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The Venue Lounge Reviews

The Venue Lounge

The Venue Lounge

Phoenix, AZ
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Reviews

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2.4 out of 5 rating
2.4 out of 5 rating
8 Reviews
49% recommend it
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  • Quality of service
    2.5 out of 5 rating
  • Average response time
    2.4 out of 5 rating
  • Professionalism
    2.4 out of 5 rating
  • Value
    2.4 out of 5 rating
  • Flexibility
    2.5 out of 5 rating
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  • E
    Erika Sent on 11/14/2017
    5 out of 5 rating
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    Sophia and German The owners are wonderful great people with a huge heart they both did a super job with the salon , the dancers were awesome, love the robot show was amazing , Yolanda did a great job on the cake it was so delicious I love it , Maria did an awesome job on the table for the fruit and the desserts the DJ did an outstanding job with the help of his wife play good music the photographer guy and his wife were very friendly and nice and very professional the bartender he was OK but he needs to smile more and be more friendly, the ladies that serve the food we’re OK THANK YOU FOR EVERYTHING , OUR NEXT EVEN IT WILL BE OUR WEDDING
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    Jermey Sent on 03/06/2019
    5 out of 5 rating
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    It was Memorable

    I loved every minute of it so it is the family
    • The Venue Lounge - 1
  • T
    Trisha C. Sent on 01/26/2019
    4.4 out of 5 rating
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    She was very helpful willing to make it however we wanted as far as decorating food looked great

    Large beautiful hall lots of pretty flowers this hall is definitely on our top of the list I will be making final decision soon
  • Desiray
    Desiray Sent on 11/02/2019
    1 out of 5 rating
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    Out of busses

    They went out of business. I WAS NOT included in the group text about the. Going out if business. I found out thru my payment. Only made 2 payments but still out so much money . Luckily we’re not getting married till 2021.

    TAKE TEM OFF THE SITE .
  • D
    Dalia M. Sent on 09/10/2019
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    The kept our money

    They are filing bankruptcy and will not return calls. They have already hired an atty. And they will not even talk to u. We have alrwady given them 1950.00 and still owe about 9000.00 they r still taking payments so don't pay these people.
  • R
    Rosalva M. Sent on 08/30/2019
    1 out of 5 rating
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    They screwed everyone over!

    This Venue decided to close "unexpectedly" and file Bankruptcy. Now there are multiple brides searching for a venue and trying to get their money back! Look out for SOPHIA BUSTAMANTE & GERMAN MORALES they are FRAUDS!
  • A
    Angela C. Sent on 09/06/2019
    1 out of 5 rating
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    Bankrupt - fraudulent business

    This place took our money and filed for bankruptcy no money back no wedding, you might want to take them off they are out of business and left lots of people hanging no return on our money, they sent a group text to all of their clients to tell them this
  • Ruby
    Ruby Sent on 09/18/2019
    1 out of 5 rating
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    Scam run away

    We paid them $5600 for an event for 01/2020. they literally kept our money and still requested payments knowing they were closing their doors. DO NOT PAY THEM ANYMORE!!!! Their lawyers phone # is 6023436248 Bennet Law