The Gown Gallery Reviews

Reviews

+14 User photos

• Kari O. Sent on 11/27/2023
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  The Gown Gallery is amazing!

  I needed a dress for a formal wedding and my shopping at local stores and online was a disaster. I googled gowns and found The Gown Gallery. I had so much fun shopping for this dress in this store. Everyone was so friendly and professional. Sharon is amazing. The dress I purchased is gorgeous. I feel so beautiful in the dress. If I had a daughter this would be the shop we would go to for the bridal dress.
  Thank you so !!!!

  I needed a dress for a formal wedding and my shopping at local stores and online was a disaster. I googled gowns and found The Gown Gallery. I had so much fun shopping for this dress in this store. Everyone was so friendly and professional. Sharon is amazing. The dress I purchased is gorgeous. I feel so beautiful in the dress. If I had a daughter this would be the shop we would go to for the bridal dress.
  Thank you so !!!!
• Courtney C. Sent on 06/01/2023
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  Get down with Gown Gallery!

  I honestly don't even know where to start! From my very first appointment with Robin to every single alteration appointment, everyone was so helpful, fun and easy to work with. Robin really took time to understand what I wanted, how I envisioned my wedding dress and also my budget before picking gowns for me to try on. As a plus size bride, I was nervous I wouldn't be able to really 'try on' dresses and would have to really use my imagination but Robin knew exactly what I needed and put me in some beautiful gowns! The third dress I tried on, I knew it was the one (it was even well under my budget which was an added bonus). We played around with some extra material to mimic the alterations I would need and then she went above and beyond to get information about gown availability, shipping and getting extra materials in order to make my dress modest for religious purposes. My appointment was so fun, Robin was such a great help and made me feel so special and beautiful in a moment I was secretly very worried about. I honestly can't thank her enough or say enough good about her. Once my dress arrived, I met with Pam for my alterations appointments and I got to watch first hand as she worked her magic. She was efficient, detail oriented and really listened to my ideas and what I needed in order to make my dress modest and exactly what I wanted. It was so fun watching it all come to life before my eyes and I trusted her completely. My dress was exactly what I wanted and I absolutely loved wearing it. Thank you Gown Gallery!!!

  I honestly don't even know where to start! From my very first appointment with Robin to every single alteration appointment, everyone was so helpful, fun and easy to work with. Robin really took time to understand what I wanted, how I envisioned my wedding dress and also my budget before picking gowns for me to try on. As a plus size bride, I was nervous I wouldn't be able to really 'try on' dresses and would have to really use my imagination but Robin knew exactly what I needed and put me in some beautiful gowns! The third dress I tried on, I knew it was the one (it was even well under my budget which was an added bonus). We played around with some extra material to mimic the alterations I would need and then she went above and beyond to get information about gown availability, shipping and getting extra materials in order to make my dress modest for religious purposes. My appointment was so fun, Robin was such a great help and made me feel so special and beautiful in a moment I was secretly very worried about. I honestly can't thank her enough or say enough good about her. Once my dress arrived, I met with Pam for my alterations appointments and I got to watch first hand as she worked her magic. She was efficient, detail oriented and really listened to my ideas and what I needed in order to make my dress modest and exactly what I wanted. It was so fun watching it all come to life before my eyes and I trusted her completely. My dress was exactly what I wanted and I absolutely loved wearing it. Thank you Gown Gallery!!!
• Brooke M. Sent on 10/17/2022
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  The Bridal experience!

  The Gown Gallery is amazing! I am the most picky person but the have pretty much about anything you can imagine for your wedding dress! I originally wanted a black wedding dress and they actually had a selection! I ended up with a beautiful white ball gown. The way it was fitted to me and I felt secure in it. Their people are super knowledgeable and are great listeners. I highly, highly recommend them.

  The Gown Gallery is amazing! I am the most picky person but the have pretty much about anything you can imagine for your wedding dress! I originally wanted a black wedding dress and they actually had a selection! I ended up with a beautiful white ball gown. The way it was fitted to me and I felt secure in it. Their people are super knowledgeable and are great listeners. I highly, highly recommend them.

