Samantha C. Sent on 07/26/2022
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Quality of service
1.0 out of 5 rating
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Average response time
1.0 out of 5 rating
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Professionalism
1.0 out of 5 rating
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Value
1.0 out of 5 rating
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Flexibility
1.0 out of 5 rating
DO NOT BOOK WITH THEM! Extremely unprofessional!
I was a bridesmaid for two weddings that hired this company to come decorate. They yelled at the bride in the first wedding, telling her that she couldn’t have things set up the way she wanted and that THE BRIDE needed to let them do their job. The bride was nice and timid when requesting things differently. In the second wedding we had just gotten our hair and makeup done and were in our robes when we noticed that none of the decorating outside in the barn venue had been done. We waited until about an hour before the ceremony and finally decided to jump in and get it done so that the brides day wouldn’t be ruined. We moved 4 BIG wooden barn tables out from the corner, if we hadn’t they would have blocked seating. We moved the cake table, card table, and gift table. The gift table was hidden outside of the venue on the far side of the barn, (not decorated) and where none of the guests would be. They sent two employees for the big venue, one of which sat with their baby the entire time. And for most of the time they were there, the other one sat on their phone! They didn’t start until we went out and started moving things. Which the owner yelled at the bride for wanting things moved to where the bride wanted them. She said we needed to cut the decorators slack as they were up late. As a business professional in wedding services myself, this is extremely unprofessional! If you are getting paid to do a job, you get it done and you do it right! Us bridesmaids were sweating off our makeup and ruining our hair, which we had just paid to get done and in our robes! We missed the getting ready photos with the bride so that we could decorate for them! Absolutely horrible service. The owner hung up on the bride when the bride contacted her letting her know her frustrations, she didn’t even ask for a refund, but just wanted to know her concerns. Unprofessional and her “expertise” is horrible!
I was a bridesmaid for two weddings that hired this company to come decorate. They yelled at the bride in the first wedding, telling her that she couldn’t have things set up the way she wanted and that THE BRIDE needed to let them do their job. The bride was nice and timid when requesting things differently. In the second wedding we had just gotten our hair and makeup done and were in our robes when we noticed that none of the decorating outside in the barn venue had been done. We waited until about an hour before the ceremony and finally decided to jump in and get it done so that the brides day wouldn’t be ruined. We moved 4 BIG wooden barn tables out from the corner, if we hadn’t they would have blocked seating. We moved the cake table, card table, and gift table. The gift table was hidden outside of the venue on the far side of the barn, (not decorated) and where none of the guests would be. They sent two employees for the big venue, one of which sat with their baby the entire time. And for most of the time they were there, the other one sat on their phone! They didn’t start until we went out and started moving things. Which the owner yelled at the bride for wanting things moved to where the bride wanted them. She said we needed to cut the decorators slack as they were up late. As a business professional in wedding services myself, this is extremely unprofessional! If you are getting paid to do a job, you get it done and you do it right! Us bridesmaids were sweating off our makeup and ruining our hair, which we had just paid to get done and in our robes! We missed the getting ready photos with the bride so that we could decorate for them! Absolutely horrible service. The owner hung up on the bride when the bride contacted her letting her know her frustrations, she didn’t even ask for a refund, but just wanted to know her concerns. Unprofessional and her “expertise” is horrible!
User2130669 Sent on 05/13/2015Kim is an amazing person! She is so kind and had so many different options and ideas to help me figure out our decor. She was extremely patient with me, even when I kept changing my mind. She was a joy to work with and I look forward to working with her again!
User1943005 Sent on 11/28/2014It was beautiful and well done. They are a very popular decorator in south eastern Idaho, so they are really busy. I felt a little bit of pressure because of that. She had a busy schedule and made me feel like she was "fitting me in," even though I had started planning 4 months before the event. She was pleasent to work with though, and did an amazing job. I just suggest planning early and making sure you are flexible with her schedule.