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Weddings

The West Side Bakery Reviews

The West Side Bakery View more information

Reviews

4.8 out of 5 rating
WeddingWire Couples' Choice Awards 2024 Winner
4.8 out of 5 rating
93 Reviews
96% recommend it
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Awards

93
WeddingWire Couples' Choice Awards 2024 Winner
WeddingWire Couples' Choice Awards 2021 Winner
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2014 Winner
WeddingWire Couples' Choice Awards 2013 Winner
  • Alexis
    Alexis T. Sent on 09/25/2023
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    Great Experience!

    Our guests raved about the cake! Both looks and taste. Could not be more happy!

    The West Side Bakery's reply:

    Hi Alexis,
    Thank you so much for your review! We are so happy everyone enjoyed the cake.

    Bria Kessel
    General Manager
  • Brittany
    Brittany Sent on 10/19/2023
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    Amazing wedding cake!

    We used The West Side Bakery for our wedding cake for our October 6th wedding. Throughout the whole process they were very helpful and accommodating with information and setting up our cake tasting. The tasting cakes were beautiful and the cake flavors we chose were delicious and made it an easy decision to choose them to make our wedding cake. We chose a two tier cake with almond cake and raspberry preserves filling and then we did two half sheet cakes, chocolate with peanut butter filling and pumpkin with cream cheese filling. These cakes were ALL delicious! The main cake was also beautifully decorated. We can't wait to get our anniversary cake from The West Side Bakery!

    The West Side Bakery's reply:

    Brittany, Bria said you a joy to work with so you made our job easy!! We're so happy that you loved all of your cakes and will look forward to re-creating one for your anniversary next year. Thanks so much Brittany!
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    Melanie Sent on 09/20/2023
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    Wedding Cake

    Everyone was so sweet to work with at West Side Bakery. They did a fabulous job on our wedding cake— our guests were gushing over how beautiful it was. So thankful for west side bakery helping make our special day so perfect.

    The West Side Bakery's reply:

    Hi Melanie,
    So happy to hear that the cake was a hit! One of my favorite designs we have. I may be bias though since I chose the same design for my wedding a few years back. :)


    Bria Kessel
    General Manager
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  • K
    Katie K. Sent on 09/25/2023
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    The BEST wedding cake and treats!

    I grew up with West Side Bakery cakes at every family celebration and I needed a West Side Bakery cake at my wedding, too! Barbara and her team were great to work with. The pricing was more than fair. She made a four tiered, fondant covered cake with hand painted designs to match my dress... It was truly a one of a kind cake that I could not have gotten anywhere else! The french macrons were amazing-- our guests were raving about them! To top it all off, we had custom made cut out cookies as our wedding favor. From start to finish West Side Bakery was the BEST to work with!!

    The West Side Bakery's reply:

    Yay!! I can't wait to tell the decorator about you review, she will be so happy to hear that you loved it. We are so happy that you enjoyed your experience with all of us.

    Bria Kessel
    General Manager
  • Kaitlin
    Kaitlin J. Sent on 10/22/2023
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    Everything I Wanted

    We had got married August 18th, 2023. We had spoken to Barb and she was very professional, very helpful, very informative, and just overall amazing. He had got a spice cake with caramel cream filling and we had plain white frosting. We showed her a picture of what we wanted and she did exactly what we wanted. We also had chocolate and white cupcakes with Dusty Rose frosting on top. The frosting was not too sweet it was perfect and the cake was so moist and soft and it tasted amazing. They delivered the cake and cupcakes to our venue for us and we also used a stand through them for the cupcakes. The cake and cupcakes was a little pricey however you pay for what you get and I do not regret a single sense spent. We got a lot of compliments from our cake and cupcakes. I would highly highly highly recommend this company.

    The West Side Bakery's reply:

    Hi Kaitlin. Thank you so much for letting us know how much you loved your cake and cupcakes! We're thrilled that your whole experience with us was so positive! Thank you for your high praise!
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    Hali Z. Sent on 12/03/2023
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    Highly recommend!