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• John N. Sent on 01/09/2020
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  Highly Recommended!

  Gown Gallery was the third shop visited by my daughter this week, so we can offer comparative commentary. First, the second-floor city center setting was totally cool. Second, Ebony and Sharon started the session by listening closely, sensitively, and supportively. Third, the dress selection was far superior, making us spoiled with good choices. Fourth, Ebony connected really well with us, was great company, and spent time making sure each dress was positioned to look its best. She was professional, patient, kind, flexible, and showed exquisitely good taste. Fifth, the dresses were superior in quality and lower priced than in the other shops visited! Our experience here was simply magical—perfect, in fact. Bravo to the Gown Gallery!

  Gown Gallery was the third shop visited by my daughter this week, so we can offer comparative commentary. First, the second-floor city center setting was totally cool. Second, Ebony and Sharon started the session by listening closely, sensitively, and supportively. Third, the dress selection was far superior, making us spoiled with good choices. Fourth, Ebony connected really well with us, was great company, and spent time making sure each dress was positioned to look its best. She was professional, patient, kind, flexible, and showed exquisitely good taste. Fifth, the dresses were superior in quality and lower priced than in the other shops visited! Our experience here was simply magical—perfect, in fact. Bravo to the Gown Gallery!
• Gayla H. Sent on 11/08/2020
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  The dress nailed it!

  I'm 46 and we decided to have a full blown wedding. Lots of kids and a really fun indoor/outdoor reception. Finding a dress was so all over the place. I thought I finally found it but then changed my mind a few weeks later. Sharon and her team so kind and helpful. It's got to be challenging to help brides with that one major purchase we feel will dictate how well the photos, our wedding day experience, and what our husbands will think when they first see us! I highly recommend Gown Gallery. They get it. They work to keep you from being overwhelmed. They will find THE dress!

  I'm 46 and we decided to have a full blown wedding. Lots of kids and a really fun indoor/outdoor reception. Finding a dress was so all over the place. I thought I finally found it but then changed my mind a few weeks later. Sharon and her team so kind and helpful. It's got to be challenging to help brides with that one major purchase we feel will dictate how well the photos, our wedding day experience, and what our husbands will think when they first see us! I highly recommend Gown Gallery. They get it. They work to keep you from being overwhelmed. They will find THE dress!
• Destiny V. Sent on 09/26/2019
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  What a dream spot

  This place has nothing but breathtaking dresses but what really made our experience nothing shy of perfect was Moniece Brown. She really made us feel welcomed but more importantly, we were comfortable. We showed her only a couple of pictures and within ten minutes she had an entire rack of dresses that really encompassed everything we were looking for. She really listened to everything we said and she was beyond attentive. After having appointments all over the Kansas City area I can confidently say that this is the best store and it's really thanks to her.

  This place has nothing but breathtaking dresses but what really made our experience nothing shy of perfect was Moniece Brown. She really made us feel welcomed but more importantly, we were comfortable. We showed her only a couple of pictures and within ten minutes she had an entire rack of dresses that really encompassed everything we were looking for. She really listened to everything we said and she was beyond attentive. After having appointments all over the Kansas City area I can confidently say that this is the best store and it's really thanks to her.
• Abi N. Sent on 05/20/2019
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  Rob Is the Best Ever

  I had had multiple bridal consultants at multiple salons by the time I worked with Robin, and she is an incredible, rare find. So intuitive, experienced, authentic, genuine, a great listener, loves her job and very funny. At the end of our session she went in the back and brought out the dress I've been searching for, by a lesser known European designer I would never have heard of otherwise... We all cried as soon as I put it on because it was finally just Me! Robin is the reason I now get to wear my dream dress on my wedding day, and I will always be grateful and never forget her! THANK YOU, ROBIN!!

