Stephanie D. Sent on 04/13/2024
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Quality of service
5.0 out of 5 rating
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Average response time
5.0 out of 5 rating
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Professionalism
5.0 out of 5 rating
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Value
5.0 out of 5 rating
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Flexibility
5.0 out of 5 rating
Everything we wanted and more!
I debated whether or not we should have a videographer at our wedding for over two years. Somehow, I got super lucky and actually won an engagement session with Your Moment Media from a bridal expo event! However, life threw some major health challenges at us and unfortunately my now-husband and I were just not able to make that work. I was terrible at communicating with Alejandro over the course of an entire year (which I still feel so bad about!) but he was SO patient and kind with me from start to finish! Ultimately I asked if he would be open to either donating the session to another couple, or possibly applying some of the value to capturing our December wedding day instead, if he was available. He immediately set up a call so that we could chat about our options, and very graciously offered to apply the value of the giveaway to day-of videography, and we are so crazy happy that it worked out!! Alejandro went above and beyond for us in so many ways; he didn't have any obligation to help us out beyond the giveaway and be so incredibly patient and accommodating, but he's simply a wonderful person with a heart of gold, and we deeply appreciate his time, talent, and friendship! He put together a BEAUTIFUL teaser for us only a few days after the wedding, and we recently got our full feature film back -- both are just incredible, and it's a little embarrassing how many times I've watched both since our wedding day, haha!! All of our friends and family have also reached out to tell us what a wonderful job Alejandro did capturing the essence of our special day, and we could not agree more. Thank you, Alejandro!!
I debated whether or not we should have a videographer at our wedding for over two years. Somehow, I got super lucky and actually won an engagement session with Your Moment Media from a bridal expo event! However, life threw some major health challenges at us and unfortunately my now-husband and I were just not able to make that work. I was terrible at communicating with Alejandro over the course of an entire year (which I still feel so bad about!) but he was SO patient and kind with me from start to finish! Ultimately I asked if he would be open to either donating the session to another couple, or possibly applying some of the value to capturing our December wedding day instead, if he was available. He immediately set up a call so that we could chat about our options, and very graciously offered to apply the value of the giveaway to day-of videography, and we are so crazy happy that it worked out!! Alejandro went above and beyond for us in so many ways; he didn't have any obligation to help us out beyond the giveaway and be so incredibly patient and accommodating, but he's simply a wonderful person with a heart of gold, and we deeply appreciate his time, talent, and friendship! He put together a BEAUTIFUL teaser for us only a few days after the wedding, and we recently got our full feature film back -- both are just incredible, and it's a little embarrassing how many times I've watched both since our wedding day, haha!! All of our friends and family have also reached out to tell us what a wonderful job Alejandro did capturing the essence of our special day, and we could not agree more. Thank you, Alejandro!!