The Grand Banquet and Conference Center Reviews
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The Grand Banquet and Conference Center
Essexville, MI4.7 out of 5 rating, 14 Reviews
4.7
14 Reviews
Reviews
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4.7 out of 5 rating
4.7 Very good
4.7 out of 5 rating
14 Reviews
93% recommend it
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Quality of service 4.8 out of 5 rating
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Average response time 4.6 out of 5 rating
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Professionalism 4.7 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.5 out of 5 rating
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Stacy F. Sent on 03/12/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing and affordable
The Grand is so affordable with no hidden costs! It’s straight forward and that’s it! All you pay for is the food and drinks.The Grand is so affordable with no hidden costs! It’s straight forward and that’s it! All you pay for is the food and drinks. -
Quality of service
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User2745905 Sent on 08/28/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everything was amazing! Food was great! Outside and inside was absolutely beautiful! Loved everything very happy!Everything was amazing! Food was great! Outside and inside was absolutely beautiful! Loved everything very happy! -
Quality of service
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Nicole Sent on 08/15/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had originally had a venue booked closer to home. But i went to a bridal expo being held at The Grand and fell in love with it. I decided that day to move my entire wedding, a month and a half prior to, 1.5 hours south to have it in the amazing venue. There are 3 different rooms to book based on the number of guests you will have. We were able to book the room that gave us outside access to the gardens. The room was great and didnt require tons of decor to make it beautiful. I also chose to have my wedding there outside in the gardens. It is absolutely beautiful and has flowers, a bridge, ponds, waterfalls, and a gorgeous gazebo to make your ceremony and pictures amazing. They provide all the food, and have an extensive menu to choose from as well as great bar packages. They even made an ice sculpture of the bride and groom. (its generic but i told my guests it was us lol). The staff was so friendly and very accommodating. They do give you all the rules right up front and as long as you follow them, there are no problems. If you do an outside wedding, take the later time, or you will have to remove your things from the bridal rooms so that the next bride can come in. All in all, it was so worth moving my wedding. And, half the price of where i was going to be originally. It truly became the wedding of my dreams :)I had originally had a venue booked closer to home. But i went to a bridal expo being held at The Grand and fell in love with it. I decided that day to move my entire wedding, a month and a half prior to, 1.5 hours south to have it in the amazing venue. There are 3 different rooms to book based on the number of guests you will have. We were able to book the room that gave us outside access to the gardens. The room was great and didnt require tons of decor to make it beautiful. I also chose to have my wedding there outside in the gardens. It is absolutely beautiful and has flowers, a bridge, ponds, waterfalls, and a gorgeous gazebo to make your ceremony and pictures amazing. They provide all the food, and have an extensive menu to choose from as well as great bar packages. They even made an ice sculpture of the bride and groom. (its generic but i told my guests it was us lol). The staff was so friendly and very accommodating. They do give you all the rules right up front and as long as you follow them, there are no problems. If you do an outside wedding, take the later time, or you will have to remove your things from the bridal rooms so that the next bride can come in. All in all, it was so worth moving my wedding. And, half the price of where i was going to be originally. It truly became the wedding of my dreams :) -
Quality of service
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Natalie Sent on 09/17/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Grand was absolutly amazing! Jennifer was awesome t work with, since I just live around the corner she saw me frequently with questions and was always willing to sit down with me as questions came up.
the entire staff there is amazing the day of the wedding it was raining right until 4pm, the time the wedding was suppose to begin outside in the gazebo. At 4pm the staff came to me and said that it had just quit raining and to give them a few minutes to get everything wiped off so that we could get married outside. I though that was so amazing! they dried everything off and I was able to get married outside in the gardens like my husband and I had dreamed of. The entire staff was so friendly and accomodating the food I am still hearing compliments on and how great the service and atmosphere was. These people are great!The Grand was absolutly amazing! Jennifer was awesome t work with, since I just live around the corner she saw me frequently with questions and was always willing to sit down with me as questions came up.
