The Trolley Car & Bus Company Reviews

Reviews

• Aisha Sent on 03/21/2017
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  My husband and I rented a trolley through The Trolley Car & Bus Company for our wedding in Chicago on 3/4/2017. I worked directly with Kristi Lichtenberger for our reservation and she was extremely helpful- More than accommodating to our requests and was super responsive throughout the months leading up to our wedding. Not to mention, their prices were half of what other companies were quoting us at! On the actual day, our driver was prompt and the trolley was clean and such a fun experience for us and our bridal party to travel around Chicago to take wedding photos. Our driver also suggested additional locations for us to take photos and was eager to please, as we didn't exactly stick to the original itinerary due to weather. Overall, I cannot say enough good things about The Trolley Car & Bus Company and hope to work with them again soon in the future!

  My husband and I rented a trolley through The Trolley Car & Bus Company for our wedding in Chicago on 3/4/2017. I worked directly with Kristi Lichtenberger for our reservation and she was extremely helpful- More than accommodating to our requests and was super responsive throughout the months leading up to our wedding. Not to mention, their prices were half of what other companies were quoting us at! On the actual day, our driver was prompt and the trolley was clean and such a fun experience for us and our bridal party to travel around Chicago to take wedding photos. Our driver also suggested additional locations for us to take photos and was eager to please, as we didn't exactly stick to the original itinerary due to weather. Overall, I cannot say enough good things about The Trolley Car & Bus Company and hope to work with them again soon in the future!

  The Trolley Car & Bus Company's reply:

  Thank you Aisha,
  We love hearing when we make people happy!!
  All the best to you and your husband...
  Antoinette
• Caitlin Sent on 06/26/2016
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  Best trolley company in the city! We hired Trolley Car & Bus Co. for our wedding transportation to various city locations for our wedding photos between the ceremony and cocktail hour (May 21, 2016). They arrived ahead of time, the driver was extremely friendly (and funny), and the trolley was nicely decorated with a just married sign outside and decor inside. The driver listened to our requests for stops and patiently waited while we took photos. We were also able to play our music though an AUX cord. Everyone had the best time!!

  Best trolley company in the city! We hired Trolley Car & Bus Co. for our wedding transportation to various city locations for our wedding photos between the ceremony and cocktail hour (May 21, 2016). They arrived ahead of time, the driver was extremely friendly (and funny), and the trolley was nicely decorated with a just married sign outside and decor inside. The driver listened to our requests for stops and patiently waited while we took photos. We were also able to play our music though an AUX cord. Everyone had the best time!!
• Arielle A. Sent on 04/11/2016
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  We rented a trolley for our wedding and it was an awesome and easy experience. The trolley was easy to book and communication was excellent. Our driver was friendly and knowledgeable, and arrived early for our pickup. He had no problems taking us all around downtown Chicago for photos. The trolley was decorated inside and out, and we were able to bring food and drinks on board. Highly recommend!

  We rented a trolley for our wedding and it was an awesome and easy experience. The trolley was easy to book and communication was excellent. Our driver was friendly and knowledgeable, and arrived early for our pickup. He had no problems taking us all around downtown Chicago for photos. The trolley was decorated inside and out, and we were able to bring food and drinks on board. Highly recommend!
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• Beth Sent on 06/18/2015
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  We used the trolley for transportation to and from our wedding ceremony to venue. They were prompt and even had champagne chilled for toasting upon entering. The trolley was decorated with wedding décor, but yet still classy. We would certainly book this transportation again, easy, quick, and little planning on our end to make it come together.

  We used the trolley for transportation to and from our wedding ceremony to venue. They were prompt and even had champagne chilled for toasting upon entering. The trolley was decorated with wedding décor, but yet still classy. We would certainly book this transportation again, easy, quick, and little planning on our end to make it come together.
• Amanda Sent on 10/14/2014
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  They were nice, on time, clean, patient, and professional. Honestly the perfect choice for your transportation needs!

  They were nice, on time, clean, patient, and professional. Honestly the perfect choice for your transportation needs!
• Heidi Sent on 06/17/2014
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  We loved our trolley! We were so happy we went with this company. Our driver Karen was awesome! She arrived to my house earlier than needed which was comforting to know it would be on time and we could leave when we want. She was so nice and friendly. The inside and outside were beautiful and photographed so nicely. We would encourage anyone who is thinking about doing a trolley to definitely do it and to pick it from this company as you will not regret it!

