Westin Philadelphia Hotel Reviews
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5.0 Fantastic
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17 reviews
99% recommend it
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Awards
17
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User photos
Weddingwire
5.0/5
17 reviews
Google
4.2/5
1153 reviews
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Caitlin G. Sent on 06/05/20225 out of 5 rating
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Thank you, Westin Hotel Philadelphia!
We had our wedding block, Friday Welcome, and Sunday Brunch at The Westin Philadelphia, and it was a perfect home base for our wedding weekend.
My now husband and I (and our dog) stayed in a presidential suite and it was BEAUTIFUL! There was a snack and sparkling water set up to welcome us, and the front desk sent up a doggie bed, a placemat for our dog’s water/food bowls, and doggie bags. We were so impressed with the level of service our beloved pup received. The Westin even allowed us to bring our dog to the Friday and Sunday events!
Our Friday Welcome and Sunday Brunch were held in the Georgian Room which was an upgrade. If I were making the selection again, I would easily choose the Georgian Room and pay the additional cost. The Georgian Room has beautiful deco, large windows, and was just the most lovely atmosphere to host guests for our events.
The food was outstanding, but it was the level of service that really put the events over the top. All of the servers were so kind, attentive, and professional. It was a level of service that is rare to find and really stood out.
Everyone who worked at The Westin was wonderful. When we checked in, the front desk had all our wedding details to share with our guests including our church, shuttle, and reception locations and times.
Sydne, my contact at The Westin, was so helpful and responsive throughout the planning process and made everything feel very seamless.
Sydne offered to keep the hotel bar/restaurant (The Lea) open late on Saturday for guests when they returned from our reception. It was great to be able to have a low-key after party right in the hotel where many guests were staying. Once again, the bartenders were excellent!
You can’t beat the location of The Westin. The Rittenhouse Square neighborhood is so charming and there is access to many shops and restaurants. We got married at St. Patrick’s which is a short walk from The Westin and we did family group photos in Rittenhouse Square Park which was beautiful with everything blooming in April.
We can’t recommend The Westin enough. If you are looking for an idyllic location to host your guests, don’t hesitate to trust The Westin!
We had our wedding block, Friday Welcome, and Sunday Brunch at The Westin Philadelphia, and it was a perfect home base for our wedding weekend.
My now husband and I (and our dog) stayed in a presidential suite and it was BEAUTIFUL! There was a snack and sparkling water set up to welcome us, and the front desk sent up a doggie bed, a placemat for our dog’s water/food bowls, and doggie bags. We were so impressed with the level of service our beloved pup received. The Westin even allowed us to bring our dog to the Friday and Sunday events!
Our Friday Welcome and Sunday Brunch were held in the Georgian Room which was an upgrade. If I were making the selection again, I would easily choose the Georgian Room and pay the additional cost. The Georgian Room has beautiful deco, large windows, and was just the most lovely atmosphere to host guests for our events.
The food was outstanding, but it was the level of service that really put the events over the top. All of the servers were so kind, attentive, and professional. It was a level of service that is rare to find and really stood out.
Everyone who worked at The Westin was wonderful. When we checked in, the front desk had all our wedding details to share with our guests including our church, shuttle, and reception locations and times.
Sydne, my contact at The Westin, was so helpful and responsive throughout the planning process and made everything feel very seamless.
Sydne offered to keep the hotel bar/restaurant (The Lea) open late on Saturday for guests when they returned from our reception. It was great to be able to have a low-key after party right in the hotel where many guests were staying. Once again, the bartenders were excellent!
You can’t beat the location of The Westin. The Rittenhouse Square neighborhood is so charming and there is access to many shops and restaurants. We got married at St. Patrick’s which is a short walk from The Westin and we did family group photos in Rittenhouse Square Park which was beautiful with everything blooming in April.
We can’t recommend The Westin enough. If you are looking for an idyllic location to host your guests, don’t hesitate to trust The Westin!