    We could not be more happy with our experience all around with The West Side Bakery! Barb was communicative from our initial email inquiry and made it so easy when came to town for our tasting. The rest of the staff was very friendly as well. Barb helped us narrow down our vision and answered last minute questions leading up to our big day. Our cake and cupcakes arrived on time day of and we got many compliments on how delicious they were!

    The West Side Bakery's reply:

    Thank you so much for taking the time to let us know how happy you were with your interactions with everyone at the bakery! We're so glad you and your guests loved your cake and cupcakes!
  • Alycia
    Alycia R. Sent on 09/19/2023
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    Love at first site

    The most beautiful cake and everyone loveddd eating the cake.
  • Hannah
    Hannah L. Sent on 09/19/2023
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    Beautiful Cake

    They did an amazing job on my wedding cake! So many options to taste before hand and very helpful with helping to figure out what would look best design wise.
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    Cody Sent on 09/19/2023
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    Great Local Bakery!

    When we were deciding to get married in the Akron area, we spoke to a few people we knew and everyone recommended West Side Bakery and after speaking with Barb during initial conversation I immediately knew we had the right place. The consultation was fantastic and they really helped guide us to what would be practical for our big day. Not only was the information and consultation great but the cake turned out incredible! It was absolutely beautiful, they allowed our florist add some real flowers to the cake, and the taste was incredible. We would highly recommend them to do the same for your special day.

    The West Side Bakery's reply:

    Wow thank you Cody!! All of us at the bakery care so much about every aspect of our customers experience with us. To hear that we are doing it right is very comforting. We are all so happy to work with you.

    Bria Kessel
    General Manager
  • Morgan Piper
    Morgan P. Sent on 06/26/2023
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    Delicious and reasonably priced cakes!

    Being a local in the area, West Side Bakery has always been a staple for any special occasion of ours. Our cake was beautiful and Barbara worked closely with our florist to make sure of my vision of the cake. Barbara also made sure that my family's heirloom cake topper was very well presented. The majority of our cake was gone which means my guest liked it!

    The West Side Bakery's reply:

    A heartfelt thank you Morgan. We're so happy that we've been a part of your family celebrations for years! And to now make your wedding cake is an honor.
    Our motto is "Making Memories Sweeter", and we hope that we always fulfill that statement for you! Thank you so much
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    Ashley C. Sent on 10/06/2023
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    Saved our wedding day!

    The West Side Bakery provided us with a beautiful and delicious wedding cake for our big day. They were so amazing when our initial baker became injured and unable to bake our cake. If I remember right, West Side Bakery was able to help us 1-2 months before our date...which was INCREDIBLE AND LIFE SAVING! Not only did they take care of us on such short notice, but they made sure we got what we wanted with our original design and flavors! I will recommend West Side Bakery to anyone and honestly wish we would have just used them in the first place. I look forward to using them in the future!

    The West Side Bakery's reply:

    Ashley, we were thrilled that we were able to help you out of a stressful situation! We are so happy that the cake turned out just how you wanted it! Thanks so much!
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    Alyssa G. Sent on 09/22/2023
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    Beautiful cake

    The West Side Bakery was great to work with! They responded to me quickly, their price was reasonable, and the cake looked (and tasted) wonderful.

    The West Side Bakery's reply:

    Hi Alyssa,
    Thank you so much for your kind words. Our decorators love to hear how much our customers enjoy their creations.

    Bria Kessel
    General Manager
  • Melanie
    Melanie N. Sent on 12/08/2022
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    Wedding cake

    The bakery had so many different options. We were able to try several flavors to pick the one we liked the best. The cake was exactly as we discussed and delicious.

    The West Side Bakery's reply:

    We're so happy you loved your wedding cake and experience at The West Side Bakery!! Thank you for posting the picture of you cutting the cake! We never get to see that part so this is very special. Thank you!
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    Elise P. Sent on 10/01/2020
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    The best wedding cake vendor ever!