  We loved our trolley! We were so happy we went with this company. Our driver Karen was awesome! She arrived to my house earlier than needed which was comforting to know it would be on time and we could leave when we want. She was so nice and friendly. The inside and outside were beautiful and photographed so nicely. We would encourage anyone who is thinking about doing a trolley to definitely do it and to pick it from this company as you will not regret it!
• Kelly Sent on 12/07/2013
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  The were easy and helpful to deal with. The driver was on time and entertaining. He seemed to enjoy his job! The trolley was well maintained and perfect for our large wedding party!

  The were easy and helpful to deal with. The driver was on time and entertaining. He seemed to enjoy his job! The trolley was well maintained and perfect for our large wedding party!
• Cait Sent on 05/23/2013
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  Our trolley was awesome! They arrived ahead of schedule, and our driver Ernie was smiling and funny! We had a great time with us! They let us hook up our own music, and even provided us with champagne! We had a total blast on the trolley!

  Our trolley was awesome! They arrived ahead of schedule, and our driver Ernie was smiling and funny! We had a great time with us! They let us hook up our own music, and even provided us with champagne! We had a total blast on the trolley!
• 
  User1118692 Sent on 03/26/2013
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  We had a great experience working with this company for a wedding day trolley. We only used the trolley for about 2 hours, but had to pay for the three hour minimum, understandably. They were very professional, easy to get in touch with, and affordable.

  We had a great experience working with this company for a wedding day trolley. We only used the trolley for about 2 hours, but had to pay for the three hour minimum, understandably. They were very professional, easy to get in touch with, and affordable.
• Jennifer Sent on 08/17/2012
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  For our wedding we used a trolley car- it could fit 35 people so our whole wedding party and thier families could ride all together. Our driver picked us up on time and was so wonderful- she always had a smile. The trolley was also decorated for us on the inside. My only worry was that our wedding was in July and I didn't want it to be to hot on the trolley and it was not the air worked well and kept everyone cool. We are so glad that we went with the trolley the overall experience was great

  For our wedding we used a trolley car- it could fit 35 people so our whole wedding party and thier families could ride all together. Our driver picked us up on time and was so wonderful- she always had a smile. The trolley was also decorated for us on the inside. My only worry was that our wedding was in July and I didn't want it to be to hot on the trolley and it was not the air worked well and kept everyone cool. We are so glad that we went with the trolley the overall experience was great
• Kathleen Sent on 04/13/2012
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  We had a great experience with the Trolley Car Company. The employees were easy to communicate with, the price was unmatched anywhere else and the trolley itself was clean, roomy and great! The driver was professional and on time! I would continue to recommend them.

  We had a great experience with the Trolley Car Company. The employees were easy to communicate with, the price was unmatched anywhere else and the trolley itself was clean, roomy and great! The driver was professional and on time! I would continue to recommend them.
• Tammie Sent on 07/16/2011
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  We hired The Trolley Car and Bus Company for our wedding day. The trolley arrived on time and was decorated for the occasion. We used the trolley from 2pm-6pm to drive around Chicago to 3 photo locations before our ceremony and reception. Everything went very smoothly, there were no wrong turns and we arrived on time to my ceremony. The trolley was very clean and they supplied us with a cooler and some champagne. The trolley is also air conditioned although we didn’t really need it as it was a perfect 70 degree day  I would definitely recommend The Trolley Car and Bus Company to anyone planning a wedding.

  We hired The Trolley Car and Bus Company for our wedding day. The trolley arrived on time and was decorated for the occasion. We used the trolley from 2pm-6pm to drive around Chicago to 3 photo locations before our ceremony and reception. Everything went very smoothly, there were no wrong turns and we arrived on time to my ceremony. The trolley was very clean and they supplied us with a cooler and some champagne. The trolley is also air conditioned although we didn’t really need it as it was a perfect 70 degree day  I would definitely recommend The Trolley Car and Bus Company to anyone planning a wedding.
• Suzanne Sent on 07/18/2011
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  The mini bus was clean, on time and efficient. Our driver had a great personality and was a lot of fun. Everyone was in a party mood and the driver added to it with pumping up the music. He was very flexible when we needed to change locations a couple of times do to the rain. Great overall experience. Would hire them again!