the entire staff there is amazing the day of the wedding it was raining right until 4pm, the time the wedding was suppose to begin outside in the gazebo. At 4pm the staff came to me and said that it had just quit raining and to give them a few minutes to get everything wiped off so that we could get married outside. I though that was so amazing! they dried everything off and I was able to get married outside in the gardens like my husband and I had dreamed of. The entire staff was so friendly and accomodating the food I am still hearing compliments on and how great the service and atmosphere was. These people are great! -
Quality of service
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Bridget Sent on 06/26/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
What can I say? My wedding was amazing and The Grand provided the location!
The room was ready to go at 8:30am when we arrived to decorate and the staff was amazingly responsive and helpful. We had a table problem (one extra, go figure!!) and it was taken care of FAST! The gazebo was beautiful and ready to go, as well.
Jennifer was SO HELPFUL! She assisted in getting together a customized alcohol package that fit my budget and my needs.
The food was great, too! Everything was fresh and yummy and the presentation was lovely even for a buffet-style!
The bar was active and stayed well-stocked. At the end of it all, the staff came to help us clean up. They were so friendly and great! The owner was with us as well and he was a wonderful gentleman.
Thank you, The Grand and staff for helping to make my day a dream come true!What can I say? My wedding was amazing and The Grand provided the location!
The room was ready to go at 8:30am when we arrived to decorate and the staff was amazingly responsive and helpful. We had a table problem (one extra, go figure!!) and it was taken care of FAST! The gazebo was beautiful and ready to go, as well.
Jennifer was SO HELPFUL! She assisted in getting together a customized alcohol package that fit my budget and my needs.
The food was great, too! Everything was fresh and yummy and the presentation was lovely even for a buffet-style!
The bar was active and stayed well-stocked. At the end of it all, the staff came to help us clean up. They were so friendly and great! The owner was with us as well and he was a wonderful gentleman.
Thank you, The Grand and staff for helping to make my day a dream come true! -
Quality of service
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Emily Sent on 10/25/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We were recently married here on October 1, 2011 and we could not be happier with the service we received. Jennifer was great, as well as the gentlemen that run it. Anything you ask, they try to do for you. They were even willing to move our ceremony indoors when the weather did not quite cooperate. The Hearth Ballroom is beautiful, the food was great, the bar was great, everyone had a wonderful time!We were recently married here on October 1, 2011 and we could not be happier with the service we received. Jennifer was great, as well as the gentlemen that run it. Anything you ask, they try to do for you. They were even willing to move our ceremony indoors when the weather did not quite cooperate. The Hearth Ballroom is beautiful, the food was great, the bar was great, everyone had a wonderful time! -
Quality of service
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Josh Sent on 07/05/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My husband and I were recently married on June 18th, 2011 at The Grand. Jennifer was wonderful to work with and the food, service, employees were wonderful. I highly recommend them!My husband and I were recently married on June 18th, 2011 at The Grand. Jennifer was wonderful to work with and the food, service, employees were wonderful. I highly recommend them! -
Quality of service
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Susan Sent on 11/06/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We couldn't have been more happy with the service we received at The Grand for our ceremony and reception! It is such a beautiful venue - there are so many flowers and all are well kept. The grounds in general are just beautiful - you overlook the golf course and it is a great scene for any wedding. We have no complaints about The Grand and would recommend it to anyone!We couldn't have been more happy with the service we received at The Grand for our ceremony and reception! It is such a beautiful venue - there are so many flowers and all are well kept. The grounds in general are just beautiful - you overlook the golf course and it is a great scene for any wedding. We have no complaints about The Grand and would recommend it to anyone! -
Quality of service
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Shaina Sent on 08/16/20194.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Grand Banquet Center Review
