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The San Luis Resort, Spa, & Conference Center Reviews

The San Luis Resort, Spa, & Conference Center

The San Luis Resort, Spa, & Conference Center

Galveston, TX
4.6 out of 5 rating, 26 Reviews
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Reviews

4.6 out of 5 rating
4.6 out of 5 rating
26 Reviews
91% recommend it
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Awards

26
The San Luis Resort, Spa, & Conference Center 1
The San Luis Resort, Spa, & Conference Center 2
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+18 User photos
The San Luis Resort, Spa, & Conference Center 4
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    Stephanie Sent on 08/17/2018
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    Venue-We cannot even begin to say how amazing this venue was for my husband and I. Stacey Mitchell and her staff are top notch. She went above and beyond to ensure that everything was perfect for our big day. Everyone, and I mean everyone said that the food was the best they ever had at a wedding! The Grand Ballroom was stunning, and our ceremony on the lawn was so dreamy. They offer such an affordable food and bar package! The San Luis, is definitely a gem for the Galveston/Houston area!! You won’t regret having your wedding there!

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  • Kristen
    Kristen Sent on 08/06/2016
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    Our wedding was FLAWLESS thanks to the amazing staff at the San Luis. Stacey, our wedding coordinator, was on the ball. She is such a sweetheart and flexible to our requests. It was VERY hot out so they put a couple water stations out with beautiful fruit. Martin made sure we were eating because trust me, it is very easy to get distracted. I just cannot say enough how impressed I was with this venue. The service level goes far beyond what you would expect!
  • Angel
    Angel Sent on 10/26/2015
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    I married at the San Luis on 10-10-15. Throughout our 1.5 year engagement process, Stacey Mitchell (asst. catering director) was AMAZING. She walked me thru every single step, didn't complain once about my constant (and sometimes repeated) questions and genuinely made the whole ventue & catering experience extremely easy. The hotel grounds are GORGEOUS - we married in the outdoor Gazebo facing the ocean and had our reception in the Main Sail Salon ballroom. They comped our wedding night for free, gave me a guest block wihthout contract and have the BEST food and alcohol minimum for what I was looking for and trust me I must have viewed at least 15 venues. $5000.00 for a Saturday nite is nearly unheard of and considering how gorgeous the place is and how easy it was to plan there, I would choose the San Luis over and over again. We got all our makeup done at the salon - painless process - Jaleesa Franklin (salon manager) handled every single aspect with amazing grace (including my numerous changes and bridemaid additions). Overall I give the San Luis Hotel & Resort in Galveston TX 5+ stars - they were incredible from start to finish - even worked with me on budget and weather concerns. We had a food tasting that was incredible and again, if I could give more stars I would. You can't go wrong here. It was phenomonal!
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  • User2411265 Sent on 11/05/2015
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    I got married at the San Luis and it was the best decision I could have made. We wanted a reasonably priced venue that all of our out of town guests could stay at. The San Luis was PERFECT. Everyone who stayed there had nothing but wonderful things to say. EVERYONE said the resort was perfect and the entire weekend was phenomenal. We all made use of the pool and H2O bar throughout the weekend which allowed everyone to spend time together outside of the 4 hour wedding window. We got married on the lawn at the Gazebo and it was beautiful. Our reception was held inside and it was equally as wonderful. The food was amazing and we got so many compliments on how delicious it was and how beautiful the entire wedding turned out. The San Luis was the best decision we made during our wedding planning process (aside from one another, of course!)
  • User2036224 Sent on 02/10/2015
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    Everyone at the San Luis are great to work with, starting with the event coordinator to the staff that were helping the day of my wedding. Everything was perfect for my special day!!!
  • User1658076 Sent on 06/11/2014
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    Superior customer service by all staff. Had our ceremony and reception here and they both far exceeded our expectations. Stacey handled everything and created a very relaxing wedding experience for us both. The dinner was fantastic and the Grand Ballroom was beautiful.
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    Deanna Sent on 06/18/2014
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    Stacey Mitchell and her team were awesome! If we had a question or an issue, she responded promptly and resolved any concerns we had. She kept the wedding organized and on time! We enjoyed working with her. The San Luis is beautiful! Our guests raved about how fantastic the food was. We were very happy with our venue!
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    Tina Sent on 06/06/2014
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    San Luis Report was amazing. We stayed from Wednesday to Sunday at the Club 10 Suite, had our wedding Friday evening and enjoyed everything. We will be back every year for our anniversary. Thank you all for everything you do to make it a wonderful experience.
