Skip to main content
Weddings

The Legacy Ballroom Reviews

The Legacy Ballroom

The Legacy Ballroom

Phoenix, AZ
4.6 out of 5 rating, 25 Reviews
View more information

Reviews

Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
4.6 out of 5 rating
4.6 out of 5 rating
25 Reviews
91% recommend it
  • Quality of service
    4.5 out of 5 rating
  • Average response time
    4.6 out of 5 rating
  • Professionalism
    4.5 out of 5 rating
  • Value
    4.5 out of 5 rating
  • Flexibility
    4.7 out of 5 rating

Awards

25
Weddingwire
4.6/5 25 reviews
Google
4.7/5 134 reviews
  • Selin
    Selin E. Sent on 03/17/2024
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Lovely venue!

    I played the violin at a beautiful cocktail hour here and absolutely loved this venue. The staff is so incredibly accommodating and it’s a beautiful space for any type of ceremony. So happy to have been a part of the wedding and can’t wait to come back!
  • DJ Tang
    Dj Tang Sent on 02/10/2024
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    The Best Decision Ever!

    I can't stress how much my wife and I LOVED working with Lyndsay at Legacy! Our wedding was on December 9 and we just did a private ceremony on our own, but had the reception for 152 guests at Legacy. We first booked the venue about 15 months out from our wedding and Lyndsay was great the whole way. My wife and I didn't have any life long dreams of what our wedding would look like, and it's hard for us to make decisions - Lyndsay helped cater to our personalities perfectly. She gave great suggestions once we found some great inspiration pics and we ran with it. She had great vendor suggestions that fit to our budget. Lyndsay really gave us her full attention throughout this time too - if you mention something in passing or have a small idea that you didn't even really flesh out a vision for... she'll hear it and come back with a handful of options or vendors to go with to achieve your dream wedding.

    The Legacy Ballroom is also a great choice for the simple fact that you can customize so much. We hung paper lanterns from the ceiling (no resort we toured said we could hang stuff). We picked an outside caterer and they worked perfectly with the venue. The ballroom photographs so well too, we absolutely loved the final look. The front courtyard area was perfect for cocktail hour. The back courtyard area was a great space for the photo booth. You can bring your own alcohol for the bar... great $$$ saver. You’ll even be pleased with the bathrooms here too.. nicer than the Ritz-Carlton.

    We would highly recommend looking into The Legacy Ballroom for any event you’re hosting. You’d be foolish not to!
  • Dina
    Dina A. Sent on 05/08/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Amazing Venue!

    I had my Mehndi at Legacy Ballroom on May 5, 2023 and I am so beyond happy with my choice! The venue itself was beautiful, classy, and large enough to accommodate our entire party without issue. The Venue Director, Lyndsay, was incredibly helpful and quick to respond, and guided me throughout the entire planning process without making me feel like a burden. The Event Coordinator, Happy, had a great eye for decor and helped me add even more decorations and centerpieces than I had planned (without additional cost) and made our event look that much better! The packages at Legacy Ballroom are very fair and affordable as well. Our Mehndi went off without a hitch and I would happily host another event at Legacy Ballroom in the future.
  • illustration stars

    Are you interested?

    Send a message
  • Nicole
    Nicole F. Sent on 01/09/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Beautiful, Classic Venue!

    The Legacy Ballroom was the perfect option for our wedding! We wanted an elegant space that also gave some freedoms with the catering and bartending services that we loved too. They were super accommodating when we toured the place, very helpful when doing the final walk-though and layout, and overall gave us a beautiful venue to work with for our wedding day!
  • Brooke
    Brooke S. Sent on 11/12/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Made for the Perfect Day even during a Pandemic

    I booked the Legacy Ballroom in the fall of 2019 and was supposed to get married in April of 2020. Due to the pandemic, we of course had to cancel out wedding and navigate through rescheduling the event.

    Lyndsay was such an amazing help and provided such encouragement along the way and can't even begin to thank her and the staff enough for everything! We ended up postponing a few times before deciding on October 2020 and ended up cutting our guest count from 100-25. I appreciated how flexible this venue was with everything that was going on.

    The day of coordinator was a blessing in disguise who helped keep the day running smoothly and ended up being the perfect assistant to my wedding planner. They day went perfect without out any major issues.