This venue is beautiful and so classy/elegant. We had tour ceremony outside and the reception in the upper ballroom and got tons of compliments on both of the spaces, as well as the food. It was a little hard to get in contact with someone there a few times, but I think mainly because it’s a family owned business and they’re always super busy. There also was an issue with the AC not working for a few hours in the reception area, and it was 85 degrees so a bit stuffy for a while, but they got it fixed part way through the day and everything else was great!This venue is beautiful and so classy/elegant. We had tour ceremony outside and the reception in the upper ballroom and got tons of compliments on both of the spaces, as well as the food. It was a little hard to get in contact with someone there a few times, but I think mainly because it’s a family owned business and they’re always super busy. There also was an issue with the AC not working for a few hours in the reception area, and it was 85 degrees so a bit stuffy for a while, but they got it fixed part way through the day and everything else was great! -
Quality of service
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User1748949 Sent on 08/05/20144.6 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
We loved having our reception here. The food was good. They were accommodating and helped you with the plank f process. I have also need to wedding that they have there and the are beautiful. You can take awesome pictures on their grounds too.We loved having our reception here. The food was good. They were accommodating and helped you with the plank f process. I have also need to wedding that they have there and the are beautiful. You can take awesome pictures on their grounds too. -
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Chelsea Sent on 10/19/20134.6 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
Jennifer was amazing and extremely helpful in putting together our day! The food was excellent and the venue was put together wonderfully. I was very happy with how beautiful the gardens were and how beautiful the gazebo was. My family and friends keep talking about how beautiful my wedding was and I know it was large in part to the Grand!Jennifer was amazing and extremely helpful in putting together our day! The food was excellent and the venue was put together wonderfully. I was very happy with how beautiful the gardens were and how beautiful the gazebo was. My family and friends keep talking about how beautiful my wedding was and I know it was large in part to the Grand! -
Quality of service
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Adsfdas Sent on 09/01/20094.3 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 2.5 out of 5 rating
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Flexibility 4.0 out of 5 rating
The weddings at the Grand are always nice! They do a lot for you so you don't have much to think about! If you don't want to worry about decorations, cake, food.. they will do it for you!The weddings at the Grand are always nice! They do a lot for you so you don't have much to think about! If you don't want to worry about decorations, cake, food.. they will do it for you! -
Quality of service
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User2295409 Sent on 09/01/20153.8 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 2.0 out of 5 rating
They book up fast and you can't get in to decorate most likely until the day of the crow toon so hiring a wedding coordinator is a great idea! Very nice! And if you book early they lock in your prices!They book up fast and you can't get in to decorate most likely until the day of the crow toon so hiring a wedding coordinator is a great idea! Very nice! And if you book early they lock in your prices! -
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Meaggan Sent on 09/21/20123.1 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 2.0 out of 5 rating
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Professionalism 2.5 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
The outdoor gazebo was beautiful for an outdoor wedding. I loved it! However, I was really disappointed that there was nobody there to meet me for my rehearsal to fill me in on how things are typically set-up. Also, I was incredibly disappointed that I reserved the place from 1-3 including the bridal lounge, yet they removed mine and all my bridesmaid's stuff prior to our ceremony ending (which was well before 3pm). Everything was put on a cart in a hallway. I cannot imagine requiring brides to remove all their stuff prior to their ceremony! The bride is supposed to remain unseen and I thought that this was inconvenient and added a lot of unnecessary stress.The outdoor gazebo was beautiful for an outdoor wedding. I loved it! However, I was really disappointed that there was nobody there to meet me for my rehearsal to fill me in on how things are typically set-up. Also, I was incredibly disappointed that I reserved the place from 1-3 including the bridal lounge, yet they removed mine and all my bridesmaid's stuff prior to our ceremony ending (which was well before 3pm). Everything was put on a cart in a hallway. I cannot imagine requiring brides to remove all their stuff prior to their ceremony! The bride is supposed to remain unseen and I thought that this was inconvenient and added a lot of unnecessary stress. -
Quality of service