White Lace Bridal Boutique Reviews

Reviews

• Andrea Sent on 02/13/2017
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  I went to many many bridal stores throughout my wedding dress search and ll I can say is THANK YOU to White Lace Bridal!!! This Boutique is a Gem in EL Paso. The staff was really friendly and patient with me, helping me find my style; made me feel really comfortable. I never felt pushed to make a purchase on my first visit. They have nothing but beautiful gowns, but I was happy to find many price ranges without losing the beauty of a wedding gown. Definitely would recommend it to anyone looking for their gown. And the owner was such a sweetheart, made sure I was absolutely happy with everything about my dress, veil, and alterations till the very end. My overall experience with White Lace was amazing.

  I went to many many bridal stores throughout my wedding dress search and ll I can say is THANK YOU to White Lace Bridal!!! This Boutique is a Gem in EL Paso. The staff was really friendly and patient with me, helping me find my style; made me feel really comfortable. I never felt pushed to make a purchase on my first visit. They have nothing but beautiful gowns, but I was happy to find many price ranges without losing the beauty of a wedding gown. Definitely would recommend it to anyone looking for their gown. And the owner was such a sweetheart, made sure I was absolutely happy with everything about my dress, veil, and alterations till the very end. My overall experience with White Lace was amazing.
• Celine G. Sent on 07/12/2020
  4.8 out of 5 rating

  4.8
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    4.0 out of 5 rating
    4.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Phenomenal

  White Lace Boutique is phenomenal. Their dresses are beautiful, high quality styles for an amazing price. Alejandro is also extremely accommodating and helpful throughout the whole process. He was more than patient with me as I tried on dresses and knowledgeable on each dress. I just recently purchased my wedding dress here and it’s better than I imagined. I tried similar dresses at another store... their quality was unmatched, and they were asking for double the price. White Lace Boutique is definitely worth it if you’re looking for quality dresses at a great price. I can’t wait to wear mine come my wedding day!

  White Lace Boutique is phenomenal. Their dresses are beautiful, high quality styles for an amazing price. Alejandro is also extremely accommodating and helpful throughout the whole process. He was more than patient with me as I tried on dresses and knowledgeable on each dress. I just recently purchased my wedding dress here and it’s better than I imagined. I tried similar dresses at another store... their quality was unmatched, and they were asking for double the price. White Lace Boutique is definitely worth it if you’re looking for quality dresses at a great price. I can’t wait to wear mine come my wedding day!
• Susan Sent on 11/06/2015
  4.6 out of 5 rating

  4.6
  • Quality of service
    4.5 out of 5 rating
    4.5
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    4.0 out of 5 rating
    4.0
  • Flexibility
    4.5 out of 5 rating
    4.5

  I was hesitant when we arrived and went into the store. It was very nice and we were met by smiling faces. We completed the form and began looking at dresses, with no price tags. The sales associate, Sandra, was very helpful and had a great eye for what was the right dress. We chose a few dresses and began the process of trying them on. There was a dress on the hook that neither of us had chosen and would not have, but we tried it anyway. Sandra had chosen "the dress". Perfect! It didn't even have to be altered and it went out the door with us and then onto the plane with me to go home and wait for our Bride to come home for her special day. After looking online, comparing prices for the same dress, I was pleased to see we had paid about $600 less for it than other stores. I encourage you to try this store out, especially if you are in El Paso and can see Sandra.

  I was hesitant when we arrived and went into the store. It was very nice and we were met by smiling faces. We completed the form and began looking at dresses, with no price tags. The sales associate, Sandra, was very helpful and had a great eye for what was the right dress. We chose a few dresses and began the process of trying them on. There was a dress on the hook that neither of us had chosen and would not have, but we tried it anyway. Sandra had chosen "the dress". Perfect! It didn't even have to be altered and it went out the door with us and then onto the plane with me to go home and wait for our Bride to come home for her special day. After looking online, comparing prices for the same dress, I was pleased to see we had paid about $600 less for it than other stores. I encourage you to try this store out, especially if you are in El Paso and can see Sandra.
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• Kiela R. Sent on 01/08/2020
  4.2 out of 5 rating

  4.2
  • Quality of service
    4.0 out of 5 rating
    4.0
  • Average response time
    3.0 out of 5 rating
    3.0
  • Professionalism
    4.0 out of 5 rating
    4.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Gorgeous Selection

