The Prestige Banquet Hall Reviews

Reviews

• Stephen N. Sent on 10/22/2018
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Absolutely Perfect

  The Preatige did a fantastic job with our special day. The facility was gorgeous, the food was fantastic, and the service was outstanding. It's amazing how far they went to make our special day feel like it was special to them as well. If we ever need a venue again, The Prestige will be the first and only call we make.

  The Preatige did a fantastic job with our special day. The facility was gorgeous, the food was fantastic, and the service was outstanding. It's amazing how far they went to make our special day feel like it was special to them as well. If we ever need a venue again, The Prestige will be the first and only call we make.
• Marcy Sent on 12/17/2017
  4.8 out of 5 rating

  4.8
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  We had booked our event with the previous owner and were incredibly skeptical when a few months prior to our event, Prestige came along. This was the best thing that could have happened to our event! From the first call, to the time we happily stumbled out of our reception, we were blown away by the entire staff.
  
  They made major improvements to the venue, came in with some top notch food, and hired the most friendly, professional, and competent staff that I have ever had the pleasure of working with.
  
  They were so flexible and attentive, not one request was denied or met with hesitation. The day of our event, they truly made us feel like we were their main priority, because we were. The staff handling the food and beverage service knew EVERYONE's drink, I do mean everyone. Drinks were waiting for our guests as they approached the bar, empty glasses were replaced with fresh drinks when we weren't even at the bar. This was full-service elevated to the top degree.
  
  Our guests are still raving about the experience and so are we!
  
  Finding a venue is one of the most crucial decisions for your big day. Coming across one without any reviews, or very few can easily turn you away - please don't let that deter you! Give them a call, visit the facility, and you'll be so happy that you did!
  
  I would choose The Prestige Banquet Hall again in a heartbeat!!

  We had booked our event with the previous owner and were incredibly skeptical when a few months prior to our event, Prestige came along. This was the best thing that could have happened to our event! From the first call, to the time we happily stumbled out of our reception, we were blown away by the entire staff.
  
  They made major improvements to the venue, came in with some top notch food, and hired the most friendly, professional, and competent staff that I have ever had the pleasure of working with.
  
  They were so flexible and attentive, not one request was denied or met with hesitation. The day of our event, they truly made us feel like we were their main priority, because we were. The staff handling the food and beverage service knew EVERYONE's drink, I do mean everyone. Drinks were waiting for our guests as they approached the bar, empty glasses were replaced with fresh drinks when we weren't even at the bar. This was full-service elevated to the top degree.
  
  Our guests are still raving about the experience and so are we!
  
  Finding a venue is one of the most crucial decisions for your big day. Coming across one without any reviews, or very few can easily turn you away - please don't let that deter you! Give them a call, visit the facility, and you'll be so happy that you did!
  
  I would choose The Prestige Banquet Hall again in a heartbeat!!
• Mia Sent on 02/10/2022
  4.4 out of 5 rating

  4.4
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Professionalism
    4.0 out of 5 rating
    4.0
  • Value
    4.0 out of 5 rating
    4.0
  • Flexibility
    4.0 out of 5 rating
    4.0

  The prestige banquet hall

  Hello Alice, We would like to thank you and your team for an amazing establishment and courtesy that you guys offered to Owen and I. We had a wonderful time and we've been hearing it from our guests since the wedding that the food was wondering! They said whoever the cook was that seasoned the chicken and mashed potatoes did a great job!❤
  Also as you seen at my wedding, there was an engagement and they will get with guys shortly to plan their special day. I hope that you extend the love that you guys offered us.
  
  Thanks again,
  The Ropers

  Hello Alice, We would like to thank you and your team for an amazing establishment and courtesy that you guys offered to Owen and I. We had a wonderful time and we've been hearing it from our guests since the wedding that the food was wondering! They said whoever the cook was that seasoned the chicken and mashed potatoes did a great job!❤
  Also as you seen at my wedding, there was an engagement and they will get with guys shortly to plan their special day. I hope that you extend the love that you guys offered us.
  
