Cody C. Sent on 06/20/2022
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Quality of service
2.0 out of 5 rating
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Average response time
5.0 out of 5 rating
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Professionalism
1.0 out of 5 rating
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Value
2.0 out of 5 rating
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Flexibility
2.0 out of 5 rating
June 2022 Wedding
First, the venue was beautiful and the wedding day was close to perfect. It really is a great barn venue and the grounds are well maintained. However, I wanted to share some of the negative things that significantly impacted the experience for myself (the groom), my wife, and our immediate families.
A few things that really attracted us to book this venue for our Saturday wedding was that when we toured in October 2020 to book for June 2022, we were told we would be able to have the venue for Friday afternoon/evening, the whole day Saturday, and Sunday morning. We were told that someone would be at the venue the day of to help coordinate the day and work with us to ensure everything went as planned. Coordinating with this person would also make clean up easier at night since everyone would be on the same page. Even looking at other reviews, it seems like someone usually is there all day to help and ends up being very helpful.
The contract signed by both parties stated that we would be able to be at the venue cleaning up until 12:30 am the night of and we would be able to then finish cleaning up Sunday morning from 9 am - 12 pm. The first red flag was that around 6 months before the wedding, we were told that an event was booked for that Sunday and we would not be allowed to clean up at all the next day. Everything had to be out on Saturday night, but at the time we didn’t see this as much of a problem because we thought we had until late in the night to clean up and they ensured that they would help with cleaning and organizing our decorations to easily be loaded into vehicles.
Next, just a couple months before the wedding, we got a surprise call from the owner notifying us that a couple was looking to book the venue the Friday prior for a wedding. He gave us the option to keep it, however we would have had to pay an extra $1500. We did not budget for this extra fee so we did not book it, which took away our option for an early setup and left us scrambling to figure out where to do the dress rehearsal. Then just two weeks before the wedding, we were told that we had the option to have a rehearsal on Thursday, but that the Friday wedding also wanted it for a rehearsal and decorating so we needed to coordinate times. We did end up visiting the venue for an hour and a half on Thursday with our parents and officiant which helped, however if we would have known this was an option sooner we could have had more time to coordinate with our bridal party. Having the venue on Friday night wasn’t in the contract, so it was more so an annoyance because we were verbally told early on we would be able to use it.
The day of, the person we thought would be something like a day-of coordinator didn’t show up until soon before the first wedding party activities. My wife tried to tell them about the remaining vendors that were left to show up and offered an itinerary so she knew the schedule of events, however she did not take it. Even though we tried to talk to the venue workers and owners about the day, they did not seem to care. This lack of communication proved to be problematic later in the night.
During the reception, the bridal party was being told to go clean up the bridal/groom suites because they were messy. Some party members volunteered to clean up during the reception since we were being bothered about it, and while they were cleaning the workers still harassed them about how it wasn't cleaned up. All of this caused unnecessary stress on the bridal parties and we ended up feeling like an inconvenience.
After the music stopped at 11 pm and the last guests started to leave, the workers and the owner quickly became very rude and aggressive, rushing the families to clean up everything and get out immediately while they sat and watched. They were visibly upset that we hadn’t had everything immediately loaded up, and they showed it by talking poorly of family members while everyone rushed to get out. They talked to myself and my wife, telling us that we were very unprepared and needed to hurry up. All of this caused unnecessary panic, causing items to be given to the wrong people and belongings to be mixed up. Even with all the commotion, everything was out well before midnight even though our contract stated we had until 12:30 am. The workers still made it to the local bar before any of the family that was cleaning up did.
Overall, we paid a lot to have help on the day of and have the venue for half the weekend. As they kept taking away privileges, there was no offer to lower the charge, only requests for us to pay more to keep the privileges we thought we had. Then the day of the immediate family and bridal parties were treated very poorly and made to feel like inconveniences on the property. I would advise anyone considering using this venue to study their contract and stick by it and hopefully not be taken advantage of the way that we were.
First, the venue was beautiful and the wedding day was close to perfect. It really is a great barn venue and the grounds are well maintained. However, I wanted to share some of the negative things that significantly impacted the experience for myself (the groom), my wife, and our immediate families.
A few things that really attracted us to book this venue for our Saturday wedding was that when we toured in October 2020 to book for June 2022, we were told we would be able to have the venue for Friday afternoon/evening, the whole day Saturday, and Sunday morning. We were told that someone would be at the venue the day of to help coordinate the day and work with us to ensure everything went as planned. Coordinating with this person would also make clean up easier at night since everyone would be on the same page. Even looking at other reviews, it seems like someone usually is there all day to help and ends up being very helpful.
The contract signed by both parties stated that we would be able to be at the venue cleaning up until 12:30 am the night of and we would be able to then finish cleaning up Sunday morning from 9 am - 12 pm. The first red flag was that around 6 months before the wedding, we were told that an event was booked for that Sunday and we would not be allowed to clean up at all the next day. Everything had to be out on Saturday night, but at the time we didn’t see this as much of a problem because we thought we had until late in the night to clean up and they ensured that they would help with cleaning and organizing our decorations to easily be loaded into vehicles.
Next, just a couple months before the wedding, we got a surprise call from the owner notifying us that a couple was looking to book the venue the Friday prior for a wedding. He gave us the option to keep it, however we would have had to pay an extra $1500. We did not budget for this extra fee so we did not book it, which took away our option for an early setup and left us scrambling to figure out where to do the dress rehearsal. Then just two weeks before the wedding, we were told that we had the option to have a rehearsal on Thursday, but that the Friday wedding also wanted it for a rehearsal and decorating so we needed to coordinate times. We did end up visiting the venue for an hour and a half on Thursday with our parents and officiant which helped, however if we would have known this was an option sooner we could have had more time to coordinate with our bridal party. Having the venue on Friday night wasn’t in the contract, so it was more so an annoyance because we were verbally told early on we would be able to use it.
The day of, the person we thought would be something like a day-of coordinator didn’t show up until soon before the first wedding party activities. My wife tried to tell them about the remaining vendors that were left to show up and offered an itinerary so she knew the schedule of events, however she did not take it. Even though we tried to talk to the venue workers and owners about the day, they did not seem to care. This lack of communication proved to be problematic later in the night.
During the reception, the bridal party was being told to go clean up the bridal/groom suites because they were messy. Some party members volunteered to clean up during the reception since we were being bothered about it, and while they were cleaning the workers still harassed them about how it wasn't cleaned up. All of this caused unnecessary stress on the bridal parties and we ended up feeling like an inconvenience.
After the music stopped at 11 pm and the last guests started to leave, the workers and the owner quickly became very rude and aggressive, rushing the families to clean up everything and get out immediately while they sat and watched. They were visibly upset that we hadn’t had everything immediately loaded up, and they showed it by talking poorly of family members while everyone rushed to get out. They talked to myself and my wife, telling us that we were very unprepared and needed to hurry up. All of this caused unnecessary panic, causing items to be given to the wrong people and belongings to be mixed up. Even with all the commotion, everything was out well before midnight even though our contract stated we had until 12:30 am. The workers still made it to the local bar before any of the family that was cleaning up did.
Overall, we paid a lot to have help on the day of and have the venue for half the weekend. As they kept taking away privileges, there was no offer to lower the charge, only requests for us to pay more to keep the privileges we thought we had. Then the day of the immediate family and bridal parties were treated very poorly and made to feel like inconveniences on the property. I would advise anyone considering using this venue to study their contract and stick by it and hopefully not be taken advantage of the way that we were.