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Cheryl A. Sent on 08/28/20195 out of 5 rating
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Perfection
Elegant venue that is conducive to a magnificent wedding. Staff works tirelessly to allow you to enjoy your special day. Truly experts in their fieldElegant venue that is conducive to a magnificent wedding. Staff works tirelessly to allow you to enjoy your special day. Truly experts in their field -
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Patricia Sent on 02/17/20185 out of 5 rating
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We had a wonderful stay and experience at the Westin Philadelphia when we stayed for our wedding weekend in November! Our wedding block guests were impressed with the comfortable rooms, and we were blown away at the impeccable quality of our suite along with the exceptional customer service. The rooms were gorgeous and we loved the convenient location and prices you offered us and our guests. Many thanks to the Westin for helping to make our wedding weekend so memorable. We look forward to our next stay!We had a wonderful stay and experience at the Westin Philadelphia when we stayed for our wedding weekend in November! Our wedding block guests were impressed with the comfortable rooms, and we were blown away at the impeccable quality of our suite along with the exceptional customer service. The rooms were gorgeous and we loved the convenient location and prices you offered us and our guests. Many thanks to the Westin for helping to make our wedding weekend so memorable. We look forward to our next stay!-
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User2317907 Sent on 09/15/20155 out of 5 rating
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We looked at over a dozen wedding venues before choosing the Westin! They had everything we were looking for… from location in close proximity to the airport, plentiful and great accommodations, a beautiful ceremony location onsite, a gorgeous ballroom, a menu to die for, and a staff that no amount of money can buy.
We worked with Neil for the majority of the planning. I just can't say enough about how wonderful he was to us. Pat was also very involved on the wedding day. Any bride would be lucky to have this duo overseeing her wedding day! Their experience in this industry is very obvious. Everything went perfectly.. even though I'm sure there were hiccups along the way, but they made it flawless and perfect in every way.
One month later we are still hearing raving reviews from guests who attended the wedding. "It was the best filet I've ever had," "All the food was amazing," "It was the most beautiful ballroom" are just a few examples of what we heard, over and over and over again.
One last but very important thing…. each vendor I had (photographer, videographer, and florist) made it a point to tell me how great they found it to work with the staff from the Westin. My florist said it was the easiest place to set up because he was offered so much help from workers on the loading dock to kitchen staff. I loved that not only we're they catering to the bride and groom, but the guests and even the vendors had a great experience.
We are thrilled that we get to begin our new marriage on such a positive note! Thanks Westin for an incredible night that we will never forget…. and neither will our guests! K&KWe looked at over a dozen wedding venues before choosing the Westin! They had everything we were looking for… from location in close proximity to the airport, plentiful and great accommodations, a beautiful ceremony location onsite, a gorgeous ballroom, a menu to die for, and a staff that no amount of money can buy.
We worked with Neil for the majority of the planning. I just can't say enough about how wonderful he was to us. Pat was also very involved on the wedding day. Any bride would be lucky to have this duo overseeing her wedding day! Their experience in this industry is very obvious. Everything went perfectly.. even though I'm sure there were hiccups along the way, but they made it flawless and perfect in every way.
One month later we are still hearing raving reviews from guests who attended the wedding. "It was the best filet I've ever had," "All the food was amazing," "It was the most beautiful ballroom" are just a few examples of what we heard, over and over and over again.
One last but very important thing…. each vendor I had (photographer, videographer, and florist) made it a point to tell me how great they found it to work with the staff from the Westin. My florist said it was the easiest place to set up because he was offered so much help from workers on the loading dock to kitchen staff. I loved that not only we're they catering to the bride and groom, but the guests and even the vendors had a great experience.