  I had had multiple bridal consultants at multiple salons by the time I worked with Robin, and she is an incredible, rare find. So intuitive, experienced, authentic, genuine, a great listener, loves her job and very funny. At the end of our session she went in the back and brought out the dress I've been searching for, by a lesser known European designer I would never have heard of otherwise... We all cried as soon as I put it on because it was finally just Me! Robin is the reason I now get to wear my dream dress on my wedding day, and I will always be grateful and never forget her! THANK YOU, ROBIN!!
• Ryan B. Sent on 10/21/2019
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  Hi amber hey smith do you have a prom gown for your prom dresses do you have your dresses for your wedding dresses do you have a prom gown or do balle

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• Keish Sent on 04/16/2019
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  I can't wait to walk down the aisle in this gown

  I had a great experience. They worked with my budget and my vision. Everyone for the first appointment was super helpful. The owner was amazing as well.
  

  I had a great experience. They worked with my budget and my vision. Everyone for the first appointment was super helpful. The owner was amazing as well.
  
• Meagan E. Sent on 07/17/2019
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  Fantastic variety of gowns, prices ranges & seamstress!!

  Working with gown gallery was fantastic! Robin was so helpful with finding a dress to suit my needs. I had been to 3 other places the day before so I showed her what I was down to and she helped me find my dream dress! She worked with finding dresses that would only come in within my timeline. I had a short timeframe since our venue only had 2 weekends available and one was within 5 months.
  
  Another thing that is amazing about gown gallery is they have in house alterations! Tissa was fantastic to work with and helped make sure that my dress fit perfectly!
  
  Highly recommend!!

  Working with gown gallery was fantastic! Robin was so helpful with finding a dress to suit my needs. I had been to 3 other places the day before so I showed her what I was down to and she helped me find my dream dress! She worked with finding dresses that would only come in within my timeline. I had a short timeframe since our venue only had 2 weekends available and one was within 5 months.
  
  Another thing that is amazing about gown gallery is they have in house alterations! Tissa was fantastic to work with and helped make sure that my dress fit perfectly!
  
  Highly recommend!!
• Brittlee L. Sent on 11/03/2018
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  Absolutely amazing experience

  The gown gallery was way beyond my expectations. Moniece helped me and did an amazing job. She found my dream on the first try after looking through the pictures I had saved on my phone. Loved her and would highly recommend the place.

  The gown gallery was way beyond my expectations. Moniece helped me and did an amazing job. She found my dream on the first try after looking through the pictures I had saved on my phone. Loved her and would highly recommend the place.
• Codie Sent on 07/03/2019
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  Fun and genuine!

  My journey with Gown Gallery has been a year long, from the very first try-on day until I picked up my dress for my wedding. And my experience every step of the way, was incredible. On my first visit I brought a slew of family and friends, some food, and we made a special day by trying on all kinds of wedding dresses. The amazing Ebony absolutely made the experience. She was fun and easy to work with, always listened to what I wanted, what I liked, and was both professional and easy to connect with! Once I tried on the dress of my dreams (literally I had a dream about this dress before I ever new it was real), I knew I had found the one. I then set up all the payment and waited patiently for my dress to arrive. 
Some time passed and I had some weight gain issue do to grieving a loved one who had passed. Everyone was so kind, including Ebony and Pam the seamstress, and they honestly, lovingly gave me all possible options. I decided to move forward to the basic alterations of the bottom and straps without any side alterations with the goal of losing weight. They were all there to encourage me and support my decision without ever making me feel bad (because I was already doing enough of that myself!!). Then when I came back and it fit perfectly, we all celebrated! Pam was wonderful to work with through all of the fittings and final stages, and everyone I spoke to on the phone or in person was always so kind, accommodating, friendly and helpful. They brought the dress out to my car the day I went to pick it up, after of course showing it to me to make sure everything looked great.
  I can not say enough wonderful things about my experience with Gown Gallery. They were wonderful to work with and made even the most difficult period easier to handle. Thank you for EVERYTHING!

