Water's Edge Reviews
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4.4 out of 5 rating
4.4 Good
4.4 out of 5 rating
10 Reviews
88% recommend it
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Quality of service 4.5 out of 5 rating
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Average response time 4.3 out of 5 rating
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Professionalism 4.4 out of 5 rating
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Value 4.4 out of 5 rating
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Flexibility 4.3 out of 5 rating
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4.4/5
10 reviews
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4.7/5
171 reviews
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Featured
Andrea F. Sent on 12/08/20225 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Simply the BEST
We could not have asked for a better team of people who TRULY felt like family, or a more beautiful & perfect venue for us to celebrate our most special day. Cynthia, Kevin, Ryan, Samantha, Charles & Shay, all exceptional people to work with leading up to our wedding day & all went above & beyond to ensure we had the most incredible & seamless event! It was such a pleasure planning with them & being in their company for this long-awaited, once in a lifetime occasion. We knew the moment we walked in that this was the place for us to solidify 17.5 years in the making. From our initial conversation before the venue even opened, we felt it wasn’t just a business transaction with them or that we were just another engaged couple looking for a wedding venue. From day one almost 2 years ago we felt an instant connection & throughout our wedding planning process the communication & the personal attention were amazing. Cynthia, Kevin & Ryan were extremely accommodating, patient, kind & always very down to earth, taking the time to listen & understand our vision & ideas. Over time, I truly felt they had become dear friends. We felt so comfortable with the team & I had no doubt that they would deliver on hosting an incredible event. Ultimately, our wedding was everything we dreamed of & more!
Ryan is an incredible chef, our guests still can’t stop raving about how delicious the food was to this day! Charles the Maitre’d nailed it on every level with all of my meticulous personal details, he ensured we were both relaxed, fed, hydrated & taken care of all night long - we just loved working with him! Shay is also the best bridal attendant & even just after a few hours together it felt like we had been friends for years. I have never felt so pampered & at ease!
All of our guests have said it was the most amazing, beautiful & BEST wedding they’ve ever been to! I may be biased, but I totally believe them 😉. Words simply cannot express our gratitude for this team of people & the true beauty that @watersedgecenterport embodies. The whole experience was so encompassing of us & our love & there’s no where else in the world that would’ve been a better place to celebrate this very important & sentimental day. Thank you so much for helping to make our dreams come true & for being an unforgettable part of our story, our wedding was absolutely the greatest day of our lives & we are so grateful to have started our forever at Water’s Edge.
Cheers! 🥂✨
Andrea & George Ferger 🤍We could not have asked for a better team of people who TRULY felt like family, or a more beautiful & perfect venue for us to celebrate our most special day. Cynthia, Kevin, Ryan, Samantha, Charles & Shay, all exceptional people to work with leading up to our wedding day & all went above & beyond to ensure we had the most incredible & seamless event! It was such a pleasure planning with them & being in their company for this long-awaited, once in a lifetime occasion. We knew the moment we walked in that this was the place for us to solidify 17.5 years in the making. From our initial conversation before the venue even opened, we felt it wasn’t just a business transaction with them or that we were just another engaged couple looking for a wedding venue. From day one almost 2 years ago we felt an instant connection & throughout our wedding planning process the communication & the personal attention were amazing. Cynthia, Kevin & Ryan were extremely accommodating, patient, kind & always very down to earth, taking the time to listen & understand our vision & ideas. Over time, I truly felt they had become dear friends. We felt so comfortable with the team & I had no doubt that they would deliver on hosting an incredible event. Ultimately, our wedding was everything we dreamed of & more!
Ryan is an incredible chef, our guests still can’t stop raving about how delicious the food was to this day! Charles the Maitre’d nailed it on every level with all of my meticulous personal details, he ensured we were both relaxed, fed, hydrated & taken care of all night long - we just loved working with him! Shay is also the best bridal attendant & even just after a few hours together it felt like we had been friends for years. I have never felt so pampered & at ease!
All of our guests have said it was the most amazing, beautiful & BEST wedding they’ve ever been to! I may be biased, but I totally believe them 😉. Words simply cannot express our gratitude for this team of people & the true beauty that @watersedgecenterport embodies. The whole experience was so encompassing of us & our love & there’s no where else in the world that would’ve been a better place to celebrate this very important & sentimental day. Thank you so much for helping to make our dreams come true & for being an unforgettable part of our story, our wedding was absolutely the greatest day of our lives & we are so grateful to have started our forever at Water’s Edge.