    West Side Bakery is the most delicious cake place in the Akron/Cleveland area. The bakery not only helped us create our vision and make it better than we could ever dream of, but they took all the stress out of the wedding day. My husband and I decided to go with cupcakes for our wedding and cut a small cake. They helped us through the process of choosing from their delicious flavors as well as decorations. Everything was set up months in advance, and the bakery was prompt with answering all of our questions. They delivered our cupcakes on time the day of the wedding, and everything went perfectly. EVERY cupcake was gone by the end of the night, and people still tell me to this day how incredible our cupcakes were. You need to book West Side Bakery for your wedding or event immediately! You will not be disappointed.

    The West Side Bakery's reply:

    Elise, what a kind and gracious review! It is my job and pleasure to make this process fun and stress free! This is such a happy time in your life and and I so appreciate being able to contributing and be a part of your celebration!
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    Susan H. Sent on 10/01/2020
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    Exceptional!

    Barb from West Side Bakery was the master behind our wedding cake. From the beginning, placing our order, to the end, delivery of the cake, the process was efficient and professionally managed. She was eager to cooperate with the florist to incorporate flowers into the cake design. Our cake was a special request which was lemon raspberry with a cheesecake center. There are NO words to describe the deliciousness of her cake. Months later our guest are still talking about how wonderful our cake was. Thank you, Barb and West Side Bakery!

    The West Side Bakery's reply:

    Susan, it was so much fun creating this very special cake with you! My only regret is that I was not able to enjoy a slice! I know I will be making this for some friends in the near future. I'm very happy that you were so pleased and that the cake was so delicious!
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    Anastasia Sent on 11/16/2020
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    August 1, 2020 wedding

    We ordered a wedding cake, cupcakes and packages cookies assortments since everything had to be individually packaged due to Covid. Cake tasting was great and didn’t cost too much compared to some other vendors we looked at. Cupcakes and cookies were a huge hit, so fresh and delicious-everyone was raving about it. Of course cake turned out great as well!!! It was hassle free, good value overall and great quality!

    The West Side Bakery's reply:

    Hi Anastasia. Thanks so much for your lovely review! So glad the cookies, cupcakes and cake were such a huge hit!! I'm very happy that your whole experience was so positive. And I'm very grateful for you giving us the opportunity to help you celebrate your wedding day!
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    Susan S. Sent on 10/01/2020
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    Spectacular

    The tasting was the best we had been to. The only thing better than how the cake looked during the wedding, was how delicious it tasted!! Phenomenal. Barb was so helpful and easy to work with especially during the pandemic.

    The West Side Bakery's reply:

    Thank you for your wonderful review Susan! I absolutely love meeting with a bride and groom and helping them creating a special wedding cake to symbolize their love and new life together. I appreciate our kind words.
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    Sue S. Sent on 10/01/2020
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    Shower catering

    Catering was for baby shower for 40 people in March 2020. The petite sandwiches, salads and cake were delicious. Two of the salads were special recipes not on the menu. This is so much more than just a bakery! Would use again.

    The West Side Bakery's reply:

    Thanks so much Sue! It was such a pleasure to work with you in planning the baby shower. We love being a part of these very special occasions and are so glad you loved everything!
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    Maria S. Sent on 01/15/2020
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    Simply amazing!

    Absolutely delicious!!!! We had so many compliments on our cake!! We did a spice cake with spiced buttercream filling, and then the infamous Swiss meringue buttercream! We had a simple and elegant design and LOVED it! So moist and the flavor was on point. You would never go wrong with West Side Bakery!

    The West Side Bakery's reply:

    Thanks so much, Maria, for your sweet review! We're blessed that you and Anthony chose us to create your wedding cake and we're thrilled that everyone loved it. We look forward to serving your new family's celebrations! Congrats again!
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    Michael Sent on 10/31/2019
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    Unique Design, Great Customer Service

    We had a great experience with West Side Bakery in Akron. They invited us in for a complimentary tasting so we got to try a couple different cakes and frostings to help with our decision-making. Our cake concept was definitely non-traditional (we didn't want a white cake), and Barbara took our idea and ran with it! We left the creative expertise up to their team, and we couldn't be happier with the end result: beautiful, delicious cake!

