The Perfect Dress Reviews

Reviews

• Shanda Sent on 03/09/2017
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Beautiful selection here! I loved them!

  Beautiful selection here! I loved them!
• 
  User2169919 Sent on 06/08/2015
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  At the last minute I needed a veil and The Perfect Dress came through. Amazing service!

  At the last minute I needed a veil and The Perfect Dress came through. Amazing service!
• 
  User1628410 Sent on 05/22/2014
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  I went to several different stores looking for the perfect dress and I definitely found it here! They encourage you to come in as often as you want to try your dress on. This helped reassure me when I questioned my decision. I can't wait to wear my perfect dress!!!

  I went to several different stores looking for the perfect dress and I definitely found it here! They encourage you to come in as often as you want to try your dress on. This helped reassure me when I questioned my decision. I can't wait to wear my perfect dress!!!
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• Heather Sent on 02/07/2017
  4.8 out of 5 rating

  4.8
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    4.5 out of 5 rating
    4.5
  • Professionalism
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Flexibility
    4.5 out of 5 rating
    4.5

  I found the dress of my dreams here for my wedding & at a great price! Such friendly staff too ??

  I found the dress of my dreams here for my wedding & at a great price! Such friendly staff too ??
• Jill Sent on 09/27/2018
  0.5 out of 5 rating

  0.5
  • Quality of service
    0.5 out of 5 rating
    0.5
  • Average response time
    0.5 out of 5 rating
    0.5
  • Professionalism
    0.5 out of 5 rating
    0.5
  • Value
    0.5 out of 5 rating
    0.5
  • Flexibility
    0.5 out of 5 rating
    0.5

  I absolutely would not recommend this place to anyone. While I purchased a beautiful dress from this business, the customer service I received after the fact was not worth my time, energy, or money. I purchased a floor model dress (without any discount offered) and a floor model veil that was slightly pulling away from the comb (again, no discount offered). I was told that the dress would be cleaned and the veil would be fixed after I paid off the dress and before I picked it up. I had called a week before my first fitting to confirm this information and was told everything would be taken care of. When I arrived to pick up the dress, there was still a make up stain in the dress and the veil had not been fixed.
  
  I ultimately chose to use a different seamstress for my alterations because I did not feel comfortable with the seamstress they recommended, Because I was not using their seamstress, they refused to have the dress cleaned and fix the veil - even though I was assured on multiple occasion that these things would be taken care of before I picked my dress up for the first fitting. They are quick to take your money and make promises, but ultimately do not follow through after you're wedged in a tough position.

  I absolutely would not recommend this place to anyone. While I purchased a beautiful dress from this business, the customer service I received after the fact was not worth my time, energy, or money. I purchased a floor model dress (without any discount offered) and a floor model veil that was slightly pulling away from the comb (again, no discount offered). I was told that the dress would be cleaned and the veil would be fixed after I paid off the dress and before I picked it up. I had called a week before my first fitting to confirm this information and was told everything would be taken care of. When I arrived to pick up the dress, there was still a make up stain in the dress and the veil had not been fixed.
  
  I ultimately chose to use a different seamstress for my alterations because I did not feel comfortable with the seamstress they recommended, Because I was not using their seamstress, they refused to have the dress cleaned and fix the veil - even though I was assured on multiple occasion that these things would be taken care of before I picked my dress up for the first fitting. They are quick to take your money and make promises, but ultimately do not follow through after you're wedged in a tough position.