Wildflour Catering Reviews
Reviews
4.1 out of 5 rating
4.1 out of 5 rating
12 Reviews
83% recommend it
Awards
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User1462782 Sent on 12/04/2013Jen was amazing throughout the entire wedding process! The food was delicious, the service was perfect, and Jen made everything go like clockwork. My husband and I decided to get married at an unconventional venue that hadn't really done full weddings before, so we really had to do much of the planning ourselves. I went into this wedding planning having no idea what to do and Jen guided me through the whole thing seamlessly. Not just easy to work with, but enjoyable to work with. I highly recommend!! -
User1380180 Sent on 10/15/2013We worked with Jen from Wildflour and she was fantastic! She was very responsive, professional and she knew our venue well, so she was an incredible resource in the overall planning process. We first met to do a tasting. We really enjoyed the food and the fact that we were able to make changes to accommodate our dietary needs/wants. She helped organize the rental company, as well as the beer/wine order for our wedding. Everything was seamless. We were very impressed with how well everything was organized by her and Wildflour. We also ordered the cake through them, which worked out really well. We were glad not to have to add on yet another vendor to our growing list.
Our guests were very pleased with the food and made many comments about how much they liked everything. -
User1169362 Sent on 05/21/2013Do not chose this caterer for your special day!
Our experience with Wildflour Caterers of Charlestown MA at the Cambridge Multicultural Art Center was poor for several reasons.
For a wedding of 125 guests, this caterer was grossly understaffed resulting in hundreds of empty glasses, toothpicks, skewers, used cocktail napkins, bottles or glasses littering the reception/cocktail area for the duration of the reception. And, there were no trash receptacles for the guests to dispose of this trash.
The organizer did not orchestrate the flow of guests going to the food stations which resulted in long lines. When the guests FINALLY reached the station they were faced with trying to fit their dinners on salad plates. There were NO dinner plates!! Ar the New England station guests tried to fit steamers, oysters, fritters, shrimp, and chowder on a salad plate. At the other station, guests struggled to fit tenderloin, turkey, potatoes, vegetables, cranberry and rolls on a salad plates which resulted in spills and food scraps everywhere. The stations looked grossly unappetizing and dirty. What a mess! And, the staff just overlooked the mess. Additionally, there were no soup crackers for the chowder, no salt, pepper or butter. The caterer ran out of basic items such as potatoes, rolls and coffee. The food was tasty but not nearly as good as it was at the initial tasting. The coordinator placed the wedding cake in a busy area while the staff was setting up and it was bumped. Hence, there was in a huge split down the side of the cake. The bride and groom where forced to cut the cake early and it was backed up against a side wall to hide the damage so only a very few of the guests witnessed the cutting of the cake.
This caterer was grossly understaffed and guests -
User2389413 Sent on 10/25/2015We had a terrible experience with "Wildflower Catering," which then transitioned to "The Bread Lab." While our initial coordinator was helpful, after a few months our phone calls and e-mails were not returned. A couple weeks later, we found out from our venue (not through our caterer!) that our original catering coordinator was no longer with the company and that we would now be working with the owner, Deana Martin.
Trying to coordinate discussions or get our questions answered was next to impossible. Deana would frequently say she would follow up in a few days, only to disappoint us again and again. We soon realized that Deana would tell us what we wanted to hear, and then either forget or not care about helping us. It also did not help that Deana was often rude to us when we spoke and did not seem to genuinely care about the effects her delays and poor actions were having on our other wedding vendors.
For example, we asked for updates to our contract (BASIC changes to the food and quantities) at least 3 times, and on the phone she always said something to the effect of, "Yes, that's no problem, I'll have it in a couple of days," but she would never send it. After the repeated e-mails/phone calls (about a month later) when the updates FINALLY came, the contract still had errors in it in areas that we made absolutely clear. And it was no surprise that trying to get the mistakes fixed was just as difficult.
It got so bad that 2 weeks before our wedding we had to switch caterers - losing our deposit! As bad as the loss of money was, it was the STRESS that really got to us and was something we did not want to deal with up until and during the wedding. Our new caterer ended up being SO MUCH easier to work with. Within 2 weeks of our wedding, our new caterer was able to do everything easily, responded to our phone calls, and genuinely seemed happy to make us happy! We did not experience any of these things with Deana.
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