We are thrilled that we get to begin our new marriage on such a positive note! Thanks Westin for an incredible night that we will never forget…. and neither will our guests! K&K -
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User2329743 Sent on 09/22/20155 out of 5 rating
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We booked the wedding a year in advance and put our trust in the Westin's staff. The wedding weekend was perfect! From our arrival on Friday to checkout on Sunday the entire Westin staff was attentive and friendly. The staff worked with us as we planned the reception listening to our needs and concerns. The execution was a job well done. Our guests are still raving about the food, drink, and service.We booked the wedding a year in advance and put our trust in the Westin's staff. The wedding weekend was perfect! From our arrival on Friday to checkout on Sunday the entire Westin staff was attentive and friendly. The staff worked with us as we planned the reception listening to our needs and concerns. The execution was a job well done. Our guests are still raving about the food, drink, and service. -
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User1579141 Sent on 04/08/20145 out of 5 rating
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Great venue. They had a really beautiful area to get married and lots of room for everyone I invited. Couldnt have been happier.Great venue. They had a really beautiful area to get married and lots of room for everyone I invited. Couldnt have been happier. -
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Jamie Sent on 12/11/20135 out of 5 rating
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I loved everything about having my wedding at The Westin Philadelphia. Most of all, the staff was wonderful and very accommodating. Marion Tambone, the event specialist, was such a pleasure to work with... I loved her! :) Everything I've rated: quality of service, responsiveness, professionalism, value, and flexibilty were all excellent! Nothing but great things to say about this venue and staff there... I had very little time to plan my wedding, but I was blown away with how well it turned out.I loved everything about having my wedding at The Westin Philadelphia. Most of all, the staff was wonderful and very accommodating. Marion Tambone, the event specialist, was such a pleasure to work with... I loved her! :) Everything I've rated: quality of service, responsiveness, professionalism, value, and flexibilty were all excellent! Nothing but great things to say about this venue and staff there... I had very little time to plan my wedding, but I was blown away with how well it turned out. -
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Lauren Sent on 11/05/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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I looked at many locations for my wedding reception and was speechless when I saw how beautiful the Westin Philadelphia's main ballroom was - just stunning. The beautiful chandeliers make it timeless. And Stewart was incredible! He has so much energy and so many ideas - I knew we were in good hands. He took care of every single little detail and he was such a calming (and fun!) presence to have on the actual wedding day. He even kept my mom calm - and he knows how difficult that is to do ;) and she was so happy with the entire reception. During the tasting, the chef told us he could do anything and he was able to help us customize a menu like we've never seen before. The food was outstanding - from the peking duck and bbq stations to the filet and salmon to the cake and creme brulee to the cheesesteak after party! My guests LOVED the food! It was the best wedding I've ever been to - but next time I want to be a guest so I can eat more!I looked at many locations for my wedding reception and was speechless when I saw how beautiful the Westin Philadelphia's main ballroom was - just stunning. The beautiful chandeliers make it timeless. And Stewart was incredible! He has so much energy and so many ideas - I knew we were in good hands. He took care of every single little detail and he was such a calming (and fun!) presence to have on the actual wedding day. He even kept my mom calm - and he knows how difficult that is to do ;) and she was so happy with the entire reception. During the tasting, the chef told us he could do anything and he was able to help us customize a menu like we've never seen before. The food was outstanding - from the peking duck and bbq stations to the filet and salmon to the cake and creme brulee to the cheesesteak after party! My guests LOVED the food! It was the best wedding I've ever been to - but next time I want to be a guest so I can eat more! -
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User1090416 Sent on 02/13/20135 out of 5 rating
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My fiance and I wanted a small ceremony and wedding and we had a rough time finding a venue that wanted to work with us, as it was a small affair of about 45 people. Finally we foundThe Westin and they had a PERFECT room, the Georgian Room, which fit us great but I could see, a group twice our size would have worked fine, too. We draped off 1/3 of the room for the ceremony and it looked BEAUTIFUL. After the ceremony, we had a wonderful dinner with open bar and dancing. They were able to work with us on the price, and it all turned out magically. I would highly recommend this venue for weddings under 100 people, and then I know they have a much larger ballroom space for larger parties. We cannot thank the Westin enough for making our day exactly what we had dreamed of. WELL DONE, Westin team. Everyone was so nice, and excited for us. I wish we could do it all again!My fiance and I wanted a small ceremony and wedding and we had a rough time finding a venue that wanted to work with us, as it was a small affair of about 45 people. Finally we foundThe Westin and they had a PERFECT room, the Georgian Room, which fit us great but I could see, a group twice our size would have worked fine, too. We draped off 1/3 of the room for the ceremony and it looked BEAUTIFUL. After the ceremony, we had a wonderful dinner with open bar and dancing. They were able to work with us on the price, and it all turned out magically. I would highly recommend this venue for weddings under 100 people, and then I know they have a much larger ballroom space for larger parties. We cannot thank the Westin enough for making our day exactly what we had dreamed of. WELL DONE, Westin team. Everyone was so nice, and excited for us. I wish we could do it all again! -
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Ellen Sent on 11/29/20115 out of 5 rating
