Van Cleve Reviews
View more informationReviews
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Quality of service 4.8 out of 5 rating
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Average response time 4.7 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.7 out of 5 rating
Awards
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Featured
Caroline A. Sent on 07/12/20245 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Said Yes to the Dress!
Just walking into the lobby of Van Cleve is magical and breath taking with their floral displays, and then you're greeted by extremely friendly consultants. Shelly was THE BEST! She texted me prior to my appointment to look through pictures of dress ideas that I had, and then through additional conversations and explorations at my appointment she completely saw my vision and found my dress! She pulled out some of my pinterest saved dresses, and she had an amazing system for the order of dresses she had me try on while working through the different stylistic features that I loved. Our analytical brains worked really well together. She totally understood me and helped my vision come true. She even searched for different sparkly fabrics to enhance my dress, which when we found the right one, the tears started, and I said yes to the dress! I can't wait to go back to explore the accessories more, and to look at the other bridal party dresses! Van Cleve and Shelly are incredible! My mom already has an appointment to work with Shelly again for her mother of the bride dress. Five star experience! Highly recommend! They have every dress imaginable, and they work with many price points!Just walking into the lobby of Van Cleve is magical and breath taking with their floral displays, and then you're greeted by extremely friendly consultants. Shelly was THE BEST! She texted me prior to my appointment to look through pictures of dress ideas that I had, and then through additional conversations and explorations at my appointment she completely saw my vision and found my dress! She pulled out some of my pinterest saved dresses, and she had an amazing system for the order of dresses she had me try on while working through the different stylistic features that I loved. Our analytical brains worked really well together. She totally understood me and helped my vision come true. She even searched for different sparkly fabrics to enhance my dress, which when we found the right one, the tears started, and I said yes to the dress! I can't wait to go back to explore the accessories more, and to look at the other bridal party dresses! Van Cleve and Shelly are incredible! My mom already has an appointment to work with Shelly again for her mother of the bride dress. Five star experience! Highly recommend! They have every dress imaginable, and they work with many price points!Van Cleve's reply:
You are so sweet Caroline! I had the best time working with you and I am so excited we found you the perfect gown!! It was so much fun getting to know you and your group!! So grateful to work with your mom soon as well and if you need anything else please let me know!!
XOXO Shelly -
Quality of service
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Gabrielle E. Sent on 12/24/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Most amazing place!
This was the first place that I had been to in order to find my dress for my wedding and it was an incredible experience. I worked with Shelly and she asked a lot of great questions to help me understand what type of dress that I really liked, and she really listened to my feedback and ultimately helped me find THE dress! Shelly was so personable and calm, and it made the experience of wedding dress hunting super fun! Having the one-on-one experience with a stylist was much needed and it made it all the more special. I went into there not expecting to find anything at all since I am super picky, but Van Cleve has a wide variety of options. I definitely recommend checking out this place!This was the first place that I had been to in order to find my dress for my wedding and it was an incredible experience. I worked with Shelly and she asked a lot of great questions to help me understand what type of dress that I really liked, and she really listened to my feedback and ultimately helped me find THE dress! Shelly was so personable and calm, and it made the experience of wedding dress hunting super fun! Having the one-on-one experience with a stylist was much needed and it made it all the more special. I went into there not expecting to find anything at all since I am super picky, but Van Cleve has a wide variety of options. I definitely recommend checking out this place! -
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Danielle V. Sent on 11/22/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful Service
My experience at Van Cleve has been wonderful so far. I had the opportunity to work with Caroline, who is phenomenal! I’ve recently lost 80+lbs and went in thinking I wanted an a-line/ballgown and naturally we ended up with the complete opposite. Caroline pulled 🌟the one🌟 and it was a complete showstopper, and more importantly, in budget. With my weight loss I wasn’t sure about the sizing and Caroline also guided me through that process with providing helpful materials for me to make my decision. I would definitely recommend going to Van Cleve for all your wedding and evening wear needsMy experience at Van Cleve has been wonderful so far. I had the opportunity to work with Caroline, who is phenomenal! I’ve recently lost 80+lbs and went in thinking I wanted an a-line/ballgown and naturally we ended up with the complete opposite. Caroline pulled 🌟the one🌟 and it was a complete showstopper, and more importantly, in budget. With my weight loss I wasn’t sure about the sizing and Caroline also guided me through that process with providing helpful materials for me to make my decision. I would definitely recommend going to Van Cleve for all your wedding and evening wear needs -
Quality of service
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Daniella W. Sent on 08/30/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantastic Experience
They have a LARGE selection of high quality dresses and the shop is so pretty. I worked with Caroline who listened to what I needed, did not pressure me to buy a dress, and really helped me narrow down to what I was looking for. I am very indecisive and wanted to go to a bunch of shops to try on as many dresses as possible, but ended up coming back here for the "one." Definitely recommend!They have a LARGE selection of high quality dresses and the shop is so pretty. I worked with Caroline who listened to what I needed, did not pressure me to buy a dress, and really helped me narrow down to what I was looking for. I am very indecisive and wanted to go to a bunch of shops to try on as many dresses as possible, but ended up coming back here for the "one." Definitely recommend!Van Cleve's reply:
Hi Daniella,
Thank you so much for taking the time to write and share such a lovely review! You were such a joy to work with, and I'm so happy we were able to find you the perfect dress! I am SO excited to see you again when your dress arrives. Have a great long weekend and thanks again!
