The Reef Resorts Reviews
View more informationReviews
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Quality of service 4.9 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4.8 out of 5 rating
Awards
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Featured
Brian Sent on 03/05/20245 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing wedding destination
The Reef Playacar was an amazing experience. Biely and the rest of the wedding staff was ABSOLUTLEY wonderful to work with. If you are planning a destination wedding... this is the place. I can not say enough about how much work Biely did in making our day the most memorable day we could ever imagine. We had our wedding on November 4, 2023 and it was the perfect time to go. The resort was exceptionally clean and all the staff was amazing. We work exclusively with Biely and she was amazing. There was a chance of rain on the day of our wedding and she made everything perfect. We had no concern the moment Biely said "I will take care of everything" and she did. We were able to move from a beach wedding to an inside terrace overlooking the ocean at their sister resort and I have to say, it might have been better than the beach wedding. The setup was perfect. Several of our guest said it was the best wedding they've attended. The flowers, DJ, food and venue was outstanding. I would recommend the resort and Biely services to anyone looking for a great destination wedding.The Reef Playacar was an amazing experience. Biely and the rest of the wedding staff was ABSOLUTLEY wonderful to work with. If you are planning a destination wedding... this is the place. I can not say enough about how much work Biely did in making our day the most memorable day we could ever imagine. We had our wedding on November 4, 2023 and it was the perfect time to go. The resort was exceptionally clean and all the staff was amazing. We work exclusively with Biely and she was amazing. There was a chance of rain on the day of our wedding and she made everything perfect. We had no concern the moment Biely said "I will take care of everything" and she did. We were able to move from a beach wedding to an inside terrace overlooking the ocean at their sister resort and I have to say, it might have been better than the beach wedding. The setup was perfect. Several of our guest said it was the best wedding they've attended. The flowers, DJ, food and venue was outstanding. I would recommend the resort and Biely services to anyone looking for a great destination wedding.The Reef Resorts's reply:
Dear Brian & Stephaniee
Thank you so much
We are so glad to read your happy comments about your wedding experience at The Reef Resorts!!
OMG!! Every time we read an experience like yours we get so excited that we want to repeat it!
We wish you always the best in your loving life!
hugs for both of you
The Team Weddings. -
Quality of service
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Kristy B. Sent on 05/15/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Bradley's 2024
Biely and her team were very great to work with and went above and beyond anything I could have hoped for. There was a chance of rain the day of our wedding we made it through the reception we didn't get to have dinner on the beach cuz a storm did move in but they moved us to the room above the snack shake and it was beautiful the staff allowed us time in between courses never rushed us and gave us privacy. Biely was also going to go out of her way to help us get a souvenir for a friend of ours! Would totally recommend!!!Biely and her team were very great to work with and went above and beyond anything I could have hoped for. There was a chance of rain the day of our wedding we made it through the reception we didn't get to have dinner on the beach cuz a storm did move in but they moved us to the room above the snack shake and it was beautiful the staff allowed us time in between courses never rushed us and gave us privacy. Biely was also going to go out of her way to help us get a souvenir for a friend of ours! Would totally recommend!!!The Reef Resorts's reply:
Dear Brandy & Kristy
Thank you for making us part of a precious moment, we enjoyed it so much too!!!
please come back soon :)
Team The Reef Weddings -
Quality of service
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Josh R. Sent on 02/13/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Wedding Experience!!
Me and my wife had an amazing experience doing a destination wedding at Reef Playacar. The whole experience for us and our guests was very smooth. The wedding day was a breeze. They had everything covered, we could relax and enjoy our big day.Me and my wife had an amazing experience doing a destination wedding at Reef Playacar. The whole experience for us and our guests was very smooth. The wedding day was a breeze. They had everything covered, we could relax and enjoy our big day.-
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+11 photos
The Reef Resorts's reply:
Dear Josh & Vanessa
Thank you so much for your comments, in absolutely we were so glad to be part of your Big Day, and fabulous.
The best always for you!!
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Quality of service
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Jessica A. Sent on 09/09/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Arsenault Wedding 2023
We were lucky enough to get married a few weeks ago at The Reef Coco Beach. Our wedding planner, Biely is the sweetest, most helpful coordinator we could have asked for. I cannot recommend this venue enough as it was more than we could have dreamt of. Service was amazing, food was awesome, dance floor was so cool and the people were the best. Thank you Biely and all involved to make our special day, perfect. - Jess & ChrisWe were lucky enough to get married a few weeks ago at The Reef Coco Beach. Our wedding planner, Biely is the sweetest, most helpful coordinator we could have asked for. I cannot recommend this venue enough as it was more than we could have dreamt of. Service was amazing, food was awesome, dance floor was so cool and the people were the best. Thank you Biely and all involved to make our special day, perfect. - Jess & ChrisThe Reef Resorts's reply:
Dear Mr. and Mrs. Arsenault we are so glad to read your wedding experience it was great! it was a very special moment for us too.