  My journey with Gown Gallery has been a year long, from the very first try-on day until I picked up my dress for my wedding. And my experience every step of the way, was incredible. On my first visit I brought a slew of family and friends, some food, and we made a special day by trying on all kinds of wedding dresses. The amazing Ebony absolutely made the experience. She was fun and easy to work with, always listened to what I wanted, what I liked, and was both professional and easy to connect with! Once I tried on the dress of my dreams (literally I had a dream about this dress before I ever new it was real), I knew I had found the one. I then set up all the payment and waited patiently for my dress to arrive. 
Some time passed and I had some weight gain issue do to grieving a loved one who had passed. Everyone was so kind, including Ebony and Pam the seamstress, and they honestly, lovingly gave me all possible options. I decided to move forward to the basic alterations of the bottom and straps without any side alterations with the goal of losing weight. They were all there to encourage me and support my decision without ever making me feel bad (because I was already doing enough of that myself!!). Then when I came back and it fit perfectly, we all celebrated! Pam was wonderful to work with through all of the fittings and final stages, and everyone I spoke to on the phone or in person was always so kind, accommodating, friendly and helpful. They brought the dress out to my car the day I went to pick it up, after of course showing it to me to make sure everything looked great.
  I can not say enough wonderful things about my experience with Gown Gallery. They were wonderful to work with and made even the most difficult period easier to handle. Thank you for EVERYTHING!
• Kelsie Sent on 12/14/2018
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  Amazing experience!

  I went in with a general vision of what I had wanted and all my expectations were blown away. The location was beautiful inside and there was great hospitality. The employees were kind and patient the entire time and the lady I had really listened to my likes and dislikes in dresses. I ended up about 10 dresses in before finding my dream dress. Moniece was my consultant and without her i would have never found the dress I ended up falling in love with. She made the whole experience fun and the highlight of my wedding planning! She glammed me up with veils and made the ordering process clear and simple. If you have a chance to schedule an appointment here, I highly recommend it!

  I went in with a general vision of what I had wanted and all my expectations were blown away. The location was beautiful inside and there was great hospitality. The employees were kind and patient the entire time and the lady I had really listened to my likes and dislikes in dresses. I ended up about 10 dresses in before finding my dream dress. Moniece was my consultant and without her i would have never found the dress I ended up falling in love with. She made the whole experience fun and the highlight of my wedding planning! She glammed me up with veils and made the ordering process clear and simple. If you have a chance to schedule an appointment here, I highly recommend it!
• Brittanie D. Sent on 05/06/2019
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  The Gown Gallery is a must!

  The Gown Gallery made my dress shopping and selection process so easy !
  
  Sharon is amazing !!! Her professional input / attention to detail was such a blessing .
  
  Everyone at the shop is kind and professional. I also loved that they were able to pack my dress in my carryon for me so I didn’t need to worry about that part at all!
  
  I loved every bit of my experience with Gown Gallery !

  The Gown Gallery made my dress shopping and selection process so easy !
  
  Sharon is amazing !!! Her professional input / attention to detail was such a blessing .
  
  Everyone at the shop is kind and professional. I also loved that they were able to pack my dress in my carryon for me so I didn’t need to worry about that part at all!
  
  I loved every bit of my experience with Gown Gallery !
• Cierra Sent on 12/11/2017
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  My shopping experience at the Gown Gallery couldn't have been any more meaningful or smoother. Robin truly went above and beyond by buttoning up each and every dress I tried on. And I tried on a lot! She even used clamps on both front and back, letting me get a good view of the dresses from all angles. The day I purchased my wedding dress she comforted my mom when she had a moment tearing up, having daughters herself she was able to say just the right words during the emotional and exciting process. I am thankful I was paired with Robin. Thank you Gown Gallery!

  My shopping experience at the Gown Gallery couldn't have been any more meaningful or smoother. Robin truly went above and beyond by buttoning up each and every dress I tried on. And I tried on a lot! She even used clamps on both front and back, letting me get a good view of the dresses from all angles. The day I purchased my wedding dress she comforted my mom when she had a moment tearing up, having daughters herself she was able to say just the right words during the emotional and exciting process. I am thankful I was paired with Robin. Thank you Gown Gallery!
• Kathy Sent on 10/02/2018
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  The Gown Gallery is simple the best! The entire staff is outstanding. Attention and personal service was provided from the first day and after the wedding. Every need was attended to and the dress and veil were spectacular!!! Thanks to the Gown Gallery for making our bride the most beautiful ever!

