The Joinery Reviews
View more informationReviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.6 out of 5 rating
4.6 Very good
4.6 out of 5 rating
14 reviews
92% recommend it
-
Quality of service 4.6 out of 5 rating
-
Average response time 4.5 out of 5 rating
-
Professionalism 4.6 out of 5 rating
-
Value 4.6 out of 5 rating
-
Flexibility 4.6 out of 5 rating
+10
User photos
-
Hannah M. Sent on 10/06/20245 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Perfect venue for us!
Where to begin?!
1. The space - SO gorgeous. My now-husband was obsessed from the moment we walked in for our venue tour. The wood floors, that SKYLIGHT, the beautiful and newly opened covered outdoor area, the magnetic wall (where we put our seating chart), the bar area, the bridal suite, the speakeasy, the upstairs apartment… all of it was so beautiful and unique without being over-the-top, which was perfect for us
2. SHAY! Best venue manager ever. I saw another review mention feeling so calm and happy every time they saw Shay’s pink hair bobbing around the venue, and I couldn’t agree more. Talk about someone who is SO good at their job! She seriously thought of EVERYTHING, seamlessly coordinated our one million different vendors, including some who had never worked in the wedding industry before, and she made sure the rehearsal and wedding day ran as smoothly as humanly possible.
3. MOLLY! The queen of the bar! She helped us figure out the perfect signature drinks: a hella spicy habanero margarita (which she made sure was also offered non-spicy for our less adventurous guests) and a classic tequila-and-Squirt Paloma, plus let us taste a bunch of wines to find the ones we liked best. She was also not only open to but thrilled about our request to have our Mexican family bring in tequila and beer as part of the Toro Pinto celebration which we really appreciated. So talented, excellent vibes.Where to begin?!
1. The space - SO gorgeous. My now-husband was obsessed from the moment we walked in for our venue tour. The wood floors, that SKYLIGHT, the beautiful and newly opened covered outdoor area, the magnetic wall (where we put our seating chart), the bar area, the bridal suite, the speakeasy, the upstairs apartment… all of it was so beautiful and unique without being over-the-top, which was perfect for us
2. SHAY! Best venue manager ever. I saw another review mention feeling so calm and happy every time they saw Shay’s pink hair bobbing around the venue, and I couldn’t agree more. Talk about someone who is SO good at their job! She seriously thought of EVERYTHING, seamlessly coordinated our one million different vendors, including some who had never worked in the wedding industry before, and she made sure the rehearsal and wedding day ran as smoothly as humanly possible.
3. MOLLY! The queen of the bar! She helped us figure out the perfect signature drinks: a hella spicy habanero margarita (which she made sure was also offered non-spicy for our less adventurous guests) and a classic tequila-and-Squirt Paloma, plus let us taste a bunch of wines to find the ones we liked best. She was also not only open to but thrilled about our request to have our Mexican family bring in tequila and beer as part of the Toro Pinto celebration which we really appreciated. So talented, excellent vibes. -
Quality of service
-
Shanikca Sent on 10/09/20245 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Great location
Great location and great staff! Highly recommend! Will host future evens here!Great location and great staff! Highly recommend! Will host future evens here! -
Quality of service
-
Morgan P. Sent on 06/18/20245 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Absolutely LOVE the Joinery!
We couldn't have found a better place to get married and celebrate our next chapter with all our favorite people than The Joinery. Shay, the venue manager, is so incredibly kind, helpful, and knowledgable. From answering all our questions timely, to helping us find the perfect vendors, to finalizing every detail, Shay and The Joinery team were truly amazing.
The venue is a space that we were able to make our own and highlight us journey as a couple. The entire venue is quite spacious and has lots of places for guests and personals. From the speakeasy upstairs, the multiple options for cocktail hour, and the private room after the ceremony to take a breather, everything is thought out and flows so nicely. Additionally, there were so many amenities included that we didn't find anywhere else we looked.