XOXO, Caroline. -
Quality of service
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Dana A. Sent on 12/30/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Couldn’t have been a better experience!
Van Cleve was my first and only bridal shop I visited and it was the best experience! I worked with Caroline, who was AMAZING! She was so kind and friendly. She really made the process fun and not overwhelming at all. I would definitely recommend Van Cleve and Caroline to other brides!!Van Cleve was my first and only bridal shop I visited and it was the best experience! I worked with Caroline, who was AMAZING! She was so kind and friendly. She really made the process fun and not overwhelming at all. I would definitely recommend Van Cleve and Caroline to other brides!!Van Cleve's reply:
Hi Dana,
Thank you so much for the nice review! I am so glad that you had a good experience. This made me so happy to read! It was a true pleasure working with you, and I look forward to seeing you again when your dress arrives!!
XOXO, Caroline. -
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Ali S. Sent on 11/07/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I said YES!
I started my wedding dress search with recommendations from friends and family, and Van Cleve Bridal was one of them! They were able to schedule an appointment for me within the same week, which was a pleasant and appreciated surprise given the high demand and booked calendars of anything wedding these days. They were extremely accommodating, personable, and invested from the start, taking the time to speak with me prior to the appointment to get a better idea of what I was looking for, and my personal stylist, Caroline, was beyond amazing – she helped me say YES to the dress! I really did not expect to walk out with a dress, especially on the first go, but sure enough Caroline was able to take my dream and make it into a reality. I couldn’t be happier and more excited for the big day – thank you, Caroline and Van Cleve Bridal!I started my wedding dress search with recommendations from friends and family, and Van Cleve Bridal was one of them! They were able to schedule an appointment for me within the same week, which was a pleasant and appreciated surprise given the high demand and booked calendars of anything wedding these days. They were extremely accommodating, personable, and invested from the start, taking the time to speak with me prior to the appointment to get a better idea of what I was looking for, and my personal stylist, Caroline, was beyond amazing – she helped me say YES to the dress! I really did not expect to walk out with a dress, especially on the first go, but sure enough Caroline was able to take my dream and make it into a reality. I couldn’t be happier and more excited for the big day – thank you, Caroline and Van Cleve Bridal!Van Cleve's reply:
Hi Ali,
Thank you for taking the time to write and share such a kind review! It was such a pleasure working with you, and I can't wait to see you in your dress! Your dress is absolutely perfect for you! Thank you for allowing me to be a part of your wedding dress process!
XOXO, Caroline. -
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Katie G. Sent on 01/28/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A Must-Go!
My mom, aunts, and I had the best experience at Van Cleve, primarily due to the second-to-none guidance my stylist Shelly provided us! She knew exactly how to progress me throughout the various stages of the process, and always made me feel heard and comfortable. I'm so lucky to have scored her and my dress at this fabulous place! Would highly recommend to all brides considering!My mom, aunts, and I had the best experience at Van Cleve, primarily due to the second-to-none guidance my stylist Shelly provided us! She knew exactly how to progress me throughout the various stages of the process, and always made me feel heard and comfortable. I'm so lucky to have scored her and my dress at this fabulous place! Would highly recommend to all brides considering!Van Cleve's reply:
Thank you Katie!! I had the best time with all of you!! So lucky to have you as my bride!! You look amazing in your gown!!! Let me know if you need anything while we lead up to the big day!!
