the other wedding cake.
We had a great experience with him and would highly recommend him...
We met Ricardo Gudino from the Cupcakery at the Bridal Spectacular and were impressed with his personality and the quality of the cakes he let us sample.
We had a another wedding cake made that was vegan and gluten free. Not only was it delicious, but he talked to the other baker and the wedding cake design was just like the other wedding cake.
We had a great experience with him and would highly recommend him...
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Quality of service
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Amy Sent on 06/25/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We are local to Las Vegas and often frequent The Cupcakery. When we met with them to make and order for our wedding they were very accommodating. We had ordered cupcakes, cake balls, and one small cake for my groom and I. They delivered and set up everything for us at our venue and it looked great. We had ordered plenty extra but hardly ended up with any left because our guests loved them soo much!We are local to Las Vegas and often frequent The Cupcakery. When we met with them to make and order for our wedding they were very accommodating. We had ordered cupcakes, cake balls, and one small cake for my groom and I. They delivered and set up everything for us at our venue and it looked great. We had ordered plenty extra but hardly ended up with any left because our guests loved them soo much! -
Quality of service
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Courtenay Sent on 04/17/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
DELICIOUS!! We ordered cupcakes and a 6" wedding cake through the Cupcakery for our wedding reception. My contact was Sierra at the Eastern location and I highly recommend them. The cupcakes are amazing, we ordered 13 dozen mini cupcakes for 55 people and every single one of them got eaten! Our wedding cake was exactly what we wanted. This company is very professional from the ordering process to the setup and the delivery, every aspect of their service was of high quality. I highly recommend them.DELICIOUS!! We ordered cupcakes and a 6" wedding cake through the Cupcakery for our wedding reception. My contact was Sierra at the Eastern location and I highly recommend them. The cupcakes are amazing, we ordered 13 dozen mini cupcakes for 55 people and every single one of them got eaten! Our wedding cake was exactly what we wanted. This company is very professional from the ordering process to the setup and the delivery, every aspect of their service was of high quality. I highly recommend them. -
Quality of service
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Martha Sent on 07/08/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our guests raved about The Cup Cakery's cup cakes! They were beautiful, delicious and so colorful. they also made us a topper for us to use to cut that was the Southern Belle and outstanding!Our guests raved about The Cup Cakery's cup cakes! They were beautiful, delicious and so colorful. they also made us a topper for us to use to cut that was the Southern Belle and outstanding! -
Quality of service
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Sarah Sent on 12/07/20192.6 out of 5 rating
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Quality of service 3.0 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 2.0 out of 5 rating
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Value 2.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
Beautiful but dry
We were able to sample their marble cake at the Bridal spectacular. It was yummy but dry. The price they were asking was too high to risk it being dry for our wedding dayWe were able to sample their marble cake at the Bridal spectacular. It was yummy but dry. The price they were asking was too high to risk it being dry for our wedding day -
Quality of service
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Crystal Sent on 11/14/20071 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 0.0 out of 5 rating
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Value 2.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
When I placed my order, the vendor was very helpful. I called back a week after my order was made and followed up. When i was to recieve my cupcakes, they were very rude and did not care about me as a customer. When I recieved my cupckes the oder was wrong, they gave me the wrong amount and they delivered late. When I tried to contact the vendor to complain they would not recieve my calls.When I placed my order, the vendor was very helpful. I called back a week after my order was made and followed up. When i was to recieve my cupcakes, they were very rude and did not care about me as a customer. When I recieved my cupckes the oder was wrong, they gave me the wrong amount and they delivered late. When I tried to contact the vendor to complain they would not recieve my calls. -
Quality of service
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