Torrance Cultural Arts Center Reviews

Reviews

• 
  User1574688 Sent on 04/02/2014
  4.8 out of 5 rating

  4.8
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    4.5 out of 5 rating
    4.5
  • Professionalism
    4.5 out of 5 rating
    4.5
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Have the hall clean and ready for your event. Everything in good condition. On time

  Have the hall clean and ready for your event. Everything in good condition. On time
• Christina Sent on 05/25/2015
  4.7 out of 5 rating

  4.7
  • Quality of service
    4.0 out of 5 rating
    4.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    4.5 out of 5 rating
    4.5
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Torrance Cultural Arts Center was responsive and a pretty good value. We reserved the Toyota Meeting Hall, Torino Plaza and the Japanese garden. The garden was reserved for 2 hours for our photos, unfortunately, TCAC was not able to provide us the privacy which had been promised. This made our photo shoot a bit longer than it should have been because our photographers had to ask people to remove themselves from the area. Nevertheless, TCAC was quick to recognize their mistake and provided a refund for this reservation. Despite this incident, they were very easy to work with and willing to provide a little extra equipment for set up at the Torino Plaza. Overall, we had a pleasant experience with them.

  Torrance Cultural Arts Center was responsive and a pretty good value. We reserved the Toyota Meeting Hall, Torino Plaza and the Japanese garden. The garden was reserved for 2 hours for our photos, unfortunately, TCAC was not able to provide us the privacy which had been promised. This made our photo shoot a bit longer than it should have been because our photographers had to ask people to remove themselves from the area. Nevertheless, TCAC was quick to recognize their mistake and provided a refund for this reservation. Despite this incident, they were very easy to work with and willing to provide a little extra equipment for set up at the Torino Plaza. Overall, we had a pleasant experience with them.
• Taneisha Sent on 05/07/2017
  2.8 out of 5 rating

  2.8
  • Quality of service
    3.0 out of 5 rating
    3.0
  • Average response time
    2.5 out of 5 rating
    2.5
  • Professionalism
    2.5 out of 5 rating
    2.5
  • Value
    3.5 out of 5 rating
    3.5
  • Flexibility
    2.5 out of 5 rating
    2.5

  The venue itself is an amazingly beautiful area (Garden Area), if you choose your reception to be on property you will only have access to a kitchen but in one of the halls on property. The staff was very unprofessional, and I'll prepared. First they left a huge lift in our reception space that took up space we paid for and needed, secondly they scheduled a wedding ceremony an hour before ours in the same area we rented for our ceremony and pictures. They will charge you for a coordinator but you will have have an actual coordinator just some volunteer who is suppose to unlock and lock the doors. If you do book here make sure they have no prior ceremony ahead or after yours, and you'll probably want to make your own signs for the garden area to say "Private Event" if not you'll have random people literally walking through your wedding ceremony and pictures, as well as your reception if you choose to have it on property.

  The venue itself is an amazingly beautiful area (Garden Area), if you choose your reception to be on property you will only have access to a kitchen but in one of the halls on property. The staff was very unprofessional, and I'll prepared. First they left a huge lift in our reception space that took up space we paid for and needed, secondly they scheduled a wedding ceremony an hour before ours in the same area we rented for our ceremony and pictures. They will charge you for a coordinator but you will have have an actual coordinator just some volunteer who is suppose to unlock and lock the doors. If you do book here make sure they have no prior ceremony ahead or after yours, and you'll probably want to make your own signs for the garden area to say "Private Event" if not you'll have random people literally walking through your wedding ceremony and pictures, as well as your reception if you choose to have it on property.
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• Mary Sent on 07/29/2010
  2.6 out of 5 rating

  2.6
  • Quality of service
    2.5 out of 5 rating
    2.5
  • Average response time
    2.0 out of 5 rating
    2.0
  • Professionalism
    2.0 out of 5 rating
    2.0
  • Value
    2.5 out of 5 rating
    2.5
  • Flexibility
    4.0 out of 5 rating
    4.0

  When booking the venue (Pine Wind Garden), response time and professionalism was horrible. Once we were assigned a coordinator the service got better. However, we asked him to have maintenance sweep and hose down the garden and it did not get done. Besides the challenges.... the location is perfect for an intimate romantic ceremony and reception.

  When booking the venue (Pine Wind Garden), response time and professionalism was horrible. Once we were assigned a coordinator the service got better. However, we asked him to have maintenance sweep and hose down the garden and it did not get done. Besides the challenges.... the location is perfect for an intimate romantic ceremony and reception.