Cheers! 🥂✨
Andrea & George Ferger 🤍-
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+10 photos
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Quality of service
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Caitie Sent on 11/26/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing experience
I just booked my Wedding at Waters Edge. Cynthia went above and beyond explaining ever little detail with us. She made sure we knew everything we needed to know prior to booking. She did not pressure us at all into anything and left the decisions up to us. I would recommend everyone to Cynthia and Waters Edge in a heartbeat if they were looking to book a wedding. She made the process so easy.I just booked my Wedding at Waters Edge. Cynthia went above and beyond explaining ever little detail with us. She made sure we knew everything we needed to know prior to booking. She did not pressure us at all into anything and left the decisions up to us. I would recommend everyone to Cynthia and Waters Edge in a heartbeat if they were looking to book a wedding. She made the process so easy. -
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Amanda G. Sent on 11/21/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding Dream Come True!
I just got married here this past weekend and oh my god it was AMAZING!!! All of our guests were amazed at the beauty and elegance of the venue. During the planning process the team at Water's Edge went through every detail with us and they were open to our 'personal touch' suggestions as well! The night of our wedding our maitre d', Charles, constantly checked up on us and ensured our night was going exactly as planned. He even did things like turning up the air conditioning when I told him I was sweating from dancing! We received endless compliments from our guests about how delicious and plentiful the food was! All we have been hearing from our guests is how our wedding was the most fun and amazing wedding they have been to! It was a day my husband and I will never forget! Thank you, Water's Edge!I just got married here this past weekend and oh my god it was AMAZING!!! All of our guests were amazed at the beauty and elegance of the venue. During the planning process the team at Water's Edge went through every detail with us and they were open to our 'personal touch' suggestions as well! The night of our wedding our maitre d', Charles, constantly checked up on us and ensured our night was going exactly as planned. He even did things like turning up the air conditioning when I told him I was sweating from dancing! We received endless compliments from our guests about how delicious and plentiful the food was! All we have been hearing from our guests is how our wedding was the most fun and amazing wedding they have been to! It was a day my husband and I will never forget! Thank you, Water's Edge! -
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Valerie H. Sent on 10/24/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Unbelievably Beautiful
Waters Edge fulfilled all my daughter's dreams for a beautiful wedding. I have been to so many wedding and this by far is one of the best, so gorgeous. Very clean. The food was outrageous, a large assortment and fresh! The service was a 10. Louis and Charles and Shana were unbelievable attendants. Louis I can't say enough about, he was so attendant to Bridgette & Steve all evening. Ace. Thank you for a beautiful evening.Waters Edge fulfilled all my daughter's dreams for a beautiful wedding. I have been to so many wedding and this by far is one of the best, so gorgeous. Very clean. The food was outrageous, a large assortment and fresh! The service was a 10. Louis and Charles and Shana were unbelievable attendants. Louis I can't say enough about, he was so attendant to Bridgette & Steve all evening. Ace. Thank you for a beautiful evening. -
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Jackie Sent on 04/15/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beat day of my life!
My wedding was on 3/19/22 and it was the best day of my life! I immediately fell in love with Waters Edge when I went to look at the venue. It is brand new, clean, and gorgeous! Throughout the planning process, we worked with Jessica who went above and beyond with any of our requests and she truly made my wedding dreams come true. With the wedding being in March, the weather was unpredictable. They told us that if it was warm enough, they would have the back patio open for cocktail hour. The entire week of the wedding, the forecasted weather was 100% rain. Sure enough, the morning of my wedding, the clouds cleared and the sun was shining! We were able to have tables and high tops outside on the back patio during cocktail hour. Everyone was taking pictures with the stunning waterfront view. The food was absolutely delicious and there was so much of it! My bridal attendant worked so hard that day and it did not go unnoticed. She had every food from the cocktail hour in the bridal suite for my husband and I to share which was amazing! She always had another drink ready for us at all times and she was always making sure my lip gloss was perfect! The entire staff exceeded our expectations and it truly was the best day ever. Our guests still continue to rave about how amazing our day was!My wedding was on 3/19/22 and it was the best day of my life! I immediately fell in love with Waters Edge when I went to look at the venue. It is brand new, clean, and gorgeous! Throughout the planning process, we worked with Jessica who went above and beyond with any of our requests and she truly made my wedding dreams come true. With the wedding being in March, the weather was unpredictable. They told us that if it was warm enough, they would have the back patio open for cocktail hour. The entire week of the wedding, the forecasted weather was 100% rain. Sure enough, the morning of my wedding, the clouds cleared and the sun was shining! We were able to have tables and high tops outside on the back patio during cocktail hour. Everyone was taking pictures with the stunning waterfront view. The food was absolutely delicious and there was so much of it! My bridal attendant worked so hard that day and it did not go unnoticed. She had every food from the cocktail hour in the bridal suite for my husband and I to share which was amazing! She always had another drink ready for us at all times and she was always making sure my lip gloss was perfect! The entire staff exceeded our expectations and it truly was the best day ever. Our guests still continue to rave about how amazing our day was!-