I will forever be so grateful to Shay and The Joinery!We couldn't have found a better place to get married and celebrate our next chapter with all our favorite people than The Joinery. Shay, the venue manager, is so incredibly kind, helpful, and knowledgable. From answering all our questions timely, to helping us find the perfect vendors, to finalizing every detail, Shay and The Joinery team were truly amazing.
The venue is a space that we were able to make our own and highlight us journey as a couple. The entire venue is quite spacious and has lots of places for guests and personals. From the speakeasy upstairs, the multiple options for cocktail hour, and the private room after the ceremony to take a breather, everything is thought out and flows so nicely. Additionally, there were so many amenities included that we didn't find anywhere else we looked.
I will forever be so grateful to Shay and The Joinery!-
-
-
+3 photos
-
Quality of service
-
Ariel H. Sent on 04/23/20245 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
The perfect venue for a perfect wedding
Dear Chicago Couples,
If you're looking to have a beautiful wedding in a gorgeous, historic, and whimiscally rustic space for 160 people or less, you cannot do any better than the Joinery in Logan Square. The main room with the skylight and string lights gives a perfect backdrop for any type of decor you can imagine, and the teal chairs add a fun pop of color to all of your ceremony photos. The speakeasy upstairs is a great place to sign a marriage license, have a groomsmen get-together, and to sneak away for a private moment right after the ceremony. The space also includes a picturesque patio and attached apartment with 2 bedrooms that is perfectly outfitted for your first night together as a married couple- or, the way we did it, was to allow members of our bridal party from out of town use the space as a free (and comfortable) place to stay for the night! Shay was always available to us for any questions we had; she did multiple walk-throughs with us for an initial tour, a second tour with my parents, a third walk-through with all our vendors, and any other questions/concerns that make up along the way. The joinery is also flexible with any vendors you want to hire (they don't limit you to their specific list, although they do have great recommendations). We also used their bar package and Molly was a dream to work with as far as liquor, beer, and cocktail options. They offer a variety of packages and everyone is incredibly friendly, helpful, and professional. Our day ran smoothly with zero hiccups, everything looked gorgeous, and our guests were raving about how wonderful everything was- so we cannot thank the Joinery team enough for making our day so perfect and special!Dear Chicago Couples,
If you're looking to have a beautiful wedding in a gorgeous, historic, and whimiscally rustic space for 160 people or less, you cannot do any better than the Joinery in Logan Square. The main room with the skylight and string lights gives a perfect backdrop for any type of decor you can imagine, and the teal chairs add a fun pop of color to all of your ceremony photos. The speakeasy upstairs is a great place to sign a marriage license, have a groomsmen get-together, and to sneak away for a private moment right after the ceremony. The space also includes a picturesque patio and attached apartment with 2 bedrooms that is perfectly outfitted for your first night together as a married couple- or, the way we did it, was to allow members of our bridal party from out of town use the space as a free (and comfortable) place to stay for the night! Shay was always available to us for any questions we had; she did multiple walk-throughs with us for an initial tour, a second tour with my parents, a third walk-through with all our vendors, and any other questions/concerns that make up along the way. The joinery is also flexible with any vendors you want to hire (they don't limit you to their specific list, although they do have great recommendations). We also used their bar package and Molly was a dream to work with as far as liquor, beer, and cocktail options. They offer a variety of packages and everyone is incredibly friendly, helpful, and professional. Our day ran smoothly with zero hiccups, everything looked gorgeous, and our guests were raving about how wonderful everything was- so we cannot thank the Joinery team enough for making our day so perfect and special! -
Quality of service
-
Katy P. Sent on 01/03/20235 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Amazing Venue & Team
We were married on 10/15/22 and couldn't have asked for a better venue and team. We'd seen a few other places, but knew the Joinery was it when we walked in. Shay was so great to work with! Everything went smoothly and our guests couldn't stop saying how amazing the space was. The team behind the bar was excellent as well! Thanks to the Joinery for helping to make our day so special!We were married on 10/15/22 and couldn't have asked for a better venue and team. We'd seen a few other places, but knew the Joinery was it when we walked in. Shay was so great to work with! Everything went smoothly and our guests couldn't stop saying how amazing the space was. The team behind the bar was excellent as well! Thanks to the Joinery for helping to make our day so special! -
Quality of service
-
Robert C. Sent on 11/03/20215 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Lovely Neighborhood Venue in the City
The Joinery was the perfect wedding venue for us. Shay was extremely helpful and communicative throughout, answering any questions we had. The detailed floorplan really helped us envision our big day, and the value you get is incredible! We didn't have to worry about renting chairs, tables, or props - the owners provide it all (they actually handmake many of their pieces in-house, from easels to tables to the donut wall!), and they are of exceptional quality. The outdoor patio is great for a cocktail hour with heat lamps, and the main area has a lovely atrium to host your ceremony and dance floor. The two bars indoors offer a great place for guests to talk and get drinks. You even get a room to get ready in and stay in overnight (or just store your stuff to pick up the next day).