    The West Side Bakery's reply:

    Thanks, Michael! We loved working with you both and are so happy that you were thrilled with the process and the results. Best wishes for Making Memories Sweeter with your new family traditions!
  • Kerstin
    Kerstin Sent on 11/09/2019
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    Literally the best wedding cake ever experienced!

    We chose The West Side Bakery for our wedding day needs, and we are so happy that we did! The cake was EXACTLY as I had imagined it to be decoration wise, very intricate and good attention to detail, a work of art in fact. All of our guests were amazed at how beautiful it was, but even more so with how it tasted - all of our guests could not believe how delicious it was, saying it was the best cake they had ever eaten, and this is from people who had come from all over this country! The staff was always very friendly and pleasant to speak with. Each time I had contacted the bakery, whether by phone or e-mail, they were very quick to respond, always in less than 24 hours, even on the weekend. Our consultation was face-to-face, they offered GENEROUS portions of the tasting samples (we were even allowed to take the left overs home!), and assisted us through the entire selection process, offering examples and suggestions while also allowing us plenty of time to consider out options. We even had a few vegan guests that the bakery was able to accommodate with a small vegan cake, which was also DELICIOUS - we took home the left overs of this and literally could not even tell the difference between the vegan and non-vegan cake, icing and all! I would highly recommend this bakery for any special occasion needs, we will definitely be returning in the future.

    The West Side Bakery's reply:

    Thanks so much for your sweet words and awesome review, Kerstin! We were thrilled to work with you and Matt and couldn't be happier to hear how much you and your guests enjoyed the cakes. We look forward to helping you celebrate your new family's celebrations and Making Memories Sweeter!
  • Alyssa
    Alyssa C. Sent on 04/03/2019
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    Booked for everything!

    We hired West Side Bakery for literally all of our wedding needs. They have done our engagement party cake, and we have hired them to do our bridal shower cake, wedding cake & cupcakes, and our rehearsal dinner desserts. They have been incredibly helpful and their food is to die for!

    The West Side Bakery's reply:

    Thanks so much for your sweet words, Alyssa! We're thrilled and honored that you've chosen us to be a part of your and Kyle's celebrations!
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    Rob M. Sent on 08/15/2019
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    Best Cakes Ever!

    Barb and her team at WSB are amazing. They were so accommodating, flexible, responsive via phone, and knew exactly what I wanted. When I saw the cake the day of the wedding, it looked exactly like my drawing, down to the smallest detail. AMAZING! Furthermore, the cake was actually GREAT. It was moist and flavorful. The fillings were great. They produced the best wedding cake I have ever tasted.

    The West Side Bakery's reply:

    Thanks so much for your kind words and review, Rob. We were so honored that you chose us to be a part of your and Nick's special day and we hope to help you celebrate future celebrations!
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    Becket Sent on 07/04/2019
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    Beautiful AND Delicious!

    Barb and her team at the West Side Bakery were an absolute dream to work with! From the cake tasting to the day of delivery everything exceeded our expectations. They made our wedding cake and monogrammed cookie favors and they were even more beautiful than I had imagined and they tasted AMAZING! We received so many compliments from our guests about how delicious everything was and we couldn’t be happier. Thank you West Side Bakery!

    The West Side Bakery's reply:

    Thanks so much Becket!! We are thrilled that you were so happy! You were so wonderful to work with and I am glad we were able to make your vision come true.
  • Tricia
    Tricia Sent on 10/23/2018
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    WEST Side Bakery is the BEST!!

    West Side Bakery is absolutely AMAZING!! They designed our Golden cake and cookie favors using my vision and they came out absolutely beautiful and everyone raved how delicious the cake and cookies were and our cake was truly our centerpiece.
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