The Sanctuary Reviews

The Sanctuary

McKinney, TX

4.9 out of 5 rating, 15 Reviews

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4.9 out of 5 rating

15 Reviews

98% recommend it

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Quality of service
4.9 out of 5 rating
Average response time
4.8 out of 5 rating
Professionalism
4.9 out of 5 rating
Value
4.9 out of 5 rating
Flexibility
4.9 out of 5 rating

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4.9/5 15 reviews

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4.8/5 214 reviews

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Joan M. Sent on 09/10/2023

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The Perfect Setting for Receptions and Weddings

Great acoustics, stage for special presentations, spacious area for creative decorations and table arrangements, beautiful and clean bathrooms, excellent parking availability, and professional leadership provided by Jennifer, Event Manager

Great acoustics, stage for special presentations, spacious area for creative decorations and table arrangements, beautiful and clean bathrooms, excellent parking availability, and professional leadership provided by Jennifer, Event Manager
Lakeicee T. Sent on 09/03/2023

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The Sanctuary is an AMAZING place!!!!

Please book now. Won’t regret it!

Please book now. Won’t regret it!
- +2 photos
The Sanctuary's reply:

Thank you so much for your kind words and for choosing our venue to celebrate such a special occasion! We're thrilled to hear that you had a wonderful time at the birthday party and that our venue met your expectations.

It was our pleasure to host your event, and we're delighted that everything went smoothly. We strive to provide a memorable experience for all our guests, and your positive feedback is truly appreciated by our entire team.
Mike M. Sent on 08/20/2023

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The sanctuary was a blessing.

Amazing, upscale, & intimate place. Great detailing throughout. Staff was incredible and extremely accommodating.

Amazing, upscale, & intimate place. Great detailing throughout. Staff was incredible and extremely accommodating.

Nikita H. Sent on 07/28/2022

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Excellent venue and service

The Sanctuary is an excellent venue for any event. It’s spacious and beautiful. It even has a theatrical stage. The interior gives a Croatian/Italian feel. The owner, Jennifer is very supportive and will work with you to make sure that you have a positive experience. I highly recommend!!

The Sanctuary is an excellent venue for any event. It’s spacious and beautiful. It even has a theatrical stage. The interior gives a Croatian/Italian feel. The owner, Jennifer is very supportive and will work with you to make sure that you have a positive experience. I highly recommend!!

The Sanctuary's reply:

Nikita,
It was a pleasure to work with you! Thank you for your kind words and 5 star review!
Jennifer
Lesa P. Sent on 08/03/2022

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The best experience possible!

If you're looking for magical ambience, attention to detail, outstanding communication and expertise to make your wedding flow like a dream, this is the venue for you!

If you're looking for magical ambience, attention to detail, outstanding communication and expertise to make your wedding flow like a dream, this is the venue for you!

The Sanctuary's reply:

Thank you so much for your 5 star review! Your reception was outstanding! The floral decor was just stunning, as well as the bride!! We loved how much your guest enjoyed the reception!!
Gere D. Sent on 02/24/2022

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The best ever!

This was the PERFECT venue for our 1920s themed party! Jennifer and Conner were just fantastic to work with. They were able to adjust some of the plans on the fly without our attendance noticing. They really went above and beyond to provide excellent service and did it with top notch professionalism. We will be hosting many more events here!

This was the PERFECT venue for our 1920s themed party! Jennifer and Conner were just fantastic to work with. They were able to adjust some of the plans on the fly without our attendance noticing. They really went above and beyond to provide excellent service and did it with top notch professionalism. We will be hosting many more events here!
The Sanctuary's reply:

Gere,
You truly know who to put on an event! It was our pleasure to host your spectacular event!
Jennifer
Ebony Sent on 03/18/2021

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Beautiful!!!!

The Sanctuary was perfect and is just so beautiful you Don’t need much decor! I loved the ambiance and our DJ sounded amazing there! Loved it.

The Sanctuary was perfect and is just so beautiful you Don’t need much decor! I loved the ambiance and our DJ sounded amazing there! Loved it.

The Sanctuary's reply:

Ebony,
Thank you! We loved watching your vision come to life at The Sanctuary! Your first dance "in the clouds" was stunning!
The G. Sent on 06/14/2020

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Fairytale space!

This is a beautiful space that you can make your own, it was perfect for the glamourous, fairytale reception that my daughter envisioned! Please don't hesitate to use their in house caterer, Sterling. The head director of catering Megan Lam is a woman you want to work with. She will help you with table layout, menus, she goes the extra mile and has such a kind heart! We had tables set for about 126 people, using the stage for the head table, everyone downstairs with a dance floor ; it was perfectly sized for our crowd! Don't hesitate to look it over, especially if you are using Bella Donna Chapel for ceremony, it’s in the same complex as the chapel, a short walk or drive over.

This is a beautiful space that you can make your own, it was perfect for the glamourous, fairytale reception that my daughter envisioned! Please don't hesitate to use their in house caterer, Sterling. The head director of catering Megan Lam is a woman you want to work with. She will help you with table layout, menus, she goes the extra mile and has such a kind heart! We had tables set for about 126 people, using the stage for the head table, everyone downstairs with a dance floor ; it was perfectly sized for our crowd! Don't hesitate to look it over, especially if you are using Bella Donna Chapel for ceremony, it’s in the same complex as the chapel, a short walk or drive over.

