Thunderhead Pines Reviews
Reviews
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4.3 out of 5 rating
4.3 out of 5 rating
6 Reviews
87% recommend it
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Alina K. Sent on 05/05/2024
Best Day Ever
Amazing property, interior was just as great. Everyone loved the scenery and location. The parking lot had plenty of space for our guests. They were escorted to and from when needed. Absolutely perfect, we had the best time ever for our Star Wars WeddingThunderhead Pines's reply:
Thank you for the review and attaching the pictures. We had such a great time getting to know you and hosting your special day :) -
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![Gregory]()
Gregory H. Sent on 10/08/2023Superb venue and team
Christina and her team were with us all the way throughout the long and stressful process of wedding planning, doing everything they could to help us - and even more helpful the day of the wedding! Highly recommend them if you have the chance! Lovely, romantic, elegant venue that just keeps getting better.Thunderhead Pines's reply:
We absolutely loved hosting you and grace! Thanks to you the expresso Martini will now be a staple on our bar menu. We wish you the best in your new future In your new home! -
Amanda B. Sent on 11/12/2022
They were very professional and helpful with every aspect from beginning to end of the wedding.
I was planning a wedding in 2 months and they helped to make this as easy as possible. They set up appointments to keep you on track. The bartender and DJ were taken care of through the venue and wonderful, which took some stress off of me. They were great in setting up all the extras we brought to make everything perfect. This venue is amazing and they go the extra mile to make sure that everything goes off with out any hiccups. I highly recommend them to anyone.Thunderhead Pines's reply:
Thank you Amanda! We had a great time planning and hosting your wedding! We wish you all the best in your future!
Thunderhead Pines -
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![Taylor]()
Taylor H. Sent on 01/28/2024Not worth the drama
The venue itself is beautiful! Unfortunately it comes with staff that is not so great and you do not have an option to not use them. Christina is the owner and "coordinator" who came up to me the entire night of my wedding with any and every problem she could think of. I was not able to enjoy my wedding day mostly because she was constantly pulling me aside. We did not get our security deposit back because someone vomited in the bathroom and people brought their own beer (which we stopped people from doing before the dancing even begun.) She works with you before the wedding and plans most of it but is very pushy and wants you to do things the way she wants not what the bride wants. There are many things to list that she did unfairly to us, some of them including; pushing a groomsmen, blaming me for not being able to handle enforcing her own facility rules, and she wasn't letting people go back to their own vehicles. She was more focused on people drinking their own beer than just sitting back and trying to make it a good day for my husband and I. Our friends who were in the wedding mentioned how Christina was rude to them, truly unfortunate. 0/10 would not recommend this venue.Thunderhead Pines's reply:
Hello, Thank you for taking the time to review our space and commenting on on the beauty of the space.
We have about 10 staff members that are present during the weddings to assist with clean up of the space so our guests don't have to pick up/rinse dishes, ensure bathrooms are stalked as well as clean up any normal spills or accidents that could occur through out the night.
Our onsite coordinators are not wedding planners, they do not plan your event. The timeline is discussed in detail months before the event and every detail is picked by the client.
Guests drinking in the parking lot as well as drinking their own alcohol is prohibited on our property to ensure guest, community and staff safety. This is written and agreed upon prior to booking the space.
We had several conversations about guests drinking their own alcohol the entire night, and if we do not have client support we are not able to send that particular guest home safely. Lack of client support led to excessive vomit in multiple areas as well as on staff. It was irregular for a client to leave before all of the guests so our staff had to help arrange safe transportation for a guest that had been drinking his own alcohol all night and was not able to stand.
When outside alcohol is an issue we do everything possible to make sure that all guests are safe and will not put our local community at risk by allowing anyone who has been drinking to drive. No staff has ever pushed a guest. We try to defuse any conflict before asking the client to interject. If this fails we contact local authorities, but we definitely never physically interject. It has been 5 months since your event and neither the guest or yourself has brought up the treatment of a groomsmen in any of our the conversations that we have recently been having in the last 2 days.
We are limited as to how we are able to enforce our facility rules except with retaining our security deposit, which is what happened in this case. We have offered several opportunities in the last two days to come in and discuss your concerns in person.
Once again, we are always open for you and your guests to discuss their concerns in person since we take all concerns seriously and would love the opportunity to rectify or improve in any way that is valid and warranted.
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