The recommended vendor list has a plethora of options and helped us pick many of the folks we contracted for our big day - not a single one of them disappointed. The Joinery is one of the best venues the city of Chicago has to offer.The Joinery was the perfect wedding venue for us. Shay was extremely helpful and communicative throughout, answering any questions we had. The detailed floorplan really helped us envision our big day, and the value you get is incredible! We didn't have to worry about renting chairs, tables, or props - the owners provide it all (they actually handmake many of their pieces in-house, from easels to tables to the donut wall!), and they are of exceptional quality. The outdoor patio is great for a cocktail hour with heat lamps, and the main area has a lovely atrium to host your ceremony and dance floor. The two bars indoors offer a great place for guests to talk and get drinks. You even get a room to get ready in and stay in overnight (or just store your stuff to pick up the next day).
The recommended vendor list has a plethora of options and helped us pick many of the folks we contracted for our big day - not a single one of them disappointed. The Joinery is one of the best venues the city of Chicago has to offer. -
Quality of service
-
Emilie Sent on 10/10/20215 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Industrial & romantic
We were so thrilled with our decision to have our wedding at The Joinery. Everything looked perfect, completely in line with our vision – it was industrial and edgy yet romantic and beautiful. We used the getting ready space and the apartment upstairs which was very convenient. Shay was such a pleasure to work with, responsive, flexible and sensitive to our stresses planning a wedding during COVID times. We did not have a day-of coordinator but Shay made sure everything ran smoothly and went according to plan!
Highly recommend and so many thanks to the team at The Joinery.
We were so thrilled with our decision to have our wedding at The Joinery. Everything looked perfect, completely in line with our vision – it was industrial and edgy yet romantic and beautiful. We used the getting ready space and the apartment upstairs which was very convenient. Shay was such a pleasure to work with, responsive, flexible and sensitive to our stresses planning a wedding during COVID times. We did not have a day-of coordinator but Shay made sure everything ran smoothly and went according to plan!
Highly recommend and so many thanks to the team at The Joinery.
-
Quality of service
-
Jacquie B. Sent on 07/11/20195 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Beautiful and Unique
We were very lucky and had heard about this venue right when they started putting on events. It's a lovely spot right in the middle of Logan Square in a quiet neighborhood, right off the blue line. The Joinery gave us the perfect combination of city vibes that weren't located right downtown. From the very beginning, Katherine one of the owners was very responsive and met us to go through the space. And the space is wonderful, beautifully renovated. You can tell that the owners put a lot of thought and care into their renovation. The space is absolutely beautiful, open and airy. The skylight illuminates the entire space and is gorgeous. They still use their workshop area and it's lighted up for events. My husband and I immediately fell in love and realized how different it felt than all the other spaces we visited. The Safe House speakeasy on the second level was also incredibly unique, and we loved the outdoor space as well that we planned on using for cocktail hour. The additional AirBnB that comes included with the space also was a major perk, we used it to house gifts during the wedding and had our parents stay there for the night. The Joinery also provides their own decorations that you can use for your event including window panes, signs etc.
