The Langham, Boston Reviews
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4.7 out of 5 rating
4.7 Very good
4.7 out of 5 rating
23 reviews
94% recommend it
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Quality of service 4.8 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.6 out of 5 rating
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Flexibility 4.7 out of 5 rating
Awards
23
Weddingwire
4.7/5
23 reviews
Google
4.6/5
1654 reviews
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Featured
Jack W. Sent on 09/12/20234.8 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Brunch and hotel block
As father of the groom, we booked a bunch of rooms at the Langham. The service was flawless, the hotel is absolutely beautiful, and the location is fantastic. We did a Sunday brunch. Fabrina was super helpful in organizing, the room and layout were beautiful, and the service was outstanding. A+ all around!As father of the groom, we booked a bunch of rooms at the Langham. The service was flawless, the hotel is absolutely beautiful, and the location is fantastic. We did a Sunday brunch. Fabrina was super helpful in organizing, the room and layout were beautiful, and the service was outstanding. A+ all around!The Langham, Boston's reply:
Dear Jack,
Thank you for sharing the lovely feedback on your groom's post-wedding brunch and hotel block at The Langham! We will be sure to share your comments with Fabrina and the entire Langham team.
Warm regards,
The Langham Wedding & Events Team -
Quality of service
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Tina R. Sent on 10/14/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Highly Recommend!
Our venue was such a pleasure to work with and we are elated with our decision. The Food was delicious and couldn't have been better! They delivered great service with friendly and professional event staff. Highly Recommend!Our venue was such a pleasure to work with and we are elated with our decision. The Food was delicious and couldn't have been better! They delivered great service with friendly and professional event staff. Highly Recommend!The Langham, Boston's reply:
Dear Tina,
Thank you for sharing the lovely feedback about your experience with planning your big day! We will be sure to share your comments with our wedding specialist and The entire Langham team.
Warm regards,
The Langham Wedding & Events Team
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Quality of service
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Yanna F. Sent on 09/20/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful hotel and wonderful staff
I could not have dreamed of a better venue for our wedding than the Langham Hotel. Fabrina Guzman is so kind, professional, and truly a pleasure to work with. She is amazing at what she does and helped us plan to the very last detail. She constantly made herself available, checked in on planning progress, and ensured all our questions were answered. In the weeks leading up to our wedding date, she coordinated well with my other vendors and really help to alleviate stress by taking a lot off my plate. There was a chance of rain on our wedding day and the night before, she even organized getting us an umbrella that would look nice in photos and had it ready for us in our room. Her attention to detail and thoughtfulness is unmatched! The service at our reception was truly 5 star quality. My husband and I were so impressed with the food and beverage service that we are still talking about it weeks later! Many of our guests shared this with us as well. To top it off, the room where we stayed was beautiful and the staff even left a few surprises in our room which really made us feel special. We are so thrilled that we chose the Langham Hotel for our wedding and we can’t wait for many more stays with this exceptional group!I could not have dreamed of a better venue for our wedding than the Langham Hotel. Fabrina Guzman is so kind, professional, and truly a pleasure to work with. She is amazing at what she does and helped us plan to the very last detail. She constantly made herself available, checked in on planning progress, and ensured all our questions were answered. In the weeks leading up to our wedding date, she coordinated well with my other vendors and really help to alleviate stress by taking a lot off my plate. There was a chance of rain on our wedding day and the night before, she even organized getting us an umbrella that would look nice in photos and had it ready for us in our room. Her attention to detail and thoughtfulness is unmatched! The service at our reception was truly 5 star quality. My husband and I were so impressed with the food and beverage service that we are still talking about it weeks later! Many of our guests shared this with us as well. To top it off, the room where we stayed was beautiful and the staff even left a few surprises in our room which really made us feel special. We are so thrilled that we chose the Langham Hotel for our wedding and we can’t wait for many more stays with this exceptional group!The Langham, Boston's reply:
Dear Yanna,
Thank you for sharing the lovely feedback about your perfect wedding and your experience at The Langham! We will be sure to share your comments with Fabrina and the entire Langham team.
