Waffle Love Reviews

Reviews

• Heather Sent on 09/08/2016
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  This added such a fun element to our reception. It was a backyard reception and having a Waffle Love food truck in our driveway was A.MAZ.ING!! They offered a variety of menu options and worked with us to get exactly what we wanted on the menu! Their staff was friendly and accommodating to our guests. We loved their fun loving spirit and were so happy with them!! And the food....SOO GOOD!! No better waffles on the planet!

  This added such a fun element to our reception. It was a backyard reception and having a Waffle Love food truck in our driveway was A.MAZ.ING!! They offered a variety of menu options and worked with us to get exactly what we wanted on the menu! Their staff was friendly and accommodating to our guests. We loved their fun loving spirit and were so happy with them!! And the food....SOO GOOD!! No better waffles on the planet!
• Faleshia P. Sent on 07/10/2024
  4.8 out of 5 rating

  4.8
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    4.0 out of 5 rating
    4.0

  Great option for breakfast

  We loved having waffle love cater our wedding! The food was good but took awhile to cook.

  We loved having waffle love cater our wedding! The food was good but took awhile to cook.
• Jenny J. Sent on 12/31/2023
  2.6 out of 5 rating

  2.6
  • Quality of service
    2.0 out of 5 rating
    2.0
  • Average response time
    3.0 out of 5 rating
    3.0
  • Professionalism
    3.0 out of 5 rating
    3.0
  • Value
    3.0 out of 5 rating
    3.0
  • Flexibility
    2.0 out of 5 rating
    2.0

  Good thing the food was good

  We hired them for my son’s wedding.
  1: they were half an hour late with the food
  2: they brought out the dessert before the dinner and we had to tell people not to eat it then I finally told some of my people to take it back in the kitchen.
  3: there was supposed to be salad with the sandwiches and that wasn’t brought out till basically all of the sandwiches were gone.
  4: the bridesmaids and groomsmen had to serve the food because they didn’t have people to serve.
  5: the sandwiches were very good but one of them was supposed to be a hot sandwich but it took so long that it was cold
  6: they just up and left early and without anyone knowing
  It honestly felt like they had never catered before and we were their first guinea pigs.

  We hired them for my son’s wedding.
  1: they were half an hour late with the food
  2: they brought out the dessert before the dinner and we had to tell people not to eat it then I finally told some of my people to take it back in the kitchen.
  3: there was supposed to be salad with the sandwiches and that wasn’t brought out till basically all of the sandwiches were gone.
  4: the bridesmaids and groomsmen had to serve the food because they didn’t have people to serve.
  5: the sandwiches were very good but one of them was supposed to be a hot sandwich but it took so long that it was cold
  6: they just up and left early and without anyone knowing
  It honestly felt like they had never catered before and we were their first guinea pigs.
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• Chloe R. Sent on 12/14/2023
  1.6 out of 5 rating

  1.6
  • Quality of service
    1.0 out of 5 rating
    1.0
  • Average response time
    1.0 out of 5 rating
    1.0
  • Professionalism
    2.0 out of 5 rating
    2.0
  • Value
    2.0 out of 5 rating
    2.0
  • Flexibility
    2.0 out of 5 rating
    2.0

  Disaster!

  This was probably the thing that went the most wrong at my wedding. They did not prepare the food in the right order, were a half hour late to serve time, and left our venue early. It was like the people working the event have never catered a day in their lives. The food was good at least, but cold by the time it was served. Half of what we paid for wasn’t even put out and we ended up going home with a ton of food. They even got the water order wrong and wouldn’t refill when empty!!! Overall terrible. Really sad about this.

  This was probably the thing that went the most wrong at my wedding. They did not prepare the food in the right order, were a half hour late to serve time, and left our venue early. It was like the people working the event have never catered a day in their lives. The food was good at least, but cold by the time it was served. Half of what we paid for wasn’t even put out and we ended up going home with a ton of food. They even got the water order wrong and wouldn’t refill when empty!!! Overall terrible. Really sad about this.

  Waffle Love's reply:

  Hi Chloe! Thanks for taking your time to leave a review. We talked about this with our catering manager and looked through our emails and it was never specified that savory and sweet waffles be served at different times. It looks like that snowballed into other things happening. If you wish to talk about this further, please email us at hello@wafflelove.com. We are very sorry that this turned into something you didn't want at your wedding, and wish it was a better experience.