The Westin Chicago Northwest Reviews

We were married at the end of October in the lakeside tent and everything was perfect. From the very start, we felt confident working with Monica. She was extremely thoughtful and responsive to all our many, many emails with questions. She seemlessly worked with our vendors and helped troubleshoot issues. Monica truly cares about making your day special and will help settle any concerns you have. Our guests were well taken care of and everyone commented on the quality of food. As for a venue, the hotel is very nice and well located for our mainly out of town guests who flew into O'Hare. The Lakeside tent was gorgeous and romantic. Our guests enjoyed the hotel and the quality beds. We were very, very happy with our experience with Westin. Thank you Monica for helping make our day so special!! 5 Stars for going above and beyond.

10/10 recommend The Westin Chicago Northwest for your wedding! We had our wedding in the Lakeside Pavilion and it was so beautiful. We worked with Aileen to plan our wedding and she went above and beyond to make sure the planning process was smooth. She promptly answered all my questions and was a great resource overall. The food & drinks were phenomenal, we received so many compliments from our guests! I wish we could live the day over again.

My husband and I had our wedding this past weekend at the Westin and we were so happy with it all! From working with Monica, the beautiful venue space, the food, and the catering staff everything was phenomenal! All of the staff are amazing to work with and we loved planning our wedding with Monica, she was always responsive and helped us all along the way. We received compliments all night on the venue and the food. We are so happy with our decision to go with the Westin!

The Westin Chicago Northwest is the ideal spot for a wedding. Ours was in December, so the lobby was decorated and the tent had a Christmas tree and fireplace to add to the ambiance.

Aileen is one of the easiest people to work with. She truly knows the workings of the hotel and planning weddings. She answered our questions extremely quickly and throughly. She was present for our wedding and helped to direct the other vendors, our wedding party, and my husband and I. I can’t say enough good things about her!

For food, we ended up going with the combo meal since it was the same cost as the other options. This made our lives so much easier since we didn’t have to worry about people RSVPing with specific meal preferences unless they were vegetarian, gluten free, etc. The food was PHENOMENAL! We got so many comments about how much people liked the combo of the filet and cranberry chicken. Appetizers were also amazing, but we didn’t really have a chance to get any! The cake is from Lovin Oven, so really, what could be better?!

Overall, we are still on cloud 9 and we truly owe that to the Westin. Everything went so smoothly, which with Covid, can’t always be guaranteed! I’d recommend this venue to ANYONE! 💙

The staff at Westin Chicago Northwest were memorable. Helpful, accommodating and kind would be the top three words I use to describe them, which made for a smooth event. As curveballs were thrown into the day's events, the team handled everything with ease and grace. It was fantastic!

The Westin Chicago Northwest was the perfect place to hold our wedding reception. Not only is it beautiful inside the lobby and Lakeside Pavilion, but it was surprisingly affordable. An incredible value, considering all that is included. Purchasing a package was a life-saver, especially with a short engagement. The package includes just about everything -- room, linens, cake, chairs, food, a bar, planning services via a coordinator, who worked with us from day one. Aileen was amazing, very flexible and quick to respond. Definitely give it a visit!

We lucked into finding this venue after having to find a new location for our wedding 2 weeks before our date! All I can say is things really do happen fora a reason. Everything was PERFECT. Aileen was wonderful to work with- she knows her stuff! The staff was so friendly and the food was top notch.... everyone is still raving about how good it was! We couldn't have been happier with how everything turned out.

The Westin grounds are beautiful as well as the hotel and all of the event spaces. We had our ceremony, cocktail hour and our reception here. We chose the Lakeside Pavilion for our reception. Having everything in one place truly helped our out of town guests! The wedding packages include so much also for the price. The food is amazing here also. The variety of spirts and local beer is one of the best options out there. Sheree was our main point of contact throughout the planning process. She is amazing to work with and was always very prompt to respond to questions and concerns. The staff at the Westin are incredible! We highly recommend the Westin Chicago Northwest for your reception!

I would HIGHLY recommend this venue to everyone. We worked with Aileen who was very sweet, thorough, organized, and helpful. She gave us advice while planning and would fulfill our requests. We had a little obstacle in the final stage when people were unable to get a hotel room within our wedding block, but once we notified her she took care of it. I could go on and on about how wonderful this venue was. Our guests said they felt like they weren't in Illinois and that the hotel and surrounding landscape was beautiful. Also the food was raved about by everyone! Outstanding venue!!!

We recently had our wedding at the Westin and it was amazing. We worked with Monica and she was great. Everytime we had a question she got back to us right away and was very helpful. All of the staff was great. The food was amazing and all of our guests loved everything. The staff did an outstanding job!