    This is the perfect venue if you want a budget friendly option, that still has a beautiful ballroom setting. This venue really allows you to build your own wedding the way you want with the freedom to go with what you dream of for your special day, but they will also provide you with all the help and guidance if you need that too! I can't say enough good things about The Legacy Ballroom and all of their staff!
  • Kyle
    Kyle Sent on 11/15/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Amazing Venue at a Great Price!

    My wife and I were greatly blessed to hold our wedding reception at the Legacy Ballroom. It was the ideal location and team to work with, especially Lindsay Sullivan who helped us not only secure the venue but also made excellent recommendations for vendors we needed last minute. We highly recommend them!
  • M
    Michael C. Sent on 03/11/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Excellent Venue/ Extremely Professional and Welcoming

    I cannot recommend this place enough. Extremely professional, very beautiful, and just a wonderful place to host your wedding/ event. Jennifer helped get us set up from the start and was extremely helpful with everything. In trying to pick a venue, it was between the Legacy Ballroom and another place. It because very apparent the Legacy Ballroom was right for us in working with Jennifer. Her communication was second to none. She was informative in leading us to the right decisions, and all in all you could tell she loved her job. She made life very easy on the two of us and really helped make our special day that much better.
  • B
    Britnie Sent on 01/29/2018
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    We got married here on January 27, 2018 and cannot say enough about how great this venue is! Such a beautiful setting for both the ceremony and reception, and staff was extremely helpful throughout the wedding planning process and made sure everything ran smoothly day of! Thank you Jennifer & Nyasha for making our day so special! Highly recommend!
  • C
    Chris Sent on 10/12/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    We had our wedding reception here and it was absolutely amazing. The venue was perfect and the dance floor was great for our wedding guest count (175 people). We worked with Jennifer and she was very professional and accommodating. The place was in immaculate condition in preparation for our wedding. Plus they allow you to bring your own alcohol which is a great way to keep your alcohol budget low. We would choose this place every time.

    Thanks!

    Chris and Adriana (10-8-16 wedding)
  • L
    Lynette Sent on 08/15/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    This whole place is beautiful! private courtyards, beautiful views - and amazing over the top service. Thank you!!
  • L
    Lucy Sent on 02/11/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    This facility is beautiful and the people who work there are professional and were able to help with anything I needed. I would definitely recommend it!
  • J
    John Sent on 02/11/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Amazing place with amazing service and amazing people. I HIGHLY recommend The Legacy Ballroom.
  • S
    Sandra Sent on 02/12/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    The Legacy Ballroom helped make our day extra special! They were flexible, professional, always willing to take the extra steps... The ballroom looked so beautiful with all the finishing touches...
    Thank you! Thank you!
  • User2519992 Sent on 01/27/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    The Legacy Ballroom is a hidden gem in Phoenix. The property is absolutely gorgeous and has all of the amenities needed for a large function. We were married here in October and had an incredible experience. The staff especially the wedding coordinator Denise was creative, very responsive and went above and beyond to ensure that our wedding was everything that we hoped it would be. Our guests still reach out to us to tell us how much fun they had. I would recommend the Legacy Ballroom for any event.
  • B
    Bob Sent on 03/05/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    My wife and I were married here on 02/21/2015 and Eleni could not have been more helpful in getting things done the way we wanted. The ballroom itself is beautiful and was everything we imagined it would be and more. We were able to bring in our own vendors and also come in a day early to set up and that made the biggest difference in the world. This is a venue I would gladly recommend to anyone who is getting married and is searching for a venue.
  • N
    Nisa Sent on 10/19/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    This venue is incredible! Alex and her assistant were amazing! They were so helpful and wonderful the entire time! The venue is beautiful and classy, Such elegance and grace. I highly recommend anyone to use this venue! The cost was amazing and the best I have ever found! I would use this venue again! They let us use the entire venue the day off and half of the day before to set up. This was extremely helpful! We were even given an extra hour to clean up at the end! This venue is wonderful!
  • C
    Catherine Sent on 05/22/2012
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    This venue had so much meaning to me and my family. It was absolutely beautiful and welcoming! The green grass, tall trees and colorful flowers made you feel so happy and inviting! The ballroom had such elegance with it's gorgeous chandeliers and big windows. We received so many compliments on the venue!
  • M
    Malia Sent on 01/06/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    The Hidden Jewel You Are Looking For

    This little hidden jewel is stunning. The grounds are beautiful and the inside ballroom is spectacular. When planning a wedding you need experts that will direct and give you the attention and information you will need to make the vision for your wedding/event exactly what you are looking for. Lyndsay and her staff at The Legacy Ballroom will make that happen. They are professional, welcoming, and so accommodating.
  • Laura
    Laura Sent on 05/23/2019
    4.8 out of 5 rating
    • Quality of service
      4.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Beautiful Venue!