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+4 photos
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Jaclyn R. Sent on 06/11/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Glam Wedding A++
We chose the new Water's Edge as a result of cancelling our first wedding last year due to covid. We planned our original wedding in 2019 before WE was prepared to open yet. We are so happy it worked out that way because the venue was absolutely breathtaking and represented that modern glam vibe I wanted all along. At this point, most people have been to a million weddings on LI so having it at the Water's Edge was refreshing and new for our guests. We luckily had the most perfect weather that day too. We signed on with Kevin back in March for a May date, and literally replanned the whole party in a matter of 3 months. After booking, we worked closely on the details with Jessica who was always very responsive to us. The food options were endless which we loved because we are big foodies. I feel like they offered a lot more for cocktail hour than other venues we toured. We also did the venetian hour where they laid out in their gorgeous lobby. I would highly recommend this venue for your wedding. It was new, stunning, and glamourous and got so many great photos there as well!We chose the new Water's Edge as a result of cancelling our first wedding last year due to covid. We planned our original wedding in 2019 before WE was prepared to open yet. We are so happy it worked out that way because the venue was absolutely breathtaking and represented that modern glam vibe I wanted all along. At this point, most people have been to a million weddings on LI so having it at the Water's Edge was refreshing and new for our guests. We luckily had the most perfect weather that day too. We signed on with Kevin back in March for a May date, and literally replanned the whole party in a matter of 3 months. After booking, we worked closely on the details with Jessica who was always very responsive to us. The food options were endless which we loved because we are big foodies. I feel like they offered a lot more for cocktail hour than other venues we toured. We also did the venetian hour where they laid out in their gorgeous lobby. I would highly recommend this venue for your wedding. It was new, stunning, and glamourous and got so many great photos there as well!-
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+6 photos
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Alyssa Sent on 05/28/20214.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Simply the BEST!
What can I say but WOW! We had the honor of being the very first wedding at the beautiful new Water's Edge in Centerport. We just knew that this place was booming with potential as soon as we stepped onto the property (and that was in the very early stages of construction when all we had to look at was some framing!). I'm thrilled we went with our gut instincts, because we truly had such a magical day. Being a COVID bride tacks on several additional layers of stress throughout the planning process, but the team at Water's Edge were wonderful in alleviating many of our headaches. From navigating postponements, to the ever-changing state regulations, Kevin, Cynthia, and the whole Water's Edge crew were so helpful every step of the way. The level of service on our wedding day was excellent as well. It was evident that they wanted to do everything in their power to make our day perfect. Our drinks were never empty, my bustle was never dragging, and they were always one step ahead! Guest after guest kept telling us how delicious and plentiful the food was, how gorgeous and modern the venue was, and overall, how much of a wonderful time they had. It is a day I wish I could re-live over and over again! Water's Edge undoubtedly has a long, successful road ahead of them - how special that we were able to share in the excitement of being their "first"! I highly recommend this amazing venue - and if you need to fill a seat at your upcoming affair just let me know, because I could totally go for some more tarragon cream ravioli ;-)What can I say but WOW! We had the honor of being the very first wedding at the beautiful new Water's Edge in Centerport. We just knew that this place was booming with potential as soon as we stepped onto the property (and that was in the very early stages of construction when all we had to look at was some framing!). I'm thrilled we went with our gut instincts, because we truly had such a magical day. Being a COVID bride tacks on several additional layers of stress throughout the planning process, but the team at Water's Edge were wonderful in alleviating many of our headaches. From navigating postponements, to the ever-changing state regulations, Kevin, Cynthia, and the whole Water's Edge crew were so helpful every step of the way. The level of service on our wedding day was excellent as well. It was evident that they wanted to do everything in their power to make our day perfect. Our drinks were never empty, my bustle was never dragging, and they were always one step ahead! Guest after guest kept telling us how delicious and plentiful the food was, how gorgeous and modern the venue was, and overall, how much of a wonderful time they had. It is a day I wish I could re-live over and over again! Water's Edge undoubtedly has a long, successful road ahead of them - how special that we were able to share in the excitement of being their "first"! I highly recommend this amazing venue - and if you need to fill a seat at your upcoming affair just let me know, because I could totally go for some more tarragon cream ravioli ;-) -