Warm regards,
The Langham Wedding & Events Team
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Quality of service
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User2362779 Sent on 10/12/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Samantha Rivera and the Langham Hotel was an exceptional choice in planning our wedding! Samantha was conscientious, attentive, fun and a pleasure to work with. Our guests were so happy with the hotel, the venue, and the night was truly magical. I can't think of a single thing that didn't go according to plan, and I attribute that to Samantha's calm demeanor and attention to detail. My husband and I had numerous personalizations for our wedding, and Samantha accommodated each of them. We enjoyed all aspects of planning -- from the delicious tasting (just as delicious the night of!), to planning details of the ceremony in Cafe Fleury, the cocktail hour in Wyeth, and the reception. Samantha coordinated independently with all of our vendors, who similarly loved working with her. My husband and I are truly grateful to the Langham and Samantha for our wonderful wedding celebration. I would recommend this venue highly. We looked across Boston for a wedding venue (as being in the city was important to us) -- we absolutely loved the rooms available to us (more modern Cafe Fleury with gorgeous skylight, and the traditional and gorgeous Wyeth room for the cocktail hour).Samantha Rivera and the Langham Hotel was an exceptional choice in planning our wedding! Samantha was conscientious, attentive, fun and a pleasure to work with. Our guests were so happy with the hotel, the venue, and the night was truly magical. I can't think of a single thing that didn't go according to plan, and I attribute that to Samantha's calm demeanor and attention to detail. My husband and I had numerous personalizations for our wedding, and Samantha accommodated each of them. We enjoyed all aspects of planning -- from the delicious tasting (just as delicious the night of!), to planning details of the ceremony in Cafe Fleury, the cocktail hour in Wyeth, and the reception. Samantha coordinated independently with all of our vendors, who similarly loved working with her. My husband and I are truly grateful to the Langham and Samantha for our wonderful wedding celebration. I would recommend this venue highly. We looked across Boston for a wedding venue (as being in the city was important to us) -- we absolutely loved the rooms available to us (more modern Cafe Fleury with gorgeous skylight, and the traditional and gorgeous Wyeth room for the cocktail hour). -
Quality of service
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Katy Sent on 04/09/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
After looking at over a dozen options for wedding venues in the Boston area, we finally decided on the Langham Hotel as our location, and we could not be happier with the decision! The value was by far the best of all the places we looked at (we checked out both hotels and "alternative" venue options). We originally signed our contract with Nicola, but she ended up leaving the hotel and we were transitioned to Kara. The change was easy and Kara already had all the information we had discussed with Nicola. She was able to offer us a lot of direction so that everything ran the way we wanted it to on the day of. She was away on our wedding date, but our day-of coordinator, Abigail, was constantly communicating with us throughout the planning and made sure things went smoothly. The space was fantastic, the food was delicious, and people are still raving about the whole event more than 6 months later!After looking at over a dozen options for wedding venues in the Boston area, we finally decided on the Langham Hotel as our location, and we could not be happier with the decision! The value was by far the best of all the places we looked at (we checked out both hotels and "alternative" venue options). We originally signed our contract with Nicola, but she ended up leaving the hotel and we were transitioned to Kara. The change was easy and Kara already had all the information we had discussed with Nicola. She was able to offer us a lot of direction so that everything ran the way we wanted it to on the day of. She was away on our wedding date, but our day-of coordinator, Abigail, was constantly communicating with us throughout the planning and made sure things went smoothly. The space was fantastic, the food was delicious, and people are still raving about the whole event more than 6 months later! -
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Amy Sent on 08/23/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My husband and I were recently married and the reception was held at the Langham in Boston. We decided on the Langham after researching many locations in the City of Boston, and it proved to be a terrific choice as it was truly a memorable experience!
From the time we arrived at the hotel on Friday afternoon until we left on Sunday, everything ran flawlessly. The rooms were incredible, service outstanding, and the wedding itself (which I will address later) was absolutely phenomenal! Everyone with whom we interacted was a true professional and tried to do everything they could to make sure we enjoyed our stay. The rooms were extremely clean and the amenities (turn down service, etc) were truly first class.
Now for the wedding. When so much time and effort goes into planning such an event, you can only hope that when the day comes everything goes according to plan. The wedding ran as well as we could have ever hoped! It started with the cocktail hour where the atmosphere was perfect and service was, again, exceptional. We moved into the main dining area where the room was beautifully arranged. The timing of everything was like clockwork – everything moved along very smoothly and nobody ever felt rushed at any time. The food was perfectly prepared and served; and it was delicious.
The entire staff was so helpful and made the day better than I could have ever dreamed of. My husband and I would highly recommend holding your wedding reception at The Langham, Boston!My husband and I were recently married and the reception was held at the Langham in Boston. We decided on the Langham after researching many locations in the City of Boston, and it proved to be a terrific choice as it was truly a memorable experience!