  Thanks again,
  The Ropers
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• Sherry W. Sent on 05/10/2022
  4.2 out of 5 rating

  4.2
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    1.0 out of 5 rating
    1.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Love Journey

  The staff was absolutely amazing. My husband and I enjoyed everything and everyone! Ty so much for allowing us to celebrate our Love Journey at The Prestige Banquet in Allen Park !🥰

  The staff was absolutely amazing. My husband and I enjoyed everything and everyone! Ty so much for allowing us to celebrate our Love Journey at The Prestige Banquet in Allen Park !🥰
• Cheavante A. Sent on 08/30/2021
  1.8 out of 5 rating

  1.8
  • Quality of service
    2.0 out of 5 rating
    2.0
  • Average response time
    1.0 out of 5 rating
    1.0
  • Professionalism
    2.0 out of 5 rating
    2.0
  • Value
    3.0 out of 5 rating
    3.0
  • Flexibility
    1.0 out of 5 rating
    1.0

  Baby shower.

  I had my baby shower about a month ago here and everything started off great and jayden was very sweet and made sure to keep things up to date with me. Before you give your deposit the venue is extremely accommodating but soon as your book that’s when a lot of confusion and miscommunication started. The venue has a policy that they do not reserve or quote promise any of the rooms that could be changed the day of the event it is in the contract even though they write the room down very confusing…. why write down that you get a specific room than change it at anytime?
  Unfortunately they changed my room the week of the event after my decorator did a walk through. I lost money with my decorator because she was accommodating that specific space that they assured us we would have. My guest and the room was really tight even with the pandemic still going on that was not taking into consideration.
  
  After sitting down with the manager who was not sympathetic at all of the change they were willing to switch the room back if I paid close to 3,000 more the week of my event. So unprofessional! No one cares once you pay the money they just want you to deal with it. The day of my event we made the best of it I will say the staff who served us and helped out the day of was really nice. But the process towards the end of the miscommunication was such a bad experience I wouldn’t book with the venue again. I posted pictures because it’s a beautiful venue but they really should understand just because it’s a baby shower or they feel like its just a small event compared to a wedding people spend a lot of money and it’s there special moments MY DECORATOR did a wonderful job with making it work but I wanted to do my another event here prior to my baby shower but I definitely will take my money to another venue. With all that comes with pregnancy this whole situation had me stressed out and so pissed the week of my shower. My advice to management don’t have your employees write a room down if you can change it whenever you want or better yet allow people to pay a rental fee for the actual room, and find a new management that actually care about customer service instead of dismissing the miscommunication like it was nothing.

  I had my baby shower about a month ago here and everything started off great and jayden was very sweet and made sure to keep things up to date with me. Before you give your deposit the venue is extremely accommodating but soon as your book that’s when a lot of confusion and miscommunication started. The venue has a policy that they do not reserve or quote promise any of the rooms that could be changed the day of the event it is in the contract even though they write the room down very confusing…. why write down that you get a specific room than change it at anytime?
  Unfortunately they changed my room the week of the event after my decorator did a walk through. I lost money with my decorator because she was accommodating that specific space that they assured us we would have. My guest and the room was really tight even with the pandemic still going on that was not taking into consideration.
  
  After sitting down with the manager who was not sympathetic at all of the change they were willing to switch the room back if I paid close to 3,000 more the week of my event. So unprofessional! No one cares once you pay the money they just want you to deal with it. The day of my event we made the best of it I will say the staff who served us and helped out the day of was really nice. But the process towards the end of the miscommunication was such a bad experience I wouldn’t book with the venue again. I posted pictures because it’s a beautiful venue but they really should understand just because it’s a baby shower or they feel like its just a small event compared to a wedding people spend a lot of money and it’s there special moments MY DECORATOR did a wonderful job with making it work but I wanted to do my another event here prior to my baby shower but I definitely will take my money to another venue. With all that comes with pregnancy this whole situation had me stressed out and so pissed the week of my shower. My advice to management don’t have your employees write a room down if you can change it whenever you want or better yet allow people to pay a rental fee for the actual room, and find a new management that actually care about customer service instead of dismissing the miscommunication like it was nothing.