During the year leading up to the wedding, Brittney joined the staff as a manager and she was wonderful to work with. Always responsive, always available to give us another look at the space, and always answering our questions and concerns. Planning a wedding can be incredibly stressful and Brittney did a wonderful job at making me feel well looked after and taken care. of She always made me feel comfortable contacting her with any questions or concerns that I may have. The staff at The Joinery were all in all incredible during the entire process. Everyone from the owners to the managers were a joy to work with, even dealing with last minute walk-throughs for mother-in-laws to see the space!
The day of, Billy was our point of contact and he was absolutely wonderful! Even though I had never met him before, he immediately put us at ease and constantly checked on me throughout the evening, making sure that I had a drink in hand, and making sure that I had some of the appetizers. He did a great job at assisting in coordinating everything, handing out keys, unlocking doors, and answering questions. I was seriously so impressed with Billy and so thankful for his aide during the big day.
We received so many compliments on how absolutely beautiful and unique the space is. How they had never seen a wedding venue quite like that before and we truly believe that as well! I would highly recommend the Joinery to anyone and everyone who is interested in having a beautiful, different space in the city. A few words of advice though because the space is in the middle of a neighborhood, there are noise restrictions for music and the patio and outside area does close at a specific time. However we had no issues with our guests. Parking was ample! Do not be stressed about street parking (a big concern for some of the suburb guests), there were plenty of spots open. I would highly recommend the Joinery to anyone without any reservation! You will absolutely become obsessed!We were very lucky and had heard about this venue right when they started putting on events. It's a lovely spot right in the middle of Logan Square in a quiet neighborhood, right off the blue line. The Joinery gave us the perfect combination of city vibes that weren't located right downtown. From the very beginning, Katherine one of the owners was very responsive and met us to go through the space. And the space is wonderful, beautifully renovated. You can tell that the owners put a lot of thought and care into their renovation. The space is absolutely beautiful, open and airy. The skylight illuminates the entire space and is gorgeous. They still use their workshop area and it's lighted up for events. My husband and I immediately fell in love and realized how different it felt than all the other spaces we visited. The Safe House speakeasy on the second level was also incredibly unique, and we loved the outdoor space as well that we planned on using for cocktail hour. The additional AirBnB that comes included with the space also was a major perk, we used it to house gifts during the wedding and had our parents stay there for the night. The Joinery also provides their own decorations that you can use for your event including window panes, signs etc.
During the year leading up to the wedding, Brittney joined the staff as a manager and she was wonderful to work with. Always responsive, always available to give us another look at the space, and always answering our questions and concerns. Planning a wedding can be incredibly stressful and Brittney did a wonderful job at making me feel well looked after and taken care. of She always made me feel comfortable contacting her with any questions or concerns that I may have. The staff at The Joinery were all in all incredible during the entire process. Everyone from the owners to the managers were a joy to work with, even dealing with last minute walk-throughs for mother-in-laws to see the space!
The day of, Billy was our point of contact and he was absolutely wonderful! Even though I had never met him before, he immediately put us at ease and constantly checked on me throughout the evening, making sure that I had a drink in hand, and making sure that I had some of the appetizers. He did a great job at assisting in coordinating everything, handing out keys, unlocking doors, and answering questions. I was seriously so impressed with Billy and so thankful for his aide during the big day.
We received so many compliments on how absolutely beautiful and unique the space is. How they had never seen a wedding venue quite like that before and we truly believe that as well! I would highly recommend the Joinery to anyone and everyone who is interested in having a beautiful, different space in the city. A few words of advice though because the space is in the middle of a neighborhood, there are noise restrictions for music and the patio and outside area does close at a specific time. However we had no issues with our guests. Parking was ample! Do not be stressed about street parking (a big concern for some of the suburb guests), there were plenty of spots open. I would highly recommend the Joinery to anyone without any reservation! You will absolutely become obsessed! -
Quality of service
-
Nicole Sent on 06/26/20195 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Naturally Beautiful Space
This venue was recommended by my wedding planner, and my husband and I felt this space was beautiful and reflected our vision for the wedding. The space is naturally beautiful. The hardwood floors and the skylight mean that the venue does not need a lot of additional adornment to look wedding-worthy.