From the time we arrived at the hotel on Friday afternoon until we left on Sunday, everything ran flawlessly. The rooms were incredible, service outstanding, and the wedding itself (which I will address later) was absolutely phenomenal! Everyone with whom we interacted was a true professional and tried to do everything they could to make sure we enjoyed our stay. The rooms were extremely clean and the amenities (turn down service, etc) were truly first class.
Now for the wedding. When so much time and effort goes into planning such an event, you can only hope that when the day comes everything goes according to plan. The wedding ran as well as we could have ever hoped! It started with the cocktail hour where the atmosphere was perfect and service was, again, exceptional. We moved into the main dining area where the room was beautifully arranged. The timing of everything was like clockwork – everything moved along very smoothly and nobody ever felt rushed at any time. The food was perfectly prepared and served; and it was delicious.
The entire staff was so helpful and made the day better than I could have ever dreamed of. My husband and I would highly recommend holding your wedding reception at The Langham, Boston! -
Quality of service
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User870416 Sent on 07/19/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our daughter was married recently and the reception was at the Langham Hotel in Boston.
From the time we arrived at the hotel on Friday afternoon until we left on Sunday, everything ran flawlessly. Check in was a breeze, the rooms were terrific, service outstanding, and the wedding itself (which I will address later) was absolutely phenomenal! Everyone with whom we interacted was a true professional and tried to do everything they could to make sure we enjoyed our stay. The rooms were extremely clean and the amenities (turn down service, etc) were truly first class.
Now for the wedding. When so much time and effort goes into planning such an event, you can only hope that when the day comes everything goes according to plan. The wedding ran as well as we could have ever hoped! It started with the cocktail hour where the atmosphere was perfect and service was, again, exceptional. We moved into the main dining area where the room was beautifully arranged. The timing of everything was like clockwork – everything moved along very smoothly and nobody ever felt rushed at any time. The food was perfectly prepared and served; and it was delicious.
Although everyone on the staff was terrific, we really appreciated the efforts of Kara Townley in making this day so enjoyable for us. From the first time we met her, her demeanor and attention to even the most minor detail made us feel very confident that the event was in good hands… and it most certainly was. Her entire focus was on making this as wonderful a day as it turned out to be.
Our daughter was married recently and the reception was at the Langham Hotel in Boston.
From the time we arrived at the hotel on Friday afternoon until we left on Sunday, everything ran flawlessly. Check in was a breeze, the rooms were terrific, service outstanding, and the wedding itself (which I will address later) was absolutely phenomenal! Everyone with whom we interacted was a true professional and tried to do everything they could to make sure we enjoyed our stay. The rooms were extremely clean and the amenities (turn down service, etc) were truly first class.
Now for the wedding. When so much time and effort goes into planning such an event, you can only hope that when the day comes everything goes according to plan. The wedding ran as well as we could have ever hoped! It started with the cocktail hour where the atmosphere was perfect and service was, again, exceptional. We moved into the main dining area where the room was beautifully arranged. The timing of everything was like clockwork – everything moved along very smoothly and nobody ever felt rushed at any time. The food was perfectly prepared and served; and it was delicious.
Although everyone on the staff was terrific, we really appreciated the efforts of Kara Townley in making this day so enjoyable for us. From the first time we met her, her demeanor and attention to even the most minor detail made us feel very confident that the event was in good hands… and it most certainly was. Her entire focus was on making this as wonderful a day as it turned out to be.
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Quality of service
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Erin Sent on 08/31/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had such a great time at the Langham. My wedding reception couldn't have been more perfect! Kara was phenomenal to work with and made everything so easy! We wish we could get married there every weekend! Our guests are still talking about how fabulous our reception was. The Langham is the perfect spot for a wedding reception! My husband and I have endless positive things to say!We had such a great time at the Langham. My wedding reception couldn't have been more perfect! Kara was phenomenal to work with and made everything so easy! We wish we could get married there every weekend! Our guests are still talking about how fabulous our reception was. The Langham is the perfect spot for a wedding reception! My husband and I have endless positive things to say! -
Quality of service
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Ellen Sent on 12/18/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Last weekend our daughter was married at the Langham Hotel in Boston. Her ceremony was in the Wilson Ballroom, her cocktail hour in the amazing Wyeth Room, and her dinner and dancing in the glass ceilinged Cafe Fleuri. From start to finish the Langham Hotel was perfect under the supervision of Nicola the Langham wedding coordinator. Almost 100 % of our guests stayed at the Langham and came from all up and down the Eastern Seacoast. The entire celebration was impeccable, the rooms were beautiful, the food delicious and the service divine. We even had a private brunch on Sunday.