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Taylor Sent on 02/06/20234.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Perfect Wedding Day
Our wedding was on 1.21.23 and was absolutely magical. Luis, our maitre’d, and his team were absolutely amazing. If anything did go wrong the day of the wedding, Luis and his team did such a great job my husband and I wouldn’t have known. Shaye was my bridal attendant and I can’t say enough good things about her! I never looked for her, I was always attended too, I never had to order a drink.. it was simply perfect! From booking to finish I have zero complaints!Our wedding was on 1.21.23 and was absolutely magical. Luis, our maitre’d, and his team were absolutely amazing. If anything did go wrong the day of the wedding, Luis and his team did such a great job my husband and I wouldn’t have known. Shaye was my bridal attendant and I can’t say enough good things about her! I never looked for her, I was always attended too, I never had to order a drink.. it was simply perfect! From booking to finish I have zero complaints!-
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+6 photos
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Cori H. Sent on 10/13/20213 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 3.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 2.0 out of 5 rating
I booked an extravagant engagement party. The venue is magnificent in the new design and decor. The disappointment was in the service, food and liqu
We have never been so disappointed in any venue as this last party 10/8/21. The place is beyond beautiful. The package we chose was recommended for 80 plus people we ended up with 101 guests with plenty of notice. The cocktail hour had rations passed around and same scenario with the Champagne drink. For the buffet The food ran out and needed waiting time to refill. This is unacceptable and embarrassing when my guests are calling me each day, telling me choose wisely your wedding venue. Everyone knows good liquor and music is the most important and memorable. We also had the problem with liquor agreement. We specifically listed certain Alcohol and my guests were denied. We did formally complain after the fact and our compensation was “next time you book We will take care of you”. Please make sure you really read your choices hopefully this what happen to any other families.We have never been so disappointed in any venue as this last party 10/8/21. The place is beyond beautiful. The package we chose was recommended for 80 plus people we ended up with 101 guests with plenty of notice. The cocktail hour had rations passed around and same scenario with the Champagne drink. For the buffet The food ran out and needed waiting time to refill. This is unacceptable and embarrassing when my guests are calling me each day, telling me choose wisely your wedding venue. Everyone knows good liquor and music is the most important and memorable. We also had the problem with liquor agreement. We specifically listed certain Alcohol and my guests were denied. We did formally complain after the fact and our compensation was “next time you book We will take care of you”. Please make sure you really read your choices hopefully this what happen to any other families. -
Quality of service
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Francine F. Sent on 05/04/20221.4 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 2.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 2.0 out of 5 rating
Grandmother of communion girl!
Unprofessional short staffed Cocktail hour a half hour and all upgrades ignored. Food presentation was skimpy seafood addition was very sparse As was the dessert display. Cakes were not cut until after it was over and we had to get someone. Tables not cleaned off had to find someone to clean them ! Just a poor quality of service I do not recommend this place. I am a stage 4 cancer fighter and this affair meant a lot to me which the waters edge ruined. !Unprofessional short staffed Cocktail hour a half hour and all upgrades ignored. Food presentation was skimpy seafood addition was very sparse As was the dessert display. Cakes were not cut until after it was over and we had to get someone. Tables not cleaned off had to find someone to clean them ! Just a poor quality of service I do not recommend this place. I am a stage 4 cancer fighter and this affair meant a lot to me which the waters edge ruined. !Water's Edge's reply:
Thank you for your feedback Francine. As a new catering venue, we take our client’s experience with the utmost importance. After reviewing your family’s contract and discussing the events of the day with our staff members we found the following…
1. As per the contract, your family was to receive their welcome station for the first 30 min of their reception, not a full hour. The welcome station is a buffet and not part of your plated meal.
2. As appropriately scheduled, your event was assigned one bartender and that is what was charged for.
3. The banquet manager kept replenishing your pastries during dessert hour. Accommodating your daughter’s requests, additional pastries were packaged to take home.
4. With regards to the fish, we believe it was an isolated experience as we received other positive feedback from guests.
Our banquet manager was in full communication with the host the entire event. We take pride in my making sure every detail is carried out. -
Quality of service
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