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The Stationery Studio Reviews

The Stationery Studio

The Stationery Studio

Buffalo Grove, IL
3.0 out of 5 rating, 4 Reviews
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Reviews

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3.0 out of 5 rating
3.0 out of 5 rating
4 Reviews
60% recommend it
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  • Quality of service
    2.9 out of 5 rating
  • Average response time
    3.1 out of 5 rating
  • Professionalism
    2.6 out of 5 rating
  • Value
    3.5 out of 5 rating
  • Flexibility
    2.8 out of 5 rating
Write a review
  • eva
    3Da1Befff5B5C75E2E99948Ffb230642C19Fac6A Sent on 05/18/2018
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
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      5.0 out of 5 rating
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      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Excellent customer care and lovely product. Great website for designing your stationery needs with many attractive options.

    The Stationery Studio's reply:

    Eva, Thank you for taking the time to review us. We are happy to hear you are so pleased with your purchase and our site!
  • J
    Jen Sent on 02/14/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
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      5.0 out of 5 rating
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      5.0 out of 5 rating
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    I ordered napkins for my niece's wedding and they turned out great. Everyone commented on how nice they were! Arrived in time as well.
  • N
    Nadia Sent on 07/05/2018
    1.6 out of 5 rating
    • Quality of service
      1.5 out of 5 rating
    • Average response time
      2.0 out of 5 rating
    • Professionalism
      0.5 out of 5 rating
    • Value
      3.0 out of 5 rating
    • Flexibility
      1.0 out of 5 rating
    This vendor did not have the inventory to fulfill my color request. I had to compromise my choice colors for my wedding under at tight deadline because their emails to update the order were never received. They were slow in the order and unprofessional in understanding why this would be an issue for my wedding. I do not recommend their services.

    The Stationery Studio's reply:

    Hello Nadia,

    We are very sorry to hear about your experience with us. We do understand that your wedding is a very important day and you expected your order to be no less than perfect. Our customer service specialists Leslie and Sandy have been reaching out to assist you and we hope they can help resolve this. We aim to make our customers satisfied with every order they place.
    • illustration stars

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  • J
    J Sent on 12/30/2015
    0.3 out of 5 rating
    • Quality of service
      0.0 out of 5 rating
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      0.5 out of 5 rating
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    I ordered a self inking stamper for Xmas gift. Guaranteed delivery by 12/21.... Well it never came. And instead of saying...." Sorry we will fix this immediately", They blamed fedex. And I had to respond to emails stating I checked with neighbor's and around the property. I understand that fedex is not under their control...... They should find a better delivery service company if that is the case. I didn't need excuses, I needed the product I paid for!!!

    The Stationery Studio's reply:

    Hello! We just joined WeddingWire and wasn't aware of your review/complaint. We are sorry to hear that you had a bad experience with our company. Unfortunately, FedEx does lose items and it is frustrating as you are waiting for your stamper as a gift. We apologize and realize this comes 10 months later.