The Secret Garden Reviews
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Reviews
4.8 out of 5 rating
4.8 Excellent
4.8 out of 5 rating
53 Reviews
96% recommend it
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Quality of service 4.7 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.8 out of 5 rating
Awards
53
![WeddingWire Couples' Choice Awards 2017 Winner](https://www.weddingwire.com/assets/img/badges/2017-en_US.png)
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![The Secret Garden 1](https://cdn0.weddingwire.com/review/3079/original/640/jpg/1089703.jpeg)
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+5
User photos
![The Secret Garden 4](https://cdn0.weddingwire.com/review/4512/original/640/jpg/272154.jpeg)
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Kelsey E. Sent on 11/12/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful flowers, excellent service!
The employees at The Secret Garden are so knowledgeable about floral arrangements and genuinely care about making their clients happy. They executed my vision perfectly. All of my floral arrangements were gorgeous.The employees at The Secret Garden are so knowledgeable about floral arrangements and genuinely care about making their clients happy. They executed my vision perfectly. All of my floral arrangements were gorgeous. -
Quality of service
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Jenna P. Sent on 03/19/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect Flowers for our Perfect Day!! Thank you so much, The Secret Garden!
The Secret Garden is a local, favorite flower shop for myself and my family, and when I started planning my wedding in KY (while living in Boston) they were the first vendor I booked for our big day!! The team at Secret Garden (specifically, Janet :) were absolutely amazing from start to finish -- she listened, looked at a million photos, and included me in every decision to ensure my flowers were actually how I had imagined them - and they were PERFECT! We truly can't thank Janet, and the rest of the The Secret Garden team, enough for their help - they do exceptional work and I would highly recommend them to everyone!!The Secret Garden is a local, favorite flower shop for myself and my family, and when I started planning my wedding in KY (while living in Boston) they were the first vendor I booked for our big day!! The team at Secret Garden (specifically, Janet :) were absolutely amazing from start to finish -- she listened, looked at a million photos, and included me in every decision to ensure my flowers were actually how I had imagined them - and they were PERFECT! We truly can't thank Janet, and the rest of the The Secret Garden team, enough for their help - they do exceptional work and I would highly recommend them to everyone!! -
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Lindsay C. Sent on 08/21/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Executed the vision for a reasonable price
The Secret Garden did BEAUTIFUL flowers for our wedding. I cried when I saw my bouquet, and they made our reception look like a greenery-lover's dream. I sent inspiration photos, and they perfectly executed our vision. All of the pricing was extremely reasonable, and they were easy to work with.The Secret Garden did BEAUTIFUL flowers for our wedding. I cried when I saw my bouquet, and they made our reception look like a greenery-lover's dream. I sent inspiration photos, and they perfectly executed our vision. All of the pricing was extremely reasonable, and they were easy to work with. -
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Alicia Sent on 05/01/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful flowers at a great price!
