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Top Notch Events & Rentals Reviews

Top Notch Events & Rentals

Top Notch Events & Rentals

Anniston, AL
4.1 out of 5 rating, 20 Reviews
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Reviews

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4.1 out of 5 rating
4.1 out of 5 rating
20 Reviews
83% recommend it
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  • Quality of service
    4.1 out of 5 rating
  • Average response time
    4.1 out of 5 rating
  • Professionalism
    4.2 out of 5 rating
  • Value
    4.2 out of 5 rating
  • Flexibility
    4.1 out of 5 rating
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Awards

20
WeddingWire Couples' Choice Awards 2015 Winner
  • K
    Kara Sent on 06/01/2014
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    I got my altar draping and also my reception ballroom draping from Top Notch. Beautiful! Super easy to work with; Lyndsey made my whole process very simple and worry free for me.
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    Addie Sent on 07/26/2016
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    Top Notch was very affordable when I went to pick out linens for our wedding reception. They were very easy to work with and dropped off the linens the day of the wedding at my venue. My mother-in-law took our linens back Monday morning since we had only reserved our venue space for Friday and Saturday. I would highly recommend them to spruce up any party tables!
  • User2303894 Sent on 09/07/2015
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    Top Notch did a wonderful job with the lighting, drapery and seating at our wedding. Everyone asked us about who did our lighting and loved the overall setup. We could not have been happier with Randall's work.
    • illustration stars

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  • M
    Marty Sent on 11/11/2014
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    Absolutely "Top Notch" in our book!

    Top Notch Events & Rentals's reply:

    Thank You Marty! It's a joy to work with you also!
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    Tasha Sent on 10/08/2014
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    Lyndsey Workman did an excellent job by creating the perfect scene for an elegant wedding.

    Top Notch Events & Rentals's reply:

    Thank you Tasha! I love working with you! You have the most beautiful visions every time!
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    Latasha Sent on 08/27/2014
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    Too Notch made my wedding Dreams a reality... Anytime my ideas changed they changed with me no hassle I plan on using them for my daughters 6th birthday I would recommend them for anyone who plans their next event

    Top Notch Events & Rentals's reply:

    Thank you for the kind words Latasha! We loved working with you!
    ~Lyndsey
  • User1753581 Sent on 08/07/2014
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    Top Notch did a great job setting up my wedding. All of the drapes were beautiful and they were even able to put up a very last minute tent for me. I would recommend them to any and everyone!!
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    Ona Sent on 06/17/2014
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    The folks at Top Notch did an incredible job of setting up the ceremony location and reception with amazing backdrops and chairs. They worked alongside the DJ and light specialist to coordinate a fantastic ambiance.

    Top Notch Events & Rentals's reply:

    Thank you very much for leaving us this review. We strive for excellence on a daily basis, and were happy to achieve this on your big day!
  • User1784470 Sent on 08/28/2014
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    Top Notch always goes above and beyond whenever I have an event. I've used them for birthday parties and church festivals, so I had no doubt that they would be the very best people to go to for my wedding. I got a very large 40x120 tent with drapes, along with tables, chairs, and linens. The best part is that I didn't have to lift a finger for it all to come together. I would recommend them to any one, because they really know how to make dreams come true!!
  • User1381552 Sent on 10/15/2013
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    True Professionals! They did a wonderful job.
  • User2106277 Sent on 04/23/2015
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    They are great!!! I would definitely recommend this vendor!!
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    Latonya Sent on 09/10/2014
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    Top Notch Rentals was excellent! Everything that I wanted for my wedding reception they provided they help make my vision come to life!!! Any other future events I will use them again!

    Top Notch Events & Rentals's reply:

    Thank you for taking the time to review us LaTonya! I'm glad we could make everything exactly how you wanted!
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    Cindy Sent on 08/28/2014
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    The tent was clean. The chairs and cushions were comfortable and attractive. The Cinderella table for the bridal party was beautiful. I didn't have to worry about anything. It was set up and taken down smoothly and timely. Thank you top notch for your hard work and making my daughter's day special!

    Top Notch Events & Rentals's reply:

    Thank you for taking the time to review us Cindy! We really appreciate it and loved working with you for Alyssa's wedding!! If you are ever in need anything else, you know you can always call us!
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    Tiona Sent on 06/18/2015
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    Top Notch did a wonderful job. I rented up lights for my cake and 2 sets of pipe and draping for my wedding. The workers came out the day before the wedding and was very professional. I would definitely use them again.
  • User5859637 Sent on 12/31/2014
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    Extra care was taken to make sure the tent was secure for the wind and rain that was predicted before my event...I never worried that the tent would blow away!
  • User2068174 Sent on 03/16/2015
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    Not very pleased with the finished product and they should check on their setups again before the wedding.