The Langham also has a pool, spa, amazing cocktail lounge...The Bond, and an excellent location. Many of our guests felt as if they were on a mini-vacation. They took advantage of the historic neighborhood, and enjoyed their surroundings. Our guests are still raving about the wedding. All of them said that it was the best wedding they had ever attended!
Nicola and her staff were the most professional we had encountered on our search for a venue last February and we went to 8 of them! The Langham was perfect. It was elegantly appointed without being overdone. They only have one wedding at a time and gave utmost attention to detail. If you want to enjoy white glove service during your wedding ILast weekend our daughter was married at the Langham Hotel in Boston. Her ceremony was in the Wilson Ballroom, her cocktail hour in the amazing Wyeth Room, and her dinner and dancing in the glass ceilinged Cafe Fleuri. From start to finish the Langham Hotel was perfect under the supervision of Nicola the Langham wedding coordinator. Almost 100 % of our guests stayed at the Langham and came from all up and down the Eastern Seacoast. The entire celebration was impeccable, the rooms were beautiful, the food delicious and the service divine. We even had a private brunch on Sunday.
The Langham also has a pool, spa, amazing cocktail lounge...The Bond, and an excellent location. Many of our guests felt as if they were on a mini-vacation. They took advantage of the historic neighborhood, and enjoyed their surroundings. Our guests are still raving about the wedding. All of them said that it was the best wedding they had ever attended!
Nicola and her staff were the most professional we had encountered on our search for a venue last February and we went to 8 of them! The Langham was perfect. It was elegantly appointed without being overdone. They only have one wedding at a time and gave utmost attention to detail. If you want to enjoy white glove service during your wedding I -
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Leeanne Sent on 11/14/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Nicola (as well as the whole staff at The Langham) was wonderful to work with! She was extremely helpful and responsive to any questions I had throughout the planning process and did a great job making sure everything went smoothly on our wedding day! The Langham is a beautiful hotel and "The Esplanade" area provided a unique and perfect setting for our reception.Nicola (as well as the whole staff at The Langham) was wonderful to work with! She was extremely helpful and responsive to any questions I had throughout the planning process and did a great job making sure everything went smoothly on our wedding day! The Langham is a beautiful hotel and "The Esplanade" area provided a unique and perfect setting for our reception. -
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Beth Sent on 08/18/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had our wedding reception in Cafe Fleuri at the Langham on 7/9/11 and it was perfect. We used the Wyeth Room for cocktail hour and that room was also great! Nicola was so easy to work with and everything went nice and smoothly on the wedding day. All the staff was so nice and friendly and the Cafe looked beautiful. The food was delicious and all the guests loved it!We had our wedding reception in Cafe Fleuri at the Langham on 7/9/11 and it was perfect. We used the Wyeth Room for cocktail hour and that room was also great! Nicola was so easy to work with and everything went nice and smoothly on the wedding day. All the staff was so nice and friendly and the Cafe looked beautiful. The food was delicious and all the guests loved it! -
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Eileen Sent on 01/21/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My husband and I recently celebrated our wedding weekend at the Langham with a new year's eve wedding. The entire process was amazing. From our first meeting with Nicola through the brunch, Nicola and the whole staff was easy to work with, accommodating, flexible, organized, and a real pleasure to work with. Nicola took the stress out of the process and we were truly treated like the special bride and groom throughout the year. The tasting was amazing and the food was delicous. All the guests loved the hotel accomodations and service. My bridesmaids and I spent the wedding day getting ready in the amazing bridal suite. The Langham thought of every little detail to make me feel special... and the whole event was at a reasonable costs. I would definitely recommend the Langham on all aspects for a magically wonderful wedding experience!!!My husband and I recently celebrated our wedding weekend at the Langham with a new year's eve wedding. The entire process was amazing. From our first meeting with Nicola through the brunch, Nicola and the whole staff was easy to work with, accommodating, flexible, organized, and a real pleasure to work with. Nicola took the stress out of the process and we were truly treated like the special bride and groom throughout the year. The tasting was amazing and the food was delicous. All the guests loved the hotel accomodations and service. My bridesmaids and I spent the wedding day getting ready in the amazing bridal suite. The Langham thought of every little detail to make me feel special... and the whole event was at a reasonable costs. I would definitely recommend the Langham on all aspects for a magically wonderful wedding experience!!! -
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Jennifer Sent on 11/02/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our whole wedding weekend at the Langham was amazing. We took over the entire hotel! We used Bond, the hotel bar, for our pre-wedding out-of-town guest get-together on Friday night. The bar is beautiful and our guests were very impressed. Saturday for the wedding, my bridesmaids and I got ready in my suite at the hotel and when a few things went wrong with my programs, the hotel staff ran out and found white-out for me so I could fix the programs! Then when we were leaving for the church, Nicola made sure everyone got in the limos and on the shuttle, and everything went so smoothly. Then the cocktail hour and reception were equally amazing. The food was spectacular! Everyone (even the people in our family who aren't easily pleased) loved the food. The next morning, we had a brunch for our out-of-town guests in our own private room and again, the food was great! The whole weekend was really wonderful and the staff at the hotel were so responsive and took such good care of us and our guests.