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Amazing venue and WONDERFUL staff...elegant, boutique hotel that makes a sophisticated but very warm and comfortable affair. I was the mother of the bride and gotten rave reviews from our guests!Amazing venue and WONDERFUL staff...elegant, boutique hotel that makes a sophisticated but very warm and comfortable affair. I was the mother of the bride and gotten rave reviews from our guests! -
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Megan Sent on 01/30/20125 out of 5 rating
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I had a classy, black-tie optional wedding and I wanted everything to look chic, tasteful, sophisticated and expensive. The Westin was perfect. We worked with Stewart Mahan; he helped to ensure that everything ran perfectly. The staff was amazing (so nice, professional and helpful). The food was wonderful, from the appetizers to dinner to the wedding cake. The accommodations were gorgeous... beautiful, clean, stylish rooms and a beautiful hotel overall. PLUS it's pet friendly, so our dog was able to stay in our suite with us. Five stars! Our wedding couldn't have been any more perfect.... and I am a pretty picky person.I had a classy, black-tie optional wedding and I wanted everything to look chic, tasteful, sophisticated and expensive. The Westin was perfect. We worked with Stewart Mahan; he helped to ensure that everything ran perfectly. The staff was amazing (so nice, professional and helpful). The food was wonderful, from the appetizers to dinner to the wedding cake. The accommodations were gorgeous... beautiful, clean, stylish rooms and a beautiful hotel overall. PLUS it's pet friendly, so our dog was able to stay in our suite with us. Five stars! Our wedding couldn't have been any more perfect.... and I am a pretty picky person. -
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Amy Sent on 10/12/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Everyone at the Westin was incrediabley helpful and nice. They did a fantastic job with the food, setup, coordination and really everything to make sure the day of went smoothly. Our guests loved the staff and the rooms. Stewart, our coordinator, was great to work with and really went out of his way to help us before, during and after.Everyone at the Westin was incrediabley helpful and nice. They did a fantastic job with the food, setup, coordination and really everything to make sure the day of went smoothly. Our guests loved the staff and the rooms. Stewart, our coordinator, was great to work with and really went out of his way to help us before, during and after. -
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Dr. A. Sent on 06/09/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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As parents of the bride we were intimately involved in the planning of the wedding with our daughter and son in law to be. There are not enough superlatives to describe our experience from our first meeting with the banquet manager, Stewart Mahan to our good bye the morning after the wedding. In fact, when we left the Westin after our initial visit the comment from both our daughter and her fiance was, do we have to look anywhere else! We did keep one appointment only as a courtesy so as not to be a no show.
The hotel is magnificent, the cuisine could not have been any better. The level of service, top shelf in every way. The head waiter, Pat, made the entire day flow seamlessly, with Stewart Mahan by our sides every step of the way. The attention to detail and to us was stellar. Throughout the process we never heard a "no" to any of our special requests and desires. There's simply not a better place in Philadelphia if you are interested in a top of the line hotel wedding experience.
As parents of the bride we were intimately involved in the planning of the wedding with our daughter and son in law to be. There are not enough superlatives to describe our experience from our first meeting with the banquet manager, Stewart Mahan to our good bye the morning after the wedding. In fact, when we left the Westin after our initial visit the comment from both our daughter and her fiance was, do we have to look anywhere else! We did keep one appointment only as a courtesy so as not to be a no show.
The hotel is magnificent, the cuisine could not have been any better. The level of service, top shelf in every way. The head waiter, Pat, made the entire day flow seamlessly, with Stewart Mahan by our sides every step of the way. The attention to detail and to us was stellar. Throughout the process we never heard a "no" to any of our special requests and desires. There's simply not a better place in Philadelphia if you are interested in a top of the line hotel wedding experience.
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Sarah Sent on 07/30/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We planned my wedding in only 3 months and the final product looked as though the Westin spent years planning my event. The food was excellent, the atmosphere was perfect and I was never aware of any problems.We planned my wedding in only 3 months and the final product looked as though the Westin spent years planning my event. The food was excellent, the atmosphere was perfect and I was never aware of any problems. -
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Megan Sent on 10/04/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They did a wonderful job with our wedding! They were extremely professional, flexible and accommodating. We had a terrific experience.They did a wonderful job with our wedding! They were extremely professional, flexible and accommodating. We had a terrific experience. -
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Rachael Sent on 09/30/20144.8 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
We recently got married at The Westin. Neil, Pat and the rest of the staff did a great job of keeping things running smoothly and were very accommodating! The food was excellent and the room is gorgeous with the big chandeliers. The only complaint was the cost of over night parking but I can handle that because our wedding couldn't have been any more perfect.We recently got married at The Westin. Neil, Pat and the rest of the staff did a great job of keeping things running smoothly and were very accommodating! The food was excellent and the room is gorgeous with the big chandeliers. The only complaint was the cost of over night parking but I can handle that because our wedding couldn't have been any more perfect. -
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Theresa Sent on 12/31/20134.5 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
Overall, very awesome experience.Overall, very awesome experience. -
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