    My husband and I held our wedding reception at The Legacy Ballroom this past February. We absolutely loved the location, the decor inside and the overall feel of the venue. After officially booking this venue for our reception, we met and communicated solely with Jennifer until approximately two weeks prior to our wedding date. We were then set to come in and have our final meeting to choose the exact details of our big day; at least that is what we were told and thought would happen. When my husband and I arrived to this meeting, we met Lyndsay who was introduced to us as our event coordinator. Jennifer did not attend this meeting nor inform Lyndsay of much detail from our previous meetings. My husband and I were expecting to come in and have a glimpse of what our venue would look like on our wedding day, but were left disappointed when a majority of our questions and expectations were left unfulfilled. We left the meeting feeling stressed and worried about our choice in a reception venue. Lyndsay did, however, go above and beyond after this to make sure our day was perfect. I can without a doubt say that she definitely succeeded! She was able to quickly reach out to get all of our questions answered, made time out of her schedule to meet with us again and constantly stayed in communication with us to ensure our day would be perfect. Aside from the lapse in communication between the two employees, the whole experience was lovely. My husband and I would definitely recommend this venue for any wedding!
  • C
    Caitlin Sent on 02/04/2017
    4.8 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      4.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Our wedding was gorgeous. The views of the mountain from the hall are great. The bridal suite is large and very nicely decorated. Jennifer the manager is the sweetest and very responsive. Great experience.
  • User2522921 Sent on 01/30/2016
    4.6 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      3.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Denise at The Legacy Ballroom is amazing. She truly is the reason we were so satisfied with this venue for my daughter's reception. Denise paid attention to every single detail and was quick to respond to our many questions. This venue is a wonderful place if you want to choose everything yourself - caterer, dj/band, etc. One important thing to share - it took a lot of work planning our wedding for 200 guests at this venue, but we were very happy with the results. Also, the Bridal Suite is beautiful, and it provides a wonderful place for the bride and her bridal party to get ready for the ceremony.
  • K
    Kimberly Sent on 04/17/2012
    4.3 out of 5 rating
    • Quality of service
      4.0 out of 5 rating
    • Average response time
      4.5 out of 5 rating
    • Professionalism
      4.5 out of 5 rating
    • Value
      4.0 out of 5 rating
    • Flexibility
      4.5 out of 5 rating
    We held our reception at the Legacy Ballroom and it was beautiful. The venue is so elegant and went perfectly with the look we were trying to portray. We liked the fact that the venue was so lovely on it's own that we didn't have to transform it, we just enhanced it. Jean, the wedding planner there, is wonderful. She's so organized and on top of it. Something for brides to consider, Legacy is only a venue. You will have separate contracts for the caterer, bar service, bakery, etc. Jean has a lot of great suggestions and recommendations which definitely makes things easier.
  • K
    Kalaya V. Sent on 06/22/2019
    3.6 out of 5 rating
    • Quality of service
      3.0 out of 5 rating
    • Average response time
      3.0 out of 5 rating
    • Professionalism
      3.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      4.0 out of 5 rating