  The mini bus was clean, on time and efficient. Our driver had a great personality and was a lot of fun. Everyone was in a party mood and the driver added to it with pumping up the music. He was very flexible when we needed to change locations a couple of times do to the rain. Great overall experience. Would hire them again!
• Kristy Sent on 06/14/2011
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  Linda was the best driver! Derek was great to work with!! There prices are hard to beat. I am so glad we went with the Trolley Car and Bus Company for our wedding on 5/28! Thanks Derek and Linda for making our day so great!

  Linda was the best driver! Derek was great to work with!! There prices are hard to beat. I am so glad we went with the Trolley Car and Bus Company for our wedding on 5/28! Thanks Derek and Linda for making our day so great!
• Erika Sent on 06/02/2011
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  Driver was on time!!!!!
  He was courteous, professional and very nice.
  Did not need more than one call to explain what I needed
  Everything was explained to me from the get go.
  

  Driver was on time!!!!!
  He was courteous, professional and very nice.
  Did not need more than one call to explain what I needed
  Everything was explained to me from the get go.
  
• Michelle Sent on 04/14/2011
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  WE had a very large bridal party, so we had a limited number of affordable options to get everyone from A to B. We got a steal on our trolley and the entire wedding party thought it was the coolest thing ever! Not to mention we got 2 bottles of champagne and wedding decor on the trolley! Our driver was courteous and thoughtful always helping me on and off the trolley in my huge dress! I couldn't have asked for better or more affordable transport on our wedding day!

  WE had a very large bridal party, so we had a limited number of affordable options to get everyone from A to B. We got a steal on our trolley and the entire wedding party thought it was the coolest thing ever! Not to mention we got 2 bottles of champagne and wedding decor on the trolley! Our driver was courteous and thoughtful always helping me on and off the trolley in my huge dress! I couldn't have asked for better or more affordable transport on our wedding day!
• Sarah Sent on 01/13/2011
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  The Trolley Car and Bus Company was so easy to work with! They not only helped us to get the best price, but they were thoughtful and organized during the planning process. The trolley was beautiful. Our wedding party had a great time traveling around during pictures, on our way to the reception. You're making a mistake if you don't give The Trolley Car and Bus Company a call!

  The Trolley Car and Bus Company was so easy to work with! They not only helped us to get the best price, but they were thoughtful and organized during the planning process. The trolley was beautiful. Our wedding party had a great time traveling around during pictures, on our way to the reception. You're making a mistake if you don't give The Trolley Car and Bus Company a call!
• Sara Sent on 07/09/2010
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  Ken was our driver and we worked with Damien & Derek, mostly via email, to get everything together. They were early everywhere we needed to be, let us play our own music, the trolley was beautifully decorated and it was a great to transport our bridal party around. We were going to not have a limo / trolley b/c it was so expensive but we were thrilled to find Trolley Car & Bus Company. They were super affordable, professional, and most of all, on time :)

  Ken was our driver and we worked with Damien & Derek, mostly via email, to get everything together. They were early everywhere we needed to be, let us play our own music, the trolley was beautifully decorated and it was a great to transport our bridal party around. We were going to not have a limo / trolley b/c it was so expensive but we were thrilled to find Trolley Car & Bus Company. They were super affordable, professional, and most of all, on time :)
• Nicole Sent on 05/26/2009
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  Timely, clean trolleys and drivers. Janet was our driver and she was FABULOUS! Damien was our contact person and while he was rough around the edges, I appreciated his candidness and no-fluff approach. We had a great time. Great prices! Highly recommend!

  Timely, clean trolleys and drivers. Janet was our driver and she was FABULOUS! Damien was our contact person and while he was rough around the edges, I appreciated his candidness and no-fluff approach. We had a great time. Great prices! Highly recommend!
• Judy Sent on 05/14/2008
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  LOVED THEM! Great value, professional and all around wonderful.
  We had a mini bus, which for 6 hours was the cost of one limo (with another vendor) for half the time! Fantastic!

  LOVED THEM! Great value, professional and all around wonderful.
  We had a mini bus, which for 6 hours was the cost of one limo (with another vendor) for half the time! Fantastic!
• Laura Sent on 11/14/2008
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  We had two trolleys looping from the Adler Planetarium to the Palmer House before and after the ceremony/reception. Everyone arrived on time, got back to the hotel safely, and enjoyed the ride in between!

  We had two trolleys looping from the Adler Planetarium to the Palmer House before and after the ceremony/reception. Everyone arrived on time, got back to the hotel safely, and enjoyed the ride in between!
• Sharon Sent on 11/14/2017
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  Great company to work with! I'm so glad I booked a Trolley with them for my wedding. They arrived on time and the inside was clean and decorated. Our driver was enthusiastic and very personable. I highly recommend The Trolley Car & Bus Company!

