What's the Occasion Reviews
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Reviews
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4.7 out of 5 rating
4.7 Very good
4.7 out of 5 rating
78 Reviews
94% recommend it
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Quality of service 4.7 out of 5 rating
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Average response time 4.7 out of 5 rating
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Professionalism 4.7 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.7 out of 5 rating
Awards
78
![WeddingWire Couples' Choice Awards 2018 Winner](https://www.weddingwire.com/assets/img/badges/2018-en_US.png)
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![WeddingWire Couples' Choice Awards 2015 Winner](https://www.weddingwire.com/assets/img/badges/2015-en_US.png)
![WeddingWire Couples' Choice Awards 2014 Winner](https://www.weddingwire.com/assets/img/badges/2014-en_US.png)
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User photos
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Featured
Ursula Sent on 06/21/20215 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing!!!!!
What’s the occasion has been amazing and super accommodating! We originally were scheduled for April 2020 but had to postpone due to covid. They were super flexible, even when we changed the date a few more times. They are honest, with great work ethic. Paid attention to every detail and made suggestions I would not have thought of. We finally had our wedding june 19, 2021 and everything turned out amazing!!!! Thank you so much, I would recommend you to anyone who wants a beautiful and stress less wedding or event experience :).What’s the occasion has been amazing and super accommodating! We originally were scheduled for April 2020 but had to postpone due to covid. They were super flexible, even when we changed the date a few more times. They are honest, with great work ethic. Paid attention to every detail and made suggestions I would not have thought of. We finally had our wedding june 19, 2021 and everything turned out amazing!!!! Thank you so much, I would recommend you to anyone who wants a beautiful and stress less wedding or event experience :).-
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+18 photos
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Tamarah S. Sent on 11/06/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding Planner
The whole entire team at What's the Occasion is amazing. They are responsive, friendly, and have an amazing online system that provides accurate pricing. There rentals are always clean, linens are pressed to perfection, and they have modern/trendy rental selections. If you are planning an event make sure to use them for all your rental needs!The whole entire team at What's the Occasion is amazing. They are responsive, friendly, and have an amazing online system that provides accurate pricing. There rentals are always clean, linens are pressed to perfection, and they have modern/trendy rental selections. If you are planning an event make sure to use them for all your rental needs! -
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Emem Sent on 04/21/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Birthday drive-by Celebration
I was very pleased with the responsiveness and the ease to place my order for my drive by event. I used the silver shimmer wall which added just that pop I needed which I used as a photo back drop. Love love loved it!!I was very pleased with the responsiveness and the ease to place my order for my drive by event. I used the silver shimmer wall which added just that pop I needed which I used as a photo back drop. Love love loved it!! -
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Erika M. Sent on 04/18/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding Planner
I recently needed a last minute order for linen for an upcoming Bridal Shower. I called and WTO was more than happy to assist. The quality of the linen and other items were in excellent condition and matches perfectly with my decor. Always a pleasure working with this company.I recently needed a last minute order for linen for an upcoming Bridal Shower. I called and WTO was more than happy to assist. The quality of the linen and other items were in excellent condition and matches perfectly with my decor. Always a pleasure working with this company. -
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Natasha P. Sent on 04/13/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantastic Team and Service!
Fairrus and her team are always friendly, efficient and professional!!Fairrus and her team are always friendly, efficient and professional!! -
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Kabrina J. Sent on 02/03/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Exceptional Service
At the first meeting, Fairrus was delightful and just had pure excitement about going through linens and chargers. I appreciate her always answering emails promptly, and the fact that I could meet with her in person when needed.
If you plans change, she works with you and never makes it feel like a chore that changes have to be made. It's clear that she loves what she does and wants her customers to be happy with their experience from start to finish. I would definitely use her again!At the first meeting, Fairrus was delightful and just had pure excitement about going through linens and chargers. I appreciate her always answering emails promptly, and the fact that I could meet with her in person when needed.
If you plans change, she works with you and never makes it feel like a chore that changes have to be made. It's clear that she loves what she does and wants her customers to be happy with their experience from start to finish. I would definitely use her again! -
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Renee G. Sent on 06/17/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Seamless and enjoyable
This is our third time to use WTO and they have always given top notch service, even during this pandemic.
Fairrus was very patient while helping me find all the right items for our event. Also, their floral department is amazing. Our centerpieces stole the show.
You will love them!This is our third time to use WTO and they have always given top notch service, even during this pandemic.