    Top Notch Events & Rentals's reply:

    We are so sorry you where displeased with the service.We cannot control the weather.We offer a after-hours service (the numbers are on the contract) for our client if problems occur.Our clients are very personal to us, and we refunded you a percentage also.We spoke to the venue and they also said that it did not seem to big a big issue.There was plenty of time to call us at the moment of problems and we would have been there within 20 minutes.I am so sorry you feel this way.
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    Angela Sent on 10/08/2014
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    The draping wasn't what was expected or discussed, but the bride's cake table and our table were both really beautiful, although the lights under the tables didn't change colors as discussed, as well. Plus they were later getting things set up than they should've been. They were supposed to have the draping set up the day before, which didn't happen, so that put them behind the day of the wedding. So that added extra stress for all of us as guests were beginning to show up while they were rushing to get things finished. Just didn't need to happen that way. That's why we paid someone to take care of these details, so we wouldn't have to worry about it, but just didn't work out that way. Sorry for this review, but I just didn't get near what I paid for!! But Lyndsey was nice to work with, just disappointed with everything else.
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    Brittani Sent on 09/07/2016
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    We were pretty unhappy with Top Notch during our wedding. They were very unresponsive whenever we would try to contact them on the phone. It seemed that the person answering the phone never knew what to do and always had to talk to the owner, who was never available. I rarely got the promised returned phone calls. They wouldn't even call me back the week of our wedding when I was trying to pay the remainder of our bill that was due! When we arrived to our venue on Friday, we found out that one of the 5 farm tables we had requested for our rehearsal dinner that night had arrived completely broken and useless. Our venue owner had to get on the phone with them and demand that they return with another table, which arrived about half an hour before the rehearsal started, and it was also broken. By the end of the night, it had completely collapsed. I suppose that wouldn't have been a problem if we weren't planning to use them for the wedding the next day, but we were. We also requested misting fans which we never received. Overall, just really poor communication and poor quality.
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    Justin C. Sent on 01/29/2019
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    Unprofessional and amateur! BEWARE!

    I would like to commend Top Notch Events and Rentals for the promptness for both days of our event. Everything was delivered and picked up in accordance with the contract.

    Regrettably, I was very disappointed in the lack of professional guidance and foresight that the company provided concerning the setup for my event on 1/20/19 at Vulcan Park and Museum. First and foremost, the tent was not placed the way we discussed previously. After the initial discussion and sending a detailed floorplan to Top Notch, I arrived to find the tent's short side positioned parallel to the Vulcan statue. Due to this error and Top Notch’s worker's unwillingness to help change it, a domino effect of massive changes that would ultimately have me working to change the entire floor plan two hours prior to the beginning of my own event – including moving tables, chairs, and other equipment around. The worker did not help with the changes in the floorplan. I even asked the worker if he could get some more sidewall for the other tent. He told me he would and never did.

    To compound the poor set up experience, the tent would not stay warm after being guaranteed that the heaters "would keep the tent very warm and we did not need any more heaters." I think that may have been the case if 1) both heaters worked the entire time and 2) the bottom of the tent would have been secured so the wind would not make them flap. A company that claims to have set up hundreds of events did not even ensure basic set up was accomplished. Due to the temperature inside the tent, the band refused to play. We had to wait nearly an hour before a repairperson arrived to fix the heater. Around 7:00 PM, the band resumed playing.

    I have not ever had an experience so horrible and on the day of my wedding reception makes this exponentially worse. As I know mistakes happen, I feel much of these could have been avoided had I been given the correct guidance and Top Notch did their job of securing the tent properly (as well as supplying working heaters). Being unfamiliar with event planning in general and the previous events held at Vulcan, I feel that Top Notch should have provided any additional information to clients to make sure the event would run as smoothly as possible. In addition, I would like to point out I have exhausted every action I could prior to posting this review. I always try to work out differences in a private setting as opposed to in a public forum. Unfortunately, Top Notch was not interested in working things out and felt they were completely absolved from any blame. This company is amateur and unprofessional – pay a little extra and use a company that knows how to properly set up for events.
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    Samantha Sent on 11/06/2016
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    This place is a joke!!! We asked for gold cake stands, but got silver ones. We were told one price for our linens that we rented, but paid almost double for evey single one of them. The events manager at the venue we rented for our wedding told us that top notch is so great blah blah blah, but I do NOT think so!! We wanted drapery, but since the events manager dropped the ball, top notch said they couldn't do anything!! The main guy was out of town right before my wedding and supposedly, he is great, but since I had to deal with Carrie and Kim, everything was AWFUL!!!!! I will NEVER go back to top notch and I am telling everyone to steer clear of that place, unless they want to be disappointed!!!!!
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