XOXO
Shelly -
Quality of service
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Katie S. Sent on 07/10/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
SUCH a great experience!
When I went to Van Cleve, it was my last appointment after a full day of dress shopping with my mom and sisters. I had a dress that I tried on earlier in the day in the back of my mind, so really I went to Van Cleve thinking I had already found the dress. Myself and my guests had our own private space to try on dresses which was unexpected but amazing (who wants to parade out in front of other people?). My stylist, Shelly, was the BEST. Immediately, she was the most knowledgeable stylist of my day and she and I hit it off. She pulled the dress I already tried on at another shop and had me compare it to ones she pulled for me. Shelly knocked it out of the park - the first dress she pulled for me was it! She still had me try on things that were in my style and ballpark, but we all knew the first dress was perfect.
I had a specific veil vision in mind that I had been trying to describe all day and no one else understood it, but again, Shelly read my mind and got me exactly what I was looking for. I cannot imagine a better experience with more knowledgeable people.
I'd also like to say that as a plus sized gal, this shop was the best with dresses that actually fit my body (they zipped, woo!) and general comfort about my body. I will recommend this to literally every bride looking for a dress in the Philly area. Incredible experience. Thank you Shelly and Van Cleve!!!When I went to Van Cleve, it was my last appointment after a full day of dress shopping with my mom and sisters. I had a dress that I tried on earlier in the day in the back of my mind, so really I went to Van Cleve thinking I had already found the dress. Myself and my guests had our own private space to try on dresses which was unexpected but amazing (who wants to parade out in front of other people?). My stylist, Shelly, was the BEST. Immediately, she was the most knowledgeable stylist of my day and she and I hit it off. She pulled the dress I already tried on at another shop and had me compare it to ones she pulled for me. Shelly knocked it out of the park - the first dress she pulled for me was it! She still had me try on things that were in my style and ballpark, but we all knew the first dress was perfect.
I had a specific veil vision in mind that I had been trying to describe all day and no one else understood it, but again, Shelly read my mind and got me exactly what I was looking for. I cannot imagine a better experience with more knowledgeable people.
I'd also like to say that as a plus sized gal, this shop was the best with dresses that actually fit my body (they zipped, woo!) and general comfort about my body. I will recommend this to literally every bride looking for a dress in the Philly area. Incredible experience. Thank you Shelly and Van Cleve!!!Van Cleve's reply:
Katie!! Thank you so much for such a wonderful review! I had just the best time with you and your family!! You looked so perfect in your gown and veil it was undeniable that it was the one!! You made it so easy!! I am so excited to help you find anything else you might need for your wedding! Let me know how I can help along the way! I am right here for whatever you need!!! Congratulations on finding your gown!!
XOXO
Shelly -
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Nina Sent on 11/07/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Relaxing and enjoyable
I recently said "yes to the dress" at Van Cleve with the help of my consultant Caroline. I felt very comfortable the entire process. Caroline took the time to listen and understand everything I was saying that I did or didn't want. As a matter of fact the dress I ended up with was the very first dress she pulled for me! I tend to be very indecisive but Caroline was patient with me and it felt like I was with one of my girlfriends while shopping!I recently said "yes to the dress" at Van Cleve with the help of my consultant Caroline. I felt very comfortable the entire process. Caroline took the time to listen and understand everything I was saying that I did or didn't want. As a matter of fact the dress I ended up with was the very first dress she pulled for me! I tend to be very indecisive but Caroline was patient with me and it felt like I was with one of my girlfriends while shopping!Van Cleve's reply:
Hi Nina! Thank you so much for taking the time to write and share such a nice review! It was an absolute pleasure working with you! I am so glad we found your dream dress!! I am so excited for you, and hope you're having a wonderful summer!
