The Patterson Reviews
Reviews
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4.4 out of 5 rating
4.4 out of 5 rating
10 Reviews
88% recommend it
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![Nyla]()
Nyla W. Sent on 01/08/2024I loved it all!
The venue was lively, the experience was lovely, and I would definitely choose this place over & over again!The Patterson's reply:
How nice :) thank you so much! We try to make everyone happy glad we was able to succeed with you. Congratulations!
Toni Miller -
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Brandi W. Sent on 07/05/2022
Wedding Expectations EXCEEDED
My wedding was on 6/24/22, and it was absolutely beautiful! Toni Miller was my wedding planner. She and her staff put my wedding together in less than three months; and I promise that you couldn’t tell.
Every detail was well thought out, and she stayed within my budget! She went above and beyond to ensure that I was happy and informed. She was very patient, and she made me feel like I was the only client she had even though she was juggling other weddings and events.
Everyone that attended said it was beautiful, and the decor was amazing! The bride and groom suites had everything we needed to get ready for our big day. Her staff checked on us throughout the time we were there getting ready. If there was anything we needed, they made it happen.
I recommend The Patterson to everyone that I can. You will not be disappointed! -
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![Brandi]()
Brandi Sent on 01/10/2019The experience
Amazing venue for the modern but classic/timeless wedding we are planning to have! -
![Frantashia Daniels]()
Frantashia Sent on 09/27/2019Exceptional
The only concern is the humidity in the suites upstairs. It was extremely hot and uncomfortable. I wish they would get a full kitchen, if not at least an ice machine. -
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Breanna H. Sent on 12/16/2022
Terrible Professionalism! Venue great, owner not so much!
Let me first start by saying if you plan to have an event at this venue, PLEASE make sure you understand all “verbal” terms and conditions. Yes, “verbal” because apparently that’s the type of “business” the owner does! We booked this venue in March of 2022 for our wedding in December 2022 which was on a Friday and paid IN FULL the day after we toured it. I am a firm professional who reads ALL contracts therefore, I understand what I am getting myself into before signing and can always go back if I have questions! Fast forward to 35 days, yes 35 freaking days before my wedding and I messaged the owner (Toni) to see if the reception chairs would be placed at tables prior to the ceremony starting. She responds by saying yes, but also that I had not paid a $75 chair removal fee of the ceremony chairs! I immediately went to my SIGNED contract dated March 24, 2022 and saw no where in the contract that there was a $75 fee to remove chairs. I snapped a screenshot of the contract and sent it to her stating there was no where in the contract that a chair removal fee is required. Don’t you think if I paid in full in March I could have paid an additional $75. Anyways, she responds by saying we have to pay it because there is a liability if our event designer moves them herself. I go back to contract and clearly see it states “if any furniture needs to be moved we will be responsible for moving them” so why now is there an issue? I go back and send her that and state what I read in my contract. She responds very rudely saying “I’m not going through this with you” it has to be paid. I respond very nicely because that’s the type of person I am. I handle business well and deal with it afterwards. She never responded to my message. Ever since then, she has been completely rude, dishonest, and unprofessional towards me and my vendors. She is not someone I would EVER do business with anymore and it is so uncalled for to act the way she did! She tried to ruin my day, but God had other plans. My day was more beautiful than I expected and no matter what God will handle her well. It’s no need to get mad over something that’s not in black and white in a signed contract! That is not how you do business, but clearly she doesn’t know how too! I will make sure to leave a review on every platform I can!! I encourage all that are interested in this venue to make sure all details are in contract so that you won’t have the same issue I had! Even though the $75 chair removal fee was not in my contract, I still paid it and sent a nice message letting her know that I did and again, no response from her. She was out of line and unprofessional because I stated the obvious and proved her wrong! Next time Toni, make sure all details are in your contact or you will be held responsible going forward!! Ohh and BTW, see receipts below!!The Patterson's reply:
Hello Breanna,
The service you were asking for was not for a general setup you added the ceremony chairs at the end( the 35 days before). If the chairs were a part of the beginning process you would have been aware of the extra charge at that time. In fact, when you toured the building this is also something that is mentioned to all clients so that they realize the extra charge. You did not want this and made it clear at that time so you were aware of the charge. This is an option for the client to save money rather than renting another room for the ceremony.
You failed to mention in your review that not only did you get a discounted price but you were also trying to get as much as you could for free or little to nothing from me and all of your vendors. While bringing up the contract all the time.
Therefore, that is why your responses were short. After a while of someone trying to keep showing you a contract and arguing amounts all the time to get extras for free, you tend to avoid them as much as you can to avoid anymore confrontation.
I was never rude to any of your vendors or tried to ruin your day. In fact, did you know that I added things to your wedding as far as decor and extras to help enhance your look? I also checked a few times with your coordinator to make sure everything was ok and nothing was needed.
I know all of your vendors personally I would never be rude to any of them. I was also there throughout to help your day to go smoothly. You gave everyone one of them a hard time and tried to get everything for free as I had many complaints. You wouldn't have known this because this is not something that you should have had to worry about.
These are locally owned small businesses and this is how we all make a living trying to short-hand them take food from their table. Also trying to sabotage their business because you did not get your own way is completely disgusting.
There are many things that happen behind the scenes of a business that you must not be aware of. A wedding to be all planned out to go smoothly has many people involved. It is my job to make sure everyone can get into the building and that everything is done by the contract. Also, I am in charge of who needs to be there at the building and when. Having extras like chair removal means more people need to be onsite this is more employees at a certain time. which means more money. Just know that there is much more involved then what you are stating. -
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