I highly recommend the Langham!!!Our whole wedding weekend at the Langham was amazing. We took over the entire hotel! We used Bond, the hotel bar, for our pre-wedding out-of-town guest get-together on Friday night. The bar is beautiful and our guests were very impressed. Saturday for the wedding, my bridesmaids and I got ready in my suite at the hotel and when a few things went wrong with my programs, the hotel staff ran out and found white-out for me so I could fix the programs! Then when we were leaving for the church, Nicola made sure everyone got in the limos and on the shuttle, and everything went so smoothly. Then the cocktail hour and reception were equally amazing. The food was spectacular! Everyone (even the people in our family who aren't easily pleased) loved the food. The next morning, we had a brunch for our out-of-town guests in our own private room and again, the food was great! The whole weekend was really wonderful and the staff at the hotel were so responsive and took such good care of us and our guests.
I highly recommend the Langham!!! -
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Lisa Sent on 10/26/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had a small 50-60 person wedding in the Wyeth Room at the Langham Hotel and it could not have been more perfect. The service and professionalism of the Langham staff are unrivaled. We had a Sunday jazz brunch, and the food was spectacular (which made our guests happy!). The room is stunning (very old world Boston), and the after party at Bond was the perfect way to end the day. The brunch is very reasonably priced for what you get, and compared with similar venues (specifically, the Boston Public Library), the Langham is the obvious choice.
I highly recommend the Langham!We had a small 50-60 person wedding in the Wyeth Room at the Langham Hotel and it could not have been more perfect. The service and professionalism of the Langham staff are unrivaled. We had a Sunday jazz brunch, and the food was spectacular (which made our guests happy!). The room is stunning (very old world Boston), and the after party at Bond was the perfect way to end the day. The brunch is very reasonably priced for what you get, and compared with similar venues (specifically, the Boston Public Library), the Langham is the obvious choice.
I highly recommend the Langham! -
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Christina Sent on 12/10/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We worked with Nicola and our entire experience at the Langham was amazing. Our friends had previously had a wedding there and the food was quite memorable. The tasting menu is a lot of fun. Our favorite was the lobster bisque. Everyone at the Langham was very professional and organized. Nicola was very detailed-oriented, always very helpful with decision-making and keeping us on schedule. The venue is classy with an open-air feel with the high-ceilings. We had a gorgeous loft room the night of the wedding. We can't wait to return for our first anniversary.We worked with Nicola and our entire experience at the Langham was amazing. Our friends had previously had a wedding there and the food was quite memorable. The tasting menu is a lot of fun. Our favorite was the lobster bisque. Everyone at the Langham was very professional and organized. Nicola was very detailed-oriented, always very helpful with decision-making and keeping us on schedule. The venue is classy with an open-air feel with the high-ceilings. We had a gorgeous loft room the night of the wedding. We can't wait to return for our first anniversary. -
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Sarah Sent on 01/05/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Completely satisified. We worked with Gina at the Langham who was absolutely wonderful. The food, the atmosphere, unique feeling, and entire night was perfect!Completely satisified. We worked with Gina at the Langham who was absolutely wonderful. The food, the atmosphere, unique feeling, and entire night was perfect! -
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Alison Sent on 09/25/20114.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Langham was a wonderful place for our wedding. We had the cocktail hour in the Wyeth Room and reception in Cafe Fleuri. We loved it because it was different from your average ballroom and had views of Post Office Square. Nicola and the staff at the Langham were wonderful throughout the planning process and especially the day of the wedding. We could not have asked for more.The Langham was a wonderful place for our wedding. We had the cocktail hour in the Wyeth Room and reception in Cafe Fleuri. We loved it because it was different from your average ballroom and had views of Post Office Square. Nicola and the staff at the Langham were wonderful throughout the planning process and especially the day of the wedding. We could not have asked for more. -
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Melissa Sent on 12/23/20094.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
When searching for a place for our wedding, we wanted a downtown Boston location where we could have both the ceremony and reception and where there would be a sense of classic elegance. The Langham was a perfect choice for us and provided an unforgettable weekend for us and our guests. We had initially begun working with Gina and were very happy with the service she provided. Unfortunately, she left about a month before our wedding which initially had me very concerned. We then began working with Nicola who easily stepped in and took care of all the details...and we were very detail oriented! Overall, it was an amazing wedding and I could not have been happier.