Fairrus was very patient while helping me find all the right items for our event. Also, their floral department is amazing. Our centerpieces stole the show.
You will love them! -
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Steffanie G. Sent on 01/28/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Vendor
Fairrus and Milli are the sweetest! We rented out 270 white chiavari chairs, a half moon table, and a 48" table. We booked with them 6 months before and throughout the 6 months, their communication was spectacular. Every time I had a question, I'd receive a prompt response. As a bride, I really appreciated that. I requested to have everything delivered on the Friday before the wedding since we were going to set up our venue then, and they worked with me to get them there that day. The delivery and set up team was also very friendly and hard-working. Overall, working with What's the Occasion was a pleasure.Fairrus and Milli are the sweetest! We rented out 270 white chiavari chairs, a half moon table, and a 48" table. We booked with them 6 months before and throughout the 6 months, their communication was spectacular. Every time I had a question, I'd receive a prompt response. As a bride, I really appreciated that. I requested to have everything delivered on the Friday before the wedding since we were going to set up our venue then, and they worked with me to get them there that day. The delivery and set up team was also very friendly and hard-working. Overall, working with What's the Occasion was a pleasure. -
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Eugene S. Sent on 10/17/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantastic wedding vendor
We utilized What’s The Occasion (WTO) for our wedding on 10/13 since they were a preferred vendor and our experience with Fairrus and her team was nothing short of stellar. Everything from the initial consultation to the quote process to the execution on the day of was done with punctuality, class and a lovely touch. Fairrus is trustworthy, consistently professional, has a keen eye for detail and a quick grasp of the overall style you’re going for. She also thrives under pressure. WTO helped us with color schemes, furniture rental and even helped decorate our altar/backdrop which stood behind us during the ceremony. On top of that, we used their in-house florist to complete the décor for our wedding in unison with the color / palate scheme of our linens and table settings. We couldn’t be more pleased with our experience and would highly recommend WTO for any large-scale event, particularly weddings. Do yourself a favor and seek them out if you’re getting married – on top of everything else their prices are very competitive. Thanks again guys. Bravo!We utilized What’s The Occasion (WTO) for our wedding on 10/13 since they were a preferred vendor and our experience with Fairrus and her team was nothing short of stellar. Everything from the initial consultation to the quote process to the execution on the day of was done with punctuality, class and a lovely touch. Fairrus is trustworthy, consistently professional, has a keen eye for detail and a quick grasp of the overall style you’re going for. She also thrives under pressure. WTO helped us with color schemes, furniture rental and even helped decorate our altar/backdrop which stood behind us during the ceremony. On top of that, we used their in-house florist to complete the décor for our wedding in unison with the color / palate scheme of our linens and table settings. We couldn’t be more pleased with our experience and would highly recommend WTO for any large-scale event, particularly weddings. Do yourself a favor and seek them out if you’re getting married – on top of everything else their prices are very competitive. Thanks again guys. Bravo! -
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Stacia J. Sent on 09/21/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful experience
We worked with WTO for our wedding in September. When I scheduled my first consultation, Fairrus asked me what my colors were. I told her and she went into the showroom. She had already put together a look for me that I loved. You can't tell from the outside, but there are so many options (colors, fabrics, decor items) to choose from. I also met with Gena of Floristry, and told her what I was looking for in a bouquet. I made some adjustments to the original items, and as soon as I spoke to Fairrus and Mili about those adjustments, they adjusted my quote and sent it to me. After I finalized my totals, we had a few last minute changes. I called, spoke to Mili and she made the requested changes. I really appreciate the fact that WTO does not "hard sell'. They are willing to work with you and within your budget, so you can be as extravagant or as simple as you choose. They were always available to answer questions and responded quickly to messages. I wold certainly use them again and would recommend WTO to anyone needing decor/floral for an event.We worked with WTO for our wedding in September. When I scheduled my first consultation, Fairrus asked me what my colors were. I told her and she went into the showroom. She had already put together a look for me that I loved. You can't tell from the outside, but there are so many options (colors, fabrics, decor items) to choose from. I also met with Gena of Floristry, and told her what I was looking for in a bouquet. I made some adjustments to the original items, and as soon as I spoke to Fairrus and Mili about those adjustments, they adjusted my quote and sent it to me. After I finalized my totals, we had a few last minute changes. I called, spoke to Mili and she made the requested changes. I really appreciate the fact that WTO does not "hard sell'. They are willing to work with you and within your budget, so you can be as extravagant or as simple as you choose. They were always available to answer questions and responded quickly to messages. I wold certainly use them again and would recommend WTO to anyone needing decor/floral for an event. -
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Andrea Sent on 08/13/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Hire them now!!!