  The Gown Gallery is simple the best! The entire staff is outstanding. Attention and personal service was provided from the first day and after the wedding. Every need was attended to and the dress and veil were spectacular!!! Thanks to the Gown Gallery for making our bride the most beautiful ever!
• Sarah Sent on 05/03/2017
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  The Gown Gallery occupies a beautiful loft-style space in the Crossroads in Kansas City. The selection of gowns is diverse and Moniece is helpful and enthusiastic. I could not be happier with my experience and my dress!

  The Gown Gallery occupies a beautiful loft-style space in the Crossroads in Kansas City. The selection of gowns is diverse and Moniece is helpful and enthusiastic. I could not be happier with my experience and my dress!
• Camille Sent on 08/14/2017
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  The Gown Gallery in KC is amazing. I selected my dress virtually and it was so much fun. They deserve more than 5 stars.

  The Gown Gallery in KC is amazing. I selected my dress virtually and it was so much fun. They deserve more than 5 stars.
• Bailey Sent on 06/23/2017
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  The Gown Gallery and Robin were amazing. I showed them pictures of my favorite dresses I had In mind and they had all of them in stock to try on. I even had my infant son with me along with several ladies and they catered to all of us in such a welcoming manner. Will definitely recommend them to some of my newly engaged friends

  The Gown Gallery and Robin were amazing. I showed them pictures of my favorite dresses I had In mind and they had all of them in stock to try on. I even had my infant son with me along with several ladies and they catered to all of us in such a welcoming manner. Will definitely recommend them to some of my newly engaged friends
• Brianna Sent on 10/14/2017
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  I could not have had a better experience at Gown Gallery! I had the privilege of having Robin as my consultant and she was absolutely amazing. She made the dress picking process easy and stress free. I did not feel pressured or rushed to find a dress. Robin is very calming and honest and I trusted her opinion. She went above and beyond so that I could find my dream dress. I had gone to one other bridal salon in the KC area, and the dresses didn’t even compare to the ones at Gown Gallery. They have such a wide variety of dresses and such a huge selection. The salon is absolutely adorable, and they even gave us the option to order mimosas during the appointment to help calm our nerves. I would highly recommended Gown Gallery and Robin for your bridal needs!!!

  I could not have had a better experience at Gown Gallery! I had the privilege of having Robin as my consultant and she was absolutely amazing. She made the dress picking process easy and stress free. I did not feel pressured or rushed to find a dress. Robin is very calming and honest and I trusted her opinion. She went above and beyond so that I could find my dream dress. I had gone to one other bridal salon in the KC area, and the dresses didn’t even compare to the ones at Gown Gallery. They have such a wide variety of dresses and such a huge selection. The salon is absolutely adorable, and they even gave us the option to order mimosas during the appointment to help calm our nerves. I would highly recommended Gown Gallery and Robin for your bridal needs!!!
• Emily Sent on 01/06/2018
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  I absolutely loved the Gown Gallery! My sisters and I have all found our dresses here and trust me, we all have very different taste! The ladies who work here took their time to pull exactly what I asked for but also a few wild cards, which I appreciated because I ended up buying one! They aren’t pushy, in fact they told me to sleep on my decision when I wasn’t sure (it’s a huge purchase). I can’t speak highly enough, love love love this place!

