The Grand Manor Reviews
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Reviews
4.8 out of 5 rating
4.8 Excellent
4.8 out of 5 rating
16 Reviews
95% recommend it
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Quality of service 4.6 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.7 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
16
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+39
User photos
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Taylor M. Sent on 06/30/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Blown away!!
The Grand Manor was the BEST decision we could make for a venue! We live two hours away from our home town of Melbourne and we work full time, so we were looking for a venue that made the planning process easy while also being affordable. This was the best place for that! We had a food tasting and one other meeting to make final coordinations about a month before. The coordinator KC was extremely helpful and the whole staff had so many helpful suggestions and knew so much about weddings. The set up in the reception area was taken care of by the venue team based on a diagram we made, and I just love that they made it so easy! KC designed the table settings and we just brought the centerpieces, which saved me so much stress. The ability to include the food, cake, and bar in our package was our main reason for choosing this venue and we were not disappointed! Both the food and cake were delicious and our guests are still talking about them! The catering and bar staff were very friendly and made our guests feel so comfortable. Our bartender mentioned to me that the Grand Manor is very family-friendly in regards to their staff and I loved hearing that they really take care of their team, on top of how beautiful they made our day. One of the staff members, Sonya, was extremely helpful on the day of in keeping me calm and offering her help any way she could. She also brought us appetizers in the dressing room before the ceremony, and the team packed a to-go box of food for my husband and I which was a LIFE SAVER after dancing and drinking all night. We really felt like the team at the venue was as excited for us as our own family, and it just really added to the magic of the day.
Besides all of that, the venue itself is gorgeous and really looks high-class for an affordable price. The ceremony space is beautifully decorated. The bridal and groom suites were amazing and gave my bridesmaids and I the opportunity to spend the whole day there getting ready and taking our time. We asked if we could bring a popcorn machine and the venue was very accommodating to let us bring it! The reception space is beautiful and the seating is very comfortable. We LOVED our sweetheart table chairs and have gotten tons of compliments on them. I feel this venue took all the stress out of our day and I’m extremely thankful. I highly highly recommend The Grand Manor!!!The Grand Manor was the BEST decision we could make for a venue! We live two hours away from our home town of Melbourne and we work full time, so we were looking for a venue that made the planning process easy while also being affordable. This was the best place for that! We had a food tasting and one other meeting to make final coordinations about a month before. The coordinator KC was extremely helpful and the whole staff had so many helpful suggestions and knew so much about weddings. The set up in the reception area was taken care of by the venue team based on a diagram we made, and I just love that they made it so easy! KC designed the table settings and we just brought the centerpieces, which saved me so much stress. The ability to include the food, cake, and bar in our package was our main reason for choosing this venue and we were not disappointed! Both the food and cake were delicious and our guests are still talking about them! The catering and bar staff were very friendly and made our guests feel so comfortable. Our bartender mentioned to me that the Grand Manor is very family-friendly in regards to their staff and I loved hearing that they really take care of their team, on top of how beautiful they made our day. One of the staff members, Sonya, was extremely helpful on the day of in keeping me calm and offering her help any way she could. She also brought us appetizers in the dressing room before the ceremony, and the team packed a to-go box of food for my husband and I which was a LIFE SAVER after dancing and drinking all night. We really felt like the team at the venue was as excited for us as our own family, and it just really added to the magic of the day.
Besides all of that, the venue itself is gorgeous and really looks high-class for an affordable price. The ceremony space is beautifully decorated. The bridal and groom suites were amazing and gave my bridesmaids and I the opportunity to spend the whole day there getting ready and taking our time. We asked if we could bring a popcorn machine and the venue was very accommodating to let us bring it! The reception space is beautiful and the seating is very comfortable. We LOVED our sweetheart table chairs and have gotten tons of compliments on them. I feel this venue took all the stress out of our day and I’m extremely thankful. I highly highly recommend The Grand Manor!!!-
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+10 photos
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Quality of service
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Rebecca L. Sent on 05/10/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Picture perfect
This venue was by far the best choice around the Melbourne location . It includes so much that it takes off a lot of stress from the bride!! Fantastic staff and beautiful place!! Love love love !This venue was by far the best choice around the Melbourne location . It includes so much that it takes off a lot of stress from the bride!! Fantastic staff and beautiful place!! Love love love ! -
Quality of service
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Lauren B. Sent on 12/18/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Highly recommend! Great experience
The grand manor was amazing! They take away so much stress of planning the wedding and the venue is beautiful! They truly listen to what you want and work with you to make it happen.The grand manor was amazing! They take away so much stress of planning the wedding and the venue is beautiful! They truly listen to what you want and work with you to make it happen.-
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+5 photos
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Quality of service
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Sarah Sent on 12/14/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Loveee Grand Manor
Everyone at Grand Manor is responsive and so easy to work with. I would recommend this venue to anyone!!Everyone at Grand Manor is responsive and so easy to work with. I would recommend this venue to anyone!! -
Quality of service
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Rosalyn B. Sent on 10/17/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful experience.