My flowers were gorgeous. The Secret Garden was so very helpful in trying to keep our costs down! I’ll be honest, flowers were not on my top priority list as far as the budget was concerned, but when I came in with low expectations of what I could afford compared to what I wanted in my flowers, they gave me some beautiful alternative selections very similar to what I chose at a much more affordable cost! Truly beautiful for such a great price!My flowers were gorgeous. The Secret Garden was so very helpful in trying to keep our costs down! I’ll be honest, flowers were not on my top priority list as far as the budget was concerned, but when I came in with low expectations of what I could afford compared to what I wanted in my flowers, they gave me some beautiful alternative selections very similar to what I chose at a much more affordable cost! Truly beautiful for such a great price! -
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Amy Q. Sent on 06/24/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
beautiful work
They do gorgeous work! my flowers were awesome and I loved them! They did the flowers for the tables as well and it was simply stunning!!!They do gorgeous work! my flowers were awesome and I loved them! They did the flowers for the tables as well and it was simply stunning!!! -
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Bridget Sent on 08/03/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I loved my flowers on my wedding day, but it didn’t start out that way! Even though the trial bouquet was what I asked for, it wasn’t what I imagined. Secret Garden worked with me a lot and in the end, I was thrilled!I loved my flowers on my wedding day, but it didn’t start out that way! Even though the trial bouquet was what I asked for, it wasn’t what I imagined. Secret Garden worked with me a lot and in the end, I was thrilled! -
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Lori Sent on 12/03/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I think the flowers were one of the best parts of our wedding. They were so beautiful! I cried when I saw my bouquet! They helped us choose flowers that were within our budget, allowed for changes/requests as we got closer to the wedding, and in general were just so helpful. My only complaint was the high delivery fee for a Sunday wedding. That was really disappointing.I think the flowers were one of the best parts of our wedding. They were so beautiful! I cried when I saw my bouquet! They helped us choose flowers that were within our budget, allowed for changes/requests as we got closer to the wedding, and in general were just so helpful. My only complaint was the high delivery fee for a Sunday wedding. That was really disappointing. -
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Mary B. Sent on 03/06/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I was thrilled to find this great place to get flowers for my daughter's wedding within my budget. They listened to what I wanted and fulfilled the order beautifully. I was very budget conscience and The Secret garden was able to give me what I wanted at a lower price then an online DIY website. I have also witnessed flowers they have done at a high end wedding that were absolutely gorgeous!I was thrilled to find this great place to get flowers for my daughter's wedding within my budget. They listened to what I wanted and fulfilled the order beautifully. I was very budget conscience and The Secret garden was able to give me what I wanted at a lower price then an online DIY website. I have also witnessed flowers they have done at a high end wedding that were absolutely gorgeous! -
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Rebecca Sent on 01/08/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This place was absolutely perfect. We changed what we needed so many times and they were constantly polite and worked with us so well. They allowed us to pick things us a day early but also have others delivered the next day. Their rental selection for vases is fantastic and so well priced. On top of all of that, our flowers were absolutely stunning! I could not have imagined a more beautiful bouquet. They even mounted pictures of my deceased grandparents throughout the bouquet so that they were with me on my big day. Could not have asked for a better florist for our wedding!This place was absolutely perfect. We changed what we needed so many times and they were constantly polite and worked with us so well. They allowed us to pick things us a day early but also have others delivered the next day. Their rental selection for vases is fantastic and so well priced. On top of all of that, our flowers were absolutely stunning! I could not have imagined a more beautiful bouquet. They even mounted pictures of my deceased grandparents throughout the bouquet so that they were with me on my big day. Could not have asked for a better florist for our wedding! -
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Rebecca Sent on 11/13/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I loved my flowers from The Secret Garden! I got a lot of compliments on them. They lasted all day/night and did not fall apart. They were very beautifully arranged. They had just the right amount of color and texture to them. This is also one of the more affordable companies in the greater Cincinnati area. Janet helped us select our flowers and gave us suggestions and ideas since we don't know anything about flowers. Everything went really smoothly! They did my bride bouquet, 7 bridesmaids bouquets, 11 boutonnieres, 10 centerpieces, 2 corsages, and 2 stemmed roses (for handing to mothers during the ceremony) and delivered everything to our hotel and to our venue for $1100. I would definitely recommend this company for your wedding, shower, or any other event!I loved my flowers from The Secret Garden! I got a lot of compliments on them. They lasted all day/night and did not fall apart. They were very beautifully arranged. They had just the right amount of color and texture to them. This is also one of the more affordable companies in the greater Cincinnati area. Janet helped us select our flowers and gave us suggestions and ideas since we don't know anything about flowers. Everything went really smoothly! They did my bride bouquet, 7 bridesmaids bouquets, 11 boutonnieres, 10 centerpieces, 2 corsages, and 2 stemmed roses (for handing to mothers during the ceremony) and delivered everything to our hotel and to our venue for $1100. I would definitely recommend this company for your wedding, shower, or any other event! -
