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The Palms Hotel & Spa Reviews

The Palms Hotel & Spa

The Palms Hotel & Spa

Miami Beach, FL
4.8 out of 5 rating, 195 Reviews
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Reviews

4.8 out of 5 rating
WeddingWire Couples' Choice Awards 2024 Winner
4.8 out of 5 rating
195 Reviews
97% recommend it
  • Quality of service
    4.9 out of 5 rating
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    4.8 out of 5 rating
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    4.8 out of 5 rating
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    4.8 out of 5 rating
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    4.8 out of 5 rating

Awards

195
WeddingWire Couples' Choice Awards 2024 Winner
WeddingWire Couples' Choice Awards 2023 Winner
WeddingWire Couples' Choice Awards 2022 Winner
WeddingWire Couples' Choice Awards 2021 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2014 Winner
WeddingWire Couples' Choice Awards 2013 Winner
Weddingwire
4.8/5 195 reviews
Google
4.4/5 3028 reviews
  • A
    Andrea P. Sent on 07/06/2024
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    Dream Wedding!

    We had the wedding of our dreams at The Palms Hotel & Spa, and we can't say thank you enough!! We worked with Vanessa and she was beyond professional and lovely to work with. Everything that we wanted for our wedding we got. It was absolutely magical and it wouldn't have been possible if we had chosen a different venue. For what you receive, this is an exceptionally high value wedding venue. We wanted a smaller wedding and they were totally flexible with us and they accomodated everything we wanted. To assist with planning, they provided us with recommended vendors, but also let us choose our own. It was helpful to have their suggestions though, because that made everything more streamlined and easier to manage. And the hotel is beyond stunning! We wanted a tropical vibe for our wedding and they provided us with exactly that. Our wedding photos came out beautiful and it was because the hotel is just gorgeous. This company is incredibly professional and working with Vanessa was completely seamless. Our wedding was beyond what we could have hoped for, and it was such a pleasure working with them. We were so incredibly elated with everything and can't say thank you enough!!
  • Jennifer
    Jennifer T. Sent on 06/06/2024
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    Absolutely the best wedding venue in Miami

    We recently got married at The Palms Hotel and was the best experience ever! The months of preparation we were constantly in touch with Vanessa and she's absolutely great! Always on point, very helpful, great communication and understanding! Everything was absolutely perfect, the staff, the location, the food is absolutely fantastic. Thank you to The Palms for this great service and thanks to Vanessa for be super professional and helpful during the whole process including our wedding day :)

    The Palms Hotel & Spa's reply:

    Aww Jennifer.
    Working with you and Frank throughout the process was an absolute pleasure. Your wedding day was truly special, and I'm so grateful to have been a part of it. Wishing you a lifetime filled with love and happiness. Please come back and visit us soon!
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  • Kennedy
    Kennedy Sent on 06/04/2024
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    Cannon wedding

    We got married at the Palms, Hotel and spa. This was a destination wedding for us. They were able to offer for great venders and referrals and on the wedding day their stuff took care of everything so we were really able to enjoy the day and not have to worry about any of the set up or any of the small details And help make our day absolutely magical and relaxing.

    The Palms Hotel & Spa's reply:

    Hi Kennedy,

    Thank you for your kind words, and once again, for choosing The Palms Hotel and Spa. It was our pleasure to be a part of your special day. Wishing you both all the best in your future together!
  • Kristen
    Kristen O. Sent on 04/07/2024
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    Best Day Ever!!!!!

    We got married at The Palms on March 10th and everything was magical! Barbara and her team blew us away. Every. single. staff member was amazing, from the front desk, to bellman, to valet, to the banquet staff. Barbara made planning our destination wedding so easy and stress free. I can not thank The Palms enough for giving us the best day ever!! If you're considering getting married here... DO IT! We can't wait to come back again and again :)

    The Palms Hotel & Spa's reply:

    Kristen,

    Thank you for your lovely review and for choosing The Palms Hotel and Spa. It was a joy to be part of your special day. We look forward to welcoming you back for your one-year anniversary! Wishing you both continued happiness and love.
  • Veronica
    Veronica H. Sent on 03/06/2024
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    Perfect Day!