Included with this rental are gorgeous hardwood tables and their unique light blue chairs. There is also an outdoor space with vines and an upstairs Speakeasy for the cocktail hour/reception. There's also a connected Airbnb, which we used for child-care which was super helpful for our guests who are parents. They also have some random elements that can be used as decor week-of, such as a donut wall and wooden easels if you want your seating chart written on an easel vs. using paper goods.
They have a recommended vendor list, but there is a lot of flexibility, which attracted us to this venue. We were able to do a BYOB bar setup rather than a bar package, which resulted in our saving some money. As a note, they prefer DJs vs. a live band. The venue is located in a residential area so they are cognizant of that factor. This was not a problem for my husband and me, but a good thing to know if this is a make-or-break detail for you.
This venue is perfect for a wedding of 150 guests or smaller. Brittney was our main contact throughout and was detail-oriented and prompt. I would recommend this venue to any couple looking for a boho/unique loft in the Chicago area.This venue was recommended by my wedding planner, and my husband and I felt this space was beautiful and reflected our vision for the wedding. The space is naturally beautiful. The hardwood floors and the skylight mean that the venue does not need a lot of additional adornment to look wedding-worthy.
Included with this rental are gorgeous hardwood tables and their unique light blue chairs. There is also an outdoor space with vines and an upstairs Speakeasy for the cocktail hour/reception. There's also a connected Airbnb, which we used for child-care which was super helpful for our guests who are parents. They also have some random elements that can be used as decor week-of, such as a donut wall and wooden easels if you want your seating chart written on an easel vs. using paper goods.
They have a recommended vendor list, but there is a lot of flexibility, which attracted us to this venue. We were able to do a BYOB bar setup rather than a bar package, which resulted in our saving some money. As a note, they prefer DJs vs. a live band. The venue is located in a residential area so they are cognizant of that factor. This was not a problem for my husband and me, but a good thing to know if this is a make-or-break detail for you.
This venue is perfect for a wedding of 150 guests or smaller. Brittney was our main contact throughout and was detail-oriented and prompt. I would recommend this venue to any couple looking for a boho/unique loft in the Chicago area. -
Quality of service
-
David L. Sent on 08/08/20214.8 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 4.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Unbelievably beautiful space
Like every engaged couple, we toured more than our share of potential venues, but we knew when we saw the Joinery that we were in love. The skylight and whitewashed walls in the main hall provided a gorgeous backdrop for both our wedding ceremony and reception, and we were able to flip the space without inconveniencing our guests thanks to the beautiful (and shaded!) patio space. The "Speakeasy" upstairs also served as a cool extra space for getting ready and photos, and if we'd had a larger guest list we'd absolutely have planned to retreat there for an after-party. With about 50 guests, we felt that the main space was a cozy and intimate room for both the ceremony and reception, but we could tell that twice that number could have attended and it wouldn't have felt cramped. We 100% recommend having your wedding here if you want a beautiful, effortlessly cool venue to serve as the backdrop for your I-dos!Like every engaged couple, we toured more than our share of potential venues, but we knew when we saw the Joinery that we were in love. The skylight and whitewashed walls in the main hall provided a gorgeous backdrop for both our wedding ceremony and reception, and we were able to flip the space without inconveniencing our guests thanks to the beautiful (and shaded!) patio space. The "Speakeasy" upstairs also served as a cool extra space for getting ready and photos, and if we'd had a larger guest list we'd absolutely have planned to retreat there for an after-party. With about 50 guests, we felt that the main space was a cozy and intimate room for both the ceremony and reception, but we could tell that twice that number could have attended and it wouldn't have felt cramped. We 100% recommend having your wedding here if you want a beautiful, effortlessly cool venue to serve as the backdrop for your I-dos! -
Quality of service
-
Daniel Sent on 03/17/20204.6 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 4.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 4.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Intimate, Unique, and Impressive
