Skip to main content
Weddings

The Westin Milwaukee Reviews

The Westin Milwaukee

The Westin Milwaukee

Milwaukee, WI
4.8 out of 5 rating, 15 Reviews
View more information

Reviews

4.8 out of 5 rating
4.8 out of 5 rating
15 Reviews
95% recommend it
  • Quality of service
    4.9 out of 5 rating
  • Average response time
    4.7 out of 5 rating
  • Professionalism
    4.7 out of 5 rating
  • Value
    4.7 out of 5 rating
  • Flexibility
    4.8 out of 5 rating

Awards

15
WeddingWire Couples' Choice Awards 2020 Winner
Weddingwire
4.8/5 15 reviews
Google
4.4/5 802 reviews
  • T
    Theresa A. Sent on 11/28/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Perfect day!!

    My husband and I got married on 10/9/21 at the Westin Milwaukee. It could not have been a more beautiful and magical day and a piece of that beauty comes directly from the Westin itself. I will never forget the feeling of walking into the ballrom for the first time and gasping because it looked so pretty and even more beautiful than what I had invisioned during the planning process.

    The Westin Milwaukee is a downtown Milwaukee hotel with a beautiful modern design and a warm ambiance. On the day of the wedding the staff that we dealt with were just so accommodating, professional, and pleasant and the day went off perfectly without a hitch.

    Covid resulted in our having a couple different event planners with the Westin, our final one Craig we were assigned to Craig a few months before our wedding when our previous one took a promotion. I was a bit concerned how things would go being moved to a new event person that close to our wedding date. But our day went off w/o a hitch and a big piece of that is giving credit to Craig. Everything was well timed, looked beautiful, and tasted great.

    The Westin is under the organization called White lodging and we also cannot speak highly enough about how wonderful they were in dealing with covid and the many issues that that brought us in planning our wedding.

    In our venue search we looked at both hotels and free standing places. We opt'd to go with a hotel partially bc we had many out of town guests but also because the pricing is so much simpler-price is per person and that's it, no seperate caterer, rentals, bar, etc.

    If on your wedding day you're looking for an elegant venue with great food, great service, simplicity in pricing, a perfect location in the heart of downtown, and has sleeping accomodations for guests then you cannot go wrong with the Westin Milwaukee. Our wedding day was flawless and perfect at the Westin.
  • Melissa
    Melissa Sent on 11/20/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Amazing Turn Around time

    Elena was extremely helpful with helping us set up our wedding block and answering all of my questions.
  • illustration stars

    Are you interested?

    Send a message
  • M
    Morgan M. Sent on 01/01/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Dream Wedding

    Can’t say enough good things about the amazing team at The Westin in Downtown MKE. Kaitlin Wille is FABULOUS. Audrey in Sales is so wonderful. Their wait staff that served us were so attentive and friendly! The chef is super talented. The venue was perfect - the space worked perfectly. We did our ceremony and reception all at the hotel!
  • D
    Diane D. Sent on 01/05/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Awesome!!!

    We planned our daughter's wedding here on August 17, 2019. We live in Boston but wanted their wedding in Milwaukee. We had such a great experience with our wedding plans at the Westin. The Wedding planning was awesome, the rooms were great and so very comfortable, the restaurant was so delicious, the staff amazing and the post-wedding breakfast in the hotel was fabulous!!!
    My husband and I stayed for 6 days and most of the guests (from out of state) stayed there for 4 days..
    Guests stated that this wedding was absolutely the best wedding ever!!!!!
    Thank you...Westin Milwaukee.
    We are planning to come back and stay there again in February, 2020.

    Diane Demakes

  • J
    John Sent on 08/27/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Westin Best Location in Milwaukee

    the Westin helped organize a team building event we had a couple weeks ago. Megan our event coordinator was on top of everything from planning to execution. The venue was perfect for our group. The staff were professional, courteous and the food was really nice. I will not hesitate to return or recommend having events at The Westin.
  • K
    Kerry G. Sent on 07/23/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Perfect Wedding Venue

    The Westin was an ideal location to host our daughter's wedding reception and the night exceeded our expectations. The ballroom is beautiful by itself, but we used the Westin-provided white linens and white chair covers, along with our own floral centerpieces and a spotlighted monogram on the wall and we were set. Of course, Kaitlin Willie, our event coordinator from the Westin, put her own touches and made the ballroom, along with the cocktail reception in the hall, stunning. The wedding ceremony itself was also in the Westin and was lovely. We used the hotel pipe and drape for a back drop and added some eucalyptus and a white aisle runner and it was gorgeous.
    Our compliments to the chef, as the food was outstanding! We started with a cocktail hour in the hall outside the ballroom and had high top tables and a few regular tables for any that needed to sit. We had 2 bars set up and 4 appetizers being passed and they were all outstanding. Our guests were already impressed! This was only outdone by the quality of the food that was served for the dinner. We offered the Walleye, NY Strip, Manchego Chicken and the Cauliflower Bolognese and the guests raved. The steaks were cooked to perfection, the chicken was moist and tender and the Walleye was flavorful!
    We served Moose Tracks ice cream for dessert and then offered mini bundt cakes and cheese curds for late night snack. These were appreciated by all!
    We had a live band, The Rhythm Kings, and they were phenomenal! A HUGE HIT! Highly recommend! Very affordable and well worth it
    We had about 140 quests and could have seated up to 180 comfortably. We used a day-of coordinator to help facilitate pictures being taking and to keep the reception on schedule with speeches and such. We did not feel the need for a wedding coordinator throughout the process, as Kaitlin was so helpful. Although we are an organized group!
    Shout out to the banquet staff as well, as they were on top of service!
    We would all highly recommend the Westin as a premier venue for a wedding!