XOXO, Caroline. -
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Briana L. Sent on 08/07/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Best Bridal Shop Experience I Could Have Ever Asked For
I cannot say enough positive things about my experience at Van Cleve! From first booking, I was contacted by a consultant to say how excited they were to have me in the shop, what my vision was, etc. Fast forward to the day before my consultation, I was contacted by Caroline, who I would be working with the next day. She was just simply AMAZING to work with!! She was thorough in describing the process of trying on dresses, comforted the nerves I had about trying on dresses, and asked in detail about what I was looking for. The day of, Caroline was super attentive to me and my family that came with me. She was helpful, honest, and made sure we had the best experience. I said yes to the perfect dress with Caroline's help and I highly, highly recommend her to any bride looking for a dress for their big day!I cannot say enough positive things about my experience at Van Cleve! From first booking, I was contacted by a consultant to say how excited they were to have me in the shop, what my vision was, etc. Fast forward to the day before my consultation, I was contacted by Caroline, who I would be working with the next day. She was just simply AMAZING to work with!! She was thorough in describing the process of trying on dresses, comforted the nerves I had about trying on dresses, and asked in detail about what I was looking for. The day of, Caroline was super attentive to me and my family that came with me. She was helpful, honest, and made sure we had the best experience. I said yes to the perfect dress with Caroline's help and I highly, highly recommend her to any bride looking for a dress for their big day!Van Cleve's reply:
Hi Briana!
Thank you for taking the time to write and share such a kind review! This truly means so much! It was such a joy and pleasure to help you through the process to find your dream dress! The dress is absolutely perfect for you, and I cannot wait to see the final result when your big day comes around. Thank you for allowing me to be a part of your wedding dress experience. Congratulations and thank you again!!!
XOXO, Caroline. -
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Alex D. Sent on 08/06/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Caroline was amazing!
From start to finish, Caroline was SO professional yet had a very personal personality that made me feel so comfortable when trying on dresses. I ended up saying yes to the third dress that I tried on and it’s BEAUTIFUL! I can’t thank Caroline enough. Van Cleve in general was beautiful from the dresses all the way down to the floral arrangements. So professional, I would HIGHLY recommend!From start to finish, Caroline was SO professional yet had a very personal personality that made me feel so comfortable when trying on dresses. I ended up saying yes to the third dress that I tried on and it’s BEAUTIFUL! I can’t thank Caroline enough. Van Cleve in general was beautiful from the dresses all the way down to the floral arrangements. So professional, I would HIGHLY recommend!Van Cleve's reply:
Hi Alex,
Thank you so much! It means so much to have you take the time to write and share about your experience! I had such a wonderful time helping you say yes to your dress, and you are going to be STUNNING on your big day!!! Congratulations again!
XOXO, Caroline. -
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Erin N. Sent on 10/31/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best Wedding Dress Team
I worked with Nancy, and she was incredible. First, they got me in for an appointment quickly, which was amazing since I'm planning my wedding in only 10 months. When you arrive, you'll be taken aback at how beautiful and spacious the store is. When we started talking through, my Mom turned to me and said "well if you can't find a dress here, you won't find one anywhere!"
I had communicated with Nancy ahead of time and sent her photos of ideas of what I was looking for. She pulled a few options for me ahead of my arrival, and then she let us walk through and pick more off the rack.
The actual trying-on process was so fun. Nancy asked helpful questions that allowed me to gauge what I was really loving. At the end of the day, i ended up with a beautiful dress that Nancy had pulled for me ahead of time. It was the first dress I put on, and I fell in love.
I could not recommend Van Cleve enough. The entire experience was so fun!I worked with Nancy, and she was incredible. First, they got me in for an appointment quickly, which was amazing since I'm planning my wedding in only 10 months. When you arrive, you'll be taken aback at how beautiful and spacious the store is. When we started talking through, my Mom turned to me and said "well if you can't find a dress here, you won't find one anywhere!"
I had communicated with Nancy ahead of time and sent her photos of ideas of what I was looking for. She pulled a few options for me ahead of my arrival, and then she let us walk through and pick more off the rack.
The actual trying-on process was so fun. Nancy asked helpful questions that allowed me to gauge what I was really loving. At the end of the day, i ended up with a beautiful dress that Nancy had pulled for me ahead of time. It was the first dress I put on, and I fell in love.
I could not recommend Van Cleve enough. The entire experience was so fun! -
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Ashleigh T. Sent on 08/05/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Found my dream dress!
I found my dream dress at Van Cleve all thanks to Caroline! It was my 3rd store and I was considering canceling because I thought I found the one at my 2nd stop. Caroline pushed me to consider a style I never would have without her and it ended up being exactly what I needed!! 10/10 recommend Van Cleve but more specifically Caroline!I found my dream dress at Van Cleve all thanks to Caroline! It was my 3rd store and I was considering canceling because I thought I found the one at my 2nd stop. Caroline pushed me to consider a style I never would have without her and it ended up being exactly what I needed!! 10/10 recommend Van Cleve but more specifically Caroline!Van Cleve's reply:
Hi Ashleigh,
Thank you so much for taking the time to write and share such a nice review! I am SO excited for you! I'm so glad we pushed your style and ended up find the perfect dress! You are going to be a stunning bride. Congratulations again!
