Vintage Ambiance Reviews
Reviews
4.8 out of 5 rating
4.8 out of 5 rating
13 Reviews
96% recommend it
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Kelsey Sent on 07/20/2018Beckie and her team were incredible. We rented out a fair portion of their inventory and she was so easy to work with. She was flexible on our dates, knowing that we were quite a ways away. When our friends who were supposed to help load and unload bailed at the last minute, she and her team were there to help us make it go faster. She cares for her inventory incredibly well and it's worth every penny you spend. My guests were raving about how they felt like they were in a special little fairy tale - it was so unique and different. It was a lot of work but it was so worth it, I'd do it again in a heartbeat!
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Mark Sent on 11/20/2015Vintage Ambiance’s rental products were an amazing addition to our wedding. We rented wooden baskets, tea cups, mirrors, and items I'm sure blended into the flowers and space which I took for granted as the groom. What was amazing about the rentals is that the items were the owner’s mother’s which has significant sentimental value, but in consideration for her mother's memory she choses to share the items with others. The range of items to rent, the authenticity and accessibility were perfect for our wedding - and any wedding really. The items really made the “ambiance” something special, and I am so very grateful for this service. -
Madison T. Sent on 10/23/2022
Beautiful Furniture
We absolutely loved everything that we rented from vintage ambiance! We rented our plates, glasses, loveseat for the sweethearts table, bar, and some suitcases. Everything arrived in amazing condition and was even more beautiful in person. Our only issue is that they arrived about 3 hours later than our drop off time which caused a bit of a panic. Luckily they showed up in time for us to set up before guests arrived and we were very happy with what was delivered. -
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User4637609 Sent on 08/08/2019Not so Helpful out of general Bellevue/Seattle Area
Sorry South of Seattle residents during summer. Hire your own rental truck and take off work to maneuver through traffic.
I loved the idea of this business and their rates are great. I was really looking forward to using the items I had booked. Unfortunately I never actually got to benefit from their services and still lost $297 to them.
They have a fairly limited delivery range, which limits the range of customers that can enjoy this service. Due to work conflicts my spouse was out of town at the time of my event and I had no additional help to drive the hour up to Bellevue to pick up up my rental furniture. I was returning from Oregon the day before my event. I even attempted to hire a service which also did not work out. I contacted the company and communicated my inability to pick up the reservation.They were unfortunately, unable to help.
I called asking if any refund was possible. I was told no, that refunds were only issued 4 weeks out. My reservation was made within the 4 week window. Typically I understand a policy such as this. But realistically it's arbitrary. At the end of the day I had circumstances that didn't allow me to pick up the reservation. Vintage Ambiance provided me no service but still profits $297 dollars. This is just bad business and not a good look. I will not seek to use them again as much as I originally liked the idea of them.Vintage Ambiance's reply:
I'm sorry that you were disappointed. We've been told that we have an extremely generous refund policy amongst wedding vendors but unfortunately, it doesn't cover cancelation the day prior to your wedding. We do provide full delivery services to our south end customers. However, you requested Will Call, and it's unfortunate that you were unable to secure transportation.
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