Twin Lakes Reviews
Reviews
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3.6 out of 5 rating
3.6 out of 5 rating
14 Reviews
72% recommend it
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![Jessica]()
Jessica Sent on 10/27/20145 stars isn't even high enough. We just got married last week and everyone is still talking about how beautiful it was.
This venue is one of a kind. Everything about it is fantastic. The staff, the food, the location, the fire pit. There is nothing I could possibly complain about. Gail and Barb were so accommodating and helped us every step of the way.
Every vendor Gail recommended exceeded our every expectation. The band, the florist, the baker. I mean everything was perfect.
Thank you so much for letting us have the best time of our lives.
We will definitely be recommending this place to all our friends and family. -
User1615457 Sent on 05/12/2014Wonderful place for an event. Terrific views and setting made the day extra special. Staff was very accommodating to everyone. Would highly recommend to anyone looking to have a wedding at such a beautiful place. -
User1884347 Sent on 10/24/2014Twin lakes was absolutely wonderful as a location and caterer for our wedding. The only issues we had were minor ones pointed out after the wedding and reception was over. They were the wait staff being a bit too pushy in taking plates prior to guests finishing their food, as well as hovering around the tables, waiting for people to finish. That aside, the bar staff and planning staff were absolutely amazing. -
User1287695 Sent on 08/14/2013We were very happy with Twin Lakes as our wedding venue.
Gail (manager) was wonderful to work with leading up to the wedding, and Barbara was so great the day of - making sure we had everything we needed (and being very pro-active which was great) and kept us on schedule.
We had our ceremony lakeside and then reception in the pavilion, for about 145 guests. It was the perfect size - and we also had a big after party at the bonfire area complete with DJs and more lighting. We were up till dawn!
The pool is great, and we organized a brunch on Sunday morning for guests to come eat and lounge at the pool. Worked out well.
Food was very good, we had an all gluten-free menu and were very happy. Basically we just picked items off of their regular menu that were already gluten-free.
We did not like their house wines so upgraded and they were able to get us 2 reds and a white from a list that we provided = very good!
We LOVED staying on site and had our friends stay in the cabins too. We used other B&Bs and Kingston hotels for family and other friends (with kids, etc), but selected friends who we thought would come for both Fri and Sat nights, and enjoy the after party. We packed the cabins and it was so wonderful to not have to drive anywhere.
The owner Steve is great too - when we were doing our photos during dinner, he gave us a bike for a prop and it ended up being my favorite picture.
They were flexible with check-out time too which was great.
The per person charge is quite a bit, but, they really managed the day very well and we didn't have to hire a day-of coordinator.
Very happy!
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User967629 Sent on 10/10/2012We thought this was a great place and value in the long run it turned out that nothing is waht it seems. I started planing my wedding with them 8 months in advance booked the and never heard from them once. I had to call to make all the plans to set up times to met and finalize everything. which was more then one phone call b/c no one would call me back. the day of my wedding i was told id have a bridle sweet set up with food and drinks ready when i arived once i got there they lights where not even turned on there was no food drinks or even heat on. once they brought food over it was cold and we could not drink b/c we had no glasses. as far as the room being set up not ONE thing was the way i asked it to be the center pices where wrong things were not placed where they should have been. more then half the flowers i bought for them to use they didnt untill my mother said something then helped put them out. which all this was told and writen down by 2 different people. they ran out of aps for my cocktail hour and had my guest wait. and then at dinner ran out of food as well and had my guest wait yet again. when i talked to the person in charge all she did was nod her head. i asked when i can pick up my things the next day she said someone would be there at 7:30 and shed be in a little later we waited till 1:30 pm to make sure she was there. but when i walked in she was not and we had stuff locked in the office which we could not get. i was very unhappy which is sad first off b/c it was my wedding day but b/c i thought it was such a nice place
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User1838679 Sent on 09/30/2014My fiance and I attended a wedding here a few years ago and immediately thought of it when we started looking for venues. We have looked at a few other locations, none of which really suited us, we were prepared to put down a deposit that day.
I scheduled a tour with Gail for a Sunday morning. My fiance and I drove over 2 1/2 hours for the meeting, WITH our 16 month old son. When we arrived we informed the girl at the front desk that we were there for a tour, she had no idea that we were coming and had to go searching for someone to give us a tour. The maitre d' Barb ended up giving us an impromptu tour of the grounds that had still not been cleaned for the wedding the night before. Barb was wonderful and as helpful as she could have been in that situation, however she told us that we should reschedule with Gail for another weekend because she was unable to answer our more detailed questions. The office was also locked and Barb was unable to give us the information folder we would have normally received.
We left our number and were told that Gail would get back to us the following morning, come 3pm I called and spoke with Lynda who told me that Gail does not work on Monday and she would call or email the next day. Well...it's 5pm on Tuesday now and still have yet to hear from anyone.
I spent a while searching for reviews of this venue on line and while overall they rank 4/5 stars. The more recent comments are not great and the name of the women whom people praised for her wonderful service and attention to detail is Rebecca NOT Gail. So obviously this woman is a newer hire and clearly cannot handle her job.
I'd love to be able to attach our emails back and forth so you could see the conversations that happened before her blowing us off. We had made very specific requests for a weekend wedding package in their peak season.
Oh well, I guess we will just have to go somewhere else with our $25,000.
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