Thank you for trust in us, we hope to see you again very soon.
we wish all the best for you always
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Quality of service
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Alecthe S. Sent on 10/11/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fabulosa Boda
Organizar una Boda en México, desde el extranjero no es tan difícil como pensé, sobre todo siendo los padres del novio, quienes les hicimos la fiesta como Regalo de Bodas.
Solo se invierte tiempo para checar minuciosamente cada detalle y se elige el lugar y el personal adecuado.
Nosotros escogimos el Reff Resort de Playacar. Gracias al apoyo, atención personalizada y experiencia de sus organizadoras de Bodas, la celebración fue todo un éxito. Con su ayuda y asesoría profesional se superaron muy satisfactoriamente algunos inconvenientes que se presentaron durante la organización.
Muchas gracias a Biely, Perla, Victoria y al Chef de cocina Michele que nos deleitó con sus esquicitos platillos tanto en el aperitivo como la cena. Todo estuvo excelente de buena calidad y presentación.
¡¡¡A ellos les hago llegar por este medio nuestras más sinceras felicitaciones, bravo!!! Hacen un fantástico equipo, hemos quedado muy satisfechos por el servicio brindado.
Todos nuestros invitados nacionales y extranjeros nos han expresado su agradecimiento y admiración por la organización de tan lindo y emocionante evento.
Ale y HermannOrganizar una Boda en México, desde el extranjero no es tan difícil como pensé, sobre todo siendo los padres del novio, quienes les hicimos la fiesta como Regalo de Bodas.
Solo se invierte tiempo para checar minuciosamente cada detalle y se elige el lugar y el personal adecuado.
Nosotros escogimos el Reff Resort de Playacar. Gracias al apoyo, atención personalizada y experiencia de sus organizadoras de Bodas, la celebración fue todo un éxito. Con su ayuda y asesoría profesional se superaron muy satisfactoriamente algunos inconvenientes que se presentaron durante la organización.
Muchas gracias a Biely, Perla, Victoria y al Chef de cocina Michele que nos deleitó con sus esquicitos platillos tanto en el aperitivo como la cena. Todo estuvo excelente de buena calidad y presentación.
¡¡¡A ellos les hago llegar por este medio nuestras más sinceras felicitaciones, bravo!!! Hacen un fantástico equipo, hemos quedado muy satisfechos por el servicio brindado.
Todos nuestros invitados nacionales y extranjeros nos han expresado su agradecimiento y admiración por la organización de tan lindo y emocionante evento.
Ale y HermannThe Reef Resorts's reply:
Buen dia Alechte, gracias por tomar su tiempo y dejarnos sus comentarios.
Nos encanta saber que disfrutaron al maximo cada instante de la boda, usted fue un gran elemento para llevarla a cabo. Fue muy grato ver la felicidad de cada uno de ustedes durante toda la boda, que divertido todo!!!
Nos vemos proximamente, en el 1er aniversario! -
Quality of service
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Cody B. Sent on 05/30/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everything was on point!
My wife and I got married at the Reef Playacar on May 6, 2023. The prices were amazing for what we got! Biely and Perla were consistently very helpful, making sure everything was how we wanted it. They did an amazing job! Nothing was missing and nothing was forgotten. If this is where anyone wants to have a beach wedding, you’ll be ecstatic with your results! Hire Biely and Perla, and won’t be disappointed at all! 🙏🏼My wife and I got married at the Reef Playacar on May 6, 2023. The prices were amazing for what we got! Biely and Perla were consistently very helpful, making sure everything was how we wanted it. They did an amazing job! Nothing was missing and nothing was forgotten. If this is where anyone wants to have a beach wedding, you’ll be ecstatic with your results! Hire Biely and Perla, and won’t be disappointed at all! 🙏🏼The Reef Resorts's reply:
Dear Cody & Danielle,
It was a pleasure for us to be part of this important day.
You two deserve the best, you can see from miles the love you have.
Thank you so much for your trus in us and for making us part of this special moment.
The best is about to come!
Wishing you a long and happy marriage. -
Quality of service
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Christina Sent on 12/21/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing venue
I went on a whim booking with them without being able to go and see it in person. I'm so happy I trusted my gut. Because the venue and hotel is amazing! Definitely will be going back for our vacations. They treat you with respect over there and they make their weddings perfect.I went on a whim booking with them without being able to go and see it in person. I'm so happy I trusted my gut. Because the venue and hotel is amazing! Definitely will be going back for our vacations. They treat you with respect over there and they make their weddings perfect.The Reef Resorts's reply:
Dear Christina & Kai,
Thank you so much for your review. Our wedding team had the honor to organized your desired day, and It was a dream come true. You both are a lovely couple who deserved all the shine in their lives. We had the greatest time ever and your guests as well. Of course" we wait four you next holidays!
Our warmest regards,
Weddings Team
Clarisa, Biely, Perla & Julieta -
Quality of service
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Stefania S. Sent on 03/03/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Exceptional !