My wife and I don’t have enough good things to say about The Joinery. We were fortunate enough to get married there in May 2019. It was an incredible evening of dining and dancing. The venue was spectacular. It’s intimate, unique, and impressive. Katherine, Brittney, Billy and the rest of The Joinery staff really shine too. They are responsive and organized. While our contacts at other venues sometimes came across as stuffy and overbearing, the Joinery Team was approachable and laidback, yet professional. Get married here, and invite us if you do!My wife and I don’t have enough good things to say about The Joinery. We were fortunate enough to get married there in May 2019. It was an incredible evening of dining and dancing. The venue was spectacular. It’s intimate, unique, and impressive. Katherine, Brittney, Billy and the rest of The Joinery staff really shine too. They are responsive and organized. While our contacts at other venues sometimes came across as stuffy and overbearing, the Joinery Team was approachable and laidback, yet professional. Get married here, and invite us if you do! -
Quality of service
-
Michelle Sent on 03/14/20184.6 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 3.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
The very first time we walked into the Joinery we knew we wanted to get married here... and boy did the Joinery deliver. Our guests were stunned by how cool it is inside. The Joinery team is so wonderful and enthusiastic. They greeted my every request (confetti! dogs! ) with excitement and enthusiasm. I love how they try to support local logan sq/bucktown businesses. I felt that for a chicago venue it was very reasonably priced.The very first time we walked into the Joinery we knew we wanted to get married here... and boy did the Joinery deliver. Our guests were stunned by how cool it is inside. The Joinery team is so wonderful and enthusiastic. They greeted my every request (confetti! dogs! ) with excitement and enthusiasm. I love how they try to support local logan sq/bucktown businesses. I felt that for a chicago venue it was very reasonably priced. -
Quality of service
-
Molly Sent on 06/03/20184 out of 5 rating
-
Quality of service 4.0 out of 5 rating
-
Average response time 4.0 out of 5 rating
-
Professionalism 4.0 out of 5 rating
-
Value 4.0 out of 5 rating
-
Flexibility 4.0 out of 5 rating
The Joinery is a newer venue in Chicago. The space is beautiful and has lots of different areas you can use: outdoor space, main floor, bridal suite, 2 bedroom apartment and a cocktail speakeasy room. I suggest getting everything in writing and asking for one point of contact from day one. It will help you out and keep things simple as you plan your event.The Joinery is a newer venue in Chicago. The space is beautiful and has lots of different areas you can use: outdoor space, main floor, bridal suite, 2 bedroom apartment and a cocktail speakeasy room. I suggest getting everything in writing and asking for one point of contact from day one. It will help you out and keep things simple as you plan your event. -
Quality of service
-
Ashley Sent on 08/05/20191.4 out of 5 rating
-
Quality of service 1.0 out of 5 rating
-
Average response time 2.0 out of 5 rating
-
Professionalism 1.0 out of 5 rating
-
Value 2.0 out of 5 rating
-
Flexibility 1.0 out of 5 rating
We recommend - with caution.
We were recommended this venue by my dad's boss who attended an event here. This was the first venue we visited, and knew we wanted to get married here straight away. However, we visited several other venues around Chicago to ensure this was the right choice for our big day.
First, the positives: Katherine is amazing. Her warm, welcoming, kind, sincere, and professional demeanor is what made us feel comfortable signing our contract. The venue itself is stunning, and has the perfect balance of indoor and outdoor spaces, and the Air BnB above, is a HUGE bonus, as we stayed there the night of our wedding, and made logistics so easy, saving us a night at the hotel.
Unfortunately, as soon as we paid our hefty deposit (this was the most expensive venue we looked at - and The Joinery does NOT include a rehearsal which was a HUGE negative, as every other venue included one free of charge we visited, they don't allow you in until 2:00 PM on your wedding day, which was the LATEST arrival time of all venues, and they will not hold items for you before/after, and if you ask, they make it seem as if you are asking for a limb from their own body, and are quite rude about it), Katherine pretty much left the story. Yes, she responded to a handful of emails, but we were left dealing with her assistant... lets just say, if we had to deal with the assistant from the beginning, we NEVER would have signed our contract. She was rude, condescending, cold, completely disinterested, and during our walkthrough, she legit stared at her laptop the entire time, working, barely looking up at us, our planner, nor vendors that were present. My husband normally doesn't speak up about other people, but even after leaving, he was shocked at her rude behavior, it left an awful taste in our mouth.