The Sanctuary's reply:

We are so grateful for your 5- star review! We really appreciate you taking the time out to share your experience with us and the community—and we agree, Megan is truly a gem to have on our team and Sterling always takes it above and beyond! We count ourselves lucky for customers like you. We loved assisting and watching your vision for the perfect wedding reception come to life at The Sanctuary! Your tablescape and decor were stunning! Your event was first class all the way and we at The Sanctuary were proud to be a part of it!
Carrie C. Sent on 09/23/2019

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A well-oiled machine

The professionalism and knowledge of the staff puts everyone at ease from start to finish. The space is absolutely beautiful and we loved having Megan organizing. It was absolutely worth it to book the bridal room for the day; it allowed us to store our things there and get ready as we saw the main floor transform into the rehearsal space.

The professionalism and knowledge of the staff puts everyone at ease from start to finish. The space is absolutely beautiful and we loved having Megan organizing. It was absolutely worth it to book the bridal room for the day; it allowed us to store our things there and get ready as we saw the main floor transform into the rehearsal space.

The Sanctuary's reply:

Carrie,
It was a pleasure to have your event at the Sanctuary! Thank you for your kind words. We love watching the venue as our clients vision comes to life as well!
Jennifer
Bailey Sent on 09/07/2019

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Wonderful!

The Sanctuary was AMAZING! I had my reception here and it turned out great!
Jennifer and Morgan made sure everything was set up on time and to our expectations! They checked in with us every step of the way and followed up with us as well! The Sanctuary is BEAUTIFUL, and very roomy as well.

The Sanctuary was AMAZING! I had my reception here and it turned out great!
Jennifer and Morgan made sure everything was set up on time and to our expectations! They checked in with us every step of the way and followed up with us as well! The Sanctuary is BEAUTIFUL, and very roomy as well.
- +3 photos
Tea Sent on 08/11/2019

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Wonderful venue

This was an incredible location for our wedding reception! The space felt wonderful, it was wonderfully lit in my preferred color, and there was plenty of room for dancing and for sit-down dinner. There was a separate space for our vendor team to go and relax, the staff was professional and everything was where it was supposed to be and running smoothly. I was really happy with the entire reception and this location with all the vendor they recommended was a perfect choice.

This was an incredible location for our wedding reception! The space felt wonderful, it was wonderfully lit in my preferred color, and there was plenty of room for dancing and for sit-down dinner. There was a separate space for our vendor team to go and relax, the staff was professional and everything was where it was supposed to be and running smoothly. I was really happy with the entire reception and this location with all the vendor they recommended was a perfect choice.
Holly Sent on 01/19/2015

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Christina was amazing! We loved our experience at the Sanctuary, everything went smoothly at our reception. Christina worked with us and our vendors closely from the beginning to ensure a smooth process planning for the big day!

Christina was amazing! We loved our experience at the Sanctuary, everything went smoothly at our reception. Christina worked with us and our vendors closely from the beginning to ensure a smooth process planning for the big day!
Stacy Sent on 01/10/2015

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My reception turned out better than expected. The staff that worked it were all very hard working and courteous, and in the planning leading up to it Christina was extremely helpful in getting all my vendors lined up, and keeping in contact with them to make sure everything went smoothly.

My reception turned out better than expected. The staff that worked it were all very hard working and courteous, and in the planning leading up to it Christina was extremely helpful in getting all my vendors lined up, and keeping in contact with them to make sure everything went smoothly.
Michelle Z. Sent on 05/20/2024

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Great service

This vendor was very flexible with our budget which we appreciated. Communication was a bit rocky in that I would receive emails asking for payments when I already did but I assume that's related to the contract website, not the vendor itself. The event director who was in charge of our event the night of was not very knowledgeable about the AV system (which we were made aware of in advance), but they were very friendly and checked in that everything was okay throughout the evening. We greatly appreciated that the vendor put linens for us in advance and the site itself was wonderful. Overall this venue and the service was great and perfect for our event.

This vendor was very flexible with our budget which we appreciated. Communication was a bit rocky in that I would receive emails asking for payments when I already did but I assume that's related to the contract website, not the vendor itself. The event director who was in charge of our event the night of was not very knowledgeable about the AV system (which we were made aware of in advance), but they were very friendly and checked in that everything was okay throughout the evening. We greatly appreciated that the vendor put linens for us in advance and the site itself was wonderful. Overall this venue and the service was great and perfect for our event.

The Sanctuary's reply:

We're delighted to hear that you were happy with the overall service we provided. We apologize for the miscommunication regarding the payment emails; these emails are automated and we will certainly look into this issue to prevent it from happening in the future.

We acknowledge your comments about the AV system. We request media in advance of your event date because it can be tricky to problem solve media on the day of the event during set up and appreciate your understanding and patience.
We're pleased that you found our venue wonderful. Your satisfaction is important to us, and we're glad that our efforts contributed to a successful event. Thank you again for your kind words and constructive feedback. We look forward to having you at The Sanctuary again!
Jean M. Sent on 01/19/2015

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Overall experience was very positive. Some service issues impacted the night of the event, but all in all it was a lovely evening. Christina was very helpful during the planning process.

Overall experience was very positive. Some service issues impacted the night of the event, but all in all it was a lovely evening. Christina was very helpful during the planning process.

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