The Blue Heron Event Center Reviews

The Blue Heron Event Center

Medina, OH

4.4 out of 5 rating, 28 Reviews

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4.4 out of 5 rating

28 Reviews

88% recommend it

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Quality of service
4.5 out of 5 rating
Average response time
4.3 out of 5 rating
Professionalism
4.4 out of 5 rating
Value
4.5 out of 5 rating
Flexibility
4.5 out of 5 rating

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Andrea C. Sent on 09/02/2023

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Beautiful ceremony site and wonderful venue

As soon as we looked at Blue Heron Event Center last year we knew that was the one for our wedding day. The site of the outdoor ceremony was beautiful, the grand ballroom was so pretty and we loved all of the space for our event - including the ceremony, cocktail hour and reception. From the time we booked the date, Francesca and Bethany were so helpful in answering all of our questions and helping us plan the wedding of our dreams.
We are so happy we were married at Blue Heron - everything was amazing. The rehearsal was great, the food was excellent, the ceremony was so beautiful and the whole day was exactly how we pictured it. It was so nice to have a coordinator on site as well for the rehearsal and day of so we could enjoy the wedding and each other.
Thank you Francesca and Bethany and the entire team at Blue Heron - you all really were our something blue and made our wedding day so special!
Elliott & Andrea Alloway, married August 11, 2023

As soon as we looked at Blue Heron Event Center last year we knew that was the one for our wedding day. The site of the outdoor ceremony was beautiful, the grand ballroom was so pretty and we loved all of the space for our event - including the ceremony, cocktail hour and reception. From the time we booked the date, Francesca and Bethany were so helpful in answering all of our questions and helping us plan the wedding of our dreams.
We are so happy we were married at Blue Heron - everything was amazing. The rehearsal was great, the food was excellent, the ceremony was so beautiful and the whole day was exactly how we pictured it. It was so nice to have a coordinator on site as well for the rehearsal and day of so we could enjoy the wedding and each other.
Thank you Francesca and Bethany and the entire team at Blue Heron - you all really were our something blue and made our wedding day so special!
Elliott & Andrea Alloway, married August 11, 2023
Ashley B. Sent on 04/25/2020

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Best venue ever!!!

Blue Heron is without a doubt the best! They have been incredible. Keep in mind they are so amazing that they get booked up fast!! Jen was with us every step of the way. Between showing us the venue, booking our date, tasting the food, and planning the vision. Unfortunately, due to the current pandemic we were forced to postpone. Khadar, a manager at the Blue Heron swooped in to help and continue to make our day special. He provided us with available dates and proceeded to change our date free of charge. I couldn’t be more thankful for the Blue Heron and their excellent service! Additionally, I have to say their chef is hands down the best!!! For our tasting we were able to sample several different dishes, all amazing by the way and not at all like the “typical wedding food” people have become accustomed to. My mom has always told me that you get what you pay for, that couldn’t be more true with the Blue Heron!

Blue Heron is without a doubt the best! They have been incredible. Keep in mind they are so amazing that they get booked up fast!! Jen was with us every step of the way. Between showing us the venue, booking our date, tasting the food, and planning the vision. Unfortunately, due to the current pandemic we were forced to postpone. Khadar, a manager at the Blue Heron swooped in to help and continue to make our day special. He provided us with available dates and proceeded to change our date free of charge. I couldn’t be more thankful for the Blue Heron and their excellent service! Additionally, I have to say their chef is hands down the best!!! For our tasting we were able to sample several different dishes, all amazing by the way and not at all like the “typical wedding food” people have become accustomed to. My mom has always told me that you get what you pay for, that couldn’t be more true with the Blue Heron!
- +8 photos
Monica L. Sent on 09/21/2022

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We love you blue heron!