XOXO, Caroline. -
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Samantha E. Sent on 12/31/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing consultant! Amazing dress!
I cannot speak highly enough of my experience at Van Cleve! Shelly did a wonderful job guiding me to the most perfect dress. She not only listened intently, but also used her years of experience in the industry to ensure I looked my best! We had a private room that created a wonderful atmosphere to find THE dress!! I did try a few other salons, but none matched the professionalism and sophistication of Van Cleve.I cannot speak highly enough of my experience at Van Cleve! Shelly did a wonderful job guiding me to the most perfect dress. She not only listened intently, but also used her years of experience in the industry to ensure I looked my best! We had a private room that created a wonderful atmosphere to find THE dress!! I did try a few other salons, but none matched the professionalism and sophistication of Van Cleve.Van Cleve's reply:
Thank you so much Samantha!! I am so excited to be working with you for your gown!! You look so amazing and I can't wait till it comes in! Please let me know if you need anything while we wait!!
XOXO
Shelly -
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Rachel D. Sent on 03/05/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best experience ever
My consultant Shelly had texted me the day before and asked which styles I liked and if I had gone shopping and which one was my favorite. I was honest and sent a picture of the one I tried on at ivory concept. When we got into van Cleve, I was stunned by the amount of dresses they had. When Shelly pulled is into our private room she immediately made me feel at ease and asked me what I was looking for and she had some concerns with the dress I tried on yesterday. She told me she had no filter and wanted me to be happy. Also she had stalked my Instagram and within two minutes of talking to me she already could tell my personality. when we went to look at the dresses she had specific ones she pulled for me. And when I liked one, I asked her opinion. She was honest and said your boobs would be out in that dress or no I don’t think it’s a good fit for you because of blah blah blah. We started out with 8 dresses and she put me in one she pulled to start. She wanted me to compare it to the one I had tried on yesterday. When I tried on this dress it was perfect. I said well I love this one way more than yesterday. My mom cried and I cried. I tried on the others and she thought one would give it a run for it’s money but it didn’t. I eventually said yes to the dress and it was the most amazing experience ever! It felt like I was talking to a friend and someone who understood me and my personality!!! I highly recommend going there!!My consultant Shelly had texted me the day before and asked which styles I liked and if I had gone shopping and which one was my favorite. I was honest and sent a picture of the one I tried on at ivory concept. When we got into van Cleve, I was stunned by the amount of dresses they had. When Shelly pulled is into our private room she immediately made me feel at ease and asked me what I was looking for and she had some concerns with the dress I tried on yesterday. She told me she had no filter and wanted me to be happy. Also she had stalked my Instagram and within two minutes of talking to me she already could tell my personality. when we went to look at the dresses she had specific ones she pulled for me. And when I liked one, I asked her opinion. She was honest and said your boobs would be out in that dress or no I don’t think it’s a good fit for you because of blah blah blah. We started out with 8 dresses and she put me in one she pulled to start. She wanted me to compare it to the one I had tried on yesterday. When I tried on this dress it was perfect. I said well I love this one way more than yesterday. My mom cried and I cried. I tried on the others and she thought one would give it a run for it’s money but it didn’t. I eventually said yes to the dress and it was the most amazing experience ever! It felt like I was talking to a friend and someone who understood me and my personality!!! I highly recommend going there!!Van Cleve's reply:
Rachel, thank you so much! I loved our time together so much!! It was so much fun! It was my pleasure to be your consultant, and I feel so lucky to be your person this process. Please let me know if you need anything.
XOXO
Shelly -
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Anna L. Sent on 09/30/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great experience!
Shelly helped me find my dream dress after NINE bridal stores! She has 35 years of experience that SHOWS and I am so grateful for her help!Shelly helped me find my dream dress after NINE bridal stores! She has 35 years of experience that SHOWS and I am so grateful for her help! -
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Maddi R. Sent on 08/05/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent Wedding Dress Shopping Experience
I had a great time shopping for my wedding dress. My stylist, Caroline, was amazing as well. She was sweet, welcoming, knowledgeable, and not pushy! She also picked up on my style really well and pulled a dress that ended up being my final choice! If it wasn't for her, I wouldn't have found my dream dress!I had a great time shopping for my wedding dress. My stylist, Caroline, was amazing as well. She was sweet, welcoming, knowledgeable, and not pushy! She also picked up on my style really well and pulled a dress that ended up being my final choice! If it wasn't for her, I wouldn't have found my dream dress!Van Cleve's reply:
Hi Maddi,
Thank you so much for taking the time to write and share about your experience! It was such a pleasure helping you say yes to your dress! You are going to be such a stunning bride on your big day! Congratulations again, and thank you for allowing me to be a part of your bridal gown process!