  Great company to work with! I'm so glad I booked a Trolley with them for my wedding. They arrived on time and the inside was clean and decorated. Our driver was enthusiastic and very personable. I highly recommend The Trolley Car & Bus Company!

  The Trolley Car & Bus Company's reply:

  Hi Sharon,
  Thank you for your lovely review! We always strive to provide safe and knowledgeable service and still provide an enjoyable experience for our couples. It's nice to hear when we succeed!
  Warmest regards and all the best!
  Antoinette
• 
  User1030378 Sent on 11/29/2012
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  The Trolley Car & Bus Company did a great job with providing transportation on our wedding day. They provided a trolley for the wedding party. A friend had recommended them due to their reliability. Not only were they reliable, but the trolley was also high quality. It was a surprisingly 97degree day in May and the AC on the bus and trolley worked amazingly! The trolley was clean, had windows that closed for comfortable driving on the highway, great AC, fun sound system for iphone/ipod playlist, and even had "wedding decorations". We would highly recommend using Trolley Car & Bus Company for your transportation needs.

  The Trolley Car & Bus Company did a great job with providing transportation on our wedding day. They provided a trolley for the wedding party. A friend had recommended them due to their reliability. Not only were they reliable, but the trolley was also high quality. It was a surprisingly 97degree day in May and the AC on the bus and trolley worked amazingly! The trolley was clean, had windows that closed for comfortable driving on the highway, great AC, fun sound system for iphone/ipod playlist, and even had "wedding decorations". We would highly recommend using Trolley Car & Bus Company for your transportation needs.
• Heather Sent on 10/18/2011
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  Our driver was fantastic and the trolley was adorable and great in my pictures! Everyone had an easy time sitting on the trolley and were not crushed like in a limo. We had enough room for spouses and dates and enjoyed the ride between our ceremony and photo shoots. The price was a bit high, but totally worth it and probably still less than if we rented two limos and definintely was more fun!!! Also, the trolley had A/C, which was a major bonus being that on our wedding day it was sunny and 88 degrees. Highly recommend this company!!!!

  Our driver was fantastic and the trolley was adorable and great in my pictures! Everyone had an easy time sitting on the trolley and were not crushed like in a limo. We had enough room for spouses and dates and enjoyed the ride between our ceremony and photo shoots. The price was a bit high, but totally worth it and probably still less than if we rented two limos and definintely was more fun!!! Also, the trolley had A/C, which was a major bonus being that on our wedding day it was sunny and 88 degrees. Highly recommend this company!!!!
• Kristi Sent on 09/08/2010
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  We ordered a trolley for the wedding party and a bus to take guests from the hotel to the ceremony and back for the reception. The trolley was on-time and really cute - however it was so HOT! The plastic windows were on (which took away some of the appeal of the cute trolley) so that the air conditioning could be used, but after the first 2 rows, no one felt the air conditioning, which was a challenge since it was a warm July day (and the wedding party had to hop off the trolley for some pre-wedding photos). The bus seemed fine (I am not sure, I wasn't on it), but it did get lost on the way to the ceremony (one of the guests had to use her Blackberry to get things back on track). Luckily, I was pretty generous (i.e., ridiculously uptight) with my time estimates and had budgeted an extra 40 minutes for the trip, because the bus arrived *just* in time for the ceremony. Oh! And the price was really reasonable. I called a few other trolleys and they were all a few hundred more...

  We ordered a trolley for the wedding party and a bus to take guests from the hotel to the ceremony and back for the reception. The trolley was on-time and really cute - however it was so HOT! The plastic windows were on (which took away some of the appeal of the cute trolley) so that the air conditioning could be used, but after the first 2 rows, no one felt the air conditioning, which was a challenge since it was a warm July day (and the wedding party had to hop off the trolley for some pre-wedding photos). The bus seemed fine (I am not sure, I wasn't on it), but it did get lost on the way to the ceremony (one of the guests had to use her Blackberry to get things back on track). Luckily, I was pretty generous (i.e., ridiculously uptight) with my time estimates and had budgeted an extra 40 minutes for the trip, because the bus arrived *just* in time for the ceremony. Oh! And the price was really reasonable. I called a few other trolleys and they were all a few hundred more...

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