BLUE HERON IS THE BEST!! My husband and I had been working with Blue Heron since August 2019 when we originally booked our Sep 4, 2021 wedding. Since that time, we decided to push back our wedding to Sep 2022 due to COVID and Blue Heron could not have been more accommodating and flexible with this change. Everyone we worked with from our start with them in 2019 to our finish in 2022 were knowledgable, friendly, accessible, helpful, and professional. Special shoutouts to their event coordinators Bethany and Francesca! Blue Heron is a well oiled machine that knows what they are doing when it comes to running and coordinating a wedding. Everything went so smoothly and my husband and I did not have a worry in the world when it came to the day of. Not to mention, their ceremony site is especially beautiful outside by the pond and pergola and their reception space in the grand ballroom is perfect for a large wedding! Finally, their food is INCREDIBLE! The amount of compliments we got on the food from our guests - the limit does not exist! People LOVED IT! (Shout out the short ribs and risotto). Some special things we loved were they offered their own beers on draft during the reception, everything is included such as tables/chairs/linens when booking with them, their staff sets up and tears down making for a stress free start and end to the wedding and reception, and their location is beautiful and perfect for wedding photos!! Cannot recommend enough we love you Blue Heron!!!!

BLUE HERON IS THE BEST!! My husband and I had been working with Blue Heron since August 2019 when we originally booked our Sep 4, 2021 wedding. Since that time, we decided to push back our wedding to Sep 2022 due to COVID and Blue Heron could not have been more accommodating and flexible with this change. Everyone we worked with from our start with them in 2019 to our finish in 2022 were knowledgable, friendly, accessible, helpful, and professional. Special shoutouts to their event coordinators Bethany and Francesca! Blue Heron is a well oiled machine that knows what they are doing when it comes to running and coordinating a wedding. Everything went so smoothly and my husband and I did not have a worry in the world when it came to the day of. Not to mention, their ceremony site is especially beautiful outside by the pond and pergola and their reception space in the grand ballroom is perfect for a large wedding! Finally, their food is INCREDIBLE! The amount of compliments we got on the food from our guests - the limit does not exist! People LOVED IT! (Shout out the short ribs and risotto). Some special things we loved were they offered their own beers on draft during the reception, everything is included such as tables/chairs/linens when booking with them, their staff sets up and tears down making for a stress free start and end to the wedding and reception, and their location is beautiful and perfect for wedding photos!! Cannot recommend enough we love you Blue Heron!!!!

Edda Sent on 09/24/2020

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Exceptional in every way

We had the privilege of celebrating my daughter’s wedding at Blue Heron last Saturday and I couldn’t be happier with the outcome. The venue itself is beautifully elegant and the service was exceptional. The room was decorated beautifully, and the timing with the pictures, food, etc. was flawless. From a personal note, I can't tell you what a relief it was not to have to worry about either putting the decorations up or taking them down, and the pick up the next day was as smooth as it could possibly be as well. I had two separate parties tell me it was one of the most beautiful weddings they had ever seen, and I think that's probably the highest compliment possible. The team there made my daughter’s big day truly special.

We had the privilege of celebrating my daughter’s wedding at Blue Heron last Saturday and I couldn’t be happier with the outcome. The venue itself is beautifully elegant and the service was exceptional. The room was decorated beautifully, and the timing with the pictures, food, etc. was flawless. From a personal note, I can't tell you what a relief it was not to have to worry about either putting the decorations up or taking them down, and the pick up the next day was as smooth as it could possibly be as well. I had two separate parties tell me it was one of the most beautiful weddings they had ever seen, and I think that's probably the highest compliment possible. The team there made my daughter’s big day truly special.
Kristin S. Sent on 09/10/2020

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Excellent service and beautiful venue

Jen made our wedding day amazing. They were so accommodating! We cannot thank them enough for everything. Plus the venue is beautiful!

Jen made our wedding day amazing. They were so accommodating! We cannot thank them enough for everything. Plus the venue is beautiful!

The Blue Heron Event Center's reply:

Thank you so much Kristin! Wishing you a lifetime of happiness! Stop into the brewery at some point!
Bich T. Sent on 08/13/2020

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Absolutely stunning venue!

We had our wedding at the Blue Heron Event Center on 08/09/2020 and everything about it was perfect! Despite being in the mist of a pandemic, we were able to celebrate it just the way we imagined it to be. The Blue Heron Event Center was the only place we looked at and considered for our wedding because it’s absolutely stunning. Jen worked with us from the start to the finish. She made sure every detail of the wedding was figured out and got in contact with our other vendors. The food was AMAZING and the staff was super friendly! We couldn’t have asked for a better day! We would recommend this venue to everyone because Jen made it so easy for us!

