The Gardens Houston Reviews
The Gardens Houston
Houston, TXReviews
4.4 out of 5 rating
4.4 out of 5 rating
23 Reviews
87% recommend it
Awards
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User2069601 Sent on 03/17/2015Amazing people, had great service from staff and waiters. -
User1617743 Sent on 05/13/2014I was very please with the service Carmen gave to me the arrangements were breath taking beautiful I am definitely coming back for my next event. -
![FutureMrsG.]()
Sabrina Sent on 03/03/2014We had our wedding on 2.22.14, everything was just as we discussed. Trudy is amazing she was always there when I needed her through texting and emailing. She went above and beyond!
The only compliant I would have is that some of the guests said their food was cold but other than that everything was perfect! -
User1629962 Sent on 05/23/2014We had a couple of problems with the wait staff. Beside that everything else was very nice. -
![Angela]()
Angela Sent on 12/28/2012Great location for ceremony and reception at same location. Hotel partners offer free shuttle to AND from site which is great for out of towners. There is not a private tasting for reception food; it's done buffet style during the Expos (get there early to try food), also not all menu items will be at show. Be sure to ask for what you wish to try before attending Expo. Staff sets up and cleans up - one less thing to have on your to do list! Several good picture ops onsite too. -
User1642379 Sent on 06/02/2014The Gardens Houston did a wonderful job decorating for our event. Everything ran smoothly and the price was very reasonable. -
User2544643 Sent on 02/29/2016Pros: Beautiful venue that will make for stunning pictures. Affordable.
Cons: Unorganized. I asked SEVERAL times if there was an area I would be able to dress for the ceremony because if there wasn’t, I would have rented a room nearby to do so since I had a photographer coming to do pictures. Each time, I was told yes. The day of, the room wasn’t available, so I had to dress in a bathroom with an “out of order” sign on it which people ignored. Someone actually came in did a #2 while I was in there. How about that smell as you’re prepping for your wedding? An older lady actually came in and said “They gave my grand-daughter a room to get dressed” Oh sooooo that’s what happened!!!! If they had told me this, I would have just rented a hotel room.
Dishonest: I asked for red bands around the chairs. The lady I made my final payment with actually picked them out, walked me over to the chapel and put it on the chair so I would see what it looked like. I said it’s an additional charge so let’s add that; she said there was no charge. The day I arrived, no red bands on the chairs. When I questioned, the person who was there showed me my contract; the red bands were written but then had a line drawn through it as if I had changed my mind.
The chairs were too close together; I don’t know how I was supposed to get down the aisle with an escort and a wedding dress. When I asked if someone can move them, I was told that they had no staff there to move them. You have NO staff at a wedding venue on a SATURDAY? Ok….So my wedding coordinator and usher re-spaced the chairs.
What they don’t tell you is that the sound person will not be there for rehearsal; the guy I had seemed to be in a rush and cut the songs too short. You could hear my heels on the floor as I continued to make my way to the podium…it was an awkward 7 seconds.
If you are looking for someone to be invested in having a PERFECT wedding day, keep looking.
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![mrsrice83]()
Ashley Sent on 07/08/2008This was out of control. they charge to much for their cheap decorations, the cost for security was horrible. we had to redecorate because nothing matched my decor. Im lost for words and they should lose business.The Gardens Houston's reply:
I hate to think that this was actually the case, however we are now under new management and our goal is to make your event the best.
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