The Sweet Lobby Reviews
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4.8 out of 5 rating
4.8 Excellent
4.8 out of 5 rating
7 Reviews
96% recommend it
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Quality of service 4.8 out of 5 rating
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Average response time 4.4 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
7
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Holly Sent on 03/17/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I've always been a huge fan of the Sweet Lobby, so it's no surprise that I immediately thought of them when planning my wedding. Their staff was so easy to work with and very accommodating. We ordered about 5 different flavors, including gluten free and vegan. They even let me order in half-dozen quantities, which was very helpful for the dietary restrictive flavors. And speaking of flavors, they are so creative and delicious! The cupcakes themselves are sweet and rich without feeling overwhelming. (which means you can have 4 or 5 ;) Highly recommended!I've always been a huge fan of the Sweet Lobby, so it's no surprise that I immediately thought of them when planning my wedding. Their staff was so easy to work with and very accommodating. We ordered about 5 different flavors, including gluten free and vegan. They even let me order in half-dozen quantities, which was very helpful for the dietary restrictive flavors. And speaking of flavors, they are so creative and delicious! The cupcakes themselves are sweet and rich without feeling overwhelming. (which means you can have 4 or 5 ;) Highly recommended! -
Quality of service
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Sonia Sent on 08/22/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We ordered cupcakes for our wedding and macaroons as favors. The cupcakes were delivered on time and everything was delicious as always. Thanks for your excellent service!We ordered cupcakes for our wedding and macaroons as favors. The cupcakes were delivered on time and everything was delicious as always. Thanks for your excellent service! -
Quality of service
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User2225245 Sent on 07/14/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had a variety of cupcakes ordered for my birthday, all in individually-wrapped boxes and they were a hit with everyone at my birthday party!I had a variety of cupcakes ordered for my birthday, all in individually-wrapped boxes and they were a hit with everyone at my birthday party! -
Quality of service
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Justin Sent on 10/29/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best cupcakes in DC! Had them delivered and they were there on time, and ready for our event.Best cupcakes in DC! Had them delivered and they were there on time, and ready for our event. -
Quality of service
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User1813847 Sent on 09/16/20144.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had Sweet Lobby cupcakes for our wedding and guests loved them. I think the best part of their cupcakes is that they are not soo sweet your teeth hurt when you eat them.
Delivery was on time and the prices extremely reasonable compared to other bakeries in the Washington D.C. area especially for a Food Network "Cupcake Wars" winner!We had Sweet Lobby cupcakes for our wedding and guests loved them. I think the best part of their cupcakes is that they are not soo sweet your teeth hurt when you eat them.
Delivery was on time and the prices extremely reasonable compared to other bakeries in the Washington D.C. area especially for a Food Network "Cupcake Wars" winner! -
Quality of service
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Rachel Sent on 01/05/20164.7 out of 5 rating
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Quality of service 3.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely amazing! I ordered a small ceremony cake and 6 dozen cupcakes for my wedding. Everything looked wonderful and tasted even better. My only complaint was that the ceremony cake was supposed to be vanilla but I have no idea what it was (not vanilla) and I didn't care for that. Other than that I was pleased and their customer service is amazing. Mistakes do happen and they had been so on top of all of the other details that I wouldn't fault them too much for the wrong cake flavor.Absolutely amazing! I ordered a small ceremony cake and 6 dozen cupcakes for my wedding. Everything looked wonderful and tasted even better. My only complaint was that the ceremony cake was supposed to be vanilla but I have no idea what it was (not vanilla) and I didn't care for that. Other than that I was pleased and their customer service is amazing. Mistakes do happen and they had been so on top of all of the other details that I wouldn't fault them too much for the wrong cake flavor. -
Quality of service
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Julie Sent on 08/06/20184 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 2.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
I love Sweet Lobby cupcakes! They were just right for our small wedding reception. We ordered half chocolate and half vanilla for a perfect black and white look!
I did have trouble connecting with Sweet Lobby through email. I was hoping to make the cupcakes a little special for the big day, however, the person I was emailing was not prompt in responding and eventually just never answered my questions. When I called, though, I did receive excellent customer service! Additionally, the delivery arrived on time and as beautiful (and delicious) as ever!I love Sweet Lobby cupcakes! They were just right for our small wedding reception. We ordered half chocolate and half vanilla for a perfect black and white look!
I did have trouble connecting with Sweet Lobby through email. I was hoping to make the cupcakes a little special for the big day, however, the person I was emailing was not prompt in responding and eventually just never answered my questions. When I called, though, I did receive excellent customer service! Additionally, the delivery arrived on time and as beautiful (and delicious) as ever! -
Quality of service
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