My one regret was that I was not clear which items from the ceremony and reception were to be returned to me afterwards. We had several baskets we used for programs, etc which we never got back. Also, the cleaning staff cleaned our room during the reception (I got ready in the suite and then we were staying in the same room that night) and threw out the garment bag to my dress. Not a disaster, but I wished those things were not thrown out. Nicola has offered to reimburse me for the bag. So, my advice would be to be clear if there are items you do want returned to you. Luckily, we had no problems with our toasting glasses, cake knife, etc.When searching for a place for our wedding, we wanted a downtown Boston location where we could have both the ceremony and reception and where there would be a sense of classic elegance. The Langham was a perfect choice for us and provided an unforgettable weekend for us and our guests. We had initially begun working with Gina and were very happy with the service she provided. Unfortunately, she left about a month before our wedding which initially had me very concerned. We then began working with Nicola who easily stepped in and took care of all the details...and we were very detail oriented! Overall, it was an amazing wedding and I could not have been happier.
My one regret was that I was not clear which items from the ceremony and reception were to be returned to me afterwards. We had several baskets we used for programs, etc which we never got back. Also, the cleaning staff cleaned our room during the reception (I got ready in the suite and then we were staying in the same room that night) and threw out the garment bag to my dress. Not a disaster, but I wished those things were not thrown out. Nicola has offered to reimburse me for the bag. So, my advice would be to be clear if there are items you do want returned to you. Luckily, we had no problems with our toasting glasses, cake knife, etc. -
Quality of service
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Shana Sent on 07/03/20084.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
The Langham was a wonderful venue for our 80 person wedding. We left pretty much everything in their hands and they pulled it off like pros. The highlight of working with them was their lovely events staff. Gina Sciamacco was the wedding coordinator when we got married and she made everything work like clockwork.The Langham was a wonderful venue for our 80 person wedding. We left pretty much everything in their hands and they pulled it off like pros. The highlight of working with them was their lovely events staff. Gina Sciamacco was the wedding coordinator when we got married and she made everything work like clockwork. -
Quality of service
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User917635 Sent on 08/30/20124.7 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
Our wedding at the Langham Hotel went off without a hitch thanks to our wedding planner from the Langham, Kara Townley. She made sure everything was perfect, from the food to the DJ to the presentation of the room. The service at the Langham is IMPECCABLE. Everyone was at my beck and call, and the went above and beyond to treat us like royalty as the Bride and Groom.Our wedding at the Langham Hotel went off without a hitch thanks to our wedding planner from the Langham, Kara Townley. She made sure everything was perfect, from the food to the DJ to the presentation of the room. The service at the Langham is IMPECCABLE. Everyone was at my beck and call, and the went above and beyond to treat us like royalty as the Bride and Groom. -
Quality of service
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M Sent on 06/24/20114.5 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
The Langham Hotel is a beautiful venue. We had our ceremony at a nearby church and then the cocktail hour and reception at the hotel. We were looking for something a little different than a normal hotel ballroom, and Cafe Fleuri at the Langham was perfect. With high vaulted ceilings of glass and floor to ceiling windows, it is as close to a tented wedding you can get without risking the weather. Everything over the course of the weekend was wonderful. Guests were thrilled with their accomodations and the conceirge was helpful in directing guests to activities or restaurants. The food, displays and service were great the evening of the wedding. We had provided guests with vouchers for the breakfast buffet on Sunday morning which was also wonderful. The weekend couldn't have gone any smoother and I was so pleased with the location.
There were a couple of annoyances during the planning process with things like the prcie of the blocked rooms, the cost of parking, the per head minimums required to block of space at bond (yes, $60pp to reserve an area after a 5 hour reception at the hotel), etc. Everything worked out, but it often took a few phonecalls. The only other comment is that there is not one point of contact. We worked closely with the coordinator but had to speak with different areas of the hotel for things like the room block or arranging anything at Bond. Feels like the admin fee should mean we work with one person that takes care of it all. Nothing significant, just things that would make the planning easier.
