The Viana Hotel And Spa Reviews

Reviews

• Geri S. Sent on 08/23/2023
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Viana Hotel is 5 star for a wedding block.

  We booked my son's wedding block here because it was close to his wedding venue at Soundview caterers in Bayville. After checking out a few of the hotels nearby, we chose the Viana because it was clearly not a typical chain hotel. We have had three weddings in the past few years and this is by far our favorite. The bridal suite was perfect and the staff set up a surprise for after the wedding in the suite. Some of our guests loved the pillows and linens so much, they ordered them for their own homes. Erin and Alexis were extremely helpful every step of the way. We also have to mention that the entire staff was so friendly and helpful. We wound up having the goodbye brunch the day after the wedding at the Viana. The room was beautifully decorated and our guests really enjoyed the buffet. The service was amazing and they made sure the food was hot and replaced when running low. They also did not rush us out of the room when our time was up. Erin and Alexis continued to be helpful even after all the guests had left. The bride forgot a few things and they were able to find everything. The Viana is truly a first class experience!

  We booked my son's wedding block here because it was close to his wedding venue at Soundview caterers in Bayville. After checking out a few of the hotels nearby, we chose the Viana because it was clearly not a typical chain hotel. We have had three weddings in the past few years and this is by far our favorite. The bridal suite was perfect and the staff set up a surprise for after the wedding in the suite. Some of our guests loved the pillows and linens so much, they ordered them for their own homes. Erin and Alexis were extremely helpful every step of the way. We also have to mention that the entire staff was so friendly and helpful. We wound up having the goodbye brunch the day after the wedding at the Viana. The room was beautifully decorated and our guests really enjoyed the buffet. The service was amazing and they made sure the food was hot and replaced when running low. They also did not rush us out of the room when our time was up. Erin and Alexis continued to be helpful even after all the guests had left. The bride forgot a few things and they were able to find everything. The Viana is truly a first class experience!
• Cara Sent on 01/11/2020
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Nothing but great things to say!

  We booked our wedding hotel room block for approximately 30 rooms in November. The management staff, front desk staff and bellhop was nothing but amazing! Everyone is so friendly, so organized and made us feel so special. They have a beautiful bar that is open late for the afterparty. The bartenders were great, they knew we were the bride and groom and took care of us all night long. I highly recommend Viana Hotel and Spa!!

  We booked our wedding hotel room block for approximately 30 rooms in November. The management staff, front desk staff and bellhop was nothing but amazing! Everyone is so friendly, so organized and made us feel so special. They have a beautiful bar that is open late for the afterparty. The bartenders were great, they knew we were the bride and groom and took care of us all night long. I highly recommend Viana Hotel and Spa!!
• April Sent on 06/30/2019
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Great choice for a wedding room block!

  I had a great experience reserving a block of rooms at the Viana for my April 2019 wedding at a nearby venue. I worked closely with Erin and she handled all of my questions and concerns with ease. She helped me plan the morning after brunch at the hotel, managed my room block when I needed to increase its size, and arranged transportation for my guests to the wedding. I got ready for my wedding in a suite and stayed there the night of the wedding with my husband. It's definitely the best hotel in the area and I recommend it to other couples who are looking for a place to recommend to their wedding guests.

  I had a great experience reserving a block of rooms at the Viana for my April 2019 wedding at a nearby venue. I worked closely with Erin and she handled all of my questions and concerns with ease. She helped me plan the morning after brunch at the hotel, managed my room block when I needed to increase its size, and arranged transportation for my guests to the wedding. I got ready for my wedding in a suite and stayed there the night of the wedding with my husband. It's definitely the best hotel in the area and I recommend it to other couples who are looking for a place to recommend to their wedding guests.
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• Kellie C. Sent on 04/17/2019
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  LOVED the Viana. ABSOLUTELY recommend this hotel!

  Viana Hotel and Spa was the perfect hotel for our wedding guests. From the start, their staff made us feel welcomed and cared for. The bar was the perfect after-party spot, and the bartenders were SO kind. The rooms were clean and gorgeous, the space we booked for our morning-after breakfast was decorated beautifully, and the spa services were an additional aspect that we and our guests very much enjoyed. Viana made sure each of our guests received the right gift bag upon checking into the hotel, and were very accommodating. They worked with our bus company to make sure the pickup information was displayed for our guests so they knew exactly when they needed to be downstairs to get picked up for the reception. We hit our minimum number of booked rooms, and they gave us a suite for our wedding night! We absolutely recommend Viana for your hotel needs in the area!!!

  Viana Hotel and Spa was the perfect hotel for our wedding guests. From the start, their staff made us feel welcomed and cared for. The bar was the perfect after-party spot, and the bartenders were SO kind. The rooms were clean and gorgeous, the space we booked for our morning-after breakfast was decorated beautifully, and the spa services were an additional aspect that we and our guests very much enjoyed. Viana made sure each of our guests received the right gift bag upon checking into the hotel, and were very accommodating. They worked with our bus company to make sure the pickup information was displayed for our guests so they knew exactly when they needed to be downstairs to get picked up for the reception. We hit our minimum number of booked rooms, and they gave us a suite for our wedding night! We absolutely recommend Viana for your hotel needs in the area!!!
• Ava Sent on 08/30/2016
  0.6 out of 5 rating

  0.6
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    0.5 out of 5 rating
    0.5
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    0.5 out of 5 rating
    0.5
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    0.5 out of 5 rating
    0.5
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    1.0 out of 5 rating
    1.0
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    0.5 out of 5 rating
    0.5

  Unhappy with this vendor. Too many issues.
  
  

  Unhappy with this vendor. Too many issues.