    We could not be happier with our wedding at The Palms Hotel. I received so many compliments from our guests on how gorgeous the venue was and how friendly the staff was! Barbara was our day-of-Coordinator and she was extremely helpful, professional, and responsiveness. I am a an anxious person and had practically zero stress/worrieds on my wedding day bc I was confident the Palms had everything handled and they did!! Do yourself a favor and book this venue!

    The Palms Hotel & Spa's reply:

    Veronica,

    Thank you for your kind words, and once again, for choosing The Palms Hotel and Spa. It was our pleasure to be a part of your special day. Wishing you both all the best in your future together!
  • Lauren
    Lauren S. Sent on 03/08/2024
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    Amazing! Highly recommend

    Our experience with The Palms Hotel and Spa as well as Vanessa and her team were none other than amazing. We had a full weekend of wedding events (Friday welcome
    Party, Saturday wedding, and Sunday farewell brunch) and for each step of the way for each event, they went above on beyond. The property is so naturally gorgeous and very much for our vibe of Caribbean meets Miami vice. 1000% recommend!
  • Lauren
    Lauren S. Sent on 03/08/2024
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    100000% recommend

    Our experience with the palms hotel and spa as well as Vanessa and her team were none other than amazing. We had a full weekend of wedding events (Friday welcome party, Saturday wedding, Sunday farewell brunch) and for each step of the way for each event, they went above and beyond. The property is so naturally beautiful and very much our vibe of the Caribbean meets Miami vice. They really helped our vision come to life! 10000% recommend.

    The Palms Hotel & Spa's reply:

    "Working with you both throughout the process was an absolute pleasure. Your wedding day was truly special, and we at The Palms Hotel and Spa are so grateful to have been a part of it. Wishing you a lifetime filled with love and happiness. Please come back and visit us soon!"
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    Valentina S. Sent on 02/22/2024
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    "Unforgettable Wedding Experience at The Palms Hotel: A Perfect Day with Barbara's Exceptional Coordination"

    I recently had my wedding event at The Palms Hotel, and I cannot express enough how wonderful the experience was. Barbara, our wedding day coordinator, was an absolute gem. Throughout the months leading up to the wedding, she was incredibly patient and flexible, always accommodating my questions and changes with grace. Her responsiveness and sweetness truly made the planning process a breeze.

    On the day of the wedding, Barbara was a superstar. Everything ran flawlessly, and her attention to detail ensured that I was stress-free and able to fully enjoy every moment. The venue itself was breathtaking, effortlessly setting the perfect ambiance for our ceremony, cocktail hour, and reception.

    We were delighted with the getting ready room and our hotel accommodations, although I must mention that the closets were a bit small. However, this minor detail was quickly resolved with the help of one of my bridesmaids staying at the hotel who kindly offered a solution to store my dress in her room. Just a small consideration for brides-to-be: if you plan to keep your dress hidden from your partner before the ceremony, you might need to get creative with storage arrangements.

    Overall, the entire staff at The Palms Hotel went above and beyond to make our special day truly unforgettable. We are so grateful to have chosen such a beautiful venue and are thrilled with how everything turned out. If you're considering The Palms for your wedding or any event, I wholeheartedly recommend it. You won't be disappointed!

    The Palms Hotel & Spa's reply:

    Valentina,
    Thank you so much for choosing The Palms Hotel and Spa for your special day, and for your lovely review! We are thrilled to have been a part of your wedding and delighted that you enjoyed your experience with us. Wishing you both a lifetime of love and happiness together!
  • Ana
    Ana V. Sent on 01/16/2024
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    Best Wedding Venue you could ever pick

    If you are planning a wedding, you must consider the Palms as your venue. The hotel is beautiful, the location is amazing and the best part is the staff. If you are a bride, especially planning on your own, The Palms staff will make your dreams come true with ease and you will not have to worry about anything the day of. They are the best team in town to help you create the event of your dreams. Organized, timely and very professional are among the incredible qualities that makes this team amazing. A special shot-out to Barbara, Vanessa and Ana for all their help and support during the planning process. The spa team was incredible the day of. I was very happy with my hair and make up. Thank you to all the team members that helped us move in and out all the decorations. The staff throughout is just great. Also, the food at this hotel is amazing. If you stay there, make sure to check out the restaurant, bar and maybe event in room dining. I had the best breakfast in my room the day of my wedding and the service was outstanding once again. Thank you!

