Your Big Day Reviews
Reviews
4.3 out of 5 rating
4.3 out of 5 rating
4 Reviews
86% recommend it
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![Austine]()
Austine Sent on 08/08/2019Outstanding
I came in to this shop after visit a previous store. The service was amazing from the min we walked in! I came with a tough crowd who were not initially impressed with the dress I said yes to but Ann was so supportive and helped me push through the initial harsh comments and say yes to MY dress! I can not wait to continue to work with her. -
User2953040 Sent on 01/18/2017Was able to try on several dresses which helped me figure out what I'm looking for in a wedding dress. Plan on returning soon to try on any new dresses in the hopes of finding the perfect dress for me! Great prices and great personal service! -
![Rosella]()
Rosella K. Sent on 01/31/2020Not worth the stress.
I really wanted to like this Bridal shop, but every experience I had was incredibly stressful and unsatisfactory. The shop is beautiful, and they do offer some incredible gowns. However from the very start, things did not go well for me. I was never asked what my budget was, and therefore many of the dresses that the owner brought to me were outside of my price point. I ultimately found the dress I wanted here, and Anna did offer me a discount if I were to rent the suits through her as well, which I did. I chose to have my dress altered by the seamstress who worked with the shop (she was fantastic) and Anna instructed me to just call before my appointment to confirm that my dress had come in. I did call and was guaranteed by one of the employees that my dress would be there in time and that my appointment was in the books. However when I showed up for the appointment, I was informed that my dress did not come in, although no one bothered to tell me, even though it was obvious the she booked someone else for my appointment slot. I shrugged it off and just rescheduled. While the seamstress was fantastic, Anna had told me what to expect for a cost for a hem for the dress I chose, but it was more than double what she had prepared me for. As for my experience with the suits, this was actually much worse. She seemed to not have a good way of keeping tack of everything and told us a few times that she needed payment for something that had already been paid for. Including my fathers suit being shipped directly to him, since he lived out of town. I am confident that if I had not reminded her about this, it would not have happened. Anna measured everyone but my father for their suits, so I was shocked when the suits arrived just days before the wedding how many mistakes there were with the sizes, and not because of weight gain or weight loss. We're talking about pants that were too long or shirts that way too short for their arms. My husband's Jacket was FAR too large, yet Anna insisted that it looked just fine. When we asked her to order a specific size replacement she initially refused only offering a size she thought would be better, but after many tense conversations she finally agreed to order an extra jacket. This smaller jacket that we insisted on was ultimately the jacket that worked and that he wore on our wedding day. The jacket showed up just an hour shy of when had to be at our wedding venue for the rehearsal the day before the wedding. While everything worked out in the end, It was not worth the stress that was caused, especially so close to the wedding. Weddings are already so stressful as it is, and I hate to think what would have happened if I had trusted Anna and hadn't been so persistent about the right jacket size. I would not recommend Your Big Day.
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