We had our wedding at the Blue Heron Event Center on 08/09/2020 and everything about it was perfect! Despite being in the mist of a pandemic, we were able to celebrate it just the way we imagined it to be. The Blue Heron Event Center was the only place we looked at and considered for our wedding because it’s absolutely stunning. Jen worked with us from the start to the finish. She made sure every detail of the wedding was figured out and got in contact with our other vendors. The food was AMAZING and the staff was super friendly! We couldn’t have asked for a better day! We would recommend this venue to everyone because Jen made it so easy for us!
Katie M. Sent on 08/05/2021

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Amazing Team and Venue

We had our wedding at Blue Heron this past June 2021. They were an absolute delight to work this and even made moving our wedding from August 2020 (due to Covid-19) so easy. We were able to keep our original plan so to speak, just move it all to a different day. They made our actual day so smooth and set up everything for us so beautifully. We had multiple compliments of the food as well! I highly recommend this venue to anyone for any event they may have!

We had our wedding at Blue Heron this past June 2021. They were an absolute delight to work this and even made moving our wedding from August 2020 (due to Covid-19) so easy. We were able to keep our original plan so to speak, just move it all to a different day. They made our actual day so smooth and set up everything for us so beautifully. We had multiple compliments of the food as well! I highly recommend this venue to anyone for any event they may have!
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Karen A. Sent on 09/24/2020

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Blue Heron is amazing!

Our daughter had her wedding at the Blue Heron on August 1st 2020 despite Covid 19 and we couldn't thank Jen and Khadar enough for the AMAZING job they did in the pre-planning, and actual quick set up on the wedding day to make their dreams come true outside despite a rainy day! You two must have some magical powers to make the clouds part in time for the ceremony! The setting was beautiful, everything well organized, and the food was so delicious! We are still receiving compliments from our guests! This is an amazing venue!!!

Our daughter had her wedding at the Blue Heron on August 1st 2020 despite Covid 19 and we couldn't thank Jen and Khadar enough for the AMAZING job they did in the pre-planning, and actual quick set up on the wedding day to make their dreams come true outside despite a rainy day! You two must have some magical powers to make the clouds part in time for the ceremony! The setting was beautiful, everything well organized, and the food was so delicious! We are still receiving compliments from our guests! This is an amazing venue!!!
- +4 photos
Bri Sent on 12/28/2021

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Thank you really isn’t a big enough way to express our appreciation for the team at The Blue Heron and how amazing they were to work with.

If you’re looking for a beautiful venue, with amazing food, spectacular scenes for photos and hands down THE BEST staff, you need to stop looking and book The Blue Heron. Our experience from start to finish was nothing short of amazing. Their team worked with us through not one, but two Covid postponements and never once added to the mountain of anxiety and uncertainty we were facing.They helped us plan our small intimate wedding ceremony on July 11, 2020 (our original wedding date) as well as our big wedding day event on December 11, 2021. Both days turned out beautifully. For our December wedding date, we dropped off our decor on Friday morning and the team transformed the bits and pieces we gave them into a beautiful and thoughtfully planned out reception. Never in a million years could we have made their space look the way they did. Each member of the staff that had a hand in our wedding day was professional, understanding and accommodating. Every question, email, request or worry I may have had throughout our wedding planning process was quickly and mindfully managed by Khadar, Britney and Bethany with ease. We experienced a lot of ups and downs during our planning process due to Covid, but never once did we question our decision to hold our reception at the Blue Heron. We were willing to wait over 3 years (including postponements from the pandemic) to have our wedding at our dream venue and we don’t regret that decision at all. Thank you really isn’t a big enough way to express our appreciation for the team at The Blue Heron and how amazing they were to work with. 10/10 recommendation for any event you might be hosting.