    The Palms Hotel & Spa's reply:

    "Thank you for your kind words! It was an absolute pleasure working with you on your special day. We're delighted to have been a part of such a joyous occasion. Wishing you both a lifetime of happiness together!"
  • Dasha
    Dasha Sent on 12/19/2023
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    The palms hotel and spa wedding 2023

    After many venue touring, the palms hotel and spa stole our hearts away.
    The venue is breathtaking, services was amazing and not to mention our day of coordinator Baraba. She was very communicative and helpful throughout the whole process. Thank you palms hotel for making our wedding special.
  • Y
    Yuping Z. Sent on 01/03/2024
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    Dream Wedding

    Our wedding came out exactly like how we wanted. The Palms had made the entire planning process stress free for us. Vanessa was our catering manager and day of coordinator, she was fantastic! Vanessa answered all of our questions in a very responsive manner. The services and the result of our wedding was amazing. I recommend anyone that is planning to host their wedding in Miami to checkout The Palms.

    The Palms Hotel & Spa's reply:

    Yuping!!

    "Thank you so much for your lovely review! We are thrilled to have been a part of your wedding and delighted that you enjoyed your experience with us. Wishing you both a lifetime of love and happiness together!"
  • M
    Molly A. Sent on 10/31/2023
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    Amazing and Attentive

    From the beginning, Vanessa at the Palms was so incredibly responsive and attentive to any questions or requests that we had. They have a great list of recommended vendors and the entire wedding planning process could not have been more seamless. We had the most perfect wedding with the Palms and we 100% recommend this venue to everyone.

    The Palms Hotel & Spa's reply:

    Hi Molly! It was truly an honor being a part of your big day. Wishing you both the absolute best! :)
  • J
    Jessica Sent on 06/04/2024
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    Wedding May 19,2024

    Vanessa and her team were absolutely amazing!! She took care of everything and made wedding planning so easy! I couldn’t imagine having my wedding anywhere else. We would recommend this venue to everyone 100%! The food was amazing and all the guests raved how amazing everything was!

    The Palms Hotel & Spa's reply:

    Jessica,

    Being a part of your wedding day and assisting throughout the process was truly a pleasure. Thank you once again for choosing The Palms Hotel and Spa. Best wishes to you both!
  • Nannette
    Nannette M. Sent on 10/18/2023
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    Our dream wedding

    Our wedding was SENSATIONAL. Vanessa our wedding day coordinator and venue manager for our weekend was incredible. Our wedding ended up becoming a destination event for us as we relocated out of state. Vanessa answered all my questions promptly and helped us plan our wedding with ease. Our wedding weekend was a DREAM! Everything went incredible. I can't say enough amazing things about this venue. The staff was so helpful and sincere throughout our entire stay. The venue, the food, and everything was perfect and The Palms went above and beyond for us.

    The Palms Hotel & Spa's reply:

    Nannette,

    Thank you for your kind words. You and Will were so great to work with. Wishing you both the absolute best.
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    Laura G. Sent on 10/11/2023
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    Best Decision Ever!

    WOW!! We recently had our wedding at The Palms Hotels and I could not have imagined a more perfect wedding weekend!! If you’re wondering if you should go with this venue I could not recommend it more!! The hotel itself is absolutely stunning and the service was amazing. Each of the guests remarked how whenever they needed anything at all someone was always there! Vanessa was our day of coordinator and she was PHENOMENAL!! She was extremely attentive leading up to the big day, always happy and eager to answer all of our questions! On the day of she ROCKED it, everything went sooo smoothly even when we had to make a last minute change due to weather. None of our guests were even aware a change was made because of how seamless and quickly the everything was carried out. I can truly say I had no worries at all on my wedding day because Vanessa was there every step of the way and made sure everything was perfect!! P.S. The food served at our wedding was completely DELICIOUS!!
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    Briele D. Sent on 10/03/2023
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    Best decision you will ever make!