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User2899705 Sent on 12/08/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful flowers! Delivered right to the church. Helped me bring my vision to life when I do not know much about flowers!Beautiful flowers! Delivered right to the church. Helped me bring my vision to life when I do not know much about flowers! -
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Rachel Sent on 09/30/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Secret Garden is a GEM! They were the florist for my brother & sister-in-law's wedding, so I knew they were going to be great! Janet is wonderful to work with and during my initial consultation, when I couldn't visualize how my bouquet was going to look, she pulled out different flowers and grouped them together for me to look at to help me make a decision. They are very reasonably priced and I was thrilled with the flowers from our wedding day, especially my bouquet! I highly recommend them & will use them in the future for other floral needs!The Secret Garden is a GEM! They were the florist for my brother & sister-in-law's wedding, so I knew they were going to be great! Janet is wonderful to work with and during my initial consultation, when I couldn't visualize how my bouquet was going to look, she pulled out different flowers and grouped them together for me to look at to help me make a decision. They are very reasonably priced and I was thrilled with the flowers from our wedding day, especially my bouquet! I highly recommend them & will use them in the future for other floral needs! -
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Liz Sent on 09/10/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I'm going to gush a bit. We used Secret Garden on a recommendation. My husband and I sat down with the florist, not really knowing what we were doing. My daughter was on the phone and had sent some photos of what she was thinking about. With that, they ran with it. The theme was sunflowers. They nailed it. Bouquets were amazing. We were doing bulk flowers for the centerpieces. We probably ordered too many baby breaths, but those were cheap. All in all, very happy.I'm going to gush a bit. We used Secret Garden on a recommendation. My husband and I sat down with the florist, not really knowing what we were doing. My daughter was on the phone and had sent some photos of what she was thinking about. With that, they ran with it. The theme was sunflowers. They nailed it. Bouquets were amazing. We were doing bulk flowers for the centerpieces. We probably ordered too many baby breaths, but those were cheap. All in all, very happy. -
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Jennifer Sent on 08/17/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We used The Secret Garden at the recommendation of our cake person. We were SO pleased with the beautiful arrangements and arch way decor! We have gotten so many compliments on how beautiful and fresh the flowers looked. They were very responsive, worked with me on changes needed throughout the process, and the end result was better than I had imagined. Thanks again the The Secret Garden, I would highly recommend to everyone!We used The Secret Garden at the recommendation of our cake person. We were SO pleased with the beautiful arrangements and arch way decor! We have gotten so many compliments on how beautiful and fresh the flowers looked. They were very responsive, worked with me on changes needed throughout the process, and the end result was better than I had imagined. Thanks again the The Secret Garden, I would highly recommend to everyone! -
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Jessica Sent on 06/20/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Despite this place's homely appearance, it simply cannot be beat. Caring, understanding consultants with a vast knowledge of what they do, paired with unparalleled customer service. The entirety of our floral bill, including a throw away bouquet, flowers for our mothers and other family members, decorating the arch at our venue, all the reception flowers, and mine and the bridal party's came to $900. $900! We'd been quoted upwards of $3,000 elsewhere! Wonderful experience and I would recommend them to anyone!Despite this place's homely appearance, it simply cannot be beat. Caring, understanding consultants with a vast knowledge of what they do, paired with unparalleled customer service. The entirety of our floral bill, including a throw away bouquet, flowers for our mothers and other family members, decorating the arch at our venue, all the reception flowers, and mine and the bridal party's came to $900. $900! We'd been quoted upwards of $3,000 elsewhere! Wonderful experience and I would recommend them to anyone! -
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Keri Sent on 07/16/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Secret Garden did an incredible job taking my vision and executing it better than I ever could have imagined. My bridal bouquet was a mix of fresh flowers and fillers with brooches placed throughout. I was blown away when I saw my bouquet, so happy! I highly recommend the Secret Garden.
The Secret Garden did an incredible job taking my vision and executing it better than I ever could have imagined. My bridal bouquet was a mix of fresh flowers and fillers with brooches placed throughout. I was blown away when I saw my bouquet, so happy! I highly recommend the Secret Garden.