If you’re looking for a beautiful venue, with amazing food, spectacular scenes for photos and hands down THE BEST staff, you need to stop looking and book The Blue Heron. Our experience from start to finish was nothing short of amazing. Their team worked with us through not one, but two Covid postponements and never once added to the mountain of anxiety and uncertainty we were facing.They helped us plan our small intimate wedding ceremony on July 11, 2020 (our original wedding date) as well as our big wedding day event on December 11, 2021. Both days turned out beautifully. For our December wedding date, we dropped off our decor on Friday morning and the team transformed the bits and pieces we gave them into a beautiful and thoughtfully planned out reception. Never in a million years could we have made their space look the way they did. Each member of the staff that had a hand in our wedding day was professional, understanding and accommodating. Every question, email, request or worry I may have had throughout our wedding planning process was quickly and mindfully managed by Khadar, Britney and Bethany with ease. We experienced a lot of ups and downs during our planning process due to Covid, but never once did we question our decision to hold our reception at the Blue Heron. We were willing to wait over 3 years (including postponements from the pandemic) to have our wedding at our dream venue and we don’t regret that decision at all. Thank you really isn’t a big enough way to express our appreciation for the team at The Blue Heron and how amazing they were to work with. 10/10 recommendation for any event you might be hosting.
Laurissa Sent on 08/21/2019

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Made the day easy

I am the bride and I worked predominantly with Jen. At first, they kept changing the contact but ultimately I felt very relaxed on the big day. Jen made sure everyone was taken care of, and even stepped in to help some of the handicapped guests get their food. Even the servers were exceptional and attentive, making sure my husband and I were fed and never with an empty drink. The day after I heard nothing but amazing things from the guests and could not have been happier about the experience the guests had at the venue. 10 out of 10 for this venue!

I am the bride and I worked predominantly with Jen. At first, they kept changing the contact but ultimately I felt very relaxed on the big day. Jen made sure everyone was taken care of, and even stepped in to help some of the handicapped guests get their food. Even the servers were exceptional and attentive, making sure my husband and I were fed and never with an empty drink. The day after I heard nothing but amazing things from the guests and could not have been happier about the experience the guests had at the venue. 10 out of 10 for this venue!
Liz L. Sent on 09/12/2019

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Thank you!

Blue heron provided the setting for our rehearsal, rehearsal dinner afterwards at the brewery , and our daughters wedding Aug 3, 2019. Food was great. Setting was beautiful- all our guests were very happy!

Blue heron provided the setting for our rehearsal, rehearsal dinner afterwards at the brewery , and our daughters wedding Aug 3, 2019. Food was great. Setting was beautiful- all our guests were very happy!
- +4 photos
Kara Sent on 06/26/2019

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Wonderful to work with!

Everyone we worked with was very helpful and professional. They always seemed to have our best interests at heart and helped us make decisions to make our wedding day exactly what we envisioned. The venue was beautiful and the food was delicious! We received many compliments both during and after our wedding day.

Everyone we worked with was very helpful and professional. They always seemed to have our best interests at heart and helped us make decisions to make our wedding day exactly what we envisioned. The venue was beautiful and the food was delicious! We received many compliments both during and after our wedding day.
Lzegarac Sent on 02/24/2019

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Outstanding venue and k is awesome!

I recently held my daughter's bridal shower in the newly renovated Heron Room. The venue was absolutely beautiful - it looked and felt brand new and didn't need any additional decor as the space is stunning! The brunch was delicious and the presentation was spectacular! There were approximately 90 guests that were all served custom, made to order omelettes in less than 30 minutes. We received numerous compliments from our guests and we could not have done it without K. He went above and beyond to make sure that this day was perfect for us. He ensured every important detail we discussed was delivered and was always just a text away! The staff was also very accommodating and checked with us periodically to confirm everything was going as planned. I will definitely recommend this venue to anyone looking for an amazing space and delicious food and hope to work with K and the Blue Heron in years to come!

I recently held my daughter's bridal shower in the newly renovated Heron Room. The venue was absolutely beautiful - it looked and felt brand new and didn't need any additional decor as the space is stunning! The brunch was delicious and the presentation was spectacular! There were approximately 90 guests that were all served custom, made to order omelettes in less than 30 minutes. We received numerous compliments from our guests and we could not have done it without K. He went above and beyond to make sure that this day was perfect for us. He ensured every important detail we discussed was delivered and was always just a text away! The staff was also very accommodating and checked with us periodically to confirm everything was going as planned. I will definitely recommend this venue to anyone looking for an amazing space and delicious food and hope to work with K and the Blue Heron in years to come!
Mckenna Sent on 12/08/2018