Overall, I would highly recommend the Langham as a reception venue and am thrilled with the way our party turned out.The Langham Hotel is a beautiful venue. We had our ceremony at a nearby church and then the cocktail hour and reception at the hotel. We were looking for something a little different than a normal hotel ballroom, and Cafe Fleuri at the Langham was perfect. With high vaulted ceilings of glass and floor to ceiling windows, it is as close to a tented wedding you can get without risking the weather. Everything over the course of the weekend was wonderful. Guests were thrilled with their accomodations and the conceirge was helpful in directing guests to activities or restaurants. The food, displays and service were great the evening of the wedding. We had provided guests with vouchers for the breakfast buffet on Sunday morning which was also wonderful. The weekend couldn't have gone any smoother and I was so pleased with the location.
There were a couple of annoyances during the planning process with things like the prcie of the blocked rooms, the cost of parking, the per head minimums required to block of space at bond (yes, $60pp to reserve an area after a 5 hour reception at the hotel), etc. Everything worked out, but it often took a few phonecalls. The only other comment is that there is not one point of contact. We worked closely with the coordinator but had to speak with different areas of the hotel for things like the room block or arranging anything at Bond. Feels like the admin fee should mean we work with one person that takes care of it all. Nothing significant, just things that would make the planning easier.
Overall, I would highly recommend the Langham as a reception venue and am thrilled with the way our party turned out. -
Quality of service
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User1296960 Sent on 08/21/20133.6 out of 5 rating
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Quality of service 3.5 out of 5 rating
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Average response time 3.5 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 3.5 out of 5 rating
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Flexibility 3.5 out of 5 rating
We recently had my daughters wedding At the Langham. The setting is beautiful and the Wyeth Room is a gorgeous setting for the cocktail hour. However, at the reception, it seems that someone dropped the ball. For first course the soup took about 20 to 25 minutes to be served. When I asked about the delay, I was told that it was due to the guests changing their orders. I was not sure of the purpose of having us get in the food orders and where guests would be sitting if they retook the orders. Most people did not remember what they had ordered three months ago, including myself. The entree was served quickly after. For dessert, we requested that the dessert be plated and served. Soon after the entree was cleared, coffee and cake was served in stations in the corners of the dance area. We were not informed, so we could not if let the guests know dessert was served. The Langham is a beautiful hotel, but for this particular event we did not get our money's worth.We recently had my daughters wedding At the Langham. The setting is beautiful and the Wyeth Room is a gorgeous setting for the cocktail hour. However, at the reception, it seems that someone dropped the ball. For first course the soup took about 20 to 25 minutes to be served. When I asked about the delay, I was told that it was due to the guests changing their orders. I was not sure of the purpose of having us get in the food orders and where guests would be sitting if they retook the orders. Most people did not remember what they had ordered three months ago, including myself. The entree was served quickly after. For dessert, we requested that the dessert be plated and served. Soon after the entree was cleared, coffee and cake was served in stations in the corners of the dance area. We were not informed, so we could not if let the guests know dessert was served. The Langham is a beautiful hotel, but for this particular event we did not get our money's worth. -
Quality of service
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User864575 Sent on 07/15/20121.5 out of 5 rating
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Quality of service 2.0 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.5 out of 5 rating
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Flexibility 2.0 out of 5 rating
This review is based on our wedding at the langham Boston. We began looking for venues immediately after getting engaged and were over the moon when we met Meghan. We loved the Esplanade room and we loved Meghan. She was helpful and committed to making the experience easy and fun. Almost immediately after we signed the contract Meghan left the langham and we were assigned Nicola . We found her very difficult to work with; never available for meetings , would not return phone calls within a reasonable time frame. She wanted to have things her way, during our tasting she was rude and unprofessional. Speaking over me and my guests and setting the flow of the days events as she wanted them and not as we were suggesting. As she was escorting us through the hotel it was hard to miss all of the construction that was happening. I became upset because plans for construction were never disclosed to any of us. I was worried that the construction would ot be finished in time for the wedding. They assured me that it would . The construction was never done in time for our wedding. there are over a dozen hotels in boston and we would of preferred to hold our reception at one not undergoing such extensive reconstruction. It was at this time Nicola said that we were giving her a headache.
We involved an another manager Rebecca B.. I never met her until the week of the wedding but according to my parents and fiancé she was more approachable and professional than Nicola . I was happy to have another person overseeing the event.