    The Westin Milwaukee's reply:

    Good Morning Kerry,
    Thank you so much for your great review - it was our pleasure to have you at our hotel!
  • R
    Robin L. Sent on 07/09/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    The Westin Milwaukee was key in making our event successful! Excellent attention to detail, customer service, and responsiveness to our needs.

    Highly recommend the Westin's excellent venue, staff, good, and service!

    The Westin Milwaukee's reply:

    Good Morning Robin,
    Thank you so much for your great review - it was our pleasure to have you at our hotel!
  • J
    Jeff N. Sent on 08/05/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Outstanding all around

    My wife and I booked our stay and our hotel block at the Westin. They were in lockstep the whole time, the rates were great, the hotel is outstanding, and they did everything they could to accommodate us and make the wedding special. I would 100% recommend the Westin to anyone looking to get married.

    The Westin Milwaukee's reply:

    Good Morning Jeff,
    Thank you so much for your great review! It was a pleasure to have you and your guests stay with us.

    Sincerely,
    Mikayla Dhein, CWP
  • B
    Bob Sent on 07/30/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Great suggestions and assistance around the wedding day

    Kaitlin Wille and her team at the Westin did a fabulous job of suggesting alternative places to prepare for the wedding, working with us on some last minute changes, offering some ideas such as food while the bridesmaids were having makeup and hair sessions, offering to assist in storing packages, distributing gift bags, and more. In particular, Kaitlin was very helpful and accommodating and offered tremendous help and thoughtful ideas. She was tremendous.

    The Westin Milwaukee's reply:

    Good Morning Bob,
    Thank you so much for your great review! It was a pleasure to have you and your guests stay with us.

    Sincerely,
    Mikayla Dhein, CWP
  • E
    Emily Sent on 08/05/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Wonderful Experience!

    I used the Westin for my wedding hotel block, for my rehearsal dinner, and rented a meeting room for wedding day hair/make-up. Service was absolutely wonderful and the food was amazing.
  • M
    Mindy B. Sent on 12/16/2019
    4.8 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      4.0 out of 5 rating

    Bar Mitzvah

    I was very happy working with the staff at the Weston. I would absolutely have another function there!
  • Devon
    Devon K. Sent on 12/19/2019
    4.8 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      4.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Winter wedding 12/7/19

    Overall our wedding was amazing! Megan was our event coordinator and she is wonderful at her job. Very patient, accommodating and also very organized. The food was amazing (guests are still commenting at how good the food was) and the ambiance was perfect. Our guests LOVED that they could go up to their hotel rooms after the wedding and commented at how much they loved the vibe of the entire place. All in all, it was a great success choosing to have our wedding and reception at The Westin!
  • M
    Mandy Sent on 07/30/2019
    4.6 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      4.0 out of 5 rating
    • Professionalism
      4.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Great Hotel!

    We loved the Westin! The hotel was absolutely gorgeous, all the guests were impressed with the professionalism and kindness the staff showed. The only glitch we had was getting a hold of our coordinator for room blocks, as they incorrectly gave us 20 instead of 30 rooms, and we were bounced back and forth between multiple people on the phone for nearly an hour. However. Problem was resolved and everything worked out!
  • C
    Chelsea Sent on 07/08/2019
    2.2 out of 5 rating
    • Quality of service
      3.0 out of 5 rating
    • Average response time
      2.0 out of 5 rating
    • Professionalism
      1.0 out of 5 rating
    • Value
      2.0 out of 5 rating
    • Flexibility
      3.0 out of 5 rating

    Frustrating

    Working with the Westin seemed to be easy in the beginning. I however then had to work with 3 separate sales people due to constant turn over. I originally was told if we filled our block we would be able to add more rooms, and actually would receive points or some sort of bonus for every room over 10.. we had 20 rooms book at the Westin, however we were told they could not add more rooms. I also made guest bags that were not handed out. After calling and being assured the bags were being handed out, I found out they STILL were not giving bags out. The morning after my wedding there were 10 guest bags left at the front desk that had not been given to my guests. Very frustrating experience.

    The Westin Milwaukee's reply:

    Good Afternoon Chelsea,
    Thank you for your wedding review. I have shared your experience with our event and front desk team to ensure these problems are fixed. We have put measures in place to improve these processes. Please let us know if there is anything else we can do, I look forward to hearing from you.

    Sincerely,
    Mikayla Dhein, CWP
    Market Senior Catering Sales Manager
Responds within 24 hours