Skip to main content
Weddings

The Lake House Reviews

The Lake House View more information

Reviews

4.9 out of 5 rating
4.9 out of 5 rating
60 Reviews
99% recommend it
  • Quality of service
    5 out of 5 rating
  • Average response time
    5 out of 5 rating
  • Professionalism
    5 out of 5 rating
  • Value
    4.9 out of 5 rating
  • Flexibility
    5 out of 5 rating

Awards

60
Weddingwire
4.9/5 60 reviews
Google
4.3/5 1246 reviews
  • K
    Katey Sent on 12/11/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Elyse was wonderful! She was flexible with things that I wanted a particular way, and creative with things that I wasn't sure how I wanted. She helped me find a package that fit my budget and the number of guests I invited. I could tell that Elyse really wanted my wedding to be perfect for me, not just for the sake of her job or the Inn's reputation. I would absolutely recommend this venue!

    The Lake House's reply:

    Thank you so much for the kind words Katey! We are so happy that we were able to host your special day!
  • C
    Caroline Sent on 11/27/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Our wedding at the Inn on the Lake was amazing. We used the arbor on the lawn for the ceremony and the ballroom for the reception. Food was delicious and the entire day ran smoothly thanks to Brandi and Autumn. My guests still talk about our wedding because of the location and service. Brandi was extremely responsive to my emails and millions of questions. Worth every penny!!

    The Lake House's reply:

    Thank you Caroline, it was a pleasure working with you!
  • A
    Anna Sent on 01/08/2018
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    We had a wonderful experience at the Inn on the Lake. The only thing I wish we would've known is that because there is a bar right next to the outdoor tent, we had TONS of wedding crashers! People we did not know where out on the dance floor with us, posing for our photographer, and stealing cake! I wish we had been warned that this might happen. That way, we could have asked some of our guests to watch the entrance ways of the tent or we could have requested more staff from the Inn to monitor the issue.
  • illustration stars

    Are you interested?

    Send a message
  • J
    Jamie Sent on 01/12/2018
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    It was an absolute pleasure to work with the staff at the Inn on the Lake! We had our rehearsal dinner under the large tent out back the night before our wedding, and the Inn on the Lake was incredibly organized, kind, flexible and attentive. I would recommend them to anyone, I wish I could have worked with them for the actual wedding too!
  • K
    Kathryn Sent on 12/20/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    The Inn on the Lake was the first venue we went to in our search. We looked at other venues, but our initial meeting with Elyse was a major factor in our decision since Canandaigua is a 5-hour drive from where we live, it was very important to have someone to help coordinate. From the start, I felt like I had known Elyse for years and knew we would work well together.

    We wanted all of our guests being able to stay our wedding venue. The Inn has a great location near restaurants & breweries and was reasonably priced for the summer. The Inn had lots of spaces and conferences rooms for finishing craft projects and hosting the bridal party for hair & make-up. The Sand Bar was the perfect after-party spot!

    While I wrote up some notes for Elyse to set-up the decor, I was completely blown away by all the careful consideration she took to make our day look beautiful. She found a way to incorporate so many of the details that I hadn’t fully contemplated.

    While our tasting was good, the food on our wedding day was amazing! Our guests commented on the quality and taste of the hors-d'oeuvres, dinner, and cake, made by one of the recommended vendors, Cake Baby! The Inn was so flexible when it came to selecting our beers and signature drinks. My husband’s family is VERY Irish and we wanted Guinness on-tap (yes, in August)! The Inn secured a special tap for the tent to make it happen. Their attention to detail and flexibility were much appreciated!

    Best venue in the Finger Lakes!

    The Lake House's reply:

    Thank you so much for those kind words Katie! It really means a lot to me and I am so happy to have been able to share in your special day! It was such a pleasure to meet both you and Brian and I really hope to see you two again very soon!
  • M
    Matthew Sent on 12/13/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    The Inn on the Lake itself is a beautiful venue. However, what makes the Inn on the Lake a notch above the rest is Lori. Lori is in charge of the wedding planning at the Inn on the Lake and comes included when you book at Inn on the Lake. From, the moment, we met her through the entire process Lori did not miss a beat. She was helpful, encouraging, and thoughtful. Many people told us planning a wedding is stressful, but I can honestly say with Lori guiding us along the way we never stressed for a minute and actually enjoyed the process. We never had a worry in the world because any time we weren't sure how we would achieve something we wanted for our big day we would look at each other and say "Lori's got this we will just call her. I cannot recommend the Inn on the Lake enough and moreover the experience and chance to work with Lori. We cannot thank her enough for making a flawless perfect wedding day come to fruition.

    The Lake House's reply:

    Planning alongside you and Erin was a pleasure and I consider myself fortunate to have had that privilege! Keep in touch and be sure to send some pictures!
    Thank you so much for your kind words, they mean a lot to me.
  • F
    Faron Sent on 12/07/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Our wedding came out perfect! Elyse was amazing and gave me a stress free day! The staff was good.