  I absolutely loved the Gown Gallery! My sisters and I have all found our dresses here and trust me, we all have very different taste! The ladies who work here took their time to pull exactly what I asked for but also a few wild cards, which I appreciated because I ended up buying one! They aren’t pushy, in fact they told me to sleep on my decision when I wasn’t sure (it’s a huge purchase). I can’t speak highly enough, love love love this place!
• Jessica Sent on 03/20/2018
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  If you’ve ever dreamed of being on one of those TV shows, picking the perfect wedding gown while everyone waits on you hand and foot, then go to the Gown Gallery. You’ll feel like royalty as soon as you make it to the top of the stairs. Besides having all the most gorgeous gowns, the entire experience is one to remember. You get a stunning view of KC from the top floor’s giant windows. (You even have to get buzzed in from the street level - is it totally dorky to love that so much?) My saleswoman, Hannah, was perfect. She was kind and friendly. Her genuine love for her job was comforting. She listened to my likes and dislikes and expertly narrowed the field to dresses she knew I’d love. She radiated joy with us when we found the one. Even when I wasn’t sure, she made me feel comfortable enough to go home and think about it without being pushy about closing the sale. Naturally, we were back withIn hours. Beyond the sale, the whole team was fabulous. The woman who altered my dress was a seasoned vet. She gave me all her time and attention and had an insanely fast turn-around time. Needless to say, my dress was perfect for my perfect day!

  If you’ve ever dreamed of being on one of those TV shows, picking the perfect wedding gown while everyone waits on you hand and foot, then go to the Gown Gallery. You’ll feel like royalty as soon as you make it to the top of the stairs. Besides having all the most gorgeous gowns, the entire experience is one to remember. You get a stunning view of KC from the top floor’s giant windows. (You even have to get buzzed in from the street level - is it totally dorky to love that so much?) My saleswoman, Hannah, was perfect. She was kind and friendly. Her genuine love for her job was comforting. She listened to my likes and dislikes and expertly narrowed the field to dresses she knew I’d love. She radiated joy with us when we found the one. Even when I wasn’t sure, she made me feel comfortable enough to go home and think about it without being pushy about closing the sale. Naturally, we were back withIn hours. Beyond the sale, the whole team was fabulous. The woman who altered my dress was a seasoned vet. She gave me all her time and attention and had an insanely fast turn-around time. Needless to say, my dress was perfect for my perfect day!
• Kelley Sent on 05/16/2018
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  Emma Jane was absolutely awesome. I'm the Mother of the groom and was very worried about finding a dress for the wedding. I also may be a little high maintenance but Emma Jane didn't let it show one bit!!! She was so professional and I would buy another dress from her no hesitation what so ever!!!! Kelley C

  Emma Jane was absolutely awesome. I'm the Mother of the groom and was very worried about finding a dress for the wedding. I also may be a little high maintenance but Emma Jane didn't let it show one bit!!! She was so professional and I would buy another dress from her no hesitation what so ever!!!! Kelley C
• Rachael Sent on 08/02/2016
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  We just found my best friend's wedding dress at the Gown Gallery because of Robin! My friend didn't know exactly what she was looking for, but Robin was able to listen and bring out a variety of gowns that were all contenders for my friend. What was most unbelievable was that my friend ended up picking the very first dress Robin brought out, and the very first wedding dress my friend tried on. Robin is excellent at her job and made our experience comfortable and painless. We highly recommend the Gown Gallery in KC and Robin!

  We just found my best friend's wedding dress at the Gown Gallery because of Robin! My friend didn't know exactly what she was looking for, but Robin was able to listen and bring out a variety of gowns that were all contenders for my friend. What was most unbelievable was that my friend ended up picking the very first dress Robin brought out, and the very first wedding dress my friend tried on. Robin is excellent at her job and made our experience comfortable and painless. We highly recommend the Gown Gallery in KC and Robin!
• Sara Sent on 01/01/2017
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  I cannot say enough wonderful things about Robin at Gown Gallery!! She was so sweet and made me feel so comfortable (I was very anxious before going in). If you are going to Gown Gallery for a bridal appointment you must make it with Robin! She will take great care of you and help you find the dress of your dreams! :) This was my very first bridal salon appointment and I could not have asked for a better experience! Thank you Robin!

  I cannot say enough wonderful things about Robin at Gown Gallery!! She was so sweet and made me feel so comfortable (I was very anxious before going in). If you are going to Gown Gallery for a bridal appointment you must make it with Robin! She will take great care of you and help you find the dress of your dreams! :) This was my very first bridal salon appointment and I could not have asked for a better experience! Thank you Robin!

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