We had our dream wedding come true at the Westin in the Pavilion Tent! Sheree was our wedding coordinator and couldn't have been more helpful through the entire planning process! Her communication with not only us, but our external vendors, made this very stressful time so much easier! Our guests raved about the food and thought the venue was amazing, highly recommend this place!

We had to switch wedding venues due to our original venue having water damage and a slew of other problems. So after getting our deposit back we found ourself less then four months our with no venue. After about 100 phone calls we found the Westin which was perfect. They magically had our date open, and we’re so kind and flexible with us basically replanting our wedding In a couple months. My wedding was amazing. And a lot of it had to do with this venue.

The Westin was the best! We knew after our first meeting after walking out that was our place! We saw over 20 venues from Elgin to Downers Grove and even Chicago! I wanted a place where it was just as beautiful outside as inside so we didn't have to go anywhere else after the church for pictures, and of course the food had to be 5 stars! Westin delivered! Best bang for your buck and not to mention the exquisite grounds for stunning pictures. I also hated the feeling of being in walls for my wedding, the tent was exceptional so different, elegant, classy and romantic! We had the most beautiful and fun wedding, our family still talks about and we were married last year 2018! And of course cannot forget Sherre out wedding coordinator at Westin she made all our dreams come true from beginning to end Sherre was the most professional, fun, fun-loving, caring and personable coordinator! Go Westin for all your wedding dreams! Anything is possible there! P.S. the bakery they use is out of this world most beautiful cake ever!

We had our son's wedding for about 350 people at the Westin, Northwest, Itasca Illinois. the hotel is large conveniently located close to the airport and the rooms are spacious. We has 5 events there over 3 days and we were extremely pleased. The wait staff was hard working and efficient. The best part of our wedding was our coordinator, Sheree. I could not have asked for a better person to work with! She is efficient, personable, reliable and responsive. She made it single handedly possible for me to plan this long distance!

Although I'm not married yet, the process so far has been amazing! My fiancé and I are working with Amanda and couldn't be happier! She is very responsive with emails and answering any questions we have had. This venue is amazing because you're getting the space and a day of coordinator that you can talk to about everything. Also, they provide a website for room block information, ceremony/reception information, and you can have guests RSVP on this website. Before we booked this venue, Amanda met with us to show us the space, go over the details, and get to know us to capture our vision. She also showed us a reception space fully set up so we can have an idea of what everything will look like on our special day. I have stayed at this hotel many times and I've always been a great experience. They just finished redoing the whole place. The rooms are updated, each ballroom was updated, they have new restaurants, and the whole lobby is new. It looks beautiful! We're so excited to get married here! Because we haven't had our big day yet, I'll be back to update after the wedding! I would highly recommend this venue to anyone!

I don't even know where to begin with the Westin. We got married on May 25, 2018. From start to finish, we had the BEST experience. Our coordinator was Sheree Slupski and we had our ceremony outside in front of the willow tree and our reception in the Lakeside Pavilion. I was impressed with the Westin from the minute we walked in and took our tour. It kind of worried me to book a wedding at a venue without tasting the food, but once we got to the tasting I was blown away. Every single thing was absolutely delicious and it made it hard to chose what we wanted to eat! Even on the day of the wedding I thought the food may not be as good since they make so much more at that point. I was wrong again, every person's steak was cooked perfectly and I got endless compliments on the food. My only regret is that I didn't finish my plate! The bakery they are connected with is also amazing. The cake tasted super fresh and moist on the day of the wedding. Sheree was super helpful throughout the entire process. As I am a wedding photographer myself, I am very particular and knew exactly how I wanted my day to run. She always answered my emails promptly and answered every question I asked (which was many!!). On the day of, we hit very few bumps in the road, all of which were taken care of by Sheree and the staff immediately. Somehow between the rehearsal and the reception, the selfie stick I had placed on a table next to our "selfie station" went missing. During dinner, Sheree drove to a nearby Walmart to buy a new one!! I was so impressed and grateful. Many of our family members told us how much they loved the staff and some of them even gave them tips they thought they were so great. I actually photographed a wedding there a few weeks after my own and some of the staff remembered me and asked how I was. It was so sweet! Bottom line: Definitely book at the Westin! It may seem pricey to some, but so much is included in their packages, it's well worth every penny!! :D

We had our ceremony and reception in the Pavilion (the beautiful four-season tent) at the Westin Northwest on April 21st 2018. With 50% of guests from out of town, we wanted to have all the wedding events in one location that was easy to access from the airport, nice enough for people to stay the weekend, and somewhere that fit with our budget. The Westin Northwest met all three criteria and was far and away the obvious choice! While I could probably ramble on a bit more, the most important thing (and the biggest compliment, in my opinion) was that having our wedding here was EASY. Monica (our dedicated coordinator) was so wonderful and responsive - she answered all our questions, made sure we we on top of our timelines, and helped us to pick and choose what things to put in our package in order to stay on top of our budget. Because of her work and planning, we were able to relax that day and enjoy our party. Thank you, thank you, thank you - we would do it all over again!