    I chose The Palms Hotel & Spa for my wedding venue and it was the BEST decision I ever made. Every single detail exceeded my expectations, from the hotel service to the incredible events team. I'm from NYC and wanted a destination wedding in the carribean, but had to settle on Florida to ensure our older family members would be able to join us for our special day. The Palms Hotel is a hidden gem that transports you into a tropical paradise, while still having the benefits of city accessibility. The events team is second to none! Vanessa Oritz and her team were super organized, flexible and helped make every vision I had come to fruition. I highly recommend The Palms for weddings, events and even just a vacation! all my NYC guests are still raving about the weekend! Simply spectacular!
  • Daria
    Daria G. Sent on 10/11/2023
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    Best wedding ever!

    We received several comments from our guests that it was the best wedding they had ever attended. We planned our Miami wedding from Ohio, and Vanessa couldn’t have been more helpful. We are extremely satisfied with our experience and wish we could do it all over again.

    The Palms Hotel & Spa's reply:

    Aww Daria. Thank you! Working with you, Shakenna and your entire families were great. Wishing you all the best.
  • R
    Rayyana R. Sent on 09/19/2023
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    Incredible venue and staff too!!

    My husband and I got married at the Palms Hotel & Spa on 9/2/23 and it was the best day ever! We had been in communication with Barbara, our day of coordinator for almost a year leading up to the event and she was incredible. She was timely with her responses and so very helpful. Anything we needed, she was able to assist us with. The venue itself was so beautiful and the staff who was there on the day of our wedding were very attentive. It was also great to have our family and friends stay at the same place that we got married at, this made it easy for everyone who traveled for our wedding. I would absolutely recommend this venue to anyone considering it!!
  • Lyka
    Lyka K. Sent on 10/03/2023
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    A Perfect Miami Beach Wedding at the Palms

    My wife and I recently got married and chose the The Palms Hotel in Miami Beach as our venue and we couldn't have been happier with how it turned out. We had a Welcome Dinner outside under the tiki huts that was perfect and we had our reception in one of the hotel ballrooms. Vanessa handled all of our vendors effortlessly. The food was excellent, the service was first class, and the experience was perfect. We also took advantage of the ocean view suite for our rehearsal and reception nights which is highly recommended!

    The Palms made our whole wedding experience unforgettable. We'll be back some day to stay again!
  • Katherine
    Katherine Sent on 01/03/2024
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    Fairytale Wedding

    We had our Wedding at The Palms this past Summer and I can't thank their magnificent team enough, especially our Coordinator Vanessa Ortiz

    The Palms Hotel & Spa's reply:

    Katherine and Sam,

    It was truly and honor to be a part of your wedding day. We wish you all the best.
  • Calissa
    Calissa G. Sent on 06/07/2023
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    The Palms is responsive, clean, and detail oriented.

    The Palms exceeded our expectation for our wedding day. Our wedding planner was kind, respectful, responsive, and truly cared about every detail on our wedding day. She took all the stress and pressure off of me for the entire experience. The resort is clean, beautiful, and truly feels like a tropical oasis in the heart of Miami Beach.
  • Holly
    Holly Sent on 05/02/2023
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    Beautiful venue, great quality food, excellent communication with co-ordinator

    We fell in love with this venue through the photos alone and visiting it in person confirmed this for us.
    If you are wanting a tropical feel for your wedding then choose this venue
    The photos come out incredible.
    We wanted tropical theme but also ability to have beach photos, without having a beach wedding so it was perfect.
    The venue contacts Barbara and Vanessa are very attentive and communicate excellently.
    The venue is perfect to spend time with guests before and after the wedding, the pool and pool bar were used lots during our stay.
    The food and drinks are to an excellent standard also.
    Venue is a 10 min uber ride from Ocean Drive, which is close enough to where all the nightlife is
    Would recommend this venue to all
  • S
    Sirois G. Sent on 04/12/2023
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    perfect wedding day


    its was perfect ! the hotel is so beautiful, the catering manager and all the staff are very kind, generous and take the time to make sur evertything is perfect for yu. You can call them anytime
  • K
    Kayla L. Sent on 12/23/2023
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    Dream wedding!

    Vanessa and the entire team at The Palms was absolutely incredible. Our wedding day was a dream from start to finish!

    The Palms Hotel & Spa's reply:

    Thank you so much for your kind words. Wishing you and Richard all the best! We hope to see you for your one-year anniversary.
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