The Riverside Hotel Reviews

Reviews

• Jamie A. Sent on 06/18/2021
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Loved this place!

  Very nice and friendly hotel right next to the Boise River and the Greenbelt! Great food and near downtown! Highly recommend!

  Very nice and friendly hotel right next to the Boise River and the Greenbelt! Great food and near downtown! Highly recommend!
• Chelsy Sent on 11/30/2016
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  We had our wedding at The Riverside on October 1, 2016. We had our ceremony out in the Rose Garden and had our reception in their banquet hall. The hotel catered for us, housed us as well as our guests, and provided set up and take down for us.
  Our wedding was such an amazing experience and the Catering Sales Manager, Camelyn Gast, was the absolute best thing – and not just because she gave us a dozen cookies every time we met with her (my husband’s favorite part). Ever since our first meeting with her we knew we would be well taken care of. She helped us through everything and promised that they would be able to handle our outrageous friends and family and our guest list of about 350 (about 250 ended up attending). She was candid with us and felt more like a friend helping us plan our wedding than a coordinator. I would go back to The Riverside just to hang out with her again, and my husband and I might just do that one day; also he wants more of those cookies.
  Through our ridiculous amount of alcohol we purchased, one live hip-hop performance, and a couple hundred loud and crazy guests, everything went smoothly. Camelyn (Cami) was there for about 12 hours the day of my wedding. She showed up at my request to help with our ceremony rehearsal, coordinated the ceremony with my photographer, and stayed for a long portion of the night at my reception. I only wish she could have had a drink with us! The kitchen staff made food that was out of this world. My friends and family are still talking about our amazing menu. Also, since I don’t eat meat, only seafood, the kitchen staff made me a plate of shrimp to go with my tortellini. It was heaven.
  I basically handed them all of my decorations and they put them up for me. When we got to our room the night before the wedding we had champagne and strawberries waiting. When we got back to our room after the wedding, the kitchen staff had boxed up some food for us to eat in our room. Many of the front desk staff, kitchen s

  We had our wedding at The Riverside on October 1, 2016. We had our ceremony out in the Rose Garden and had our reception in their banquet hall. The hotel catered for us, housed us as well as our guests, and provided set up and take down for us.
  Our wedding was such an amazing experience and the Catering Sales Manager, Camelyn Gast, was the absolute best thing – and not just because she gave us a dozen cookies every time we met with her (my husband’s favorite part). Ever since our first meeting with her we knew we would be well taken care of. She helped us through everything and promised that they would be able to handle our outrageous friends and family and our guest list of about 350 (about 250 ended up attending). She was candid with us and felt more like a friend helping us plan our wedding than a coordinator. I would go back to The Riverside just to hang out with her again, and my husband and I might just do that one day; also he wants more of those cookies.
  Through our ridiculous amount of alcohol we purchased, one live hip-hop performance, and a couple hundred loud and crazy guests, everything went smoothly. Camelyn (Cami) was there for about 12 hours the day of my wedding. She showed up at my request to help with our ceremony rehearsal, coordinated the ceremony with my photographer, and stayed for a long portion of the night at my reception. I only wish she could have had a drink with us! The kitchen staff made food that was out of this world. My friends and family are still talking about our amazing menu. Also, since I don’t eat meat, only seafood, the kitchen staff made me a plate of shrimp to go with my tortellini. It was heaven.
  I basically handed them all of my decorations and they put them up for me. When we got to our room the night before the wedding we had champagne and strawberries waiting. When we got back to our room after the wedding, the kitchen staff had boxed up some food for us to eat in our room. Many of the front desk staff, kitchen s
• Jennifer Sent on 07/06/2015
  4.9 out of 5 rating

  4.9
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    4.5 out of 5 rating
    4.5
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Toni Callistini, Catering Manager, did an outstanding job (especially dealing with my Mother). The Riverside Hotel has a beautiful ballroom as well as guestrooms along the Boise River. My out of town guests had a wonderful time in the huge salt water pool as well as a wonderful party in the ballroom for 180 people.

  Toni Callistini, Catering Manager, did an outstanding job (especially dealing with my Mother). The Riverside Hotel has a beautiful ballroom as well as guestrooms along the Boise River. My out of town guests had a wonderful time in the huge salt water pool as well as a wonderful party in the ballroom for 180 people.
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• Haley Sent on 09/06/2019
  4.8 out of 5 rating

  4.8
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    4.0 out of 5 rating
    4.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Great Customer service

  They did an amazing job and kept things moving along.

  They did an amazing job and kept things moving along.