We feel The Joinery reflects the ugly grind of the wedding industry in Chicago: they charge and nickel and dime you for everything, with having an expensive venue cost. Parking, a rehearsal, early load-in, etc. are ALL charged extra and are NOT cheap. We refused to pay for any of it as we were so upset at how high the cost was for the venue deposit and venue itself. Would we recommend this venue? Yes, with caution. Be mindful they will drop the warm, welcoming communication once you pay them. We also highly recommend using their vendor preferred list, it changes often. The only reason we weren't truly unhappy with this venue was our vendor team (they were top notch) - try to utilize vendors through the Green Wedding Alliance. FIG, Naturally Yours Events, and Cage and Aquarium were three of our favorite vendors, and they all have been at The Joinery several times, so zero stress.
The only positive part that ended our experience with them was Billy. On the day of our wedding, he was a ROCK STAR. Our family, myself, my husband, we couldn't stop raving about him. If we could recommend anything, I would have Billy train your assistant in terms of interacting with clients, or drop her all together, as our interactions with her is what made us drop the two stars to three.We were recommended this venue by my dad's boss who attended an event here. This was the first venue we visited, and knew we wanted to get married here straight away. However, we visited several other venues around Chicago to ensure this was the right choice for our big day.
First, the positives: Katherine is amazing. Her warm, welcoming, kind, sincere, and professional demeanor is what made us feel comfortable signing our contract. The venue itself is stunning, and has the perfect balance of indoor and outdoor spaces, and the Air BnB above, is a HUGE bonus, as we stayed there the night of our wedding, and made logistics so easy, saving us a night at the hotel.
Unfortunately, as soon as we paid our hefty deposit (this was the most expensive venue we looked at - and The Joinery does NOT include a rehearsal which was a HUGE negative, as every other venue included one free of charge we visited, they don't allow you in until 2:00 PM on your wedding day, which was the LATEST arrival time of all venues, and they will not hold items for you before/after, and if you ask, they make it seem as if you are asking for a limb from their own body, and are quite rude about it), Katherine pretty much left the story. Yes, she responded to a handful of emails, but we were left dealing with her assistant... lets just say, if we had to deal with the assistant from the beginning, we NEVER would have signed our contract. She was rude, condescending, cold, completely disinterested, and during our walkthrough, she legit stared at her laptop the entire time, working, barely looking up at us, our planner, nor vendors that were present. My husband normally doesn't speak up about other people, but even after leaving, he was shocked at her rude behavior, it left an awful taste in our mouth.
We feel The Joinery reflects the ugly grind of the wedding industry in Chicago: they charge and nickel and dime you for everything, with having an expensive venue cost. Parking, a rehearsal, early load-in, etc. are ALL charged extra and are NOT cheap. We refused to pay for any of it as we were so upset at how high the cost was for the venue deposit and venue itself. Would we recommend this venue? Yes, with caution. Be mindful they will drop the warm, welcoming communication once you pay them. We also highly recommend using their vendor preferred list, it changes often. The only reason we weren't truly unhappy with this venue was our vendor team (they were top notch) - try to utilize vendors through the Green Wedding Alliance. FIG, Naturally Yours Events, and Cage and Aquarium were three of our favorite vendors, and they all have been at The Joinery several times, so zero stress.
The only positive part that ended our experience with them was Billy. On the day of our wedding, he was a ROCK STAR. Our family, myself, my husband, we couldn't stop raving about him. If we could recommend anything, I would have Billy train your assistant in terms of interacting with clients, or drop her all together, as our interactions with her is what made us drop the two stars to three. -
Quality of service
Are you interested?
Are you interested?