Clarissa and her team were absolutely extraordinary, their attention to detail and care was beyond expectation! They organised a magical wedding and we cannot thank them enough !Clarissa and her team were absolutely extraordinary, their attention to detail and care was beyond expectation! They organised a magical wedding and we cannot thank them enough ! -
Quality of service
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Ginny B. Sent on 06/14/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding Compliments for The Reef at Coco Beach - April 2021
The staff at this resort was wonderful in helping with our wedding there. They helped with all the planning details from hotel booking, flowers, food and minister. There was not one detail that was missed or that they didn't help make happen. I felt so special as the bride and that was a relief for my husband especially since everything was so easy with the hotel planning team. My day went off without a hitch and that would not have been possible without the wonderful staff there!! Highly recommend this location for events like this!The staff at this resort was wonderful in helping with our wedding there. They helped with all the planning details from hotel booking, flowers, food and minister. There was not one detail that was missed or that they didn't help make happen. I felt so special as the bride and that was a relief for my husband especially since everything was so easy with the hotel planning team. My day went off without a hitch and that would not have been possible without the wonderful staff there!! Highly recommend this location for events like this!-
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+2 photos
The Reef Resorts's reply:
Dear Ginny,
Thank you for your beautiful comment about us!
For us every moment and couple is special!
Thank you for leting us being part of this important day in your lifes!
We look forward to welcome you again!
Best regards,
Perla de Loza
Groups & Events Manager -
Quality of service
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Sana Sent on 05/28/20244.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Reef Coco Beach Wedding Reception-2024
What a fabulous experience at the Reef Coco Beach for our destination wedding! The package had everything we needed and it was very convenient and easy on the big day. The staff were attentive, the food was delicious, the setting was magical, and we had an amazing time. Worth the value and experience, truly appreciate the hard work from the venue to ensure the experience went smoothly and was easy! It's helpful for you to come with a vision and research ideas ahead of time for what you want during your event vs. coming to the venue to come up with the vision (colors/decor/style). It's a lot of preparation but worth the pre-effort! Cheers!What a fabulous experience at the Reef Coco Beach for our destination wedding! The package had everything we needed and it was very convenient and easy on the big day. The staff were attentive, the food was delicious, the setting was magical, and we had an amazing time. Worth the value and experience, truly appreciate the hard work from the venue to ensure the experience went smoothly and was easy! It's helpful for you to come with a vision and research ideas ahead of time for what you want during your event vs. coming to the venue to come up with the vision (colors/decor/style). It's a lot of preparation but worth the pre-effort! Cheers! -
Quality of service
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Laura T. Sent on 07/29/20234.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beach Wedding
Perla was truly lovely to work with. We were showered with treats and champagne and felt special on our Wedding day at The Reef Playacar. Even though it rained, our day was perfect. Thanks, Perla!Perla was truly lovely to work with. We were showered with treats and champagne and felt special on our Wedding day at The Reef Playacar. Even though it rained, our day was perfect. Thanks, Perla!-
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+2 photos
The Reef Resorts's reply:
Dear Laura & Shikar,
It was our pleasure to celebrate with you this beautiful moment!
Wishing you cherish every moment together in the future!
All my best,
Perla de Loza
Groups & Events Manager -
Quality of service
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Kyle Sent on 03/13/20244.4 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Welcome Party
We worked with Perla who was excellent from the get go. Pricing was straight forward and clearly outlined in the contract. The venue is great and had plenty of space for our guests. She was able to bring in an external Mariachi band. We had 7 apps and open bar. We didn’t see too many of the apps and there only seemed to be a single bartender working a larger group. We had welcome drinks included, but with the influx of people arriving at the same time, could have been more prepared. With that being said, these were minor inconveniences. Victoria was great and allowed us to turn down the DJ’s volume for the first hour and ultimately use our own playlist to finish the night. Would recommend for a Welcome or Icebreaker Party as they call it.We worked with Perla who was excellent from the get go. Pricing was straight forward and clearly outlined in the contract. The venue is great and had plenty of space for our guests. She was able to bring in an external Mariachi band. We had 7 apps and open bar. We didn’t see too many of the apps and there only seemed to be a single bartender working a larger group. We had welcome drinks included, but with the influx of people arriving at the same time, could have been more prepared. With that being said, these were minor inconveniences. Victoria was great and allowed us to turn down the DJ’s volume for the first hour and ultimately use our own playlist to finish the night. Would recommend for a Welcome or Icebreaker Party as they call it.The Reef Resorts's reply:
Dear Kyle,
It was a pleasure for me and Victoria to work with you on this Welcome Party. We're happy to hear that you had a great experience with us and that you would recommend our services! Your satisfaction is our top priority, and we appreciate your entire feedback.
We'll take your cooments into consideration and work towards improving our offerings to better meet the needs of our clients.
Thank you again for choosing us for your event, and we hope to have the opportunity to serve you again in the future,
Big hug for you and Jennifer!
Perla de Loza
Groups & Events manager -
Quality of service
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