    The Lake House's reply:

    Thank you for sharing your day with us and for the kind words!
  • L
    Lisa Sent on 12/13/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    It was an amazing day, the location was beautiful and everything was taken care of by the staff, I didn't have to worry about a thing that day! The ballroom was gorgeous, not plain looking at all like a lot of weddings I have been to. The only negative is my 13 year old sons rented tuxedo jacket was taken from the head table and we had to pay for a new one.
  • D
    Danielle Sent on 12/13/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Our wedding at Inn on the Lake was absolutely perfect - everything we could have hoped for, and so much more! The staff was exceptionally professional, attentive, responsive to all requests, and came up with creative solutions to make our day special. We can't speak highly enough of Lori and her entire team's attention to detail and willingness to go above and beyond to give us the wedding of our dreams!
  • S
    Sarah Sent on 12/06/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Elyse is phenomenal. She is extremely knowledgeable and willing to go above and beyond to make our day go smoothly. Elyse executed the ceremony and reception the exact way I had imagined it. She set everything thing up according to the plan. The food was exceptional. Our guests are still talking about it.

    The Lake House's reply:

    Thank you for the kind words Sarah! It was such a pleasure working with you and Alex and we hope for you to come back and visit very soon!
  • K
    Kelly Sent on 11/27/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Brandi was absolutely amazing, she was always there for us, she was patient, she was the reason our wedding was amazing. I received so many complements from our guests about the inn, the service, the food, the ambiance and Brandi specifically. They were amazed at her level of service, kindness, and efficiency. Thank you Brandi!

    The Lake House's reply:

    Thank you for your review and choosing our hotel to host your wedding. We hope you return to celebrate your 1st anniversary!
  • C
    Caroline Sent on 12/16/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Brandi and her team at the Inn on the Lake were extremely accommodating! We were the last wedding of the outdoor season, and we were faced with some inclement weather. Brandi and her team worked together to make sure the weather did not ruin our special day, and that we could still have the ceremony and reception outside under the tents. The Inn was extremely accommodating to various requests such as dietary restrictions, last minute table shifts, decoration requests, flower requests- you name it! On the day of wedding, we did not have to worry about a thing as everything was taken care of. I would highly recommend the Inn on the Lake to any couple who is looking for a wedding venue.

    The Lake House's reply:

    Thank you for hosting your wedding day with us at The Inn on the Lake. It was a true pleasure and honor! Be sure to visit!
  • K
    Karen Sent on 12/20/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    We had absolutely nothing but the best experience at Inn On The Lake. Even though we had a small wedding (50 guests) we were treated as though we had 500! Lori Proper was the absolute best to work with. Even when due to inclement weather, I decided 15 minutes before the ceremony to move it inside, everything was taken care of and no one knew the difference. All of our guests were overly impressed with our venue. If you want a beautiful setting, outstanding service, delicious food, and everything to be perfect, make an appointment to visit Inn On The Lake and seriously consider having your wedding there.

    The Lake House's reply:

    Thank you for the kind words, Karen. It was our pleasure to host your and Greg's wedding day!
  • M
    Morgan Sent on 12/13/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I loved the Inn on the Lake and working with Elyse. I knew exactly what I was looking for in a venue and the Inn had it all. Being out of state, Elyse was very helpful in recommending awesome vendors and helped make my wedding stress free. The food was tasty and the staff was accommodating. If I could do it all again, I wouldn't change a thing. Thank you for this amazing venue, flexibility and knowledge to make my wedding perfect.
  • M
    Morgan Sent on 12/13/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I loved the Inn on the Lake and working with Elyse. I knew exactly what I was looking for in a venue and the Inn had it all. Being out of state, Elyse was very helpful in recommending awesome vendors and helped make my wedding stress free. The food was tasty and the staff was accommodating. If I could do it all again, I wouldn't change a thing. Thank you for this amazing venue, flexibility and knowledge to make my wedding perfect.

    The Lake House's reply:

    Thank you for the kind words Morgan! It was a pleasure to host your and Tommy's wedding day!
  • K
    Kira Sent on 10/12/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Set up an appointment to meet with Brandi and get a tour of the hotel. She was absolutely amazing and one of the reasons we chose to have our wedding here. She was very quick to respond to all our questions, gives you lots of options and ideas of how to do everything. She will keep you organized and on top of everything to make sure everything runs smoothly the day of the wedding. They have space if you need child care during your wedding. The outdoor ceremony area was so nice. The hotel takes care of everything for you, set up and take down, so you don't have to worry about anything during your big day. We used the indoor reception area which was set up perfectly, we had about 115 guest and had more than enough space for eating and dancing. If you need a place for Rehearsal dinner, ask to have it on the patio at the Inn, the food is amazing, and you get a lovely view overlooking the lake. We can honestly say we had an absolutely perfect day at the Inn on the Lake for our wedding.