KC made everything so easy and was even able to work with us when we had to postpone due to Covid. The food was amazing.KC made everything so easy and was even able to work with us when we had to postpone due to Covid. The food was amazing.-
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+6 photos
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Quality of service
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Joannie Sent on 11/12/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Wedding Night
The Grand Manor is amazing I would highly recommend! We had a March 2020 wedding which ended up being postponed due to COVID. They were so flexible with everything and so caring. When the day finally came they were so organized and went above and beyond. All of our guests complimented the food. It is also very well priced. Thank you Casey and eveyone at The Grand manor for a great night!The Grand Manor is amazing I would highly recommend! We had a March 2020 wedding which ended up being postponed due to COVID. They were so flexible with everything and so caring. When the day finally came they were so organized and went above and beyond. All of our guests complimented the food. It is also very well priced. Thank you Casey and eveyone at The Grand manor for a great night! -
Quality of service
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Kethia E. Sent on 02/27/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Venue was great
They were very patient and worked together to accommodate last minute changesThey were very patient and worked together to accommodate last minute changes -
Quality of service
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Jasmin A. Sent on 01/16/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful Venue and amazing staffs!
The Grand Manor was the second venue my fiancé then looked at, at the beginning of January 2019. We instantly fell in love with the reception and the secret garden ceremony. We also love how affordable it was and that they are doing the catering. That was my biggest issue I wanted to deal with only a few vendors and the fact that the venue and catering are all in one was amazing for me! They were so easy to worked with and definitely has affordable budget for everyone! I talked to a few of their venue coordinator and all of them were super helpful and answered a lot of my questions. Everytime I would call them, they quickly answered my questions and reassure me everything is good. The bridal suite and groom suite was a great place to get ready. KC was such a great help on the day of the wedding, her and the staffs did such an amazing job setting up the ballroom and tables and decorations were on point! There was one staff waiter who was amazing, he was going around checking on everyone and directing them to the buffet and making sure everyone love the food. He was such a great help. I can't say anything but greatness with how the staffs treated my guests they were all amazing.
The food was amazing!! Everyone LOVE the food! my uncle who is a picky eater even told me that the food was amazing! The chicken teriyaki and london broil was so good!! They even packed us extra food to take with us! I am so happy with the way everything turned out on my wedding day and I HIGHLY RECOMMEND THE GRAND MANOR to anyone looking for a great venue and service!
Photos by: Kai Villanueva PhotographyThe Grand Manor was the second venue my fiancé then looked at, at the beginning of January 2019. We instantly fell in love with the reception and the secret garden ceremony. We also love how affordable it was and that they are doing the catering. That was my biggest issue I wanted to deal with only a few vendors and the fact that the venue and catering are all in one was amazing for me! They were so easy to worked with and definitely has affordable budget for everyone! I talked to a few of their venue coordinator and all of them were super helpful and answered a lot of my questions. Everytime I would call them, they quickly answered my questions and reassure me everything is good. The bridal suite and groom suite was a great place to get ready. KC was such a great help on the day of the wedding, her and the staffs did such an amazing job setting up the ballroom and tables and decorations were on point! There was one staff waiter who was amazing, he was going around checking on everyone and directing them to the buffet and making sure everyone love the food. He was such a great help. I can't say anything but greatness with how the staffs treated my guests they were all amazing.
The food was amazing!! Everyone LOVE the food! my uncle who is a picky eater even told me that the food was amazing! The chicken teriyaki and london broil was so good!! They even packed us extra food to take with us! I am so happy with the way everything turned out on my wedding day and I HIGHLY RECOMMEND THE GRAND MANOR to anyone looking for a great venue and service!