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Amazing Wedding Venue

Our daughter’s wedding reception was one week ago at Blue Heron Brewery and Event Center and we couldn’t be more pleased! The event space was transformed beautifully with perfect lighting and was just breathtaking. K, Tanner, Chef Ben and the rest of the team were nothing less than amazing. K’s communication and quick responses during the planning process was incredible and we knew we were in good hands. Tanner ran the reception professionally and graciously, accommodating our every need. And Chef Ben - our guests raved about the hot, delicious, “non-wedding” food that all came out at the same time! I can’t tell you how many people are still talking about it. Not only are they talking about the food but also about the service of the staff and their kindness. As a mother, I couldn’t have asked for a better team to work with to make my daughter’s dream a reality. Thank you all!

Our daughter’s wedding reception was one week ago at Blue Heron Brewery and Event Center and we couldn’t be more pleased! The event space was transformed beautifully with perfect lighting and was just breathtaking. K, Tanner, Chef Ben and the rest of the team were nothing less than amazing. K’s communication and quick responses during the planning process was incredible and we knew we were in good hands. Tanner ran the reception professionally and graciously, accommodating our every need. And Chef Ben - our guests raved about the hot, delicious, “non-wedding” food that all came out at the same time! I can’t tell you how many people are still talking about it. Not only are they talking about the food but also about the service of the staff and their kindness. As a mother, I couldn’t have asked for a better team to work with to make my daughter’s dream a reality. Thank you all!
Charissa Sent on 08/05/2018

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Mary Jane and her staff were amazing from the start of planning until the end of our wedding night. The food was beyond EXCELLENT!! The staff made sure we had everything we needed during the reception. I honestly recommend the Blue Heron. Omg not to mention the outside ceremony space and the cocktail hour. Wow I'm still impressed.

Mary Jane and her staff were amazing from the start of planning until the end of our wedding night. The food was beyond EXCELLENT!! The staff made sure we had everything we needed during the reception. I honestly recommend the Blue Heron. Omg not to mention the outside ceremony space and the cocktail hour. Wow I'm still impressed.
Jennifer Sent on 10/02/2017

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I held an event at the Blue Heron September 29th. From start to finish this was a wonderful experience and a class act!. Mary Jane was my coordinator, (Planner). She was so very helpful. Mary Jane is very detailed oriented and very creative. She listened to what I wanted and helped with even more options and ideas. She was a delight to work with. The evening of the event, she was present for the set up, made sure it was perfect, and added some creative touches. The food was phenomenal, and the display of the food was amazing. Staff working the event were prompt and courteous. If I voiced any concerns or needs, they immediately took action. Thank you for making my event memorable
and beautiful!

I held an event at the Blue Heron September 29th. From start to finish this was a wonderful experience and a class act!. Mary Jane was my coordinator, (Planner). She was so very helpful. Mary Jane is very detailed oriented and very creative. She listened to what I wanted and helped with even more options and ideas. She was a delight to work with. The evening of the event, she was present for the set up, made sure it was perfect, and added some creative touches. The food was phenomenal, and the display of the food was amazing. Staff working the event were prompt and courteous. If I voiced any concerns or needs, they immediately took action. Thank you for making my event memorable
and beautiful!
Shari Sent on 08/20/2016

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Kaitlyn from A Taste of Excellence was amazing to work with. She helped us find our dream venue, we loved The Blue Heron! Not many places have a ceremony site outside, this was our dream. The food was excellent , we are still getting compliments from our guest. I highly recommend A Taste of Excellence and The Blue Heron to anyone, I couldn't be happier with everything!

Kaitlyn from A Taste of Excellence was amazing to work with. She helped us find our dream venue, we loved The Blue Heron! Not many places have a ceremony site outside, this was our dream. The food was excellent , we are still getting compliments from our guest. I highly recommend A Taste of Excellence and The Blue Heron to anyone, I couldn't be happier with everything!
Tonya Sent on 08/21/2016

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I worked with Chris Winter on my wedding at the Blue Heron. I cant imagine what my wedding would have been like without Chris and the rest of the Taste team. Food and service was impeccable. The venue was gorgeous and a great location. I will continue to use Taste of Excellence for all future events!