I got married 8/11/19 at 5226 Elm. What’s the Occasion is one of their preferred vendors but I would booked them again and again. They’re very responsive with emails, they’re always there to answer any questions or concerns. I booked them for rentals and decor and oh my! Everything was perfect. Fairrus and Mili are super easy to work with, and they were very patient with us and helped us throughout all these months. I got so many compliments on my wedding decor!! And every detail was perfect, just how I imagined it. I’d hired them again in a heartbeat. Thank you to the Wto crew, Mili and Fairrus ❤️I got married 8/11/19 at 5226 Elm. What’s the Occasion is one of their preferred vendors but I would booked them again and again. They’re very responsive with emails, they’re always there to answer any questions or concerns. I booked them for rentals and decor and oh my! Everything was perfect. Fairrus and Mili are super easy to work with, and they were very patient with us and helped us throughout all these months. I got so many compliments on my wedding decor!! And every detail was perfect, just how I imagined it. I’d hired them again in a heartbeat. Thank you to the Wto crew, Mili and Fairrus ❤️ -
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Elaine W. Sent on 05/26/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent Service
"What's the Occasion" was able to accommodate my needs on short notice which was greatly appreciated. They did an excellent job. All of the items ordered were just as expected. Very pleased!"What's the Occasion" was able to accommodate my needs on short notice which was greatly appreciated. They did an excellent job. All of the items ordered were just as expected. Very pleased! -
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Tyler J. Sent on 06/24/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Highly Recommended!
Very nice space with great rental inventory. They made my fiancé happy, so I’m happy!Very nice space with great rental inventory. They made my fiancé happy, so I’m happy! -
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Stephany T. Sent on 12/18/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
What’s the Occasion Saved the Day!
My original vendor for a boxwood backdrop went MIA the night before my wedding and never showed up. I called about 5 different vendors the MORNING of my wedding to find anyone who could rent me a boxwood backdrop. Mili from What’s the Occasion answered the phone and solved all of my problems. She got the quote to me in record time and it was delivered within hours that same day. The boxwood backdrop was beautiful and my guests had so many compliments. Thank you to Mili and What’s the Occasion!My original vendor for a boxwood backdrop went MIA the night before my wedding and never showed up. I called about 5 different vendors the MORNING of my wedding to find anyone who could rent me a boxwood backdrop. Mili from What’s the Occasion answered the phone and solved all of my problems. She got the quote to me in record time and it was delivered within hours that same day. The boxwood backdrop was beautiful and my guests had so many compliments. Thank you to Mili and What’s the Occasion! -
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Kimberly Sent on 11/13/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great to work with
Working with Fairrus and her team for my wedding was amazing. They are super organized and detail oriented so that there was no confusion about any of the rentals on my wedding day.Working with Fairrus and her team for my wedding was amazing. They are super organized and detail oriented so that there was no confusion about any of the rentals on my wedding day. -
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Tiffany C. Sent on 11/04/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They saved our wedding!!
What’s the Occasion saved our wedding!! Our original linen company (Monrreal & Co - do NOT use him) ghosted us starting the Tuesday before our wedding. Thursday we went on a man hunt and figured out that he most likely would not be showing up (which he did not). What’s the Occasion swooped in at a moments notice and got us linens that would work for our tables, showed us how to lay the round table clothes they had available in our original linen choice on rectangular tables, and calmed me down as I was very distressed when we arrived without an appointment!! They even had most of the linens available for us to take that day! If you need linens, these are the people you should use! They are very helpful and you can tell they love playing their role in making an event perfect!What’s the Occasion saved our wedding!! Our original linen company (Monrreal & Co - do NOT use him) ghosted us starting the Tuesday before our wedding. Thursday we went on a man hunt and figured out that he most likely would not be showing up (which he did not). What’s the Occasion swooped in at a moments notice and got us linens that would work for our tables, showed us how to lay the round table clothes they had available in our original linen choice on rectangular tables, and calmed me down as I was very distressed when we arrived without an appointment!! They even had most of the linens available for us to take that day! If you need linens, these are the people you should use! They are very helpful and you can tell they love playing their role in making an event perfect! -
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Carla B. Sent on 11/06/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful experience.