Photos by: Kai Villanueva Photography-
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+13 photos
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Quality of service
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Christina Sent on 01/28/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Grand manor is a perfect venue
The grand manor was my venue dream come true. I didn't have a high budget but I knew I wanted a venue that could handle my entire wedding day, with a beautiful ballroom, groom and bridal suite, as well as an outdoor ceremony space. Grand Manor had it all, when my finace and I went to tour the place we were sure that the pictures were probably photoshopped or something but it really was gorgeous. We worked mostly with Jennifer and she was was wonderful. She answered all my questions no matter how silly they seemed and ensured that the venue was ready on our day. They also work with a rental company so they have a ton of options for colors/chairs ect. When I saw the venue set up on my wedding day it was better than I'd thought possible. They catering company was also delicious, but I'll be reviewing that under Renaissance Catering. They are doing some construction on the building, but they made sure none of that was taking place/interfered with our wedding day.The grand manor was my venue dream come true. I didn't have a high budget but I knew I wanted a venue that could handle my entire wedding day, with a beautiful ballroom, groom and bridal suite, as well as an outdoor ceremony space. Grand Manor had it all, when my finace and I went to tour the place we were sure that the pictures were probably photoshopped or something but it really was gorgeous. We worked mostly with Jennifer and she was was wonderful. She answered all my questions no matter how silly they seemed and ensured that the venue was ready on our day. They also work with a rental company so they have a ton of options for colors/chairs ect. When I saw the venue set up on my wedding day it was better than I'd thought possible. They catering company was also delicious, but I'll be reviewing that under Renaissance Catering. They are doing some construction on the building, but they made sure none of that was taking place/interfered with our wedding day. -
Quality of service
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Lacey Sent on 01/08/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
November Wedding
The Grand Manor and Jennifer did a wonderful job making me feel like my wedding was important, even though I was only of many. Everything went off perfectly and they let me come meet with them multiple times. Jennifer was always available for questions via email and it made everything go smoothly. 10/10 would recommend.The Grand Manor and Jennifer did a wonderful job making me feel like my wedding was important, even though I was only of many. Everything went off perfectly and they let me come meet with them multiple times. Jennifer was always available for questions via email and it made everything go smoothly. 10/10 would recommend. -
Quality of service
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Cathryn Sent on 11/15/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best wedding ever!
The venue was absolutely amazing and it provided me with my dream wedding!! Everything was absolutely beautiful!The venue was absolutely amazing and it provided me with my dream wedding!! Everything was absolutely beautiful! -
Quality of service
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A. Golden Sent on 12/08/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great experience
Had my wedding here and the staff was very friendly and helpful. Would definitely recommend this place to anyone with a moderate amount of guestsHad my wedding here and the staff was very friendly and helpful. Would definitely recommend this place to anyone with a moderate amount of guests -
Quality of service
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Annie L. Sent on 12/19/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing venue!
Everything about this venue was perfect, the employees, the lighting, the set up, the feel- everything. Our food was amazing and we are still getting so many compliments. I would tell anyone looking for a beautiful venue for any occasion to work with The Grand Manor.Everything about this venue was perfect, the employees, the lighting, the set up, the feel- everything. Our food was amazing and we are still getting so many compliments. I would tell anyone looking for a beautiful venue for any occasion to work with The Grand Manor. -
Quality of service
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Briana W. Sent on 12/05/20184.6 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My wedding
All around a wonderful venue! Friendly and nice through it all.All around a wonderful venue! Friendly and nice through it all. -
Quality of service
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Leah Sent on 11/15/20184.6 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mauer Wedding
For the price, it was everything I wanted plus more!! The entire team worked with me very well. They fulfilled everything not only I wanted, but my husband as well.For the price, it was everything I wanted plus more!! The entire team worked with me very well. They fulfilled everything not only I wanted, but my husband as well. -
Quality of service
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Candice S. Sent on 01/10/20232 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Not worth it.
Recently married there and paid the extra $535 to close the restaurant in the front area so it would be a private event. They allowed another wedding rehearsal to go on during my reception and the people from the other wedding party came into my reception and also had drinks that I had already paid for. Very rude and unprofessional on the owners. The owners themselves haven't even apologized for this and just say "they're sorry I feel this way" so now I have wedding pictures with unwanted guests that I had paid for this not to happen. Its not worth the extra fee for a "closed event" I have been told there will no longer be any wedding rehearsals like this and I dont feel like my wedding should be the "example" as to why. This should've never happened. My night was ruined. Also, make sure all doors are unlocked in the grooms room, the back section of that room was locked and was not able to be used, noone could find the key. For the bridal suite make sure you can adjust the air or someone can go it for you, it was set on 64 the whole time, my stylists were shaking, no one could find the remote to change that.Recently married there and paid the extra $535 to close the restaurant in the front area so it would be a private event. They allowed another wedding rehearsal to go on during my reception and the people from the other wedding party came into my reception and also had drinks that I had already paid for. Very rude and unprofessional on the owners. The owners themselves haven't even apologized for this and just say "they're sorry I feel this way" so now I have wedding pictures with unwanted guests that I had paid for this not to happen. Its not worth the extra fee for a "closed event" I have been told there will no longer be any wedding rehearsals like this and I dont feel like my wedding should be the "example" as to why. This should've never happened. My night was ruined. Also, make sure all doors are unlocked in the grooms room, the back section of that room was locked and was not able to be used, noone could find the key. For the bridal suite make sure you can adjust the air or someone can go it for you, it was set on 64 the whole time, my stylists were shaking, no one could find the remote to change that. -
Quality of service
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