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    Kelley Sent on 12/16/2011
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    We worked with Michelle at the San Luis to plan our wedding, and it was absolutely a JOY! She helped us plan it to be a true reflection of who we are as a couple :) We had a wonderful experience, and our guests did as well (still raving 6 months later)! Wonderful food, drinks, elegance, & so much fun....What more could you ask for for an island wedding event?!?!?
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    Mari Sent on 08/29/2011
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    This was absolutely the best place to get married on Galveston Island! We booked the hotel about a year in advance. They were very helpful in planning out the itinerary for the evening. All of the catering for dinner was done by their hotel kitchen. The food was amazing- they have tons of options. The pricing was flexible with bar packages and the gazebo. What made things really easy was the list of preferred vendors. All of our vendors came from that list and they knew exactly how things happened at the San Luis, which made for a very stress free day. Stacy Mitchell was our coordinator and she ran a top-of-the-line day for us.
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    Lisa Sent on 05/17/2011
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    I am so happy that I chose the San Luis for my Wedding Ceremony and Reception. The Service was amazing! The catering Manager is very sweet and accomodating and the food was INCREDIBLE. Everything they did for us was wonderful!
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    Melissa Sent on 07/13/2011
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    Stacey Mitchell is excellent. She helped coordinate my event from beginning to end and I loved the grand ballroom at the San Luis. Stacey is very flexible and helpful. Everything went great - very few minor mishaps. Overall a wonderful experience, beautiful ambiance, and delicious food!! Highly recommend!
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    Emily Sent on 07/19/2010
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    I cannot stress how amazing of a job the San Luis did for my wedding! Michelle Beckwith took care of everything!
    You wouldn't believe how many compliments I received on the food, hotel, and linens! You will save so much money by going with the San Luis because you don't need to hire a caterer, coordinator, or linens company. HIGHLY RECOMMENDED!
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    Cathy Sent on 10/21/2009
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    The San Luis is the best! Perfect setting, perfect service, fabulous food, even affordable....but the best thing about the San Luis is Stacey Mitchell, their event coordinator. She is a treasure who handled everything to perfection. Our guests were impressed with how lovely everything was and we all had a wonderful time.
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    Rhozine Sent on 11/09/2007
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    I had a very large wedding. The San Luis was 1 of 3 options in my budget. The Grand Ballroom was gorgeous, and an obvious choice! Since my wedding was so big and in the grand ballroom, I only had to meet a minimum in food and beverage sales, and there was no charge for the room, meaning I didn't have to pay a rental fee for the room, or any of the dinnerware/glassware/napkins, etc. They have thought of every detail. Stacey is amazing, and will help you in every way possible. She even booked the screen through a audio visual company so that we could show a sideshow. I dropped off my own decorations the morning of (favors, seating cards and escort cards, rose petals, coloring books for the kids), and her and her wonderful staff had already put out the decorations exactly as I had asked when I went in to have a sneak peak a few hours later. They provided several things for decorations (tablecloths, picture frame for my bridal portrait, candles, table numbers and stands) which saved me several hundred dollars. They also saved us by providing a brand new bentley to travel in. They picked us up from our church, and then looked like high society in our 'escape'. My husband and I were treated like royalty! We were served first in the buffet. My food was phenomenal. We got the most compliments on the lemon shrimp bow tie pasta. I heard the chicken was dry from a few friends, however I asked for extra sauce, and thought mine was delicious. My plate was overflowing with food. During the menu tasting, it was made very clear that we could choose anything they offered, and they could create any style of dinner service around it. The selection was huge, but I ended up going with one of there menus, with very little changes (regular salad instead of caesar). The San Luis is very flexible with the beverages as well. We weren't sure how much wine our guests would drink since we had 2 kegs. Stacey suggested having a starting max. She came to us when they had 10 bottles left of our max, and asked if we would like any more bottles opened. That was so helpful, because that way we didn't buy to little, and we stopped serving at what we could afford, and at a time (30 minutes after dinner) we were comfortable with. The price seems high when first looking at the San Luis to the modest budget, but it was definitely worth it. And you can customize it to be as expensive or inexpensive as you would like, all while having the expensive look. Lastly, we had a free honeymoon suite. It was decorated with rose petals everywhere! It was sooo beautiful! We also had champagne and chocolate covered strawberries in our room. It was magical!
  • Jamie
    Jamie B. Sent on 05/18/2019
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    Amazing Venue!