    The Lake House's reply:

    So glad everything was lovely! Thank you for sharing your wedding with us here at The Inn!!
  • A
    Alexandra Sent on 12/13/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    We have the pleasure of working with Brandi who is absolutely amazing!! She was always quick to answer any email, call, and question! Our wedding was on Labor Day weekend and everything was absolutely perfect! Brandi did an amazing job bringing all of our ideas to reality. The Inn on the Lake is absolutely breathtaking and everyone their was so helpful. I highly recommend having your wedding there and most importantly request to work with Brandi!!!

    The Lake House's reply:

    Thank you for hosting your wedding here at The Inn, we are so glad your day was lovely!
  • J
    Jamie Sent on 12/14/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Brandi and Lori were the most amazing people to work with at The Inn on the Lake. They went above and beyond to make sure that our wedding day went off without a hitch. They were both very easy to get a hold of and were very flexible to work with us to make our wedding day perfect. They took care of all of the set-up and take-down which made our day stress-free and even packed everything up so organized that it was easy to pack up our cars the next day. Both Brandi and Lori are extremely professional and even helped me pick out other vendors in the area with their honest opinions (since we leave out of town and didn't know anyone). We cannot wait to come back and visit! This venue is a MUST for your dream wedding and worth every penny!

    The Lake House's reply:

    It was our pleasure! We cannot wait to have you come back to visit!!
  • K
    Kimberly Sent on 12/15/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    We loved everything about our wedding this summer. Elyse was always professional and accommodating with our requests. We wouldn't have changed a thing from the first stages of planning to the after hours on the night of the wedding. True 5 star experience and service!!

    The Lake House's reply:

    Thank you for the kind words Kim and for letting us host your beautiful wedding!
  • K
    Katie Sent on 12/14/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I thought that the Inn couldn't get better than the location and the view, and then I met Elyse! From our first meeting, I knew the Inn was the venue where we would have our dream wedding and that we could count on Elyse to help make it happen! Throughout the planning process, Elyse and the other members of the staff were accommodating in every way and incredibly responsive to any questions we had. Elyse gave us recommendations for vendors in the area, and every single one we worked with exceeded our expectations! We worked with the chef at the Inn to create our ideal menu and everything was absolutely delicious! Our wedding day was absolutely wonderful with every detail executed perfectly. I cannot say enough good things about this venue or about the experience of working with Elyse! I would without a doubt recommend the Inn on the Lake for anyone who wants to have an unforgettable wedding!

    The Lake House's reply:

    Thank you for the kind words Katie! It was such a pleasure working with you!
  • R
    Rebecca Sent on 12/27/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I was extremely pleased with the service we received

    The Lake House's reply:

    Thank you, Rebecca and Mark, for hosting your wedding day here at The Inn on the Lake! It was certainly our pleasure!
  • S
    Sarah Sent on 06/20/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Lori and Brandi were extremely helpful!! I know we had a bunch of special requests and they exceeded every single one! They are very responsive, very happy to accommodate every little thing we needed, especially me! We were able to have our ceremony right on the gorgeous views of Canandaigua Lake and take pictures later. Just a phenomenal job by both ladies. I cannot thank you both enough! Baker Motsay Wedding

    The Lake House's reply:

    Thank you for the kind words!
  • K
    Kristin Sent on 12/13/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Brandi and the staff at the Inn were AMAZING. Our wedding went off without a hitch, was beautiful, and people are still talking about it. The staff were professional and fun. Brandi always got back to us in a timely manner and went above and beyond for us, our family and guests. We are looking forward to celebrating our 1st anniversary at the Inn and hope to continue having many more celebrations there. We can't speak highly enough about Brandi and her staff.

    The Lake House's reply:

    It was a pleasure working with you! We cannot wait to have you back for your anniversary!!
  • D
    Denise Sent on 06/02/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Brandi Palermo was the most accommodating, understanding and hard working wedding coordinators i have ever worked with! The entire venue was set up exactly how i described it and honestly my day was perfect from waking up to going to bed that night! Brandi and the Inn staff busted their tails making sure I had a stress free perfect day! I loved everything about my day and would HIGHLY recommend them to anyone wanted to plan their wedding there!

    The Lake House's reply:

    Thank you for your kind words, it was my pleasure!
  • User6618161 Sent on 10/12/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    We worked with Brandi Palermo at the Inn on the Lake. She was extremely responsive via email and phone to answer all of our questions. Additionally, the final meeting before the wedding was spend putting my mind at ease. The staff set up the ceremony and reception: seating, table settings, linens; arranged and placed all of our decorations accordingly. The food was amazing and the rooms were comfortable and relaxing. I am very happy with our choice to use the Inn as our wedding ceremony and reception venue.

    The Lake House's reply:

    Thank you for all the positive feedback! We do take pride in making each wedding your own special day!!
illustration stars

Are you interested?

Send a message