XOXO, Caroline. -
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Breanna K. Sent on 11/14/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Van Cleve Wedding Dress Shopping
Van Cleve was amazing! They had all the styles of wedding dresses that I wanted. Caroline was wonderful and super professional. She made the process run smoothly and knew exactly what my style was within just 5 minutes of talking to her. It was so nice to have my own little room for my guests to relax while I tried on dresses. It was an amazing experience and Caroline was fantastic!Van Cleve was amazing! They had all the styles of wedding dresses that I wanted. Caroline was wonderful and super professional. She made the process run smoothly and knew exactly what my style was within just 5 minutes of talking to her. It was so nice to have my own little room for my guests to relax while I tried on dresses. It was an amazing experience and Caroline was fantastic!Van Cleve's reply:
Hi Breanna! Thank you so much for taking the time to write and share about your experience! I am so excited for you, and it was such a pleasure helping you find the perfect dress! Congratulations again, and I can't wait to see the final result when the big day comes! XOXO, Caroline. -
Quality of service
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Shanna Sent on 07/11/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everything was amazing
The store is so beautiful and nice. Shelly was my consultant and she was amazing!! She really understood who I was and what I was looking for. She was very responsive and I really enjoyed the text the day before the appointment.The store is so beautiful and nice. Shelly was my consultant and she was amazing!! She really understood who I was and what I was looking for. She was very responsive and I really enjoyed the text the day before the appointment.Van Cleve's reply:
Thank you so much Shanna!! You look perfect in your gown! I am so excited for it to come in for you!! I know you have everything mapped out but let me know if you need anything!!
XOXO
Shelly -
Quality of service
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Kate Sent on 01/29/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Best!!!
My stylist, Shelly, was amazing!! I was looking for a very particular dress, and she successfully helped me find it! Her experience and wisdom made me confident in her advice and gave me the extra push I needed to say yes to the dress! An amazing experience from start to finish!My stylist, Shelly, was amazing!! I was looking for a very particular dress, and she successfully helped me find it! Her experience and wisdom made me confident in her advice and gave me the extra push I needed to say yes to the dress! An amazing experience from start to finish!Van Cleve's reply:
Thank you so much Katie! I had a wonderful time helping you find your gown!! Please let me know if there is anything else I can do to help!!
Shelly -
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Natasha O. Sent on 03/13/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
BEST experience finding my wedding dress!
I had the best experience getting my wedding dress from Van Cleve! It was my first time trying on gowns and it could not have been better. My consultant, Caroline really listened to what I liked/didn't like and ultimately helped me reach my dream dress that had everything I loved all in one! I cannot recommend this place enough. 10/10 experience!I had the best experience getting my wedding dress from Van Cleve! It was my first time trying on gowns and it could not have been better. My consultant, Caroline really listened to what I liked/didn't like and ultimately helped me reach my dream dress that had everything I loved all in one! I cannot recommend this place enough. 10/10 experience!Van Cleve's reply:
Natasha, thank you so much!! You were such a joy to work with! Thank you for taking the time to share about your experience! Helping you say yes to your dress was so special, and you are going to look breathtaking on your big day! XOXO, Caroline. -
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Melissa B. Sent on 03/07/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Caroline was wonderful!!