Two weeks before our wedding Nicola emailed to say she was leaving the langham hotel and our new point of contact was Kara T. This hotel has a very high turnover of wedding coordinators and it is obvious to me now.
Kara is extremely ingenuine and insincere. She is also new to the langham. She was only there 3-4 months when she was appointed MANAGER of catering. Our wedding was the second or third wedding she was heading by herself.
Kara and Rebecca mis wrote our time of arrival. (on purpose in our opinion) We confirmed our time of arrival to the hotel a 3pm the day of the wedding both verbally at the final wrap up meeting and in two emails to Kara and Rebecca but when we arrived to the hotel hungry and thirsty Kara told me that she wouldnt have our cocktail room ready until 5 or 530pm. She was unapologetic and perturbed that we were even there. No one in my bridal party could get water from the hotel because of Kara and Rebeccas purposeful lack of attention, not even my diabetic grandmother. Instead everyone had to go to the cvs on e corner in suits and bridesmaids dresses to get bottled water.
Kara T and Rebecca B were told of a dress change by me , the bride, as a surprise to my husband to be. I asked them twice including the day of to please keep it under wraps as it was obviously a surprise. While waiting to enter the reception space for the first time as husband and wife Rebecca and Kara blurted out that my second dress was in our room Not once but twice. Thanks ladies.
Our wedding was the most special and magical day of our lives. It was the family and friends that made that day incredible. The food was good but the portions were smaller than what we were served at the tasting. Their wait staff was attentive and courteous. Everything was perfect except for these black clouds, Nicola D. Rebecca B. and Kara T.. Unprofessional, inexperienced, unorganized , distasteful and shameless.This review is based on our wedding at the langham Boston. We began looking for venues immediately after getting engaged and were over the moon when we met Meghan. We loved the Esplanade room and we loved Meghan. She was helpful and committed to making the experience easy and fun. Almost immediately after we signed the contract Meghan left the langham and we were assigned Nicola . We found her very difficult to work with; never available for meetings , would not return phone calls within a reasonable time frame. She wanted to have things her way, during our tasting she was rude and unprofessional. Speaking over me and my guests and setting the flow of the days events as she wanted them and not as we were suggesting. As she was escorting us through the hotel it was hard to miss all of the construction that was happening. I became upset because plans for construction were never disclosed to any of us. I was worried that the construction would ot be finished in time for the wedding. They assured me that it would . The construction was never done in time for our wedding. there are over a dozen hotels in boston and we would of preferred to hold our reception at one not undergoing such extensive reconstruction. It was at this time Nicola said that we were giving her a headache.
We involved an another manager Rebecca B.. I never met her until the week of the wedding but according to my parents and fiancé she was more approachable and professional than Nicola . I was happy to have another person overseeing the event.
Two weeks before our wedding Nicola emailed to say she was leaving the langham hotel and our new point of contact was Kara T. This hotel has a very high turnover of wedding coordinators and it is obvious to me now.
Kara is extremely ingenuine and insincere. She is also new to the langham. She was only there 3-4 months when she was appointed MANAGER of catering. Our wedding was the second or third wedding she was heading by herself.
Kara and Rebecca mis wrote our time of arrival. (on purpose in our opinion) We confirmed our time of arrival to the hotel a 3pm the day of the wedding both verbally at the final wrap up meeting and in two emails to Kara and Rebecca but when we arrived to the hotel hungry and thirsty Kara told me that she wouldnt have our cocktail room ready until 5 or 530pm. She was unapologetic and perturbed that we were even there. No one in my bridal party could get water from the hotel because of Kara and Rebeccas purposeful lack of attention, not even my diabetic grandmother. Instead everyone had to go to the cvs on e corner in suits and bridesmaids dresses to get bottled water.
Kara T and Rebecca B were told of a dress change by me , the bride, as a surprise to my husband to be. I asked them twice including the day of to please keep it under wraps as it was obviously a surprise. While waiting to enter the reception space for the first time as husband and wife Rebecca and Kara blurted out that my second dress was in our room Not once but twice. Thanks ladies.
Our wedding was the most special and magical day of our lives. It was the family and friends that made that day incredible. The food was good but the portions were smaller than what we were served at the tasting. Their wait staff was attentive and courteous. Everything was perfect except for these black clouds, Nicola D. Rebecca B. and Kara T.. Unprofessional, inexperienced, unorganized , distasteful and shameless. -
Quality of service
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