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TYS Photo | Video Reviews

TYS Photo | Video

TYS Photo | Video

Rock Island, IL
4.7 out of 5 rating, 9 Reviews
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Reviews

4.7 out of 5 rating
4.7 out of 5 rating
9 Reviews
93% recommend it
  • Quality of service
    4.6 out of 5 rating
  • Average response time
    4.6 out of 5 rating
  • Professionalism
    4.7 out of 5 rating
  • Value
    4.8 out of 5 rating
  • Flexibility
    4.8 out of 5 rating

Awards

9
WeddingWire Couples' Choice Awards 2020 Winner
  • Ligeia
    Ligeia P. Sent on 01/02/2020
    5 out of 5 rating
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    Amazing Person and Photographer

    My husband and I were married in October and Ty not only covered our wedding, but he also did our engagement photos. He was wonderful to work with and really captured our love in photos. He was fun, professional, and felt like family. I would highly recommend him to anyone needing a photographer.
  • M
    Melissa S. Sent on 03/19/2019
    5 out of 5 rating
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    Spectacular

    Tyler does an amazing job at capturing you at your best moments without you even knowing. He was very professional but made our experience fun at the same time. Our engagement photos turned out amazing. Even though we did our shoot in the cold of December everything went perfect. He was great at communicating and setting up the perfect time and place for us. He gave us some great location suggestions to shoot at and was also able to go to the places we wanted. He will be doing our wedding photos/video in September. I know he will do an amazing job. I can’t wait !
  • E
    Ellen J. Sent on 09/15/2019
    5 out of 5 rating
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    TYS photos did an awesome job making a video for our wedding! It was so great to have those memories captured forever!

    Such an awesome business to work with! I was so impressed on how great the video turned out and it is the memories we will have forever.
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  • Erin
    Erin D. Sent on 03/07/2019
    5 out of 5 rating
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    Wonderful experience!

    We had a simple courthouse wedding, and he was very accommodating!
  • S
    Shannon Sent on 07/26/2019
    5 out of 5 rating
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    Read this review

    Wow! I used TYS photo for my video and let me tell you it was the best decision I ever made! When I was wedding planning, everyone told me not to get a videographer because you would never watch it. I am so glad I did not listen. We got the package that was a highlight reel with no audio and the only thing I would do different is get the everything package. That is how good our video was. It made you feel every emotion from the wedding and I am so thankful for them! The prices were amazing as well! Tyler is so nice and worked with us (which isn’t very easy).
  • B
    Beth U. Sent on 04/13/2019
    5 out of 5 rating
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    Absolutely amazing

    Tyler is so professional and dedicated. His work is amazing. I highly recommend.
  • J
    Jennifer Sent on 03/07/2019
    5 out of 5 rating
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    A Truly Wonderful Experience

    Tyler is an incredible photographer. My wedding was captured beautifully and every picture makes me tear up at the memory. Tyler and his partner were timely, professional, intuitive, and altogether a great team. 10/10 I would recommend TYS to anyone for any occasion.
  • K
    Kj S Sent on 03/07/2019
    5 out of 5 rating
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    So happy we chose TYS!

    Tyler was accommodating, professional, affordable and we absolutely love our wedding photos! I'm so glad we chose TYS for our wedding!
  • Rachel
    Rachel Sent on 11/23/2020
    2 out of 5 rating
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    Do not recommend

    My husband and I won a drawing for free videography for our wedding from TYS Photo Video back in January 2019. We have contacted the bridal expo where he won his services so that they can check into it and hopefully other couples don't have to deal with all of this. We got married on March 14th, 2020 - right before the shutdown. Ty has been extremely unprofessional throughout our entire experience with him. We did have to reschedule our initial meeting twice because of weather (back in February 2019) then when we did go meet him (2/28/19) he had forgotten about our meeting and was 15 minutes late. He didn't have us sign a contract, which in hindsight we definitely should have, but it was the first time either one of us had planned a wedding and he was the first vendor we met with. We were then supposed to meet up on 2/20/20 to set up the timeline with him and our photographers where he had forgotten and put the wrong time in his calendar, so we emailed him the timeline instead. We were supposed to receive a $2400 package that included: 6+ minute short film, full footage of ceremony and reception, and RAW footage from the day. We were completely understanding with the pandemic and gave Ty a message two months after we got married (May 2020) on Instagram because we were never told a timeline of when to expect our videos. Ty's response was "probably another month or so." I reached out again in July where he said "almost done!" and I asked for a estimation and he said "hopefully by next weekend (August 2020)." I reached back out after another month of silence (on September 13, 2020) and my husband called him twice when we finally got our link to our 3 minute 30 second video (our package was for a 6+ minute video). I then asked about our ceremony and reception footage four separate times between 9/26/20-10/5/20 with no response. He responded on 10/5/20 saying the they were backed up and to give him another "probably another month." I messaged him again on 11/8/20 where he said we would have our footage the next day (11/13/20). My husband emailed him on 11/17/20, with no response and I commented on his most recent photo on Instagram on 11/20/20 asking about our link. He did not respond and has deleted my comment. On 11/22/20 I commented on his most recent Facebook post about our situation. We finally received the links to our ceremony and reception footage on 11/23/20 with nothing more than an email with "Here are your links." We are happy to finally have our videos and will treasure them for the rest of our lives, but the majority of this situation was avoidable stress.
    We don't want any other couples to have to deal with this unnecessary stress. I'm not sure if it is because we didn't have to pay for his services or if this has happened in the past to paying customers, but we are very disappointed for a service that was for such an important day for us.