First let me start with how stunning this store is. I had previously shopped for a wedding dress and fell in love with one particular dress at another store. Their sales approach made me feel like I was rushed and I didn’t feel confident saying yes to the dress at the time. I decided to contact Van Cleve since they carry the same dress and was connected with Caroline. I expressed this to her and explained I wanted to try on some more dresses to be confident in my decision. Caroline was absolutely AMAZING. She made me feel so comfortable, she pulled gorgeous dresses for me, she gave honest and helpful input on each dress and how it looked on my body. I ended up choosing the dress I went there with the intent to try on again. She took her time, showed an interest in my relationship, wedding, and wanted me to feel beautiful and confident with my choice on my big day. She made me feel confident in their ability to alter my dress perfectly and was so knowledgeable about the entire process. At one point she walked in with the most gorgeous Veil for my dress that I fell in love instantly. She was a gift from god because I needed her kindness and warmth to say yes to my dress. I couldn’t be happier with my experience and would recommend this store and Caroline to everyone I know! 10/10 experience.First let me start with how stunning this store is. I had previously shopped for a wedding dress and fell in love with one particular dress at another store. Their sales approach made me feel like I was rushed and I didn’t feel confident saying yes to the dress at the time. I decided to contact Van Cleve since they carry the same dress and was connected with Caroline. I expressed this to her and explained I wanted to try on some more dresses to be confident in my decision. Caroline was absolutely AMAZING. She made me feel so comfortable, she pulled gorgeous dresses for me, she gave honest and helpful input on each dress and how it looked on my body. I ended up choosing the dress I went there with the intent to try on again. She took her time, showed an interest in my relationship, wedding, and wanted me to feel beautiful and confident with my choice on my big day. She made me feel confident in their ability to alter my dress perfectly and was so knowledgeable about the entire process. At one point she walked in with the most gorgeous Veil for my dress that I fell in love instantly. She was a gift from god because I needed her kindness and warmth to say yes to my dress. I couldn’t be happier with my experience and would recommend this store and Caroline to everyone I know! 10/10 experience.Van Cleve's reply:
Hi Melissa! I just want to personally say thank you for such a kind and heartfelt review about your experience! This truly made my day, and it was such a joy working with you to find your perfect dress! You and your mom are so lovely, and I am so glad that you felt as amazing and beautiful as you are! You are going to be such a beautiful bride, and I cannot wait for your special day! Thank you for allowing me to be a part of your wedding dress experience and congratulations again! XOXO, Caroline. -
Quality of service
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Amanda C. Sent on 07/15/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beat ALL expectations!!!
I cannot rate Van Cleve high enough! This bridal shop exceeded all my expectations of my experience shopping for my perfect dress! I walked in and immediately felt comfortable and like a bride! I was able to pick my own dresses, got a private room, and had the most wonderful services throughout the appointment! Definitely ask for Jen! My maid of honor got her dress there the week before, and Jen came on her day off just to help me find my perfect dress! She made me feel so confident, and helped me find my DREAM DRESS and a custom veil to match! Van Cleve is so accommodating and lets you know what customization can be made on the dress and veil up front! Book the appointment, and book with Jen :)I cannot rate Van Cleve high enough! This bridal shop exceeded all my expectations of my experience shopping for my perfect dress! I walked in and immediately felt comfortable and like a bride! I was able to pick my own dresses, got a private room, and had the most wonderful services throughout the appointment! Definitely ask for Jen! My maid of honor got her dress there the week before, and Jen came on her day off just to help me find my perfect dress! She made me feel so confident, and helped me find my DREAM DRESS and a custom veil to match! Van Cleve is so accommodating and lets you know what customization can be made on the dress and veil up front! Book the appointment, and book with Jen :)Van Cleve's reply:
Amanda! I am ecstatic that you had a wonderful experience in the boutique and shopping for your bridal gown!! You were an absolute pleasure to help find a dress for and to work with! I couldn't be happier that you found a gown that you fell in love with! Congratulations!! Both you and Kristen were such sweethearts! XO -
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Lori F. Sent on 03/20/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Oustanding!
My daughter and I had an amazing experience at Van Cleve with Shelly! Inventory was plentiful. Shelly was extremely helpful and thoughtful. We both would recommend this boutique 1000x!
Thank you Van Cleve for a memorable morning.My daughter and I had an amazing experience at Van Cleve with Shelly! Inventory was plentiful. Shelly was extremely helpful and thoughtful. We both would recommend this boutique 1000x!
Thank you Van Cleve for a memorable morning.Van Cleve's reply:
Thank you so much Lori!! I had so much fun helping you both!! Looking forward to finding your perfect gown as well!! Please let me know if I can help in any way while we wait for the gown to arrive!!
XOXO
Shelly -
Quality of service
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Rebecca Sent on 03/13/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I said YES!
This was such a wonderful bridal experience and I’ve never felt more like a bride then I did here!This was such a wonderful bridal experience and I’ve never felt more like a bride then I did here! -
Quality of service
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Are you interested?