Wander Event Rentals Reviews
Reviews
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4.6 out of 5 rating
4.6 out of 5 rating
7 Reviews
91% recommend it
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![Airi]()
Airi M. Sent on 09/09/2021Gorgeous Inventory & Impeccable Service
Wow! We hired Wander Event Rentals for our intimate backyard wedding dinner. Their rental selection was gorgeous and they had everything you needed to create a magical evening. Their rentals and decor created a dreamy environment for our reception and we couldn't have been more happy. Sarah was amazing to work with. She was very responsive, professional, and flexible. Would highly recommend!Wander Event Rentals's reply:
Thank you Airi! It was a pleasure to work with you and I am so happy it turned out so beautifully. Congrats on being married! -
![Amber]()
Amber Sent on 12/13/2018Absolutely amazing, every time!
Wander Events is hands down my favorite rentals company in the PNW! There collection is second to none; the perfect mix of boho & vintage. Whether you want to create a swoon-worthy lounge area or the perfect dining space they have the pieces you need to make your event look bang on trend! Not only that but Cara & Sara are two of the loveliest and inspiring women, and an absolute pleasure to work with. Book them now, you won’t regret it!Wander Event Rentals's reply:
Aww thanks Amber! Thanks to your incredible design skills you really make us look good. We loved working with you. -
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![Lindsey]()
Lindsey H. Sent on 12/17/2018Great inventory!
I was struggling to find some unique rentals in the Blaine area for my wedding, but Wander to the rescue! They had the perfect chuppah for my ceremony and some gorgeous lounge furniture as well. They were able to deliver and set up which was really helpful, and even came to pick up late the same night! For a rental company, that is quite rare. They were really responsive, sweet, and easy to work with. Their pricing might seem a bit steep but that's really par for the course when it comes to unique rentals. The quality was great and well-worth it. Highly recommend!Wander Event Rentals's reply:
Thank you so much Lindsey! We had such a great time working with you and your wedding was beautiful. Thank you for letting us be a part of it! -
Devin Sent on 03/14/2019
I want it all!!
I reached out to Wander a few weeks before my wedding in hopes to snag a few last minutes items that should have first minute items. They were SO accommodating! I sent them a wish list and included my wedding date, then they told me what was availble. Fortunately, I live in Bellingham so I was able to stop by their warehouse and they gave me additional suggestions of items that totally elevated the look I was going for. Sarah and Cara have the most amazing style, are so easy to work with, and made our special day pure magic. If you want the coolest, unique details, rent from these ladies.Wander Event Rentals's reply:
Thank you so much Devin! You were so fun to work with and your wedding was just beautiful. We were happy to be a part of it. -
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![Cassie]()
Cassie A. Sent on 12/02/2022Would Not Hire Again
We hired Wander for full-service planning, design, & management of our 30 person wedding. The cost was $9,000. We also used their rentals which were complimentary due to issues during the planning process. In short, the negatives outweighed the positives & I would not hire them again.
Rentals + Design:
The best part of engaging Wander was the design. Wander was exceptional at brainstorming & came up with creative ideas that reflected our love story. For example, Kelsey had the idea to bring in Jeopardy champions to host trivia at our reception. Sarah, likewise, out did herself by incorporating fun gaming elements & paper cranes. On the day of our wedding, I couldn’t believe how beautiful and uniquely “us” it was. The dinner table looked like something out of a magazine.
At Sarah’s suggestion we rented colorful pillows, rugs, an arbor, a card box, easels, a bar cart, candles, & side tables from Wander. Sarah was also able to use Wander’s grid panel’s in really unique ways to create an origami station & a market flowers stand.
Full-Service Planning:
Overall, full-service planning was a big disappointment. Very important details were left for the last minute. For example, we didn’t receive a floral estimate or contract until 19 days before our wedding. Likewise, there were consistent issues with communication. We had several vendors reach out to us & say that Wander was not providing them timely information. We also experienced this firsthand over email when we had to ask Wander the same questions repeatedly…sometimes going weeks without an answer.
About 45 days before our wedding we started to panic over missing contracts, budget overages, & the general lack of communication from Wander. We had a budget of $35k for a 30 person wedding. We thought this was a reasonable number but shortly before the wedding we realized Wander had not been keeping a close eye on the budget & we were going to go over significantly. For just the wedding (including attire, not including rings) we paid $43,424.53 – that’s 24% over budget.
It's important to note that Wander realized mistakes had been made & tried to make it right. Shortly before our wedding Alissa took over communication, Sarah sat in on meetings, & they gave us almost $2,000 in rentals free of charge.
Wedding Day Management:
Wedding day management was hands down the most negative part of our experience. On the day of our wedding Wander unilaterally re-arrange the ceremony seating charts. As a result, the bride’s family was not seated correctly. My cousin in-laws were given seats of honor front & center on the aisle in the first two rows. My grandmother & other members of my family that were meant to be honored, on the other hand, were given seats on the edge of the ceremony where it was difficult for them to see.
Wander also re-arranged the reception floor plan. For example, the video guest book was supposed to have a background in front of a large window with trees. Instead, Wander told the videographer to set up in a poorly lit corner that featured the parking lot & fire alarm. Likewise, our favors (a “market flowers stand” where our guests could take home bouquets) was supposed to be placed near the exit. Instead, Wander placed it in a completely different room & most of our guests did not realize it was there.
Unfortunately there were also a lot of little errors that made a big difference to the Wedding Day experience. For example, we had games planned for our reception & each guest was supposed to get a card under their plate charger to tell them their team. Not all guests got a card that identified their team. Wander was supposed to work with the photographer to ensure disability seating. They did not do that, so our elderly & disabled guests had to walk down a hill & then stand outside in the August heat for almost an hour with no place to sit during family photos. Some of the décor was not properly secured. At one point the “Trivia Night” sign fell off the wall & landed on my head.
Wander Event Rentals's reply:
Cassie, Thank you for your review. As a wedding planning company, we strive to provide the best possible service and experience for our clients throughout the planning process including the wedding day. Feedback good and bad only helps us to improve and provide an even better service to future clients so I appreciate you taking the time to provide that feedback.
The planning window for your wedding was very short, only 5 months. We worked very hard to find available vendors that would provide an outstanding service on your wedding day that were available and within your budget during the height of wedding season in Seattle. While we are very aware of budget, we cannot control every aspect as ultimately it is your decision as to what vendors you hire and what additional elements you include that make up the final cost. An origami station, flower stand, and additional décor items are a few examples of items added at your request that were not a part of the original design budget increasing the overall cost. We also spent many hours constructing different design elements and did not charge for our time in order to try and meet your expectations and stay within budget constraints.
Communication during the wedding planning process is of utmost importance. In addition to weekly check in emails we had a high volume of back and forth answering all your requests. When you made it clear that you were still not satisfied with our service a manager stepped in to assist. We attempted to meet your very high standards throughout the entire process.
On the wedding day it is our job to facilitate the plan and intercept any issues that could not be anticipated. Overall, I think our team did a fabulous job delivering on the objective of a beautiful and fun party. Not everything can go exactly to plan, but that is why you hire a planner. So, you can enjoy yourself and leave the details and problems to us. Based on the beautiful pictures you shared and the warm feedback we received from your guests I believe we exceeded in that regard. Again, thank you for your feedback. We will keep it in mind as we move forward.
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