  I found White Lace bridal while browsing Yelp. After reading that they had a good selection I gave this place a shot. I was pleasantly surprised at how beautiful the store is and how amazing their dress selection they have. I easily found a few dresses I loved but took a day before rushing back and purchasing the dress I fell in love with. The staff member that helped me find my dress was so welcoming which made me feel so good after having been rushed off the phone by another staff member because they were to busy to answer my question about dress colors prior to me purchasing my gown. I understand being busy but that did make me feel a bit off knowing I was purchasing with them. Even though I only had that one issue during the purchasing process I'd still recommend any bride to try this place out! They have a great selection of gorgeous dresses you'll be sure to find the perfect one for you!
  Alterations were a bit of an issue. I scheduled probably too far in advance the first time and the seamstress reassured me to come closer to my wedding date. After my first fitting I left super excited to pick up my dress the following week. I arrived to pick up my dress but was shocked to see that not everything was completed and I had to wait longer in order for them to fix the issues. Overall they did have the work done that day I just had to wait longer than I had expected. My dress came out beautiful but wish I didn't have to deal with that stress being so close to my actual wedding day.

  I found White Lace bridal while browsing Yelp. After reading that they had a good selection I gave this place a shot. I was pleasantly surprised at how beautiful the store is and how amazing their dress selection they have. I easily found a few dresses I loved but took a day before rushing back and purchasing the dress I fell in love with. The staff member that helped me find my dress was so welcoming which made me feel so good after having been rushed off the phone by another staff member because they were to busy to answer my question about dress colors prior to me purchasing my gown. I understand being busy but that did make me feel a bit off knowing I was purchasing with them. Even though I only had that one issue during the purchasing process I'd still recommend any bride to try this place out! They have a great selection of gorgeous dresses you'll be sure to find the perfect one for you!
  Alterations were a bit of an issue. I scheduled probably too far in advance the first time and the seamstress reassured me to come closer to my wedding date. After my first fitting I left super excited to pick up my dress the following week. I arrived to pick up my dress but was shocked to see that not everything was completed and I had to wait longer in order for them to fix the issues. Overall they did have the work done that day I just had to wait longer than I had expected. My dress came out beautiful but wish I didn't have to deal with that stress being so close to my actual wedding day.
• Colleen Sent on 05/22/2015
  3 out of 5 rating

  3.0
  • Quality of service
    3.5 out of 5 rating
    3.5
  • Average response time
    2.5 out of 5 rating
    2.5
  • Professionalism
    2.5 out of 5 rating
    2.5
  • Value
    2.5 out of 5 rating
    2.5
  • Flexibility
    4.0 out of 5 rating
    4.0

  My dress came in a size too big 2 weeks before I left on my destination wedding and it became VERY stressful to get it altered in time. They were helpful in meeting me after I got off work to get it altered seeing I lived out of town but I feel like I never had the perfect fit. I ordered my dress 6 months in advance thinking it would have plenty of time to arrive but it came way too close for comfort to my departure date, picking up my dress the day before we left. Compared to other dress shops in the area I found a decent selection of what specific idea I head in mind and prices were a bit more reasonable that others. When I came to try on dresses the associate tried pushing me into one particular dress that I had no interest in. I found this dress on my own and even though she thought it would be too small for me to try on and didn't think it would fit, I had to try it on and see what it looked like. It ended up being the dress I wanted and purchased. I was glad I wasn't persuaded by their judgement.

  My dress came in a size too big 2 weeks before I left on my destination wedding and it became VERY stressful to get it altered in time. They were helpful in meeting me after I got off work to get it altered seeing I lived out of town but I feel like I never had the perfect fit. I ordered my dress 6 months in advance thinking it would have plenty of time to arrive but it came way too close for comfort to my departure date, picking up my dress the day before we left. Compared to other dress shops in the area I found a decent selection of what specific idea I head in mind and prices were a bit more reasonable that others. When I came to try on dresses the associate tried pushing me into one particular dress that I had no interest in. I found this dress on my own and even though she thought it would be too small for me to try on and didn't think it would fit, I had to try it on and see what it looked like. It ended up being the dress I wanted and purchased. I was glad I wasn't persuaded by their judgement.