We had our reception at in the Lakeside Pavilion tent for 230 people on October 14. Throughout the entire planning process, Sheree Slupski was incredible. She was a quick and effective communicator, and always answered my multitude of questions and concerns with a generous and helpful spirit. The staff was wonderful the entire week of the wedding, allowing us to drop off anything we wanted beforehand, setting up our tables and linens as soon as they could, and were so helpful when my family and friends set up our décor, etc. Sheree and the entire staff made sure every detail was perfect. We were very impressed with the service we received at our tasting, from Sheree along the way, and on our wedding night. The food and bar package are very solid, especially considering just how large-scale the catering has to be. We received SO many compliments on our venue, food, and service. It just so happened that our wedding night became the wettest October day in history (10.9 inches of rain in Itasca!), but the tent and staff held up and kept us all dry and dancing the night away. Sheree checked in with my husband and I periodically through the night to keep us posted on the time, the weather, and to be sure we were happy - during cocktail hour she even met us with our fave drinks in hand, because she noticed we hadn't gotten to the bar yet! I would HIGHLY recommend this venue and working with Sheree to anyone looking to get married in the Chicago area.

We just had our wedding reception at the Westin Northwest Chicago (Lakeside Pavilion) this past Saturday (9/30/17). I cannot say enough good things about our experience. Everything leading up to the wedding went super smoothly (communication, tastings, meetings, etc). They were also able to provide us with recommendations for vendors (florist, dj, uplighting, etc) who all worked out great.

The night of the reception went super smoothly. Everything was set up as we had talked about, the food was delicious, the bar service was great, and the physical space looked as we hoped it would. We received so many compliments from our guests. Also, the hotel itself was beautiful and the rooms were really nice (and reasonably priced).

I would 100% recommend the Westin Northwest Chicago as a wedding reception location. Everything went perfectly and we are now left with incredible memories from the night.

Outstanding service!! Staff was very professional & responsive. Venue was beautiful, everything we asked for and more. Monica Guzik was fantastic, she made everything seamless and painful. I would recommend her services, hotel, & venue to anyone. Once again thank you ALL for making this memorable that we will never forget!

We got married on August 19th and The Westin Chicago Northwest was the PERFECT venue for our wedding ceremony and reception. We had a lot of out of town guests so the fact that everyone could stay in one location made it so convenient for them. Our ceremony took place outside and it was such a beautiful setting. We had our cocktail hour on the patio and our reception was in the Lakeside Pavilion. I wanted a tented feel so the fact that we were able to have that but also have air conditioning was the icing on the cake! The Lakeside Pavilion is so unique because each bride can truly make it their own. Every wedding I have seen in the pavilion looks so different and the all white canvas allows each couple to make it a reflection of them.

The food was also AMAZING! We added late night snacks and the strawberry infusion bar and are so thankful we did! Our guests still rave about it all! We've heard from multiple people that it was the best food they have had at a wedding. We worked with Aileen throughout the process and she was very helpful with all of our questions and needs. I couldn't recommend The Westin Chicago Northwest more - I truly think it is such an amazing venue and am so happy that we chose to have our special day there!

The Westin Chicago Northwest was an absolute dream come true for my Husband and I! We Hosted our Ceremony and Reception here on 2/25/17 and both were perfect! Amanda was an absolute dream to work with, she made sure our big day was perfect down to the tiniest detail!! Truly above and beyond from everyone there. We highly recommend this venue!

I highly recommend the Westing Chicago Northwest in Itasca for weddings! I had my picture perfect wedding November 12, 2016 there in the grand ballroom.

From our first meeting, we were impressed with the bright and elegant atrium lobby. Amanda, our wedding coordinator was helpful and thorough. Throughout the planning process she was available to answer questions and accommodate all requests.

The atrium was perfect for a classy cocktail hour, the ballroom was a beautiful space for our reception and the rooms were newly updated and comfortable for all of our guests. The food was amazing - so many choices to offer guests, all of them delicious!

The night of the wedding, the Westin staff made sure we had everything we needed at a moments notice. The reception went smoothly and the staff was professional at all times.

I highly recommend the Westin Chicago Northwest in Itasca for a wedding. We received so many compliments from our guests and I couldn't be happier with how the entire process went!!!

The Westin's team was an absolute pleasure to work with. They were very responsive to all questions and beyond accommodating for our needs for our wedding and reception. From our initial outreach via email through they days following our event, the team at The Westin Northwest went above and beyond to ensure our big day would play out exactly how we had planned. Highly recommend for your next event!