Very professional and reliable. They also have a real artistic vision and helped create a beautiful setting for our wedding. We loved everything about it! Would highly recommend.Very professional and reliable. They also have a real artistic vision and helped create a beautiful setting for our wedding. We loved everything about it! Would highly recommend. -
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Lauren A. Sent on 10/23/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantastic vendor
Awesome variety of decor, linens and other event rentals. Always a pleasure to work with you! We look forward to doing business again soon.Awesome variety of decor, linens and other event rentals. Always a pleasure to work with you! We look forward to doing business again soon. -
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Nkechi Sent on 11/07/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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great expirience
wonderful experience, very knowledgeable, made our wedding perfect .wonderful experience, very knowledgeable, made our wedding perfect . -
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Lauren Sent on 08/23/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fairrus and her team are true gems! She knows her stuff and it shows, just look at her showroom! Which by the way she keeps updating with the latest trends!!! I love coming to her showroom! It’s like dress up for grown ups! As an Event Planner it’s nice to go somewhere to mix and match and bounce your ideas off a professional before you present to the client. I highly recommend her company for any and all your decor needs!!Fairrus and her team are true gems! She knows her stuff and it shows, just look at her showroom! Which by the way she keeps updating with the latest trends!!! I love coming to her showroom! It’s like dress up for grown ups! As an Event Planner it’s nice to go somewhere to mix and match and bounce your ideas off a professional before you present to the client. I highly recommend her company for any and all your decor needs!! -
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Courtle Sent on 08/19/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I really enjoyed working with Fairrus Whitney at What's the Occasion Linens and Decor. She was very personable and easy to talk to. She quickly responded to all my emails, and texts, and even stopped by my bridal suite on my big day to say congratulations!! She listened to all my ideas, and offered suggestions on how to make my wedding day extra special! We used her for our linen, King and Queen Chairs, frames, and bling chargers! Everyone raved on how beautiful everything looked. Her prices are unbeatable in the industry as well. If your looking for class, style, and exceptional service, look no further than What's the Occasion Linens & Decor, you will not be disappointed. She made my wedding a dream come true!! I really felt like a princess at my own ball!!!I really enjoyed working with Fairrus Whitney at What's the Occasion Linens and Decor. She was very personable and easy to talk to. She quickly responded to all my emails, and texts, and even stopped by my bridal suite on my big day to say congratulations!! She listened to all my ideas, and offered suggestions on how to make my wedding day extra special! We used her for our linen, King and Queen Chairs, frames, and bling chargers! Everyone raved on how beautiful everything looked. Her prices are unbeatable in the industry as well. If your looking for class, style, and exceptional service, look no further than What's the Occasion Linens & Decor, you will not be disappointed. She made my wedding a dream come true!! I really felt like a princess at my own ball!!! -
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Kelly Sent on 10/04/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We rented furniture from What's the Occasion for my best friend's Bridal Shower and it was a huge hit! Everything was perfect from beginning to end.We rented furniture from What's the Occasion for my best friend's Bridal Shower and it was a huge hit! Everything was perfect from beginning to end.-
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+3 photos
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Javani Sent on 09/02/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Love the beautiful linens great service great price point.Love the beautiful linens great service great price point. -
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Renae Sent on 10/10/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I have nothing but great things to say about Fairrus and her business! She was recommended to be me by my wedding planner and from day one, she was extremely helpful and kind during my wedding planning process. I met with her multiple times to review our selections for our big day and she was willing and eager every time! Even when I was making last minute additions, everything was in place! My now husband and I wanted to do a first look of our ballroom before guest entered....it was a fairy tale! She transformed the ballroom with all the linens and decor! I can't thank her enough for making our day extra special and beautiful! She is a true gem!I have nothing but great things to say about Fairrus and her business! She was recommended to be me by my wedding planner and from day one, she was extremely helpful and kind during my wedding planning process. I met with her multiple times to review our selections for our big day and she was willing and eager every time! Even when I was making last minute additions, everything was in place! My now husband and I wanted to do a first look of our ballroom before guest entered....it was a fairy tale! She transformed the ballroom with all the linens and decor! I can't thank her enough for making our day extra special and beautiful! She is a true gem! -
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Morgan Sent on 10/18/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Loved this team of designers! They executed my dream and made my wedding day more than I could’ve asked for. So flexible and patient and helpful with everything!!Loved this team of designers! They executed my dream and made my wedding day more than I could’ve asked for. So flexible and patient and helpful with everything!! -
Quality of service
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