    I worked with Stacey Mitchel who is the event coordinator at the hotel and she did an amazing job on making sure I got the best value for my budget and worked the day of to make sure everything was set up correctly.
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  • User6618253 Sent on 05/01/2014
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    Beautiful place! Our wedding looked so awesome! I had some trouble getting the people to respond back to my emails at first but when we got closer to the date they would get back to me.
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    Michelle Sent on 07/17/2012
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    The catering manager Michelle was so fun to work with!! The venue was perfect! Great place!!
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    Brook Sent on 09/28/2015
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    The wedding day flowed smoothly and was just perfect. It was a little expensive, but for the hotel that's what you get. The reception food was great!
    I did have some troubles getting ahold of the catering director and staff, but that is just because they are very busy. They do lots of weddings and this all worked out in the end because the day was perfect !!!
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    Nicole Sent on 12/27/2013
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    The San Luis is a gorgeous venue for a glamorous wedding. The ceremony options aren't the most private but they are truly stunning. Overall, a great deal for an upscale wedding.
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    Teri Sent on 11/16/2012
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    The San Luis is a beautiful venue but a bit strict and return calls or emails right away for the price you pay. All in all it is a great location and the gazebo area we had our ceremony overlooking the ocean is wonderful. I would recommend it for the beauty alone since Houston does not have to many venues like this to offer. The food was also very good. I do think my florist Fantasy Florals really make the room even more beautiful.
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    Julia Sent on 08/15/2011
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    Our day had a little confusion and miscommunication, but overall it was a fun time and the staff was great and quick to respond to our needs and last minute changes. We can't wait to see our pictures! Michelle Beckwith responded so quickly to any needs and questions, and the banquet arch was great as well!! The food was delicious and the service was great. It was a beautiful sunny day for our wedding ceremony!
  • Alessandra
    Alessandra Sent on 01/24/2012
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    The Restaurant attached to the hotel was a nice place to have the rehearsal dinner. Although the service was a little slow.
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    Sara Sent on 10/15/2008
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    I was supposed to have my wedding here at the San Luis but the hurricane had other plans. They did a great job on relocating me to another spot and if my wedding was there, I would of had a great wedding.
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    Brenda Sent on 11/08/2011
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    There were ups and downs about The San Luis. Picking this location is really going to depend on what the bride and groom are looking for.

    First of all the coordinator Stacey Mitchell is WONDERFUL! She was very responsive to all of my questions and was more than willing to help out with the details. Also, the food was the best wedding food I have ever had. Which was very important to us. They are conveniently located on the island and it was pretty easy for everyone to find a place to stay.

    The down side to the resort is that the lobby and mainsail ballroom is pretty outdated; as well as, the rooms in the hotel. Its slightly disappointing considering the amount that my guest had to pay to stay there. Another down side is that the spa doesn't offer group discounts to the bride and her party or family. I had a total of 6 ladies that had hair and make up done in the spa and I didn't receive a discount. Most other companies will offer this. Therefore, I would suggest hiring outside stylist for hair and make up. I was also upset that instead of putting my cake topper in a fridge they left it out in my room that doesn't have a fridge. Needless to say all of the frosting and filling melted.

    If I had to do it again I probably would not choose The San Luis. Mainly because I feel there are other locations that have been more updated. But as I said there were some really great things about them.

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