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Weddings

The Historic Southern Railway Station Reviews

The Historic Southern Railway Station

The Historic Southern Railway Station

Knoxville, TN
4.3 out of 5 rating, 6 Reviews
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Reviews

4.3 out of 5 rating
4.3 out of 5 rating
6 Reviews
85% recommend it
  • Quality of service
    4.3 out of 5 rating
  • Average response time
    3.7 out of 5 rating
  • Professionalism
    4.1 out of 5 rating
  • Value
    4.8 out of 5 rating
  • Flexibility
    4.3 out of 5 rating

Awards

6
  • Lindsey
    Lindsey T. Sent on 04/02/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
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      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Great people!

    From the moment I toured this venue I knew it was the right fit. They are such nice folks, and are so helpful... I asked for so many things day of and they suggested some too without prompts! That and the custom menu they prepared was DELICIOUS! Oh and if you want, the train is available! We didn't have to decorate too much because the architecture itself is beautiful.

    The Historic Southern Railway Station's reply:

    THANK YOU LINDSEY for such a kind review. You were a delight to work with and we hope you and your honey have such an incredible life together!
  • T
    Tina Sent on 02/24/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
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      5.0 out of 5 rating
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      5.0 out of 5 rating
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      5.0 out of 5 rating
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      5.0 out of 5 rating
    My husband and I had a wonderful experience booking our wedding reception here. Katie was our contact person and was so helpful and easy to work with! The venue is absolutely beautiful and the perfect set up for a reception. We used the Spencer ballroom, which was everything that we needed. Our guests repeatedly complimented how gorgeous the railway station was, especially so close to Christmas time. We could not be happier to have booked this venue and would do it again in a heart beat. You cannot find another venue with so much history and beauty in the heart of downtown Knoxville.

    The Historic Southern Railway Station's reply:

    We have been looking at your GORGEOUS pictures this week! Thank you for your kind words. Congratulations and we hope to see you for an anniversary or two :)
  • J
    Jade Sent on 07/06/2016
    4.9 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
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      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      4.5 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    This venue is absolutely gorgeous! We wanted a venue that was downtown and that had it's own beauty and character, so we didn't have to come in and completely decorate everything. We needed minimal decor because the historical details of the building are so beautiful. We had 200 guests and rented the entire building to use for both the ceremony and reception, and sat the guests at reception tables outside on the railway platform next to the train cars.
    Southern Railway Station is the perfect blend of historic and functionality. The historic building has been renovated to easily host a wedding of 200. There is a large catering kitchen on the bottom floor and a smaller kitchen on the top floor. There are also several restrooms on both the first and second floor - you would be surprised at how many venues have only one or two restrooms to accommodate 200 guests. The building also has large bridal suites that the wedding parties can use to get ready, or as a place to gather before the ceremony.
    The staff there was always friendly and helpful when we had questions or requests. I would definitely recommend Southern Railway Station to anyone who is getting married!

    The Historic Southern Railway Station's reply:

    Thank you for leaving such an incredible review. We hope you are living it up in marital bliss! Stop back by and see us sometime. Wine tastings daily :)
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  • N
    Nikki Sent on 05/26/2017
    4.2 out of 5 rating
    • Quality of service
      4.0 out of 5 rating
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      3.0 out of 5 rating
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      4.0 out of 5 rating
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      5.0 out of 5 rating
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      5.0 out of 5 rating
    This venue was very flexible with us and gave us access to all areas that we wanted to make our day wonderful!

    The Historic Southern Railway Station's reply:

    Thank you for taking your time to write this reveiw! We hope you are living it up in marital bliss. Come back by and see us sometime!
  • M
    Melissa Sent on 05/15/2017
    3.8 out of 5 rating
    • Quality of service
      4.0 out of 5 rating
    • Average response time
      3.0 out of 5 rating
    • Professionalism
      3.5 out of 5 rating
    • Value
      4.5 out of 5 rating
    • Flexibility
      4.0 out of 5 rating
    We were very pleased with the venue. It was the right size for our number of quests. We rented the Spencer Ballroom and had the outside train landing as well. Conductor Bob guided tours of the railcars for a donation to the Historic Railway and that was a nice touch for our guest. The staff was mostly accommodating but was a little hard to reach at times. Overall it was a good experience.

    The Historic Southern Railway Station's reply:

    Melissa--

    Thank you so much for writing this review. We are glad that the venue was a great fit for your group. We apologize that we missed the mark in offering excellent communication. This is something we are focusing on right now for all future couples. Come back by and see us sometime, complimentary wine tastings always!
  • J
    Jennifer Sent on 02/21/2019
    2.6 out of 5 rating
    • Quality of service
      3.0 out of 5 rating
    • Average response time
      1.0 out of 5 rating
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      2.0 out of 5 rating
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      5.0 out of 5 rating
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      2.0 out of 5 rating

    Beautiful venue, hard to contact.

    We absolutley loved this venue! It was the most beautiful wedding. That being said we had the hardest time getting in touch with the owner for any questions we had. Whenever we had any questions we had to drive to the venue and ask Brice the bartender/do it all man! He was great!

    The Historic Southern Railway Station's reply:

    Jennifer--

    Thank you for taking the time to leave a review. We are glad that you admired our venue, it's a very special building! We apologize that we fell short meeting communication expectations. We are working very hard to improve these processes for all future couples.