I worked with Chris Winter on my wedding at the Blue Heron. I cant imagine what my wedding would have been like without Chris and the rest of the Taste team. Food and service was impeccable. The venue was gorgeous and a great location. I will continue to use Taste of Excellence for all future events!
Justin Sent on 08/19/2016

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Stephanie at a Taste of excellence was the best. She was extremely detailed and professional! She offered us amazing ideas for our menu ( which was a trio entree), table arrangements, linens, and chiavari chairs. The services she provided made our day amazing! The food was beyond excellent, we still have guests complementing us on how great our wedding dinner was. The food displays were beautiful. The staff was very attentive and professional. Thank you Stephanie!
We will recommend a taste of excellence to anyone interested in catering. With that being said Taste of excellence also catered our bridal shower and rehearsal dinner.

Stephanie at a Taste of excellence was the best. She was extremely detailed and professional! She offered us amazing ideas for our menu ( which was a trio entree), table arrangements, linens, and chiavari chairs. The services she provided made our day amazing! The food was beyond excellent, we still have guests complementing us on how great our wedding dinner was. The food displays were beautiful. The staff was very attentive and professional. Thank you Stephanie!
We will recommend a taste of excellence to anyone interested in catering. With that being said Taste of excellence also catered our bridal shower and rehearsal dinner.
Destinee K. Sent on 05/26/2021

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Amazing Venue!

This venue had it all! They have a beautiful ceremony site, large reception hall, amazing choices for food with different options of presentation and they have an amazing day of coordinator, Britney!

This venue had it all! They have a beautiful ceremony site, large reception hall, amazing choices for food with different options of presentation and they have an amazing day of coordinator, Britney!
User3003555 Sent on 03/14/2017

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Very friendly and flexible with the budget. Beautiful venue.

Very friendly and flexible with the budget. Beautiful venue.
Dustin Sent on 11/18/2021

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Beautiful views, even better food

Even with a GM change a couple months before our wedding, Brittney and crew made our day BEYOND perfect. I (the groom) am a bit of a bride-zilla control freak and she kept her cool and made everything so smooth. There was a small hiccup with the hors d'oeuvres but she was right on top of it and corrected it without the guests even noticing. I cannot recommend them enough. Seriously incredible. Oh, and the food was AAMMAAZZIINNGG!!

Even with a GM change a couple months before our wedding, Brittney and crew made our day BEYOND perfect. I (the groom) am a bit of a bride-zilla control freak and she kept her cool and made everything so smooth. There was a small hiccup with the hors d'oeuvres but she was right on top of it and corrected it without the guests even noticing. I cannot recommend them enough. Seriously incredible. Oh, and the food was AAMMAAZZIINNGG!!
Cara Sent on 08/13/2019

4.4 out of 5 rating
- Quality of service
  4.0 out of 5 rating
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  4.0 out of 5 rating
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  4.0 out of 5 rating
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  5.0 out of 5 rating
Very beautiful venue

This venue is very beautiful and the value is great. I would recommend looking at this venue for your wedding. The venue does not have bridal rooms to get ready.

This venue is very beautiful and the value is great. I would recommend looking at this venue for your wedding. The venue does not have bridal rooms to get ready.
Jacquelynn Sent on 09/10/2019

4.2 out of 5 rating
- Quality of service
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  2.0 out of 5 rating
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  5.0 out of 5 rating
Beautiful venue with great caterers but needs improvement in communication

Venue: The Blue Heron Event Center is beautiful! The outdoor ceremony area is an amphitheater leading down to a pond with a fountain. This set-up is very pretty and allows all the guests to easily see the ceremony. The reception area is a large room with windows that leads to an outdoor patio looking towards a wooded park. After the ceremony, we went with our wedding party and our photographer to take some photos in nature. Next door is a brewery for guests to go to after the party as well. One note though - the brewery closes at midnight.

Pre-wedding communication: When we reserved the location the contact was very quick to reply to questions and provide information. However, the contact switched to someone else, who was not as responsive to emails and was unorganized when it came to setting up the taste-testing, providing information, updated contracts, and requesting information in a timely manner. We were very annoyed and disappointed, and it did not give us confidence in the week leading up to the wedding.