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User2150084 Sent on 05/27/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Beautiful flowers, great valueBeautiful flowers, great value -
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River Sent on 11/15/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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We were referred to the secret garden by justin from advantage tent rental, we were so impressed with just we new he would not steer us wrong. Not only were the flowers beautiful, they have great pricingWe were referred to the secret garden by justin from advantage tent rental, we were so impressed with just we new he would not steer us wrong. Not only were the flowers beautiful, they have great pricing -
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Lauren Sent on 10/10/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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The Secret Garden is Cincinnati's best kept secret. You cannot get more beautiful flowers at a better price anywhere! Their office isn't fancy but their product sure is. They did an incredible job taking my vision and executing it better than I ever could have imagined. Thank you so much to the Secret Garden team for the most gorgeous floral arrangements!The Secret Garden is Cincinnati's best kept secret. You cannot get more beautiful flowers at a better price anywhere! Their office isn't fancy but their product sure is. They did an incredible job taking my vision and executing it better than I ever could have imagined. Thank you so much to the Secret Garden team for the most gorgeous floral arrangements! -
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Jennifer Sent on 09/02/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Secret Garden did a fabulous job for my daughter's wedding! After changing our mind several times, Janet was always nice and flexible. The flowers arrived promptly and absolutely beautiful! They were way more beautiful than the Pinterest picture I showed Janet. I would highly recommend Secret Garden for any occasion!Secret Garden did a fabulous job for my daughter's wedding! After changing our mind several times, Janet was always nice and flexible. The flowers arrived promptly and absolutely beautiful! They were way more beautiful than the Pinterest picture I showed Janet. I would highly recommend Secret Garden for any occasion! -
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User1896879 Sent on 10/30/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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I was very pleased with our flowers and the price was very reasonable. Janet, one of the owners, met with us and went over all of the details of our ceremony to make sure we had all of our needs met.I was very pleased with our flowers and the price was very reasonable. Janet, one of the owners, met with us and went over all of the details of our ceremony to make sure we had all of our needs met. -
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Liz Sent on 01/27/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Secret Garden in Florence was amazing. All I did was tell them my ideas (I will admit I do not know much about flowers so a lot of my description was very vague) and they produced gorgeous bouquets. The price was awesome too.Secret Garden in Florence was amazing. All I did was tell them my ideas (I will admit I do not know much about flowers so a lot of my description was very vague) and they produced gorgeous bouquets. The price was awesome too. -
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Nancy Sent on 08/02/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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The flowers were fresh and beautiful.The flowers were fresh and beautiful. -
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Donna Sent on 07/22/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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The Secret Garden is a wonderful florist to work with. When we were not sure of what we wanted, They were very helpful. They have thousands of pictures to look at to give you ideas and work with you to come up with what you want. Their prices are very reasonable too! I also liked that they will make samples of table center pieces or bouquets. We used these at a bridal shower. We were able to see before the wedding exactly what our arrangements would look like. If we didn't like something about the samples, we could make any changes we wanted. (We did have to pay for the samples.) The Secret Garden made our wedding beautiful!!! Thanks to everyone at the Secret Garden!The Secret Garden is a wonderful florist to work with. When we were not sure of what we wanted, They were very helpful. They have thousands of pictures to look at to give you ideas and work with you to come up with what you want. Their prices are very reasonable too! I also liked that they will make samples of table center pieces or bouquets. We used these at a bridal shower. We were able to see before the wedding exactly what our arrangements would look like. If we didn't like something about the samples, we could make any changes we wanted. (We did have to pay for the samples.) The Secret Garden made our wedding beautiful!!! Thanks to everyone at the Secret Garden! -
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Lori Sent on 12/09/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The flowers were absolutely gorgeous and they even packaged them up for travel from KY to Florida.The flowers were absolutely gorgeous and they even packaged them up for travel from KY to Florida. -
Quality of service
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