White Horse Transportation Reviews
Reviews
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4.5 out of 5 rating
4.5 out of 5 rating
18 Reviews
91% recommend it
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![Katie]()
Katie Sent on 04/21/2019Our perfect getaway
Jon and I were a little "no frills" on our getaway ride from our reception. What we cared about was having a nice car, that came on time, with a responsible and safe driver.
We chose a sleek black towncar, which had a modern and clean interior (they also have vans, limos, SUV's etc.). Although the towncar is their base option, it was anything but basic. Upon booking we provided our wedding coordinator's phone number as a point of contact and upon arrival, the driver helped our coordinator get our personal items into the car, opened our doors for us, played the appropriate volume of popular music and got us to our hotel swiftly and safely without any fuss. He also assisted in removing our items from the car and making sure we were all squared away before leaving the hotel. The excellent service did not go unnoticed. -
![Lindsay]()
Lindsay Sent on 11/06/2018What a deal!
I booked white horse to pick me up from my wedding reception. They were punctual and professional and the car is very clean and nice. A huge plus was that they were able to come back and pick up the parents separately to take them back to their hotels. This was all under one charge of one hour and then anything over was prorated. I would highly recommend this service to future brides. This made for a smooth transition out of the wedding reception yet I wasn’t breaking the bank doing it. -
![Clair]()
Clair Sent on 05/01/2013Was 30 minutes early. Made sure our luggage was in the car. Safely took us to Chapel Hill afterwards. -
User998974 Sent on 11/01/2012White Horse is always reliable and easy to work with. I use them for all of my transportation needs and my wedding was no different. Our driver was very friendly and a pleasure to work with. -
![webster7]()
Kc Sent on 05/10/2012Great service, reasonably priced. We reserved them at the last minute and everything went smoothly. We were able to rent them for one hour in the afternoon, and one hour later that night, rather than having to pay for four full hours. -
User2569522 Sent on 04/05/2016Mixed feelings/review for White Horse. They were on time and the car was exactly what we expected/wanted. Very clean. Driver was professional, price was right, etc.
Unfortunately we were dropped of at the wrong hotel and ended up walking to our hotel which was 5 minutes down the road. We called to explain the situation the next morning and they were very apologetic about the whole error which I appreciated. We were told to call back Monday when the manager would be in, and we were offered a partial refund.
So although there was an "error" in the service, I will say they handled it very professional which I appreciate. -
User1660869 Sent on 06/13/2014They were fine the day of the wedding. However, we also used them for transportation to the airport for our honeymoon. On the way home, they were thirty minutes late to get us form the airport, I had to call to find out where they were. When the person showed up, he told us he'd "been hanging out at a gas station for the last half hour." The driver tried to make small talk with us the rest of the ride home. When I got out of the car, an empty soda bottle that had been left in the back seat by another customer or the driver fell out the door in front of me.
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