Day of wedding: When the wedding day arrived, the Blue Heron was perfect! All the event coordinators and staff were very organized, set up the ceremony area, all the reception tables, centerpieces, and even party favors, and showed the vendors where to go. The staff was extremely friendly and professional. Also, food was delicious! The Blue Heron allowed us to serve ribeye and calamari (our favorites), which were not on the menu. The crème brulee and ice cream bar were great too! Jen was very accommodating and was constantly hovering around, making sure that all of our needs were taken care of.

All in all - a beautiful venue with great caterers.

Venue: The Blue Heron Event Center is beautiful! The outdoor ceremony area is an amphitheater leading down to a pond with a fountain. This set-up is very pretty and allows all the guests to easily see the ceremony. The reception area is a large room with windows that leads to an outdoor patio looking towards a wooded park. After the ceremony, we went with our wedding party and our photographer to take some photos in nature. Next door is a brewery for guests to go to after the party as well. One note though - the brewery closes at midnight.

Pre-wedding communication: When we reserved the location the contact was very quick to reply to questions and provide information. However, the contact switched to someone else, who was not as responsive to emails and was unorganized when it came to setting up the taste-testing, providing information, updated contracts, and requesting information in a timely manner. We were very annoyed and disappointed, and it did not give us confidence in the week leading up to the wedding.

Day of wedding: When the wedding day arrived, the Blue Heron was perfect! All the event coordinators and staff were very organized, set up the ceremony area, all the reception tables, centerpieces, and even party favors, and showed the vendors where to go. The staff was extremely friendly and professional. Also, food was delicious! The Blue Heron allowed us to serve ribeye and calamari (our favorites), which were not on the menu. The crème brulee and ice cream bar were great too! Jen was very accommodating and was constantly hovering around, making sure that all of our needs were taken care of.

All in all - a beautiful venue with great caterers.
Desserae B. Sent on 11/23/2020

2.4 out of 5 rating
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  2.0 out of 5 rating
- Average response time
  3.0 out of 5 rating
- Professionalism
  1.0 out of 5 rating
- Value
  3.0 out of 5 rating
- Flexibility
  3.0 out of 5 rating
Beautiful Venue but Poor Communication

So to be clear, this venue is beautiful, the communication was average, but the follow through was poor. Although this venue likes to setup/decorate everything 2 hours before the ceremony, I was told I could do my own decorating the day before the wedding since the venue wasn't booked (Friday wedding). When I showed up to decorate and drop off the cake, no one was there and nothing was set up like I was told it would be. Since the wedding coordinator wasn't there, none of the other personnel had any idea what I was there for. There was definitely a lack of communication. We were promised, on the day of the wedding, that we would have golf carts to utilize for taking pictures on the grounds. Those golf carts weren't even out and ready for us to use. They were parked outside after we got back from our 2 hour photo session. Another issue we had was with the security. We understood that it was a Medina Twp. rule to have a police presence because of the alcohol served. What we didn't understand was paying $200 to a police officer that showed up 30 minutes before the event ended. Also I guess we should have taken our extra food that night since we were told there was a large amount left. When my parents showed up to pick up the decorations and extra food, there was hardly any left. I don't think that I would recommend this venue to friends. There were just too many hiccups that could have easily been avoided with more communication and professionalism.

So to be clear, this venue is beautiful, the communication was average, but the follow through was poor. Although this venue likes to setup/decorate everything 2 hours before the ceremony, I was told I could do my own decorating the day before the wedding since the venue wasn't booked (Friday wedding). When I showed up to decorate and drop off the cake, no one was there and nothing was set up like I was told it would be. Since the wedding coordinator wasn't there, none of the other personnel had any idea what I was there for. There was definitely a lack of communication. We were promised, on the day of the wedding, that we would have golf carts to utilize for taking pictures on the grounds. Those golf carts weren't even out and ready for us to use. They were parked outside after we got back from our 2 hour photo session. Another issue we had was with the security. We understood that it was a Medina Twp. rule to have a police presence because of the alcohol served. What we didn't understand was paying $200 to a police officer that showed up 30 minutes before the event ended. Also I guess we should have taken our extra food that night since we were told there was a large amount left. When my parents showed up to pick up the decorations and extra food, there was hardly any left. I don't think that I would recommend this venue to friends. There were just too many hiccups that could have easily been avoided with more communication and professionalism.

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