    Overall good experience

    We booked a ceremony and reception package at the Legacy Ballroom a little over a year prior to our wedding day. We chose the venue as we really loved the venue director, the location, the look and the pricing of the venue. We were very happy with the service that we received up until about 2 weeks prior to our wedding. At this time, another venue director reached out to us to schedule a finalization meeting. When we went to our meeting, we asked about the initial director that we had been working with for the past year and was told that she was no longer with the venue. During the meeting, it was clear that there was no sort of transition planning. Everything from the menu, the number of hours we had the venue and the pricing was not correct and it took at several attempts to finally get the invoice and the menu corrected. We would have appreciated being told prior to our meeting that the previous venue director was no longer there as we would have come more prepared (with our original contract) to the meeting. It also seemed like a lot of the things that the other venue director promised us were now things that weren’t included and had to be approved in order to now accommodate. While the venue director for the most part was able to accommodate most of these things, we felt like she tried to make it seem like they were doing us a favor by accommodating us, when it was what we had been told would be included in the first place. Further, we felt like the communication between the venue staff was not the best. We were told that we would be able to pick up our items the next day, but that night, the day-of-coordinator informed our family members that this was not the case. Also, a few of our guests had nut allergies and we communicated this multiple times to the director and also had it specified in our contract that the green beans be made without almonds. However, that night there ended up being almonds in the green beans. We communicated our dissatisfaction with the venue director about these things and while she apologized, saying that she didn’t know how this happened as she communicated these things to the staff, it came across as more of passing the blame rather than taking ownership of the error. Other than a few hiccups, the day went pretty smoothly and overall we had a great day and were happy with how things came together. We would still recommend the venue but we would caution people to make sure that for any sort of accommodations that they are promised, that these are written into the contract so that there are no questions.
  • User2183282 Sent on 06/16/2015
    1.9 out of 5 rating
    • Quality of service
      1.0 out of 5 rating
    • Average response time
      2.0 out of 5 rating
    • Professionalism
      1.0 out of 5 rating
    • Value
      2.5 out of 5 rating
    • Flexibility
      3.0 out of 5 rating
    Beautiful Venue... Terrible Management. Between the time I booked the venue in September and when I got married in May, the venue switched it's "wedding coordinator" FOUR TIMES!!! The one that ended up being the "wedding coordinator" for the time of my wedding (Nicole) was awful... and she was the daughter of the head priest/pastor. The reason I say "wedding coordinator" is because she had absolutely no idea what she was doing. She was literally there to unlock the place and lock it back up when we were there. At the beginning of the wedding rehearsal, we asked her how weddings normally go and how people should line up and she had NO CLUE!!! Then, she said she had to "show another potential client the venue and would be right back..." Well we saw when the people came and saw when the people left, it was about 5-10 min total and she never came back; the rehearsal was about an hour long because we were trying to figure out the order of things. So where did I find her when we were ready to leave? In the office on her phone. Super professional. On the day of the wedding, first off her outfit was absolutely inappropriate (short shirt and high-waist skirt that showed her belly and stripper heels to go along with that... my wedding was super elegant and classy, by the way). While my amazing family so graciously helped to set up the day of the wedding, where was Nicole? No where to be found! I have no idea where she went, no one does, she would just pop in and out periodically. My wedding started about 15 min late (even though everyone was ready) because she did not take charge and tell people when to start walking, why? Because she was in her office, again and did not realize it was her job to do so. So that was the day of the wedding. When my family came to pick up all the decorations and things the following Monday, Nicole and my family decided on 10AM Monday morning. When my family got there at 10AM there was no soul to be found to open the door to get our things.
  • M
    Maryann Sent on 06/02/2015
    0.1 out of 5 rating
    • Quality of service
      0.0 out of 5 rating
    • Average response time
      0.0 out of 5 rating
    • Professionalism
      0.0 out of 5 rating
    • Value
      0.0 out of 5 rating
    • Flexibility
      0.5 out of 5 rating
    Although The Legacy Ballroom tried to compensate us for their errors money can not buy back the moments lost.
    Things we had issues with:
    Coordinator ~ I believe she has been replaced
    Ceremony chairs ~ poor condition - they set them up in the wrong area. The reception room was set wrong, dance floor was not the right size, Bridal room was not cleaned, refrigerators were not cleared before we got there. Only half of the lights for cocktail hour were working, there was little to no lighting in the buffet area cell phones were used to see the food. Coordinator could not be found to open the door for the reception and dim the lights. Again failing to dim the lights for the First dance, Father Daughter dance & Mother Son dance ~ she turned the lights off for the rest of the dancing which basically ruined pictures and video then turned them all the way up for the cake cutting, bouquet & garter toss. The venue has you use their Bartenders-we asked for an alcohol list, bought what they said- 2 hours before the Wedding they told we didn't have enough- we sent our guests out to buy more. At the end of the night none of the extra alcohol was used and the bartenders had opened 12+ bottles of wine unused. We brought in 300 personalized water bottles-the bartenders were suppose to be giving them out. They were in a milk crate behind the bar not on top of the bar where guest could see. Then they started handing out store brand and said we ran out. We checked and there was 200+ bottles still in the cooler. We paid extra for uplighting, a good photographer and videographer all ruined because of the lighting. Over the weekend we received the DVD and it was a harsh reminder of all that went wrong because someone failed at their job. I could not list everything due to limited space. Things to think about: Is the venue in a neighborhood were noise can be a factor? Is it affiliated with a Church and what are the restrictions? Ask to see a contract before you put money down!
illustration stars

Are you interested?

Send a message